Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues noted
Food quality concerns
Room sizes may be small

Categories

Cleanliness
8.6
Some issues noted during check-in regarding cleanliness.
Service
10
Staff was incredibly friendly and professional throughout the stay.
Location
10
Unbeatable location near restaurants, cafés, and shopping.
Room Quality
8.57
Rooms described as comfortable but some mentioned small sizes.
Amenities
8.61
Amenities like gym were noted, but some wished for a pool or sauna.
Value for Money
8.56
Value questioned due to extra charges for certain items.
Food and Beverage
8.09
Mixed reviews on food quality; some found the restaurant subpar.
Overall Experience
9.55
Overall a positive experience with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Luxurious Accommodation in Polanco District

State-of-the-Art Fitness Center with Breathtaking Views
Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar.

Culinary Delights from Around the World
Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar.

Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.

Important information:

In case you book a rate with breakfast included, keep in mind that due to the current situation and in response to your safety to combat COVID 19, the property offers breakfast à la carte.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10.50 per day.

Location

Guest Reviews

9
Based on 1879 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.57
Amenities: 8.61
Value for Money: 8.56
Food and Beverage: 8.09
Overall Experience: 9.55
M
Maher • family_with_children • es
8
Está bien
Pros:

La ubicación, limpieza

Cons:

La habitación poco comuda, ruido

2026-04-04 • via Nuitee
Y
YOLANDA • family_with_children • mx
10
2026-04-04 • via Nuitee
D
DRAGOS • family_with_children • es
9
2026-04-03 • via Nuitee
R
rodrigo • solo_traveller • mx
10
2026-04-03 • via Nuitee
J
Jorge Luis • family_with_children • mx
10
2026-04-02 • via Nuitee
M
Merve • family_with_children • gb
9
Easy, safe and a great place to base for a visit of mexico city.
Pros:

Location couldnt be better. Safe, stunning and lots to see in walking distance. Room was pleasant, clean and comfortable. No real view from 2/3 floors up, but upper floors will have a great view.

Cons:

The room we had couldve been more modernised and a walk in shower instead of bath and shower combo. No real view to speak of.

2026-04-02 • via Nuitee
C
Carlos • family_with_children • mx
10
2026-04-02 • via Nuitee
C
Charles • family_with_children • nl
8
Comfortabel verblijf in erg leuke buurt
Pros:

De ligging in Polanco

Cons:

Het ontbijt

2026-04-02 • via Nuitee
J
Jose • family_with_children • es
10
2026-04-02 • via Nuitee
S
Shirley • solo_traveller • ch
9
Pros:

Trancaram o mini bar no momento que entrei no quarto, se eu quisesse consumir algo tinha de ir à rua. Tirando isso o hotel é muito bom e bem localizado.

2026-04-01 • via Nuitee
F
Fernanda • family_with_children • mx
8
Pros:

Everything went perfect. Great hotel staff, however, breakfast is the only thing that does not goes with the place, terrible food quality and offering. Not worth paying at all.

2026-04-01 • via Nuitee
E
Edwin • couple • us
10
My stay was awesome. I wouldn’t have changed anything. I will definitely stay here again
Pros:

Clean , great customer service , center location for everything in Polanco

Cons:

It’s a bit out dated

2026-03-31 • via Nuitee
A
AMPARO • family_with_children • es
8
Pros:

Las habitaciones eran muy grandes y el hotel tenía muchos restaurantes y personal muy amable.
La ubicación en Polanco fue muy acertada.

2026-03-31 • via Nuitee
T
Thiago • solo_traveller • br
10
2026-03-31 • via Nuitee
E
Esthefania Castellanos • solo_traveller • mx
8
Pros:

La comodidad de la habitación

2026-03-30 • via Nuitee
H
Hidalgo • family_with_children • mx
5
Me Robaron
Pros:

La Ubicación y los restaurantes.

Cons:

Que me robaron una pinza de cabello. Es horrible que te roben y nadie se hace responsable. Hable a las 5 hras de irme y ya nadie sabía nada. De paso pésima cama muy incomoda

2026-03-30 • via Nuitee
S
Susan • couple • us
10
We would go back and stay again.
Pros:

Very nice and modern hotel. Beautiful neighbor and safe. Not far from most tourist locations.

2026-03-30 • via Nuitee
A
Alberto • family_with_children • ch
5
For a 5* no attention to customers, whatsapp useless fully autonated no real interaction.
Pros:

Position

Cons:

No service mindset from the staff

2026-03-29 • via Nuitee
S
Steven • solo_traveller • us
10
Relaxing and refreshing!
Pros:

Great property and we heard one of my sons songs in the Lobby!

Cons:

All good

2026-03-28 • via Nuitee
L
Luis Oswaldo • couple • br
5
Existen mejores hoteles por menos precio en la zona, nunca volvería a quedarme
Cons:

Las habitaciones no tienen ventanas anti ruido, se escucha el ruido de la calle, los vehículos, las motocicletas, es imposible descansar bien.
Los productos de los baños son baratos y de mala calidad, no es lo que se espera de un hotel 5 estrellas.

2026-03-27 • via Nuitee