Hyatt Place Atlanta Airport North

Hotels
Hyatt Place
7.9 (1186 reviews)
3415 Norman Berry Drive , Atlanta , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Construction noise
Dirty linens
Parking issues

Categories

Cleanliness
6.68
There were several issues noted with cleanliness, including dirty linens and a maintenance person who did not appear professional.
Service
8.65
Positive feedback regarding friendly staff, especially the reception and breakfast crew.
Location
8.19
Good location, convenient for proximity to various places and easy access from the highway.
Room Quality
8.14
Rooms were generally liked, clean and spacious, though there were some complaints about the bed linens.
Amenities
7.17
Basic amenities were provided but some guests noted a lack of shuttles and other services.
Value for Money
8.63
Many guests felt they received good value for the price paid.
Food and Beverage
7.68
Breakfast received positive mentions, but other food options were not specifically highlighted.
Overall Experience
8.05
Overall, the experience was good but marred by construction and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:16

Property Description

Convenient Location and Amenities

Located just 10 minutes from Hartsfield Atlanta International Airport, our East Point hotel offers a complimentary airport shuttle for your convenience. Enjoy our outdoor pool and 24-hour gym during your stay.

Comfortable Rooms with Modern Features

Relax in our spacious guest rooms furnished with a 42-inch flat-screen TV, sofa bed, large work desk, and refrigerator. Stay connected with free Wi-Fi and take advantage of our business center.

Nearby Attractions and Facilities

Explore the area with ease, as the Georgia International Convention Center is only 5 minutes away. Plus, downtown Atlanta and Lakewood Stadium are just a short drive from our Hyatt Place Atlanta North hotel.

Book your stay now and experience the best of comfort and convenience at Hotel Atlanta Hyatt Place!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1186 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.05
J
Jackie solo_traveller us
1
Cons:

Front desk person was not polite, will not stay there again, wanted refund

2026-03-21 via Nuitee
C
Cotton solo_traveller us
8
Pros:

The breakfast was good, nice spread..

2026-03-21 via Nuitee
T
Thomas family_with_children us
10
Pros:

Daja at the front desk was very courteous and a simple delight! She also okayed a late check out on the Sunday I checked out. I feel like she went above and beyond her call of duty!! I will definitely be back the next time I am in town!

Cons:

I can't think of anything at the moment!

2026-03-11 via Nuitee
E
Ernesto family_with_children py
5
2026-03-07 via Nuitee
J
Juan Andres family_with_children cl
6
Pros:

Lo cercano del aeropuerto

Cons:

El servicio de transporte muy malo, la persona que nos debía llevar al aeropuerto, mymuy mala voluntad, se le indicó que íbamos al terminal internacional, y kos dejó en un acceso del term nacional donde tuvimos que caminar 15 minutos con maletas para llegar hasta donde tomábamos un bus para ir al terminal internacional. Muy Mala experiencia

2026-03-04 via Nuitee
L
Latrese solo_traveller us
9
Lovely ladies at the front
Pros:

The front ( Ajada and Daija) were exceptionally helpful and nice! Really made a difference in my stay and helping me nagivate traveling with kids.

Cons:

The breakfast sausage and food was salty and poor quality for Hyatt in my opinion. And paint was used to cover up mold or mildew in the bath.

2026-02-25 via Nuitee
M
matthew family_with_children us
10
Pros:

Big, clean room

2026-02-23 via Nuitee
T
tifanye2022 NONE
2
Don’t stay here
Pros:

Awful experience. The hot water didn’t work well. It was a Luke warm shower. The counter literally wasn’t glued down, so we had to be moved rooms.
The paint touch ups and caulking down in the rooms are awful. Our desk chair was broken.
You can literally see the medal bars that hold the building together outside as the concrete looks to be crumbling.

2026-02-15 via Tripadvisor
B
Brendamae family_with_children bs
4
Overall, I like Hyatt Place. This one appeared to be under renovation.
Pros:

One the first night at this property, I was awoken at 3am in the morning by water dripping on the bed. I called down to the front desk and advised them of the matter. My room was changed the next day. However, I believe it would have been appropriate for the room rate to be reduced.

2026-02-10 via Nuitee
T
tiyannah couple us
10
2026-01-31 via Nuitee
C
caitlinsD8108MB NONE
10
Good airport hotel
Pros:

Staff is kind. Check in was quick. Room was large and comfortable. Very close to airport.
They did not have water bottles or lotion in the room (I didn't ask staff, so may be available upon request). Otherwise, a great experience.

2026-01-30 via Tripadvisor
P
Passenger39212353553 NONE
10
Cancelled flight-found a great gem to stay at
Pros:

After flight was cancelled searched my favorite hotel brands and found the Hyatt Place close, at reasonable price. Nice to have free shuttle to/from airport, friendly staff when checking in and providing info on restaurants walkable that we would enjoy, and breakfast before going to airport in morning. Will stay again when we need hotel near airport overnight. Good night sleep on bed/pillows. Room was spacious. Only complaint being on the 5th floor had to wait a while for hot water for shower or sink, but could live with that. Internet service was good--no problems.

2026-01-29 via Tripadvisor
J
Jamya couple us
10
2026-01-27 via Nuitee
I
Ibrahima solo_traveller us
10
Pros:

It exceeded my expectations.

2026-01-25 via Nuitee
D
Daron couple us
6
The stay was just ok
Pros:

The breakfast and the front desk was good

Cons:

I checked in my room with the thermostat was not working at all it was cold outside and in my room it needed a battery- so i had to re pack and change rooms ..

2026-01-25 via Nuitee
3
340aminatas NONE
10
Great experience
Pros:

Excellent spacious clean room. Concierge staff were very friendly and professional. Great experience overall.

2026-01-20 via Tripadvisor
O
Osarugue solo_traveller us
8
Good. Felt safe. Spacious accommodation.
Pros:

Left too early to have breakfast.

Cons:

Check-in process. Front desk undermanned with one single person who was excellent. She was very personable, helpful and friendly even under pressure. Phone ringing off the hook and she had a long line of people waiting to be processed.

2026-01-20 via Nuitee
P
Patti solo_traveller us
7
2026-01-20 via Nuitee
V
Vonetta couple us
9
2026-01-20 via Nuitee
I
Ibrahima solo_traveller us
10
2026-01-19 via Nuitee