Novotel Santiago Las Condes

Hotels
•
Novotel
8.8 (3944 reviews)
Alonso de Córdova, 5199 , Santiago , CL
+56 2 2422 7900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3944 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
E
Elhelou • family_with_children • ar
8
2026-10-24 • via Nuitee
L
Lorena • couple • ar
9
Pros:

Habitaciones cómodas desayuno muy completo

2026-10-24 • via Nuitee
G
Gloriana • couple • nz
2
2026-10-23 • via Nuitee
J
Javiera • family_with_children • cl
7
Bien
Pros:

Todo muy limpio y ordenado
Muy rico el desayuno había de todo

Cons:

Que ninguna pieza para 3 personas tenia 2 camas
Fue incómodo dormir para una persona

2026-10-22 • via Nuitee
J
Jorge • extended_group • cl
10
2026-10-22 • via Nuitee
N
NANCY PAOLA • family_with_children • pe
9
2026-10-22 • via Nuitee
M
MPROCHA • solo_traveller • br
10
2026-10-21 • via Nuitee
R
Rene Edgardo • couple • cl
7
Cons:

No había personal que ayudara con mi maleta y trajes

2026-10-19 • via Nuitee
M
monica • family_with_children • cl
10
2026-10-19 • via Nuitee
C
Carlos • solo_traveller • cl
7
Limpio. Comodo y buena ubicación para andar en auto propio y Uber
Pros:

Limpieza y ubicación muy segura

Cons:

El desayuno se cobra aparte. Lo malo que la primera noche me tocó una habitación que tenía una puerta cerrada hacia la habitación de al lado y se escuchaba todo, era unos brasileños gritones, a la mañana siguiente pedí el cambio de habitación y no me hicieron ningún problema. El desayuno lo pagamos pero valió la pena muy bueno!

2026-10-19 • via Nuitee
P
Pamela • family_with_children • cl
10
Agradable y tranquilo.
Pros:

Las habitaciones, limpieza y la atención del personal

Cons:

Que no estaba incluido el desayuno en el alojamiento en los días de estadia.

2026-10-19 • via Nuitee
N
Noelia • solo_traveller • ar
4
No tiene internet
Pros:

La ubicación y la habitación

Cons:

Estuve alojada dos semanas e internet no funcionó durante una semana entera. No lo solucionaron y yo estaba por trabajo. Tuve que usar mis datos de roaming para poder trabajar y no ofrecieron compensación a pesar de que pasaban los días

2026-10-18 • via Nuitee
P
Paula • couple • cl
9
Habitaciones cómoda, buena ubicación
Pros:

Camas , ubicación e instalaciones

Cons:

Nada

2026-10-18 • via Nuitee
N
Natalia • family_with_children • cr
8
I will come back !
Pros:

Very good location and very excellent breakfast, the restaurant is also very good to have dinner.

Cons:

The swimming pool it’s impossible to use because it was cold.

2026-10-18 • via Nuitee
H
Higor Azevedo • couple • br
10
Cons:

valor acho que ficou alem da categoria e regiao

2026-10-18 • via Nuitee
A
Andres • family_with_children • cl
10
2026-10-18 • via Nuitee
C
Catalina • family_with_children • ch
10
2026-10-18 • via Nuitee
D
Diego • family_with_children • uy
8
2026-10-17 • via Nuitee
A
adiazworner • solo_traveller • cl
8
2026-10-17 • via Nuitee
L
Laura • family_with_children • uy
10
2026-10-16 • via Nuitee