Comfort Inn & Suites Troutville-Roanoke North

Hotels
•
Comfort
8.8 (704 reviews)
3231 Lee Highway , Troutville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise issues
Inconsistent TV functionality

Categories

Cleanliness
8.8
Generally clean and well-maintained, although some guests noted issues.
Service
9.3
Staff were friendly and accommodating, enhancing the overall experience.
Location
9.3
Convenient location appreciated by many guests.
Room Quality
8.8
Rooms praised for size and comfort, though some had minor issues.
Amenities
8.3
Some amenities, like the pool, were noted to be in need of maintenance.
Value for Money
8.8
Guests felt they received good value for their stay.
Food and Beverage
8.3
Breakfast quality could improve, but generally acceptable.
Overall Experience
8.8
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Convenient Location:
Situated in Troutville, Comfort Inn & Suites Troutville - Roanoke North / Daleville offers easy access to nearby attractions like the Civic Center and the Science Museum of Western Virginia Hopkins Planetarium.

Modern Amenities:
Enjoy a comfortable stay with air conditioning, fridge, microwave, and flat-screen TV in every room. Take a refreshing dip in the indoor pool or start your day with a workout at the fitness centre.

Business and Leisure Facilities:
Whether you're here for work or leisure, our hotel has you covered with a business centre, free WiFi, and a delicious American breakfast served daily. Unwind in the shared lounge or grab snacks from the vending machines.

Experience comfort and convenience at Comfort Inn & Suites Troutville - Roanoke North / Daleville. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 704 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
J
James • solo_traveller • us
7
2026-06-26 • via Nuitee
J
Jan • family_with_children • nl
9
Nice hotel, big room and bed and an acceptable price
2026-06-20 • via Nuitee
C
chris • family_with_children • us
6
it was do able
Pros:

location was good. not much to choose from for the breakfast so went elsewhere for that. the beds sucked and ended up hurting and not getting much sleep.

Cons:

the breakfast options were minimal the bed was uncomfortable. smelled like pot and mold in the hall ways. was hard to understand the one desk clerk so had to speak with another that could speak clear and pronounce words properly, and when i did that he got very rude. Did not appreciate his attitude after driving 14hrs there. and being up for 18hrs

2026-06-16 • via Nuitee
S
Scott • solo_traveller • us
8
2026-06-11 • via Nuitee
S
Sheila • solo_traveller • us
2
Pros:

I am writing to formally express my disappointment with my recent stay at Comfort Inn and to request a refund due to the poor experience I had.

From the beginning, I experienced rude and unprofessional behavior from staff, which made me feel unwelcome and uncomfortable during my stay. Customer service is a major part of the hotel experience, and unfortunately, the treatment I received fell far below reasonable expectations.

I was also disappointed to discover there was no pool available, which was one of the amenities I expected and part of the reason I chose this hotel.

In addition, there was a very strong paint smell coming into the room that made the environment unpleasant and difficult to tolerate. The odor was overwhelming and greatly impacted my comfort and ability to relax during my stay.

2026-06-02 • via Nuitee
L
Lekajin • solo_traveller • il
9
2026-05-27 • via Nuitee
D
Dustin • extended_group • us
10
2026-05-26 • via Nuitee
J
Joaquín • couple • pr
4
Pros:

The hotel was fine; the facilities, location, and staff were very good. But the bed was awful

Cons:

The mattress was too soft; it was as if it had a hole in the center. It was very late and I just wanted to rest, but the mattress was definitely useless, which made our rest nonexistent

2026-05-26 • via Nuitee
C
Carleton • solo_traveller • us
9
Pros:

The location is easy to find from the freeway and is far enough off the interstate that it's nice and quiet. The property was clean and everything worked. Checkin/out was a breeze. The staff was friendly. It's always nice to find an affordable hotel option that's clean and well-maintained.

2026-05-25 • via Nuitee
O
Orrin • couple • us
9
Enjoyed our stay.
Pros:

Front staff was very nice and professional, we did not eat the complimentary breakfast, because the bed was too comfy and we slept in most days. 😁 Enjoyed our stay in Virginia. Would stay here again, our next trip in!

2026-05-23 • via Nuitee
D
Dawn • solo_traveller • us
10
Comfortable clean friendly
Pros:

Very nice
Clean

Cons:

All good

2026-05-23 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-05-23 • via Nuitee
R
rick • extended_group • us
10
Great place to stay
Pros:

Good value overall

2026-05-18 • via Nuitee
T
terri • couple • us
10
Overall good experience. Clean rooms.
Pros:

Great location

Cons:

The quality of food was not great.

2026-05-17 • via Nuitee
L
Lockhart • solo_traveller • us
4
Pros:

Its a lovely vibe and friendly faces. Good location

Cons:

This is the second time in last couple months ive stayed and two different floors. But they had a colony of ants in the rooms first time was in hallway at the bathroom and refrigerator was so bad it got in the extra food in microwave and was a line up and down the wall. This last time we were on different floor and at first everything was fine but woke uo to ants all in our clothes and and on bed. When I tried to non chalantly tell the clerk about it so I didnt cause problems she just basically was saying sorry and would get maintenance on it. Didn't even try to really sound sincere that I was bombarded in bed with ants

2026-05-15 • via Nuitee
D
Della • couple • us
10
2026-05-11 • via Nuitee
K
Kristi • family_with_children • us
9
It was a great place to stop and sleep on our way to Norfolk. Very convenient off the interstate and back on the next da
Pros:

Friendly staff.

Cons:

The continental breakfast was ok.

2026-05-09 • via Nuitee
D
Diane • couple • us
8
2026-05-06 • via Nuitee
J
Joan • couple • us
10
Good breakfast - dog friendly.
Pros:

Breakfast was really good.

Cons:

Towel racks are missing.

2026-05-03 • via Nuitee
R
Ricky • solo_traveller • us
10
Pros:

Always a pleasant stay.

Cons:

No ice machines except lobby. Total inconvenience.

2026-05-01 • via Nuitee