Room Mate Collection Isabella, Florence

Hotels
Room Mate
9.3 (660 reviews)
Via de' Tornabuoni 13 , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.3
Based on 660 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
M
Meyme solo_traveller us
9
Pros:

Antonello was excellent. May our cappuccino every morning with the biggest smile. Always attentive with the breakfast making sure everyone was taken care of during the morning breakfast buffet.

2026-08-28 via Nuitee
L
Laura couple us
10
Very accommodating hotel, such a nice beautiful hotel
Pros:

Wonderful property, staff, and location. Very clean.

Cons:

We loved everything about it

2026-08-28 via Nuitee
V
Victoria couple us
10
2026-08-28 via Nuitee
I
ilsoo couple nl
10
2026-08-27 via Nuitee
E
Ester solo_traveller se
8
2026-08-22 via Nuitee
G
Grant couple za
9
2026-08-20 via Nuitee
K
Katelyn couple us
10
Our stay was exceptional. We booked a basic room but was upgraded upon checkin. We had the best room in the hotel. Excep
Pros:

Convenience, location, comfort, and quality was impeccable

Cons:

Nothing!

2026-08-20 via Nuitee
D
Debbie couple au
8
Quite a peaceful place to stay, a lovely respite from the crowds & street chaos.
Pros:

The location was excellent, very central to most of the locations we were planning to see. We could be in Oltrarno within 8 minutes & Santa Croce within 15 minutes. The Hotel is opposite Strozzi Palace in a very lovely & exclusive shopping precinct. We were allocated Room 401, which faced Strozzi Palace, luckily the room had heavy drapes to block the street lighting. Complimentary water both flat & fizzy were refreshed daily, the space had a Nespresso coffee maker, complimentary snacks & bathroom supplies. The hairdryer was a Dyson, lovely! The bed was large & very comfortable. Breakfast was included & was very well prepared with lots of options. The Hotel Staff were delightful & very helpful. Only one drawback, you do have to use stairs to access the building but an elevator is available once inside. No, the stairs cannot be completely avoided. Staff were onsite to assist with luggage.

Cons:

The plumbing in our bathroom gurgled a bit. It didnt bother us though, as it couldnt be heard if the bathroom door was closed.

2026-08-19 via Nuitee
R
Robyn solo_traveller au
10
Room. Mate Usabella is a lovely hotel in a very convenient location
Pros:

Very nice and helpful staff.

2026-08-18 via Nuitee
O
Omar Anchassi solo_traveller ch
10
Pros:

This is a really outstanding hotel--and I say this as a person who has travelled to dozens of countries and has stayed in dozens of hotels. The location is ideal, on a fashionable street very close to the old city centre; the staff were friendly and helpful; the AC worked very effectively and was surprisingly quiet, and the breakfast was decent and not over-priced. The room was large and spacious and extremely clean. Best of all, it was superb value for money, even though I booked it very late and at the peak of the summer tourist season!

2026-08-17 via Nuitee
C
Connor couple gb
10
Pros:

Exceptional location, staff and rooms. We have had 2 fantastic stays at Room Mate Isabella now!

2026-08-16 via Nuitee
K
Katrina solo_traveller us
9
Pros:

Location

Cons:

Service could be improved

2026-08-14 via Nuitee
M
Michele solo_traveller it
10
2026-08-13 via Nuitee
K
Karolina solo_traveller pl
10
Great stay!
Pros:

This was my second stay at this hotel, and everything was perfect. The room was clean, the bed was very comfortable, and the décor was beautiful. The staff were extremely kind and helpful. The location is ideal, right next door to Palazzo Strozzi. I have absolutely no complaints. I will definitely come back. Thank you!

2026-08-12 via Nuitee
L
Liza Andrea couple cl
9
Pros:

Location
Good size of the vedr

2026-08-09 via Nuitee
T
Trinity solo_traveller us
10
Made me want to stay in Florence longer!
Pros:

Great location, amazing staff, cutest boutique room. Felt very comfortable here as a solo female traveler!

2026-08-08 via Nuitee
D
Daniel Justin couple dk
10
Beautiful, clean hotel with perfect location for sightseeing and amazing staff
Pros:

We visited the hotel in the end of May 2026 and stayed in a Deluxe Double room and loved it. The room is very spacious, beautifully decorated and equipped, a very comfortable, large bed, and a working A/C. The location is perfect, right in the middle of the old town close to all the main attractions, yet quiet enough to relax. Breakfast is served as a buffet in the common area, which is also beautifully decorated and very cozy. The breakfast was delicious, the waiter very friendly and attentive and we got everything we needed. But the best part was the receptionist (Alessandra), she was amazing! We felt very welcome, received good tips and advice, help booking restaurants and just a very friendly aura from her. Lastly, we traveled as a gay couple in our early 30s and felt safe, welcome and had a great time.

Cons:

Everything was great.

2026-08-07 via Nuitee
A
Abdulla couple ae
7
2026-08-07 via Nuitee
M
MOHAMED family_with_children ie
9
Elegant 4 star hotel in the heart of historic centre of florence.
Pros:

Prime location, literally in the city centre. You can easily walk all florence landmarks.

Rooms are newly renovated and comfy.

Excellent room service.

Air conditioned which is a very big bonus during hot weather 🌟.

Cons:

Breakfast needs improvement, but fair for the current price.

A bit pricey, but this the average for upper ranked 4 stars hotel in the heart of florence.

You need to climb few steps to the reception, it was ok with me and my young family, but may not suit elderly people or people with disability.

2026-08-06 via Nuitee
J
JM couple gb
10
Beautiful hotel in centre of Florence on the best street for shopping. Walked everywhere from here
Pros:

Central Florence location

2026-08-02 via Nuitee