Pueblo Amigo Hotel Plaza y Casino

Hotels
9.1 (1203 reviews)
Via Oriente Numero 9211 Zona Rio , Tijuana , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Slow elevators
Some noise from the street

Categories

Cleanliness
8.49
Many reviews praised the cleanliness, though some mentioned issues with noise and cleanliness quality in areas.
Service
9.46
Staff were described as accommodating and friendly, contributing positively to the stay.
Location
10
Location is frequently noted as excellent, close to the border and central to shopping.
Room Quality
8.45
Rooms were generally comfortable, though some mentioned a lack of certain amenities.
Amenities
8.98
Amenities were noted positively, but some guests felt there could be more options.
Value for Money
9.44
Many found the hotel to be a good value given the services and location.
Food and Beverage
8.49
Food, especially at breakfast, received mixed reviews; however, some enjoyed the buffet.
Overall Experience
9.47
Overall a very positive experience with only minor caveats noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:17

Property Description

Convenient Location near the Border
Located just a 5-minute drive from the US/Mexican border, Pueblo Amigo Hotel Plaza y Casino offers easy access for travelers crossing between the two countries.

Comfortable Rooms with Amenities
Each room at Pueblo Amigo Hotel Plaza y Casino is equipped with free Wi-Fi, a work desk, a private bathroom, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Dining Experience
Indulge in Traditional Mexican cuisine at the El Patio Restaurant within the hotel, offering a charming patio setting for a delightful dining experience.

Experience the convenience and comfort of Pueblo Amigo Hotel Plaza y Casino during your next trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the charge will appear under the name of Servicios del Hotel Pueblo Amigo Plaza y Casino.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.1
Based on 1203 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.47
R
Roel • couple • us
10
2026-04-18 • via Nuitee
L
Lars • couple • us
10
My go to hotel, secure, safe, clean, friendly staff, wonderful food, gaming
Pros:

Brunch breakfast is top notch. Great security. Nice rooms with great views.

Cons:

Drinks are a little pricey

2026-04-16 • via Nuitee
A
Andy • solo_traveller • us
10
2026-04-14 • via Nuitee
P
Paula • solo_traveller • us
8
Nice stay with friendly Staff!
Pros:

Front desk and luggage personnel were very helpful and friendly!

Cons:

Wish there were electrical outlets closer to the bed for phone charging! Bathrooms were a little outdated.

2026-04-14 • via Nuitee
A
Andy • family_with_children • us
10
2026-04-09 • via Nuitee
C
Claudia • couple • us
10
2026-04-06 • via Nuitee
F
Frank • solo_traveller • us
10
2026-04-06 • via Nuitee
Y
Yanet • solo_traveller • us
10
Pros:

El personal. Muy amable y servicial, un 1000!!!

2026-04-04 • via Nuitee
D
David • couple • us
10
2026-04-02 • via Nuitee
J
Juan • couple • mx
7
Very friendly staff, unfortunately the smell of smoke from the smoking section of the casino invades the entire hotel. N
Pros:

Friendly staff!

Cons:

The whole place smells like cigarettes

2026-04-01 • via Nuitee
M
Miriam • extended_group • us
10
2026-04-01 • via Nuitee
T
timothy • family_with_children • us
10
Pros:

Very safe and secure. Wonderful staff

2026-03-31 • via Nuitee
M
Michelle • family_with_children • us
10
Great experience and convenient.
Pros:

I liked the location of the hotel, and everything you needed was a walkable distance. The price is worth it for the convenience of everything. WiFi through out the building was a nice touch also.

Cons:

I ordered a Mexican style combination the steak was GREAT but the sides (rice/ beans/ quesadilla) did not have any flavor.

2026-03-30 • via Nuitee
V
Victoria • couple • us
5
Would stay again until I saw they made an unknown charge to my card without my consent
Pros:

The staff was nice & lots of amenities although can’t comment on their quality as I didn’t have time to use any

Cons:

They made an unknown Additional charge on my credit card without my authorization. Wouldn’t recommend using a card here.

2026-03-28 • via Nuitee
R
Ricardo • family_with_children • us
10
2026-03-27 • via Nuitee
J
Julio Cesar • extended_group • us
10
MUY BUENA
Pros:

CUARTO ESTUVO COMODO PARA CUATRO AUNQUE HICIMOS UPGRADE,

Cons:

LA FIESTA DE ANO NUEVO ESTUVO BIEN, PERO FALTO MAS ASISTENCIA, PERO HICIMOS AMBIENTE CON LO QUE ESTUVIMOS.

2026-03-26 • via Nuitee
O
oscar • couple • us
10
Pros:

Cleanliness and close to the border

Cons:

I couldn’t get YouTube to work on the tv

2026-03-25 • via Nuitee
R
Rafael Alamo • family_with_children • mx
9
Pros:

la ubicacion y la atencion del personal

2026-03-24 • via Nuitee
G
Gregorio • family_with_children • mx
1
2026-03-22 • via Nuitee
L
lorenia • couple • us
10
🤩 fun and excelente staff and very good food and salsas!
Pros:

I am a customer from Pueblo amigo like 16 year all the staff are excellent with my 2 sisters and me they are family for us I can say everything excelente and thanks 😄😄😄♥️

Cons:

The casino years ago pay at least something or at least let us play. But now tha machines doesn’t pay nothing we lo ve play that’s why we love Pueblo amigo but now we. Only Are losers 😣😩

2026-03-19 • via Nuitee