Novotel Santiago Las Condes

Hotels
•
Novotel
8.8 (3920 reviews)
Alonso de Córdova, 5199 , Santiago , cl
+56 2 2422 7900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3920 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
M
Maria Tereza • solo_traveller • br
9
Custo benefício muito bom
Pros:

Proximidade com o shopping Arauco e outros pontos . Café da manhã muito bom. Quarto amplo e confortável .

2026-08-22 • via Nuitee
L
Luciana • family_with_children • ar
9
Limpieza, atencion del personal, habitaciones y desayuno excelente
Pros:

el desayuno, la ubicacion y la limpieza

Cons:

La estadia fue muy buena, el personal ameno y las instalaciones/servicios cubrieron las expectativas solamente el wifi en la habitacion no era bueno, se desconectaba a cada rato y tuve que ir al lobby a realizar mis tareas. Seria bueno mejorar ese tema

2026-08-21 • via Nuitee
E
Elhelou • solo_traveller • ar
6
Renueven televisores
Pros:

La ubicaciom. El desayuno.

Cons:

Los televisores se ven mal con rayas en la imagen. No son smart. Inaceptable para costar mas de 100 uss la noche.

2026-08-20 • via Nuitee
M
Monica402015 • solo_traveller • cl
10
Pros:

La ubicación, la comodidad de las habitaciones.

Cons:

Una alarma de algo que se quedó sin energía, fue avisado cuando nos retiramos

2026-08-19 • via Nuitee
J
Juan • family_with_children • cl
10
2026-08-18 • via Nuitee
L
LUANA • family_with_children • br
10
Muito boa, gostamos demais
Pros:

Localização

Cons:

Água, café da manhã 🤭🤭nao tem nada haver com o hotel e sim com gosto.

2026-08-18 • via Nuitee
A
Alicia Lydia • couple • ar
10
2026-08-18 • via Nuitee
F
florencia • extended_group • ar
10
2026-08-17 • via Nuitee
I
Izabel • couple • br
10
2026-08-17 • via Nuitee
G
Grossmann • solo_traveller • us
10
Pros:

Location and friendly staff

2026-08-16 • via Nuitee
N
Nicolás • family_with_children • cl
10
2026-08-16 • via Nuitee
R
Rauny • family_with_children • br
10
2026-08-16 • via Nuitee
C
Ciro Callegaro • solo_traveller • br
10
Pros:

Cordialidade da equipe. Quartos confortáveis. Excelente café da manhã.

2026-08-15 • via Nuitee
F
fordenes • solo_traveller • cl
10
2026-08-14 • via Nuitee
N
Nicolás • solo_traveller • cl
10
2026-08-13 • via Nuitee
C
constansa • family_with_children • cl
10
Excelente
Pros:

La comodidad ubicación y buena atención

Cons:

Mejor iluminación en el baño

2026-08-11 • via Nuitee
H
Henrique • family_with_children • br
1
Mau cheiro no quarto.
Pros:

Localização do hotel é excelente.

Cons:

Hotel estava com mau cheiro, café da manha é fraco, atendimento do pessoal também.
PEdi para trocar de quarto e ofereceram um pior.
Não voltaria.

2026-08-10 • via Nuitee
A
Ana • family_with_children • br
10
Minha estadia foi maravilhosa.
Pros:

Quarto de excelente tamanho, muito confortável e com uma vista maravilhosa da cordilheira. Hotel com ótima localização, perto de cafés, restaurantes, farmácia, conveniência. Tudo limpo e impecável. Banho maravilhoso, amei a máquina de café com cápsulas e chá. Funcionários solícitos e muito atenciosos. Foi uma experiência maravilhosa.

Cons:

Não tem nada que eu não tenha me agradado.

2026-08-10 • via Nuitee
A
alexandre • couple • br
9
2026-08-10 • via Nuitee
A
alfonso • family_with_children • cl
6
Regular
Pros:

El personal

Cons:

Instalaciones, falta de mantenimiento y falta de insonorización en las piezas

2026-08-10 • via Nuitee