Comfort Inn & Suites Ankeny - Des Moines

Hotels
•
Comfort
8.7 (378 reviews)
215 NE Delaware Ave , Ankeny , us
+1 515-965-8400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Noisy appliances
Poor breakfast options

Categories

Cleanliness
8.28
Several reviews mentioned musty smells and bugs, indicating poor cleanliness.
Service
9.75
Comments about attentive staff and helpful front desk personnel highlight good service.
Location
9.29
The location was frequently praised, especially for its proximity to attractions.
Room Quality
8.24
Issues like noise from heaters and bugs in the rooms negatively impact room quality.
Amenities
8.77
Basic amenities noted but several complaints about breakfast options.
Value for Money
9.23
The overall impression of value was acceptable, though some felt disappointed.
Food and Beverage
7.28
Multiple reviews expressed disappointment with breakfast availability and quality.
Overall Experience
8.75
While there were negative experiences, positive comments balanced them out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:03

Property Description

Convenient Location
Located at the junction of Interstate 35 and Route 931, Comfort Inn & Suites Ankeny - Des Moines offers easy access for travelers.

Comfortable Accommodations
Featuring free Wi-Fi, microwave, mini-fridge, work desk, and more, our colorful rooms ensure a cozy stay for guests.

Amenities Galore
From an indoor pool and fitness room to a hot breakfast with Jimmy Dean® sandwiches, we provide everything you need for a pleasant stay.

Ready to experience comfort and convenience at Comfort Inn & Suites Ankeny - Des Moines? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.7
Based on 378 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.28
Overall Experience: 8.75
N
Nicolas • couple • ar
10
2026-09-03 • via Nuitee
S
Sinclair • couple • us
9
2026-08-31 • via Nuitee
D
debra • couple • us
5
Pros:

We didnt stay with you and didnt have a reservation. Hope we didnt get charged for a room. Several days ago we researched your place but then we couldnt come down so we never got a room reservation☹️☹️☹️

2026-08-24 • via Nuitee
E
Erik • family_with_children • us
5
Great staff, clean and comfortable but blinding parking lot lights spoiled the stay
Pros:

Staff was very friendly, location was pretty convenient and central

Cons:

Sheer curtains and rooms (at least on the South Side) have extremely bright lights shining into room. Difficult to sleep. Blackout curtains would solve this easily.

2026-08-21 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Lori at the front desk was very kind and helpful.

Cons:

There was some mold in the shower on the caulking.

2026-08-20 • via Nuitee
D
Dan • family_with_children • us
8
2026-08-09 • via Nuitee
B
Brent • couple • us
5
2026-08-03 • via Nuitee
J
Jessica • solo_traveller • us
5
Decent place but not worth the price
Pros:

The front desk lady was very nice, and the room was a decent size.

Cons:

It has a bad smell when we first got to our room, the bed was hard, and it was a little over priced

2026-08-02 • via Nuitee
E
Edwards • solo_traveller • us
9
2026-07-26 • via Nuitee
B
Brice • couple • us
10
2026-07-24 • via Nuitee
M
Morris • solo_traveller • us
10
Pros:

I was assisted with great care!

Cons:

The Tile and bathtub were very Slippery.

2026-07-23 • via Nuitee
D
Danny • couple • us
7
2026-07-18 • via Nuitee
C
Clinton • solo_traveller • us
7
2026-07-09 • via Nuitee
E
Edwards • family_with_children • us
8
Pros:

The breakfast at the comfort inns used to be better.

2026-07-09 • via Nuitee
J
Julia • solo_traveller • us
9
It was a very good stay. I would stay again.
Pros:

Staff was friendly and my room was spotless. I could not hear any noise from other rooms, always a plus.

Cons:

The biscuits at breakfast were very hard. The gravy softened them a bit but not much.

2026-07-02 • via Nuitee
N
Noah • solo_traveller • us
5
Pros:

I like the rooms were clean, the customer service was good and the location great.

Cons:

1)The management should have a better way of dealing with a customer if the customer has a complaint or adjustments , instead of referring to the booking agency.
2)The rule of changing towels on the 3rd day for customers staying longer, does not work well for most customers. I stayed 2 days, and I did not have towels to use on the last day.
3) The cancellation rule after 24 hours should be flexible with adjustments. One can miss a flight, or anything can happen at the last minute.
4) They should have discounts for their frequent customers.

2026-06-22 • via Nuitee
C
Cindy • couple • us
10
The young lady at the front desk was so helpful and nice.
2026-06-18 • via Nuitee
H
Honey Darling • couple • us
8
2026-06-18 • via Nuitee
R
Reynolds • family_with_children • us
8
2026-06-10 • via Nuitee
V
Volkart • solo_traveller • us
7
Pros:

Rooms were nice and the location was perfect.

Cons:

They did not make your beds or take the trash out when you left the rooms. We had to ask for more toilet paper.

2026-06-04 • via Nuitee