Room Mate Collection Isabella, Florence

Hotels
•
Room Mate
9.3 (631 reviews)
Via de' Tornabuoni 13 , Florence , it

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 631 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
A
Anniina • solo_traveller • fi
10
Anniina L
Pros:

Sijainti loistava, hotelli kaunis, siisti ja rauhallinen. Huone iso, toimiva kunnollinen ilmastointi, ihana henkilökunta. Aamiainen ihan hyvä. Kadun äänet ei juurikaan kuulu sisälle.

Cons:

Suihku joka on ammeen yhteydessä oli todella kapea. Voisi olla hankala jos olisi isokokoinen. Jonkun verran portaita että pääsee hissiin jos sitä haluaa käyttää. Henkilökunta huolehtii kyllä matkatavaroiden kantamisen.

2026-07-18 • via Nuitee
H
Hassan • solo_traveller • ma
7
Pros:

Emplacement idéal

Cons:

Ptit déjeuner à améliorer

2026-07-15 • via Nuitee
T
Tatiana • family_with_children • ru
10
2026-07-15 • via Nuitee
C
Cristina • couple • ar
10
Estupenda con el Palazzo Strozzi enfrente adonde me dirigía para la muestra de Rothko .
Pros:

Su recibimiento , la posibilidad de hacer cambios y su impecable decoración .

Cons:

El desayuno está mejorando , podría haber estado más frío el aire …

2026-07-14 • via Nuitee
R
Rami • family_with_children • sa
10
Amazing stay with the family
Pros:

Everything was Excellent

Cons:

Nothing , except the elevator is quite old and doesn’t go all the way to the ground floor, you must use the stairs to get to reception.

2026-07-14 • via Nuitee
E
Eitan • couple • il
10
נחזור לשם בשמחה
Pros:

מושלם!!! מיקום מושלם! נקי נוח יחס נפלא של הצוות

Cons:

אהבנו הכל

2026-07-11 • via Nuitee
S
Stig • solo_traveller • dk
10
2026-07-10 • via Nuitee
I
Inna • solo_traveller • ru
9
Идеальное расположен к в самом центре , уютный, классный отель
Pros:

Идеальное расположение , внимательный персонал , чистый, стильный номер

2026-07-10 • via Nuitee
N
Nilton • family_with_children • br
8
2026-07-08 • via Nuitee
N
Nina • solo_traveller • au
10
Pros:

EXCEPTIONAL in every way!!!! Wish I could have stayed longer. This hotel deserves 10 stars!!!

2026-07-02 • via Nuitee
V
Virginia • couple • au
10
2026-06-29 • via Nuitee
A
Adrian • couple • de
9
2026-06-28 • via Nuitee
G
Georges • couple • ch
8
2026-06-28 • via Nuitee
M
Marcela • solo_traveller • nl
10
Pros:

Ótima localização, bem central!

2026-06-28 • via Nuitee
E
Enass • couple • ae
10
2026-06-27 • via Nuitee
V
Valentina • solo_traveller • it
9
Una chicca in pieno centro
Pros:

Posizione eccezionale, pulizia, personale molto gentile e disponibile, ottima prima colazione e cura nei dettagli. Consigliatissimo

Cons:

Andrebbe segnalato più chiaramente che ci sono delle scale prima dell'ascensore per la reception e che gli snack sono a pagamento. Peccato non ci sia un ristorante, ma c'è molta scelta nei dintorni

2026-06-25 • via Nuitee
L
LL769 • Family • Hong Kong
8
Home-felt stay at Luca!
Pros:

A big thank you to Aman, serving us breakfast every day with smile & good service. He’s serving each client with passion too!
Aman is really an icon at Luca!!
Staff at Reception are also helpful & friendly!
Value for money stay at Luca!

2026-06-23 • via Tripadvisor
L
Lorena • couple • ec
8
Pros:

La ubicación y el personal maravilloso.

Cons:

No se podía controlar el aire acondicionado, sistema antiguo y la TV no tenía más que canales italianos.

2026-06-23 • via Nuitee
K
khan • family_with_children • gb
7
Pros:

Very friendly staff. Excellent location. Spacious room.

Cons:

AC wasn’t very effective. Stairs were a struggle with a baby.

2026-06-22 • via Nuitee
R
Robinson carlos • solo_traveller • co
8
2026-06-22 • via Nuitee