FOUND Hotel, San Francisco

Hotels
Independent
8 (219 reviews)
140 Mason Street, San Francisco, California, 94102 , San Francisco , US

Facilities

Free WiFi
Luggage storage
Elevator
Front desk (limited hours)
Smoke-free property
Water dispenser
Coin laundry on site
Change of towels (on request)
Coworking spaces
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Noise levels
Neighborhood concerns

Categories

Cleanliness
7.5
Some reviews noted cleanliness issues, such as hairs in the shower.
Service
9
Many reviews praised the staff for being friendly and helpful.
Location
8.5
Good location for access to the city and restaurants, although some found the neighborhood undesirable.
Room Quality
7
Rooms were described as tiny, with some dissatisfaction regarding the noise levels and the fit for larger bags.
Amenities
8
Standard amenities for a boutique hotel but missing some conveniences like a fridge.
Value for Money
8
Perceived as decent value for the price, despite some shortcomings.
Food and Beverage
8
Basic options available nearby as noted in the reviews.
Overall Experience
8
General consensus was a good experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:44

Property Description

Discover urban comfort and convenience at FOUND Hotel, San Francisco, where an unforgettable stay awaits you.

Delightful Dining Experience
Savor mouthwatering meals at Bodega SF, providing you with a delicious taste of local cuisine right within the hotel.

Modern Amenities for Ultimate Relaxation
Enjoy our 75 air-conditioned rooms equipped with refrigerators and designer toiletries, ensuring a refreshing retreat after exploring the vibrant city.

Prime Location Near Major Attractions
Situated just a short walk from iconic spots like Union Square and the San Francisco Museum of Modern Art, step outside and immerse yourself in the heart of the city.

Experience the ideal blend of comfort and location at FOUND Hotel, your perfect home away from home in San Francisco. Book your stay today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 219 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
J
Jieqiong family_with_children
8
Pros:

Room is very small. Having a bit smell but the good thing is you can open the window. There is no hooks for jackets and coats in the room, only available in the washroom which is not that convenient. Front desk is very friendly. Location is great!

2025-10-12 via Nuitee
O
Olivia
6
Pros:

Stay was decent - I wouldn’t stay again. The staff was friendly! But it was overall a little more run down than I anticipated. The staff was accommodating to me when asking for a different room with a window as it was very claustrophobic without one. Overall, 3/5 stars.

2025-10-12 via Nuitee
G
Giuseppe
6
Pros:

My room was clean and tidy

2025-10-10 via Nuitee
J
Jonathan
10
Pros:

great location, clean room, AC not the coldest but sufficient, highly recommend for price and location

2025-10-05 via Nuitee
C
Ciara partner
4
Pros:

Let’s start with the positives. I liked that the hotel room was clean. I liked that the elevator was quick and functioning. I also like the esthetic of the hotel.

Now the negatives. I did not like how small the hotel room was! I didn’t have much space to move around. The tv on the wall was huge and made it difficult to walk to get to the other side of the bed. I legit ran into the tv more than once. I don’t know why they put that big of a tv on the wall but the tv didn’t even work. So it was pointless and in the way. The window did not stay open/cracked. I had to put something between the window to keep it open just to get a breeze/fresh air. No fridge/microwave in the room. Really makes staying over night hard because we can’t put food anywhere we have to put it in a communal fridge which is weird.


Overall, the only thing that satisfied me was the room being clean and staff was kind. Wouldn’t stay here again unless the hotel was compensating for my horrible experience this time.

2025-10-05 via Nuitee
A
Alejandro
2
Pros:

Me cambiaron de habitación y mo hicieron descuento. Deje 2 mil pesos en mi mochila 🎒 y hasta la tarjeta de Clipper se robaron la Administración no dice NADA. Necesito mi dinero de regreso y un reembolso

2025-10-03 via Nuitee
D
Daniel
8
Pros:

Convenient to the union square area and walkable. The front desk staff was nice and friendly. Hotel was clean overall. The only negative thing was the area can be a little dicey at night but I’m from there originally so I felt safe but my partner was a little nervous. I would definitely stay there again

2025-10-01 via Nuitee
T
Todd partner
10
Pros:

Great stay and great show at the Warfield.

2025-09-26 via Nuitee
N
Nina Pamela
8
Pros:

The staff are friendly and approachable.

2025-09-26 via Nuitee
S
Shawn
6
Okay for the price
Pros:

overall it was okay. elevator kept breaking every night. On the day of checkout, I had to take my luggage from 7th floor to the lobby. there were ppl who stayed there due to a medical treatment at a nearby hospital and they had hard time getting down using stairs. It was around 300$ a night but compared to other hotels around

2025-09-24 via Nuitee
P
Patricia
10
Pros:

Small room, but conveniently located in Union square

2025-09-24 via Nuitee
B
Beverley
10
Pros:

Location was great, and very friendly super helpful.

2025-09-22 via Nuitee
S
Sarah friends
10
Pros:

Staff was wonderful

2025-09-21 via Nuitee
L
Laura partner
10
Pros:

I’ve stayed here a handful of times and I have no complaints. Each time, the front desk staff have been friendly and courteous.
This is in a very convenient location, with everything you need within walking distance.
Please keep in mind that this is not a roadside motel or an airport hotel; you’re not going to have a mini fridge or a microwave in your room, the bathroom will be small -just the toilet and shower- and the sink will be in the room with you, which is common in boutique hotels.
What you WILL get is a clean room and a comfortable bed and a desk if you need it.
This is a busy part of the city so there is going to be noise outside, although, I’ve never heard any excessive or prolonged noise when I’ve stayed here.
It’s a safe hotel and a great value!
Enjoy the city!

2025-09-18 via Nuitee
R
Ruben friends
10
Pros:

Very nice hotel for the price

2025-09-17 via Nuitee
A
ALYSSA family
10
Pros:

Very clean and nice hotel !

2025-09-14 via Nuitee
H
Hannah partner
8
Pros:

Found is a good city accommodation
I did some research and it came up as a good area to explore from, the transport is so easy from there and we went to a buzzy little Italian restaurant called Corzetti which was 2 blocks away and had breakfast at Mel’s diner which was a 7 min walk away that was cool.

The room was TINY we could barely get around ourselves and the suitcases, so it was literally a base, it didn’t need such bulky furniture the desk and wardrobe took up most of the room which was unnecessary. It didn’t look anything like the pics on Expedia.

The shared kitchen was great for the coffee machine, it was very clean. A little room kettle may have been nice

It was LOUD at night I think as it’s an old building the windows are thin, so be sure to ask for earplugs.

The bathroom seemed quite new but there was some hairs in the shower other wise seemed very clean.

The front desk staff were friendly and helpful.

Be aware there is no safe in your room and we were offered to keep our valuables in the front desk safe which I wasn’t comfortable with

All in all as the hotel goes I wouldn’t stay in this area again, now having visited SF I’m not sure I would stay in this found I think it’s a little dated compared to the pics as advertised.

2025-09-14 via Nuitee
C
Cristina family
10
Pros:

the staff was super friendly. It was walking distance from the financial district, gyms, great restaurants and the famous trolly

2025-09-12 via Nuitee
C
Corinne
6
Decent room in undesirable neighborhood
Pros:

Room was clean and bed was comfortable. The neighborhood was worse than I had expected, and I felt uncomfortable walking around, even in daylight. You could hear lots of fighting and yelling from people out on the street even though I was on the seventh floor. The air conditioning system was difficult to get programmed to have cool air all night long. Noise between the rooms carried and I was glad I had earplugs so that I could sleep when our next-door neighbors were partying late at night.

2025-09-02 via Nuitee
J
Jemma family
6
Pros:

Anyone with a family young or old this hotel/hostel is not for you. It’s lovely clean, but the rooms are to small you couldn’t swing a rat let alone a cat.

I wish we had paid a little extra and stayed in another hotel.

Find for an overnight stay but no longer.

2025-08-23 via Nuitee