Novotel Santiago Las Condes

Hotels
•
Novotel
8.8 (3944 reviews)
Alonso de Córdova, 5199 , Santiago , CL
+56 2 2422 7900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3944 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
M
Maria Luiza • family_with_children • br
9
Desfrutei dias muito agradáveis em Santiago e o Novotel Las Condes teve sua contribuição nesses dias
Pros:

A equipe do hotel é ótima. As camas são muito confortáveis, roupas de cama e banho limpas, e são trcadas com frequência. A equipe se esforça para falar português. Todos muito simpáticos e atenciosos. O café da manhã é bom. A localização é excelente, perto do do shopping Parque Arauco, que é enorme, com inúmeras lojas e grande variedade de opções para comer. Alem do que está próximo a uma estação do metrô.

Cons:

Acho que a limpeza poderia ser melhorada, no banheiro havia fios de cabelo após a limpeza. Mas não observei nada que me impeça de voltar a me hospedar nesse hotel.

2026-09-12 • via Nuitee
T
Tiago • extended_group • br
10
Hotel fantástico. Excelente custo x benefício.
Pros:

Excelente apartamento com excelente cama! Estacionamento gratuito muito bom.

Cons:

No geral gostei muito do hotel!

2026-09-12 • via Nuitee
H
HOTEL HANAU'EEPE • solo_traveller • cl
9
Pros:

Céntrico todo buenísimo

2026-09-11 • via Nuitee
F
Fabio • family_with_children • br
9
2026-09-09 • via Nuitee
N
Nuno Henrique • solo_traveller • pt
10
2026-09-08 • via Nuitee
J
Julian • couple • cl
8
Buena y acogedora
Pros:

La comida, los colores, la calefacción, lo moderno

Cons:

No pude ver futbol de Chile

2026-09-08 • via Nuitee
L
Leopoldo • family_with_children • ar
6
No lo vale
Pros:

La ubicación es buena. El hotel necesita mantenimiento, los pasillos y el front desk parecen de un hotel muy flojo.

Cons:

Poco lugar en la cochera, ojo con eso que te quedas afuera si está muy lleno.

2026-09-08 • via Nuitee
A
Alex humberto • family_with_children • cl
10
Comodidad
Pros:

Habitación, limpieza, desayuno, ubicación

2026-09-07 • via Nuitee
J
Juan • family_with_children • br
10
2026-09-07 • via Nuitee
M
Mauricio • family_with_children • uy
9
Pros:

El desayuno fue lo que más me gustó

Cons:

La ducha

2026-09-06 • via Nuitee
C
Christophe • solo_traveller • cl
7
Pasillos muy ruidosos
Pros:

La atención, la ubicación, la rapidez del servicio

Cons:

Se escucha todo desde los pasillos.. desde las 6am se escucha los golpes de puertas y gente hablando en los pasillos..

2026-09-06 • via Nuitee
M
Mônica • family_with_children • br
10
Pros:

Excelente atendimento e ótima localização! Café da manhã maravilhoso. Quartos limpos e camas confortáveis. Recomendo!!!

2026-09-05 • via Nuitee
J
Jazmin • solo_traveller • pe
9
Pros:

Excelente cama!

Cons:

Mal servicio en el restaurante

2026-09-05 • via Nuitee
H
Henrique • solo_traveller • br
10
2026-09-04 • via Nuitee
S
SAULO • couple • br
9
Bom custo benefício
Pros:

Higiene

2026-09-04 • via Nuitee
M
Martin • couple • cl
10
2026-09-03 • via Nuitee
J
Johnny • solo_traveller • br
7
Foi boa
Pros:

Quarto impecável tanto de decoração,acabamento,

Cons:

O preço não condiz com oque oferece

2026-09-03 • via Nuitee
J
Jendry Rivero • solo_traveller • cl
8
Pros:

El personal super amable

Cons:

El aire sonaba mucho

2026-09-02 • via Nuitee
M
Marcelo • extended_group • br
1
Fui Enganado em realçao ao valor
Pros:

Eu fiz a reserva pelo booking por US132,00 chegando la cobraram US157,00 e passaram no cartão do Ernesto.
Preciso da confirmação que nao vao cobrar em duplicidade.

Cons:

Pagamento!!
eu achei que ja estivesse pago pelo booking

2026-09-01 • via Nuitee
E
Eloy • solo_traveller • pe
10
2026-09-01 • via Nuitee