Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues noted
Food quality concerns
Room sizes may be small

Categories

Cleanliness
8.6
Some issues noted during check-in regarding cleanliness.
Service
10
Staff was incredibly friendly and professional throughout the stay.
Location
10
Unbeatable location near restaurants, cafés, and shopping.
Room Quality
8.57
Rooms described as comfortable but some mentioned small sizes.
Amenities
8.61
Amenities like gym were noted, but some wished for a pool or sauna.
Value for Money
8.56
Value questioned due to extra charges for certain items.
Food and Beverage
8.09
Mixed reviews on food quality; some found the restaurant subpar.
Overall Experience
9.55
Overall a positive experience with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Luxurious Accommodation in Polanco District

State-of-the-Art Fitness Center with Breathtaking Views
Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar.

Culinary Delights from Around the World
Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar.

Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.

Important information:

In case you book a rate with breakfast included, keep in mind that due to the current situation and in response to your safety to combat COVID 19, the property offers breakfast à la carte.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10.50 per day.

Location

Guest Reviews

9
Based on 1943 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.57
Amenities: 8.61
Value for Money: 8.56
Food and Beverage: 8.09
Overall Experience: 9.55
C
Carolina couple es
8
2026-06-27 via Nuitee
L
Lunardo family_with_children us
9
2026-06-26 via Nuitee
C
Cindy couple us
10
It was nice just really upset about the relaxation area. I would’ve never booked there. I should’ve looked better at t
Pros:

It was nice

Cons:

No pool area. Or even an area to just relax in the Mexican sun to start the day. I had to pay at the spa to sit in a jacuzzi 😩

2026-06-22 via Nuitee
A
Ali Sefik family_with_children tr
9
2026-06-21 via Nuitee
K
Kennedy couple ng
10
Excellent rooms, great location, good value
Pros:

It was clean and the staff were friendly

Cons:

There was nothing I didn't like about the property

2026-06-18 via Nuitee
A
Adriana solo_traveller co
10
2026-06-11 via Nuitee
S
Sofia family_with_children py
10
Experiencia única en Ciudad de México
Pros:

Me encantaron los restaurantes de sushi, el francés y el de comida Mexicana

2026-06-10 via Nuitee
F
Francisca solo_traveller cl
10
2026-06-07 via Nuitee
A
Antonio couple mx
9
2026-06-07 via Nuitee
O
Olga solo_traveller us
10
2026-06-06 via Nuitee
C
Carlos Núñez solo_traveller ve
10
2026-06-05 via Nuitee
C
Carlos Núñez solo_traveller ve
10
2026-06-05 via Nuitee
C
Carlos family_with_children mx
9
2026-06-03 via Nuitee
A
Atilio Martin couple ar
9
2026-06-03 via Nuitee
C
casas Grandez couple pe
10
Excelente
Pros:

Todo muy limpio y ordenado y la amabilidad del personal muy bueno

Cons:

Todo bien

2026-06-02 via Nuitee
J
Javier couple es
7
HOtel correcto pero debe mejorar
Pros:

EL café del desayuno no es bueno,. hay que introducir mejores cafeteras y mejores cafes.
El servicio es correcto.
El buffet es algo probre para ser un 5 estrellas.

Cons:

El colchon de la cama estaba cedido por un lado y te ibas hacia abajo. ese colchon de la 3709 hay que reemplazarlo ya!
La habitación tiene el lavabo abierto, eso no me gusta.
No hay sitio para colocar dos maletas grandes.
el aire acondicionado no puedes modificarlo. solo puedes cambioar la temperatura y nada mas. eso es de hotel tercermundista. es mandatory que el cliente pueda gestionar completamente su AC.

2026-06-01 via Nuitee
J
JAIME solo_traveller mx
10
lujo y confort que lo vale
Pros:

gym muy completo, desayuno excelente, atencion muy amable

Cons:

muy caro para la comida y porciones en restaurantes, debe tener alberca

2026-05-30 via Nuitee
J
JAIME solo_traveller mx
10
caro, pero confortable
Pros:

muy buen desayuno instalaciones elegantees, gym muy completo la atencion del personal excepcional

Cons:

para el precio que cobran esperaba mejor comida en el restaurante, y para lo que cobran deberia tener alberca

2026-05-30 via Nuitee
B
Belén couple ec
10
2026-05-29 via Nuitee
A
Alicia solo_traveller es
9
Excelente ubicación y magnífica atención.
Pros:

Excelente ubicación
Amabilidad de personal

Cons:

Fallos en aparatos eléctricos.
Espacios poco accesibles

2026-05-28 via Nuitee