Best Western Plus Hill Country Suites

Hotels
•
Best Western Plus
8.1 (605 reviews)
18555 US Hwy 281 North , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Inconsistent service

Categories

Cleanliness
7.44
Some reviews mentioned issues with cleanliness and maintenance.
Service
8.41
Mixed experiences; some staff were kind while others were less accommodating.
Location
8.75
Many reviews highlighted the good location as a major pro.
Room Quality
7.9
Rooms were generally comfortable, though some issues reported.
Amenities
7.43
Breakfast options were limited and amenities sometimes did not meet expectations.
Value for Money
8.39
Overall considered good value for the price.
Food and Beverage
8.44
Breakfast received positive feedback, but there were requests for more variety.
Overall Experience
8.01
General satisfaction, but several areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Convenient Location
Located just 20 minutes north of downtown San Antonio and 7.5 miles from the airport, Best Western Plus Hill Country Suites-San Antonio offers easy access to major attractions.

Spacious Suites with Amenities
Enjoy the comfort of separate living and sleeping areas in each suite, along with convenient amenities like 2 TVs, a microwave, fridge, and work desk.

Complimentary Services
Indulge in an evening reception with free beer, wine, and snacks, as well as a hot breakfast every morning. Take advantage of the outdoor pool, gym, and business center during your stay.

Ready to experience comfort and convenience in San Antonio? Book your stay at Best Western Plus Hill Country Suites-San Antonio now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 605 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.75
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.01
M
Martinez • solo_traveller • mx
7
Pros:

Desayuno

Cons:

Olor de la.habitacion tipo cigarro o humedad

2026-04-16 • via Nuitee
D
Davis • family_with_children • us
8
2026-04-16 • via Nuitee
J
Julie • couple • us
10
2026-04-13 • via Nuitee
W
William • solo_traveller • us
6
2026-04-11 • via Nuitee
S
Sonia • family_with_children • us
10
Pros:

The room was clean, spacious and bed was comfortable. Will stay here again.

Cons:

NA

2026-04-11 • via Nuitee
C
Collins • family_with_children • us
8
Pros:

The clean room and the comfortable bed

Cons:

When i rented the room it said a coffee pot was in the room bit it wasn't n the the water in the outside pool wasn't hot same breakfast doing the week

2026-04-08 • via Nuitee
K
Karen • couple • us
10
2026-04-03 • via Nuitee
I
Isabel • couple • us
9
It was a relaxing stay, jest what we needed.
Pros:

The breakfast was pretty good!! There was quite a variety to choose from. The location was pretty accessible. It was very clean and well kept.

Cons:

Offer late check out.

2026-03-29 • via Nuitee
J
Jessica • extended_group • us
10
Amazinh
Pros:

Nice

Cons:

Parking was too dark

2026-03-27 • via Nuitee
Z
Zackery • family_with_children • us
6
2026-03-22 • via Nuitee
G
Giovanna • family_with_children • us
1
I want a refund
Pros:

Location was nice.

Cons:

Staff was horrible! Rude to my children and toddler.

2026-03-19 • via Nuitee
I
Isuru • solo_traveller • us
10
2026-03-16 • via Nuitee
B
Brieana • couple • us
5
Pros:

Breakfast was great and staff was friendly.

Cons:

There was an odd odor in the hotel almost like a dog pee smell which wasn’t great and we didn’t even get the chance to check out before people were in our room cleaning it out while we still had our things inside.

2026-03-11 • via Nuitee
E
Elizabeth • couple • us
10
2026-03-10 • via Nuitee
V
Veronica • couple • us
10
For the price I paid it was worth the stay
Pros:

Location

Cons:

Beds weren’t too comfortable

2026-03-10 • via Nuitee
A
Aida • family_with_children • mx
6
Mal olor
Pros:

La ubicacion

Cons:

La habitación tenía un olor muy desagradable, el microondas no fuincionaba

2026-03-05 • via Nuitee
L
Liliana • couple • us
10
2026-03-05 • via Nuitee
L
Larry • family_with_children • us
8
2026-03-05 • via Nuitee
A
Anwar • family_with_children • mx
10
2026-03-03 • via Nuitee
K
Kennard • family_with_children • us
10
2026-03-01 • via Nuitee