Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues noted
Food quality concerns
Room sizes may be small

Categories

Cleanliness
8.6
Some issues noted during check-in regarding cleanliness.
Service
10
Staff was incredibly friendly and professional throughout the stay.
Location
10
Unbeatable location near restaurants, cafés, and shopping.
Room Quality
8.57
Rooms described as comfortable but some mentioned small sizes.
Amenities
8.61
Amenities like gym were noted, but some wished for a pool or sauna.
Value for Money
8.56
Value questioned due to extra charges for certain items.
Food and Beverage
8.09
Mixed reviews on food quality; some found the restaurant subpar.
Overall Experience
9.55
Overall a positive experience with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Luxurious Accommodation in Polanco District

State-of-the-Art Fitness Center with Breathtaking Views
Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar.

Culinary Delights from Around the World
Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar.

Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.

Important information:

In case you book a rate with breakfast included, keep in mind that due to the current situation and in response to your safety to combat COVID 19, the property offers breakfast à la carte.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10.50 per day.

Location

Guest Reviews

9
Based on 1904 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.57
Amenities: 8.61
Value for Money: 8.56
Food and Beverage: 8.09
Overall Experience: 9.55
R
Rita • couple • pa
9
Vuelvo a México y a el Hotel Presidente
Pros:

Las instalaciones variedad de restaurantes bares diferentes opciones en la comida del desayuno habitaciones limpias y cómodas personal atento

Cons:

Muchísimo regresaría

2026-04-24 • via Nuitee
Z
zapata • couple • us
10
Comfortable, nice and clean
Pros:

Good location

Cons:

They don’t do the bathroom unless you ask everyday

2026-04-23 • via Nuitee
E
Evandro • solo_traveller • br
9
2026-04-23 • via Nuitee
I
Isabel • family_with_children • es
8
Pros:

Todo correcto

Cons:

El personal de recepción poco servicial. Lugar del desayuno pequeño e incómodo para la cantidad de clientes

2026-04-23 • via Nuitee
R
Roberto Sierra lopez • solo_traveller • pa
8
Pros:

No hay sillas adecuadas para los discapacitados en el looby que es grande. La luz en el baño es poca.e

Cons:

Lo escrito arriba.

2026-04-23 • via Nuitee
I
Ivanovsky • Business • Las Cruces, New Mexico
10
Great choice
Pros:

Very nice room
Location is great in Polanco area
Many restaurants and things to do close
Always a good option for Polanco

2026-04-22 • via Tripadvisor
M
Mounaim • couple • nl
10
Pros:

All superb super hitel

2026-04-22 • via Nuitee
M
Mounaim • solo_traveller • nl
10
Recommended top restaurants and service
Pros:

Perfect service

2026-04-22 • via Nuitee
M
Maria • family_with_children • us
10
2026-04-22 • via Nuitee
P
Podrid • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-21 • via Nuitee
J
Jeronimo • family_with_children • es
10
Estancia perfecta
Pros:

Hotel precioso, habitaciones muy cómodas, desayuno buenísimo y personal muy agradable .
Todas las comodidades, gimnasio, varios restaurantes. Nos dejaron unas bicis para pasear por la ciudad . Volveremos

Cons:

Al llegar a hacer el check-in nos atendió una chica , Sofía, que no fue muy profesional ni muy amable. Por suerte, intervino una superior y todo se solucionó. El resto de personal impecable

2026-04-20 • via Nuitee
N
Nicolas • couple • ch
10
2026-04-18 • via Nuitee
V
Viacheslav • couple • us
8
2026-04-14 • via Nuitee
H
Hernandez • couple • mx
10
2026-04-13 • via Nuitee
L
Limon • family_with_children • mx
10
Maravilloso hotel
Pros:

Todo el personal muy amable, nos mostraron el hotel con un breve recorrido la atención en los restaurantes también es fabulosa todo riquísimo

Cons:

Todo estuvo perfecto

2026-04-13 • via Nuitee
C
Casey • extended_group • us
9
Comfortable, welcoming and elegant
Pros:

Great location for shopping, restaurants and visiting Chapultepec Park. Old school elegance.

Cons:

Not much to not like

2026-04-12 • via Nuitee
A
Alvaro • couple • co
9
Agradable.
Cons:

Por la noche se sentía en la parte superior de la habitación un ruido intermitente que no pude identificar exactamente que era.

2026-04-10 • via Nuitee
D
Dolors • family_with_children • es
8
Pros:

Las vistas

Cons:

Restaurante español

2026-04-10 • via Nuitee
G
Garza • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Hotel viejo, con costo elevado

2026-04-08 • via Nuitee
S
Steven • couple • us
1
Ok, but won’t stay again.
Pros:

Location is great!

Cons:

We have stayed here twice in the last 4 months, the forts time felt like we were staying in an upscale property. The second time it was more a 2 star property.

2026-04-08 • via Nuitee