Room Mate Collection Isabella, Florence

Hotels
•
Room Mate
9.3 (585 reviews)
Via de' Tornabuoni 13 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 585 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
H
Hicham • couple • ma
10
Un hôtel génial propre et calme , personnel accueillant chaleureux et professionnel avec un très bon petit déjeuner
2026-05-09 • via Nuitee
F
Fernando • family_with_children • uy
8
2026-05-04 • via Nuitee
G
Graham • couple • gb
10
When in Florence stay here it won’t disappoint
Pros:

Fantastic location great hotel group I have stayed with the group in many places this one was brilliant and we were well looked after

Cons:

Nothing

2026-05-04 • via Nuitee
M
Meena • solo_traveller • us
10
Perfect place to stay in Florence.
Pros:

Clean, great location, super nice staff. Good, comfortable bed. Short walk to train station.

2026-05-04 • via Nuitee
M
marie odile • couple • fr
9
Excellent globalement
Pros:

L’emplacement. La chambre spacieuse

Cons:

Pas de réponse lorsqu’on sonne en bas , la porte ne s’ouvre pas et il y a un escalier pour accéder à l’ascenseur

2026-05-03 • via Nuitee
S
Sumaya • couple • ae
10
2026-05-01 • via Nuitee
E
Eduardo • couple • cl
9
2026-04-28 • via Nuitee
A
Andrew • extended_group • us
10
2026-04-26 • via Nuitee
K
Kavita • couple • ae
8
2026-04-25 • via Nuitee
R
Rafael • couple • br
10
Amazing stay in the heart of Florence
Pros:

Amazing. Very comfortable and extremely well located.
Room was also very wide and cosy and the view was amazing.

Cons:

Shower could be better, but I can understand the struggle.

2026-04-24 • via Nuitee
L
letizia • solo_traveller • it
7
2026-04-24 • via Nuitee
M
MaryAnn • couple • us
10
Despite the construction we will definitely stay here again!
Pros:

Clean, friendly and helpful staff, great breakfast and location!

Cons:

The location was great but there was so much work/construction being done on the streets. Just a bit difficult to navigate with luggage.

2026-04-23 • via Nuitee
S
Shruti • couple • in
9
2026-04-23 • via Nuitee
C
Carmen • extended_group • es
8
2026-04-23 • via Nuitee
J
Janet • couple • us
10
2026-04-23 • via Nuitee
S
Sebastian • extended_group • us
10
2026-04-22 • via Nuitee
J
Jean Jacques • family_with_children • fr
8
2026-04-21 • via Nuitee
K
KEISHA • solo_traveller • us
8
Great location and value
Pros:

Location was perfect, the bed was very comfortable and ghe AC worked beautifully.

Cons:

There aren't enough places to put your stuff in the bathroom (sink and shower) and the only mirrors are in the bathroom.

2026-04-19 • via Nuitee
K
Keith • couple • au
8
Pros:

Breakfast was good. Location excellent

Cons:

The bath was too narrow to shower in. A non slip mat in the bath could eliminate slipping.

2026-04-19 • via Nuitee
O
Olga • couple • pl
10
I liked staying in your place
Pros:

Nice staff very helpful, thank you Rebecca

Cons:

I was expected to have bath in the room, and our room was very close to room for cleaning ladies so we waked up because of noise but it is not a problem

2026-04-16 • via Nuitee