Novotel Santiago Las Condes

Hotels
Novotel
8.8 (3736 reviews)
Alonso de Córdova, 5199 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3736 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
A
Andrés Felipe solo_traveller co
9
2026-05-09 via Nuitee
M
Marcelo family_with_children ar
10
Excelente ubicación
Pros:

la ubicacion excelente

2026-05-09 via Nuitee
R
Robinson couple cl
10
Fui por un evento donde trabajo, me quedé en una habitación para 2 personas bastante grande con 2 camas plaza y media. T
Pros:

Ubicación, comodidad, estacionamiento, limpieza, tranquilidad.

Cons:

Nada que recuerde

2026-05-08 via Nuitee
J
Jose Miguel solo_traveller ar
8
Pros:

Desayuno y limpieza

Cons:

La tele no es smart

2026-05-08 via Nuitee
K
Keila couple cl
10
exelente
Pros:

Exelente Hotel ,me encanta, cada vez qu viajo a santiago siempre voy a Novotel , Me Encanta , la hubicacion. las inatalaciones, la limpieza y el exelente y muy variado desayuno !!

2026-05-08 via Nuitee
V
veronica family_with_children cl
9
2026-05-07 via Nuitee
T
tamara family_with_children cl
8
AGRADABLE
Pros:

LAS INSTALACIONES Y SERVICIO DE ALIMENTACION

Cons:

ULTIMO DIA DE ALOJAMIENTO EL ASEO FUE DEFICIENTE

2026-05-07 via Nuitee
A
Agustina couple ar
10
Lo recomiendo
Pros:

Todo , cómodo , bien ubicado y limpio

Cons:

Cambiaría las camas , muy usadas ya

2026-05-07 via Nuitee
C
Cecilia family_with_children ar
10
2026-05-06 via Nuitee
M
María Paz couple cl
9
BBB!
Pros:

Me gusto que estuviera impecable, buenas y modernas instalaciones, todo en buen estado, el baño completo, cama limpia, todo bien arreglado.

Cons:

Solo dos cosas: temperatura en la habitación no se podía controlar y personalmente, me dio calor en la noche, y la temperatura del agua en la ducha era hirviendo o caliente. Si ponias el agua fria, salia caliente.

2026-05-04 via Nuitee
A
Ana family_with_children br
8
Pros:

O tamanho do quarto é bom, a limpeza é ok, temos água, chá e café de cortesia. As camas são confortáveis. O chuveiro é muito bom, apesar do box aberto, mas é uma característica comum.

Cons:

A localização fica um pouco distante dos principais atrativos. Camareira entrou para repor as cápsulas de café sem bater na porta. Toalhas de banho um pouco gastas.

2026-05-04 via Nuitee
L
Leiva family_with_children cl
6
No volveríamos
Pros:

Buena ubicación, tiene estacionamiento

Cons:

No me gustó parte de su personal, TV antigua y con señal de TV de mala resolución. Ruidoso, se escuchan muy fuerte los ruidos de otras habitaciones y pasillo.

2026-05-04 via Nuitee
R
Rosanna solo_traveller us
5
Dontstay there
Pros:

Big room

Cons:

Loud boisy no good restaurant bad buffet breakfast expensive close to nothing walkable

2026-05-04 via Nuitee
R
Rodrigo family_with_children cl
10
2026-05-03 via Nuitee
G
gilda solo_traveller cl
10
2026-05-03 via Nuitee
G
Gonzalo family_with_children cl
9
2026-05-03 via Nuitee
B
Bladimir solo_traveller cl
10
Pros:

La ubicación, limpieza personal agradable

Cons:

La mampara de la ducha, se mojo el piso al ducharme

2026-05-02 via Nuitee
M
Mardones family_with_children cl
10
2026-04-30 via Nuitee
M
Macarena family_with_children cl
9
2026-04-28 via Nuitee
H
Hernan couple pe
8
2026-04-27 via Nuitee