Room Mate Collection Isabella, Florence

Hotels
•
Room Mate
9.3 (523 reviews)
Via de' Tornabuoni 13 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 523 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
M
Mathis • solo_traveller • fr
10
2026-03-14 • via Nuitee
L
Louise • couple • gb
10
2026-03-14 • via Nuitee
P
Packwood • couple • gb
9
Clean central great staff. Excellent.
Pros:

Location was excellent, walking distance to everything. The room was clean comfortable and well appointed. Staff were fantastic.

Cons:

It was great. One complaint (if you can call it that) Lack of English language TV channels, if only a BBC news channel)

2026-03-09 • via Nuitee
S
Samantha • couple • gb
8
Two nights of absolute bliss
Pros:

Fantastic location

Cons:

N/A

2026-03-09 • via Nuitee
E
Elfriede • family_with_children • at
8
Pros:

Sehr freundliches und zuvorkommendes Personal

Cons:

Leider war es sehr laut, extremer Strassenlärm von einzelnen "Rasern" - kleines und beengtes Zimmer, der Eingangsbereich zum Zimmer erforderte "Akrobatik" beim Verlassen des Raums (Türe, Stufe, Breite....)

2026-03-07 • via Nuitee
E
Eleni • couple • fr
10
Pros:

Beautiful, spacious room, great service and location

Cons:

During the weekend there was some noise, apart from this everything was perfect

2026-03-04 • via Nuitee
M
Miguel Ángel • solo_traveller • mx
9
2026-03-04 • via Nuitee
R
Roberto • solo_traveller • es
8
2026-03-04 • via Nuitee
C
Chris • family_with_children • au
9
2026-03-02 • via Nuitee
G
Giovanni • family_with_children • it
7
Basso rapporto qualità prezzo
Pros:

Posizione

Cons:

Servizi, struttura, scale, bagno, rumori

2026-02-27 • via Nuitee
L
Liubov • extended_group • ru
10
Pros:

Великолепно, понравилось абсолютно всё, хочется вернется снова.

2026-02-27 • via Nuitee
A
ALİ • couple • tr
10
Wonderful stay, totally recommend this hotel.
Pros:

The location is excellent, walking distance to all the major sites, on a very nice street. We staying in a superior double room which was large for city hotel standards, nicely furnished and comfortable. The bed linens and towels are lovely! The staff were all extremely kind and helpful but professional at the same time. A special mention for the gentleman who served coffee and tea in the breakfast room (sorry I didnt ask his name) who was very gracious and friendly. A good selection of hot and cold choices for breakfast. Wifi was fast and efficient. Overall a very good stay. Thank you!

Cons:

The bath was quite narrow and slippery and it was not easy to take a shower.

2026-02-26 • via Nuitee
M
Mikel • couple • es
8
Cons:

Falta de ascensor hasta primera planta

2026-02-24 • via Nuitee
E
Elizabeth • solo_traveller • au
10
2026-02-13 • via Nuitee
F
Funda • couple • tr
9
Çok memnunum yine kalmayı düşünüyorum
Pros:

Harika bir konum

Cons:

Kahvaltıda biraz daha çeşit artırılabilir

2026-02-11 • via Nuitee
G
Granada • family_with_children • es
10
Perfecto
Pros:

El equipo del hotel es encantador y muy atento. Nos trataron genial y tuvieron varios buenos detalles con nosotros. La zona es muy segura y el hotel muy coqueto, ideal también para mujeres que viajan solas.

Está entre 5 y 10 minutos a paseo a todos los puntos de interés.

2026-02-09 • via Nuitee
C
Chris • family_with_children • au
10
Great hotel and location
Pros:

Location is perfect

2026-01-31 • via Nuitee
D
Di Pietrantonj • solo_traveller • it
10
2026-01-29 • via Nuitee
H
hamdan • family_with_children • ae
4
The hotel is disappointed
Pros:

Hotel location and the room size

Cons:

No lift from the entrance (25 steps then a tiny lift [1m x 1m] maybe]

2026-01-29 • via Nuitee
L
Livia • couple • it
10
2026-01-28 • via Nuitee