Comfort Inn & Suites Ankeny - Des Moines

Hotels
•
Comfort
8.3 (260 reviews)
215 NE Delaware Ave , Ankeny , US
+1 515-965-8400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Consistently praised, friendly and helpful front desk staff (Lori called out by name)
Multiple mentions of clean rooms and spotless conditions
Convenient, central location cited as a strength
Quiet stays reported (no noise from other rooms for some guests)
Rooms generally comfortable and good size for many guests
Cons:
Beds described as hard by multiple guests
Breakfast quality poor (plain cereal/bagels, hard biscuits)
Pool very cold and some amenities underwhelming
Maintenance issues: mold in shower caulking, occasional room odor, TV/smoke alarm problems
Management/complaint handling and towel/cancellation policies criticized
Bright parking-lot lights in some rooms made sleeping difficult
Incidents of noisy neighboring guests that management did not adequately address

Categories

Cleanliness
8.9
Multiple guests repeatedly described rooms and lobby as clean/spotless; isolated issues noted (mold on shower caulking and an initial room odor for one stay). Overall cleanliness is strong with occasional maintenance misses.
Service
10
Front desk staff repeatedly praised (several mentions of Lori by name, described as kind, helpful and friendly). A few management shortcomings were reported around handling neighbor complaints and cancellations, but frontline service impressions are excellent.
Location
10
Multiple guests called the location convenient, central, and 'perfect' — location is consistently cited as a strength.
Room Quality
7.3
Mixed reports: several mentions of comfortable rooms, but recurring negatives include hard beds, bright parking-lot lights affecting sleep (lack of blackout curtains), initial room smell, and minor maintenance issues (loose smoke alarm).
Amenities
7
Amenities received mixed-to-poor mentions: pool described as freezing, breakfast quality declined, small gym noted but unassessed, and some in-room failures (TV not working, slippery bathtub/tile safety concerns).
Value for Money
6.8
Several guests felt the hotel was overpriced or 'not worth the price' and one called it 'price gouging'; value perceptions are clearly below average.
Food and Beverage
6.9
Breakfast repeatedly described as 'mid' or declined in quality: plain cereals and bagels, very hard biscuits for some guests. Overall food quality disappoints relative to expectations.
Overall Experience
9.5
Most guests reported a very good stay and would return or recommend, driven by friendly staff, cleanliness, quietness, and location — tempered by the other issues above (beds, breakfast, amenities).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located at the junction of Interstate 35 and Route 931, Comfort Inn & Suites Ankeny - Des Moines offers easy access for travelers.

Comfortable Accommodations
Featuring free Wi-Fi, microwave, mini-fridge, work desk, and more, our colorful rooms ensure a cozy stay for guests.

Amenities Galore
From an indoor pool and fitness room to a hot breakfast with Jimmy Dean® sandwiches, we provide everything you need for a pleasant stay.

Ready to experience comfort and convenience at Comfort Inn & Suites Ankeny - Des Moines? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.3
Based on 260 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 7.3
Amenities: 7
Value for Money: 6.8
Food and Beverage: 6.9
Overall Experience: 9.5
D
Dawn • couple • us
10
2026-11-07 • via Nuitee
D
Dennis • solo_traveller • us
7
Cons:

Shower not warm enough to stand under. TV would not show anything, just static. No free tv channels? Light stand next to bed had outlets on lamp that wouldn’t hold plugs in.

2026-11-06 • via Nuitee
M
Matthew • solo_traveller • us
2
Stay was good but I was charged for 3 days and only stayed 1
2026-10-17 • via Nuitee
T
Taisha • couple • us
4
Pros:

Clean! Front desk was very nice!

Cons:

Beds were hard, pool was freezing, breakfast was mid- everything was basically plain from the cereal to the bagels.

2026-10-15 • via Nuitee
L
Lori • solo_traveller • us
9
2026-10-12 • via Nuitee
B
Berkay • couple • tr
9
2026-10-11 • via Nuitee
M
Michael • solo_traveller • us
8
Cons:

The manager didn't want to deal with the neighboring room that was slamming doors every few minutes and yelling at their kid

2026-10-08 • via Nuitee
C
Cynthia • couple • us
10
Pros:

Clean and comfortable at a great price

Cons:

Nothing

2026-10-07 • via Nuitee
K
Keith • solo_traveller • us
10
2026-09-19 • via Nuitee
T
Timothy • solo_traveller • us
8
2026-09-12 • via Nuitee
N
Nicolas • couple • ar
10
2026-09-03 • via Nuitee
S
Sinclair • couple • us
9
2026-08-31 • via Nuitee
D
debra • couple • us
5
Pros:

We didnt stay with you and didnt have a reservation. Hope we didnt get charged for a room. Several days ago we researched your place but then we couldnt come down so we never got a room reservation☹️☹️☹️

2026-08-24 • via Nuitee
E
Erik • family_with_children • us
5
Great staff, clean and comfortable but blinding parking lot lights spoiled the stay
Pros:

Staff was very friendly, location was pretty convenient and central

Cons:

Sheer curtains and rooms (at least on the South Side) have extremely bright lights shining into room. Difficult to sleep. Blackout curtains would solve this easily.

2026-08-21 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Lori at the front desk was very kind and helpful.

Cons:

There was some mold in the shower on the caulking.

2026-08-20 • via Nuitee
D
Dan • family_with_children • us
8
2026-08-09 • via Nuitee
B
Brent • couple • us
5
2026-08-03 • via Nuitee
J
Jessica • solo_traveller • us
5
Decent place but not worth the price
Pros:

The front desk lady was very nice, and the room was a decent size.

Cons:

It has a bad smell when we first got to our room, the bed was hard, and it was a little over priced

2026-08-02 • via Nuitee
E
Edwards • solo_traveller • us
9
2026-07-26 • via Nuitee
B
Brice • couple • us
10
2026-07-24 • via Nuitee