Kellogg West Conference Center and Hotel

Hotels
•
Independent
7.6 (117 reviews)
3801 W. Temple Ave. Bldg. 76 , Pomona , US
+1 (909) 869-2222
[email protected]

listing image 1
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Children allowed

Facilities

Elevator
Express check-out
Meeting rooms
Smoke-free property
Grocery/convenience store
Wheelchair accessible parking
Conference center
Free self parking
Electric car charging station
Shared microwave
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent on-campus location/convenient for Cal Poly Pomona
Comfortable beds and quiet AC
Safe, quiet and peaceful setting with easy parking
Good value/affordable compared to alternatives
Lovely lobby and welcoming hosts
Cons:
Cleanliness issues: ants, spiders, stained sheets, cockroaches, dusty fixtures
Amenities under renovation: pool and fitness center closed/under construction
Inconsistent housekeeping and occasional noisy guests
Older facilities and some dated room elements (carpets, bedding, slow hot water)

Categories

Cleanliness
5
Multiple reviews report bugs (ants, spiders, cockroaches), stained sheets, dusty sink and inconsistent housekeeping, indicating below-average cleanliness.
Service
9.3
Service is frequently praised as very friendly and helpful (front desk/hosts/super nice staff), though a few mentions note inexperienced or inconsistent student staff.
Location
9.4
Repeatedly described as excellent for being on/near Cal Poly Pomona campus — convenient, short walk, peaceful and surrounded by trees.
Room Quality
7
Rooms are older but have comfortable beds and quiet AC; mixed notes on bedding quality, funky carpets and slow hot water indicate average-to-slightly-below-room quality.
Amenities
6
Pool and fitness center reported closed/under construction; mixed reports of cleanliness in common areas and insect issues lower amenity score.
Value for Money
8.5
Many guests note good value and lower rates compared with alternatives; suitable for parents/students and perceived as good price-quality balance.
Food and Beverage
7.6
No mentions of food/beverage in the reviews — assigned target overall rating.
Overall Experience
8
Overall sentiment leans positive: convenient, safe, friendly staff and good value, tempered by cleanliness and amenity/renovation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Our 85-room, full-service hotel and conference center at Cal Poly Pomona overlooks the historic former ranch of cereal magnate W.K. Kellogg, a setting built on a legacy of service and education. Tucked into the wooded hillside of Cal Poly Pomona, Kellogg West offers three distinct room experiences — each designed for a different kind of traveler, yet all crafted for comfort, connection, and a restorative night's sleep.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 117 reviews
Cleanliness: 5
Service: 9.3
Location: 9.4
Room Quality: 7
Amenities: 6
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8
A
Angel • partner
10
Pros:

Great staff, quiet place, easy parking. Perfect

2025-10-12 • via Nuitee
L
Lorge
8
Pros:

Like being on campus.

2025-10-02 • via Nuitee
M
Mia
10
Pros:

Very friendly check in staff and clean room!

2025-09-29 • via Nuitee
T
Teresa
2
Disappointed
Pros:

There was not any indication that the pool was under construction—including the front desk and hallways. The only way we found out is while trying to start our four nights of swimming for many reasons—the door was locked with a small sign that said ‘construction.’

2025-09-21 • via Nuitee
K
kathleen • family
10
Pros:

Friendly staff. Clean rooms. Right on campus. Love all the trees. As of now, the rooms are not the updated rooms and the pool & fitness center are closed for renovation.

2025-09-06 • via Nuitee
R
Rachel • family
8
Pros:

Convenient for school but in the midst of construction

2025-08-26 • via Nuitee
N
Norma
4
Pros:

Never got housekeeping even though I was told they serviced room daily AND i specifically requested it when they did not show up the first day. This MOTEL was so loud I didn’t get more than a couple hours the second night due to a large group on my floor with screaming, jumping kids and their music coming on at 4 am

2025-08-26 • via Nuitee
M
Marissa • partner
6
Pros:

My room was filled with spider webs on ceiling. The restroom sink was dusty

2025-08-25 • via Nuitee
L
Luis
10
Pros:

Great

2025-08-24 • via Nuitee
R
Robert • family
4
Pros:

I have stayed here several times because our daughter is attending Cal Poly and it's very convenient. Although the staff is generally good, the condition of the property is not. I understand it's old and I can deal with that. What I have an issue with is the cleanliness of the rooms. The last time I stayed there the sheets were stained. Ants and other insects were in the room... gross! The property has great potential but needs a full remodel and a fine tuning of room cleaning. Also, if you're an out of state parent paying top dollar tuition, shouldn't there be a hotel discount? Little things to take it to the next level...

2025-08-24 • via Nuitee
D
Dany
10
Pros:

Great, close to the university

2025-08-21 • via Nuitee
A
Alison • family
10
Pros:

Neat hotel property located on Cal Poly Pomona Campus. Clean, private and peaceful.

2025-08-21 • via Nuitee
C
Chris • family
6
Pros:

Older facilities, but nice rooms overall. Beds were quite comfortable. The carpets in the rooms are a little on the funky side, but not offensively so. Staffed by students, some of whom were terrific - attentive, kind, conscientious - but others were truly clueless and seemed not really to care much about guests

2025-08-20 • via Nuitee
L
Lorri • family
10
Pros:

Everyone was so nice! Older building but perfect for us 1/2 of what I’ve paid to stay other places. Right next to the college that our daughter attends.

2025-08-19 • via Nuitee
B
Beth
2
Pros:

N/a

2025-08-19 • via Nuitee
S
Sherwin • family
10
Pros:

Safe and quiet is what satisfy me.

2025-08-18 • via Nuitee
A
Amelia
8
Pros:

Convenient and quiet and safe place to drop off students to Cal Poly Pomona! Staff was very nice and the place is really nice!

2025-08-17 • via Nuitee
L
Lillian
6
Pros:

It was nice to stay on campus but the bedding was not great and the shower took 15 minutes to get hot. We were given basically a sheet for bedding. It was a good produce but it seemed old

2025-08-12 • via Nuitee
O
Olena • family
10
Pros:

The beds are really comfortable. AC is very quiet and works really well. Very convenient short walk to the CPP campus.

2025-08-11 • via Nuitee
E
Edith
10
Pros:

Beautiful location

2025-08-11 • via Nuitee