SureStay By Best Western Phoenix Airport

Hotels
•
SureStay Hotel by Best Western
8.2 (3019 reviews)
3037 E Van Buren St , Phoenix , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location for airport access
Value for money
Cons:
Noisy area
Limited breakfast options
Inconsistent service quality

Categories

Cleanliness
8.19
Most reviews mentioned clean rooms, but there were maintenance issues like a leaking sink.
Service
8.66
Mixed reviews; some staff were very friendly while others were noted as rude.
Location
7.7
Some comments mentioned the location as sketchy and noisy.
Room Quality
8.15
Rooms were generally clean and comfortable, but some issues were noted.
Amenities
8.68
Amenities like shuttle service were appreciated, though breakfast offerings were minimal.
Value for Money
8.64
Good value noted in several reviews, especially considering proximity to the airport.
Food and Beverage
7.19
Breakfast was criticized for being limited, affecting overall satisfaction.
Overall Experience
8.36
Overall stay was considered satisfactory, especially for a layover.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Convenient Airport Shuttle Service
Stay stress-free with our complimentary 24-hour shuttle to Phoenix Sky Harbor International Airport, just 4 miles away.

Comfortable Rooms with Free Amenities
Relax in rooms equipped with free WiFi, a seating area with cable TV, and premium channels. Enjoy the convenience of an en suite bathroom with free toiletries and a hairdryer.

Business Amenities and Delicious Breakfast
Take advantage of our business center, meeting room, and start your day right with a complimentary continental breakfast.

Experience comfort and convenience at SureStay Hotel by Best Western Phoenix Airport. Book now for an unforgettable stay!

Important information:

Please note that extended parking for guests flying out of Phenix Sky Harbor International Airport is available for an additional charge.
Please contact property for more information.
Please note that breakfast is served from 6:00 until 09:00.
Please note that guests that reside within 40 miles cannot be accommodated at this property.
We do not accept pets! If you are traveling with a pet, please contact hotel immediately to cancel your reservation.
(Service Animals are allowed.)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3019 reviews
Cleanliness: 8.19
Service: 8.66
Location: 7.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
T
Taylor • solo_traveller • us
9
Basic good hotel for a quick stay
Pros:

Fast WiFi, clean and good bed and desk in room

Cons:

Shower head wobbly

2026-09-05 • via Nuitee
D
Deborah • solo_traveller • us
9
Pros:

It met our needs and was easy to come and go

Cons:

Not a fantastic area, but felt safe

2026-09-05 • via Nuitee
D
DGiu • solo_traveller • it
9
Buon Motel vicino all'aeroporto
Pros:

Posizione vicinissima all'aeroporto che dista solo 10 minuti da questo hotel.
Camera pulita e ampia.
Check in velocissimo e personale cordiale.
Colazione nella norma.
Rapporto qualità/prezzo imbattibile.

Cons:

Aria condizionata troppo rumorosa e vicinissima al letto

2026-09-03 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

N/a

Cons:

N/a

2026-09-03 • via Nuitee
A
agnes • solo_traveller • fr
8
2026-09-03 • via Nuitee
C
Christian • solo_traveller • fr
8
Pros:

Tout!

Cons:

Rien

2026-09-03 • via Nuitee
O
Omar • solo_traveller • us
10
Pros:

Los desayunos y el trato del personal

Cons:

Nada

2026-09-03 • via Nuitee
A
Alma • solo_traveller • de
9
2026-09-03 • via Nuitee
D
Díaz Infante Maldonado • solo_traveller • mx
10
Habitación amplia y confortable cerca del aeropuerto
Pros:

La habitación era amplia y muy limpia. El desayuno continental también estuvo bien; hubo transporte gratuito al aeropuerto. Estuve muy a gusto en general. El personal siempre es amable. Lo recomiendo para alojarse cerca del aeropuerto. Pero también hay transporte público cercano para ir al centro de la ciudad.

Cons:

Cuando llegué al aeropuerto, fue difícil entender las indicaciones para localizar el transporte al hotel (Shuttle) y, como ya era tarde, terminé tomando un taxi. Tal vez habría que buscar la manera de facilitar la localización del punto de subida. Un esquema o mapa, tal vez sería buena opción

2026-09-03 • via Nuitee
A
Alice • solo_traveller • ke
8
I enjoyed my stay here and the cleanest place I have been to on my holiday and value for money.
Pros:

The place is super clean and big rooms
Staff are very good and helpful

Cons:

If you sleep on group floor you can hear the waking when there’s someone right ontop on 1st floor and all movement
They should also put a bottle or 2 of water in the room

2026-09-03 • via Nuitee
A
Andrew • extended_group • tw
7
2026-09-03 • via Nuitee
S
Sandra • solo_traveller • gb
8
Pros:

Easy check in. Spacious room & bathroom. Nice bathroom products. Shuttle service worked well.

2026-09-02 • via Nuitee
J
Julia Few • solo_traveller • us
5
2026-09-02 • via Nuitee
D
Doryan • couple • fr
8
Très correct.
Pros:

Très bien. La piscine est chaude haha. Tout est correct

2026-09-02 • via Nuitee
C
Cassandra • couple • mx
10
2026-09-02 • via Nuitee
L
Laura • couple • us
10
Pros:

Great place to stay.

2026-09-02 • via Nuitee
H
Hoi • solo_traveller • vn
9
2026-09-01 • via Nuitee
A
Azhar • couple • gb
10
2026-09-01 • via Nuitee
Y
Ywaine • solo_traveller • us
8
2026-09-01 • via Nuitee
Z
Zurita • couple • us
8
Convenient budget stay with helpful staff.
Pros:

We had a layover and needed a hotel for the night only. Staff was great. We used the shuttle service to get there from the airport and they coordinated our ride back to the airport. Very quiet location and clean room.

2026-08-31 • via Nuitee