Room Mate Collection Isabella, Florence

Hotels
•
Room Mate
9.3 (660 reviews)
Via de' Tornabuoni 13 , Florence , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.3
Based on 660 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
S
Sabrin • couple • co
9
2026-10-31 • via Nuitee
E
Els • couple • be
10
2026-10-30 • via Nuitee
M
Michelle • couple • us
10
BEAUTIFUL HOTEL, PRIME LOCATION
Pros:

Best area you can be in for Florence!!! Everything was a close walking distance and not far from the train either. The amenities were excellent. It’s a beautiful hotel… honestly would stay here every time. Bathroom and room were huge and even had a Dyson blow dryer. Also, it was the only property that had wash cloths of all the ones I stayed at in Italy.

Cons:

I didn’t love that you had to climb a hefty set of stairs to reach the reception/first floor. Also, a bit pricier than I would have wanted…

2026-10-30 • via Nuitee
G
Gurjit • couple • gb
8
The location of this hotel is amazing. The staff of brilliant my partner left something behind and they were very quick
Pros:

Bedroom sizes, staff were amazing and so so helpful. The location is amazing.

Cons:

N/a

2026-10-28 • via Nuitee
B
Beto_81 • family_with_children • ar
9
2026-10-28 • via Nuitee
I
Ingo • extended_group • at
8
2026-10-27 • via Nuitee
E
Els • couple • be
10
Heerlijk verblijf in prachtige kamer.
Pros:

Zeer goede ligging en prachtige kamer. Zeer vriendelijk personeel. Alles was perfect waarvoor dank.

2026-10-27 • via Nuitee
C
Cantini • solo_traveller • it
10
Pros:

Posizione, camera e accoglienza eccellenti

2026-10-25 • via Nuitee
A
ANTONIO • couple • pt
8
2026-10-25 • via Nuitee
G
Geary • couple • us
10
Beautiful hotel in the heart of Florence
Pros:

Beautiful hotel with lovely breakfast. Location was ideal to tour Florence - walking distance to everything!

2026-10-24 • via Nuitee
A
Anna • couple • kg
9
Pros:

Номер большой, комфортный и уютный. Месторасположение отличное.

Cons:

Завтрак скудный, но можно найти чем перекусить.

2026-10-19 • via Nuitee
T
Thalita • solo_traveller • br
10
2026-10-19 • via Nuitee
E
Eid • family_with_children • kw
10
2026-10-11 • via Nuitee
L
Libby • solo_traveller • au
10
2026-10-08 • via Nuitee
E
Elena • solo_traveller • es
8
2026-10-08 • via Nuitee
J
Jonathan • couple • ch
9
2026-10-07 • via Nuitee
R
Rafael Netto • solo_traveller • br
4
Decepção
Pros:

Café bom, adequado ao valor da hospedagem

Cons:

Alugamos um quarto que tinha uma viga dentro do box do chuveiro. Para tomar banho precisavamos ficae sentados ou de joelho. Nem uma criança conseguiria tomar banho de pé naquele chuveiro.
O hotel tem muitas escadas também.

2026-10-07 • via Nuitee
N
Nicole • solo_traveller • ch
10
2026-10-07 • via Nuitee
A
Aria • solo_traveller • nl
9
2026-09-19 • via Nuitee
D
Daniela • solo_traveller • it
9
2026-09-15 • via Nuitee