Holiday Inn Express Irondequoit by IHG

Hotels
•
Holiday Inn Express
8.1 (525 reviews)
2200 Goodman Street North , Rochester , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Included breakfast
Cons:
Cleanliness issues
Room temperature problems
High charges for additional services

Categories

Cleanliness
6.73
Multiple mentions of cleanliness issues such as moldy smell and unclean rooms.
Service
9.2
Staff received positive mentions for friendliness and responsiveness.
Location
8.74
Location is highlighted positively, being close to attractions.
Room Quality
7.69
Rooms are comfortable, but some were reported cold or unclean.
Amenities
8.72
Amenities such as breakfast and pools received good remarks.
Value for Money
7.18
Concerns raised about high prices and additional charges for services.
Food and Beverage
8.23
Breakfast options were appreciated, though some service issues were noted.
Overall Experience
8.3
Generally a good experience with noted issues, balancing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Spacious Rooms with Free Wi-Fi
Experience comfort and convenience at the Holiday Inn Express Irondequoit. Our spacious rooms come equipped with free Wi-Fi, cable TV, a seating area, and a coffee maker. Relax and unwind in our classically furnished rooms featuring private bathrooms with complimentary amenities.

Daily Continental Breakfast
Start your day right with our daily continental breakfast offering a variety of hot and cold items, along with breakfast beverages. Enjoy a delicious and energizing meal before exploring all that Rochester has to offer.

Fitness Room and Business Center
Stay active during your stay with free access to our on-site fitness room. Need to catch up on work? Utilize the computer with free Wi-Fi in our business center. We've got you covered for both leisure and business needs.

Book your stay at the Holiday Inn Express Irondequoit and make the most of your visit to Rochester!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 525 reviews
Cleanliness: 6.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.3
M
McMillian • family_with_children • us
1
Violated, uncomfortable, frustrating
Pros:

The location and price

Cons:

Customer service, housekeeping and Front desk. Housekeeping came into my room without my permission

2026-04-14 • via Nuitee
W
Wylie • family_with_children • ca
9
2026-04-09 • via Nuitee
N
Nikia • couple • us
10
2026-04-07 • via Nuitee
J
Juliana • family_with_children • us
9
2026-04-07 • via Nuitee
C
Corey • solo_traveller • us
10
2026-04-05 • via Nuitee
N
Nazaire • couple • us
10
2026-04-05 • via Nuitee
T
Tugerson • family_with_children • us
10
Pros:

Having a pool

Cons:

N/a

2026-04-03 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-04-02 • via Nuitee
D
Dennis • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-02 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

Every was great. Our room was clean. Erika who checked us in and helped us was awesome.

2026-03-31 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

Quiet, clean. Erika is the absolute best.

2026-03-31 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

Erika is wonderful

2026-03-31 • via Nuitee
H
Heather • couple • us
9
We were very happy and would stay again
Pros:

Clean and comfortable

Cons:

Price changing on site

2026-03-30 • via Nuitee
F
Fortin • family_with_children • us
8
Nice stay
Pros:

The family liked the pool and everyone was polite and professional.

Cons:

Nothing really

2026-03-29 • via Nuitee
V
Vanessa • extended_group • us
10
2026-03-29 • via Nuitee
L
Lynne • solo_traveller • us
9
Overall, it was a good stay.
Pros:

Did not eat breakfast at the hotel.

Cons:

My room was not ready when I arrived around 3pm. It was still not ready several hours later. I had to leave for an event and did not return until 10:30pm when, thankfully, I was able to get to my room. I think an adjustment to my bill would be appropriate for this inconvenience.

2026-03-24 • via Nuitee
M
meng • solo_traveller • us
10
2026-03-20 • via Nuitee
J
Jennifer • couple • ca
6
Room wasn’t ready by 6pm. Had to check in after the concert at 11pm
Pros:

Clean

Cons:

Clean

2026-03-16 • via Nuitee
D
David • family_with_children • us
9
2026-03-13 • via Nuitee
R
Rhyann • family_with_children • us
8
Nice
2026-02-09 • via Nuitee