Pestana Viking Beach & Spa Resort

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Overall, our stay was disappointing for what is advertised as a 4-star hotel.

The room itself was below expectations, with visible stains on several pieces of furniture as well as around the TV area. The overall condition of the room did not reflect the standard I would expect from a 4-star property.

We were also disappointed by the dining experience. Unfortunately, no one took the time to explain how the dinner arrangements worked. When we asked a person who appeared to be the manager about the food, he told us that he never eats there himself. Naturally, this raised some questions. Only after further discussion did we learn that there is a separate restaurant where the staff eat. This could have been communicated much better, as it created a rather strange impression.

The buffet dinner, which we tried on our first evening, was not particularly satisfying. We were initially told that no other dinner options were available, yet we later saw pizzas being served to other guests, which was confusing.

Breakfast was also underwhelming and offered less variety and quality than expected.

Another inconvenience was that the check-in point for dinner where the staff member assisting guests was unable to communicate in English when asking for room numbers. For a hotel catering to international guests, I would expect basic English communication at guest-facing service points.

While this is, of course, my personal opinion and others may have a different experience, I would not personally recommend this hotel based on our stay.

Hotel por debajo de las 4 estrellas. Nada que ver con las 4 estrellas de los hoteles de España,

Ratten auf der Liegewiese vorm Pool.Kakerlaken neben dem Frühstücksbereich (aussenberiech), extrem salziger Salz/Meerwasserpool .nach 10 Tagen mit Zimmerservice immer noch Hinterlassenschaften vom Vormieter im Zimmer unterm bett und im Bad.
Fehlende Parkplätze.Dadurch eng ( unser Mietwaagen wurde dort Nachts beschaedigt )
Sehr weit zum naechsten Strand.
Zuerst wurde uns ein Zimmer gegeben das wir so nicht bei Booking gebucht hatten.erst auf schriftliche Mail wurde uns das deutlich schönere und grössere Zimmer zur verfügung gestellt.Dieses hatte dann auch nur noch "seitlichenMeerblick"
Familienhotel.Also Kinderlärm bis in die Nacht!
Das Personal Empfang / Küche Catering unterscheidet sich sehr deutlich in der Freundlichkeit.

Jättehårda sängar, fanns inga bäddmadrasser på, det har man tydligen inte i Portugal, men vi pratade med receptionen och vi några tunna att lägga på, dock bättre men inte bra 🙁bra med ac, men den satt så att när man låg i sängen då blåste det rätt i ansiktet, så jag fick lägga mig tvärt om 🙁det var 32 gr när vi var där så man behövde ha den på hela tiden

O estado das infraestrutuas é francamente desapontante para os standards que esperava do Pestana. Azulejos do chão partido, um de dois elevadores avariados, quartos que sofreram pequenas remodelações mas que se vê estão claramente feitos para clientes muito pouco exigentes. O pequeno almoço foi dos piores que já vi, tudo congelado ou pré-feito sem qualquer qualidade. Os colaboradores sem vontade de sorrir ou mostrar disponibilidade. Para terminar, um quarto que tinha cabelos na cama (no interior dos lençóis) e pelos na sanita… ou seja, um housekeeping feito as três pancadas. Sinceramente, não poderei voltar - nem com estadia oferecida.

O estado das infraestrutuas é francamente desapontante para os standards que esperava do Pestana. Azulejos do chão partido, um de dois elevadores avariados, quartos que sofreram pequenas remodelações mas que se vê estão claramente feitos para clientes muito pouco exigentes. O pequeno almoço foi dos piores que já vi, tudo congelado ou pré-feito sem qualquer qualidade. Os colaboradores sem vontade de sorrir ou mostrar disponibilidade. Para terminar, um quarto que tinha cabelos na cama (no interior dos lençóis) e pelos na sanita… ou seja, um housekeeping feito as três pancadas. Sinceramente, não poderei voltar - nem com estadia oferecida.

Climatização

Nada,no me gustó que me quedara poco tiempo

A cama é muito dura