Sheraton Vancouver Airport Hotel

Hotels
Sheraton
8.2 (304 reviews)
7551 Westminster Highway , Richmond , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean, modern atmosphere
Friendly and helpful staff
Convenient location
Cons:
Rude reception staff
Room not ready on time
Outdated amenities

Categories

Cleanliness
8.13
Reviews mention cleanliness as a positive aspect, with the rooms being clean and well cared for.
Service
9.1
The staff received high praise for friendliness and helpfulness, notably enhancing the overall experience.
Location
8.64
The location is convenient for the airport and nearby dining, although it's noted that it's not ideal for longer stays.
Room Quality
7.59
Some issues were mentioned regarding room readiness and amenities like the hairdryer, impacting overall room quality.
Amenities
8.12
While well maintained, some facilities are viewed as outdated, impacting their overall appeal.
Value for Money
7.58
Certain reviews indicated dissatisfaction with the perceived value, given the price point and issues encountered.
Food and Beverage
8.13
Food service and quality received praise, especially the dining experience, which was highlighted positively.
Overall Experience
8.3
Despite the mixed sentiments, the overall experience balanced out to meet expectations for a hotel of this caliber.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:30

Property Description

Convenient Location
Located just a 10-minute drive from Vancouver International Airport, the Sheraton Vancouver Airport Hotel offers free 24-hour shuttle services for a hassle-free arrival and departure experience.

Luxurious Amenities
Guests can enjoy the outdoor pool and sundeck, dine at Harold’s Kitchen & Bar, or order 24-hour room service. The hotel also features a gym, tour desk, and currency exchange center for added convenience.

Nearby Attractions
Explore the vibrant Richmond Center with over 240 stores, visit Minoru Park, or check out the Richmond Olympic Oval, all just minutes away from the hotel.

Book now for a relaxing stay at the Sheraton Vancouver Airport Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 304 reviews
Cleanliness: 8.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.3
L
Liz couple gb
9
Lovely hotel in an ideal location from the airport
Pros:

The breakfast was very good and the staff were really friendly and helpful . We also ate in the restaurant which was lovely as we were able to sit outside . The restaurant menu was also good with lots of choices .The bedroom was a really good size and bed was super comfortable.

Cons:

The shuttle from the airport was running on a reduced schedule so we did need a taxi from the airport after dropping of our hire car but a short journey none the less

2026-07-03 via Nuitee
T
Theresa extended_group us
7
It was welcoming with lots of setting for visitors and guest.
Pros:

I do not recall it being offered as I departed at 6:30 am. Staff service over all was great. The restauarnt was welcoming. Starbucks was closed.

Cons:

There were parts of the facility that seemed questionable. Some area's of the floor were not cleaned. Trash that someone had left was in the elevator.

2026-06-26 via Nuitee
J
Jui Chung family_with_children tw
10
Pros:

We are appreciate the front desk let us check in early, especially had long flight, everyone exhausted

Cons:

N/A

2026-06-24 via Nuitee
C
Charlotte couple us
10
2026-06-21 via Nuitee
T
Teresa couple us
8
Pros:

Location

Cons:

None

2026-06-21 via Nuitee
C
clayton family_with_children ca
10
2026-05-23 via Nuitee
G
gonealot Couples Phoenix, Arizona
10
We will return in June!
Pros:

One would think that the biggest plus for this hotel was it’s proximity to the airport, and that is a plus because you can get a free shuttle to the hotel from the airport, but the staff is what made our stay special.
The hotel is a little dated, but very clean and quiet. The bed was very comfortable and we were able to get a good night sleep.
The restaurant, Harold’s was outstanding! We ordered two appetizers thinking we could always get something later if still hungry. The appetizers were enormous and we could not even finish them and were delicious.
The buffet breakfast was also good.
Would we return again? Absolutely and will be back in June.

2026-05-14 via Tripadvisor
A
Anthony solo_traveller ph
10
2026-05-08 via Nuitee
J
joanne solo_traveller ca
10
2026-04-22 via Nuitee
T
Torrey solo_traveller us
8
2026-04-20 via Nuitee
A
Ada solo_traveller hk
10
Comfortable hotel rooms
Pros:

Convenient coming from Vancouver airport

2026-03-03 via Nuitee
R
Roderick couple gb
8
Breakfast alcarte took over 30mins to come out from kitchen, just not good enough. In the end it was just a colder versi
Pros:

Access to airport

Cons:

Breakfast really not so good

2026-02-25 via Nuitee
J
juliemV1066BJ Family Toronto, Ontario
8
The staff is thoughtful and kind
Pros:

We last stayed at the Sheraton Airport Hotel in January 2020. In our most recent visit in February 2026, it felt like coming back home. The hotel is calm, comfortable and clean. It hosts a lot of people and there is a lot of guest turnover each night. We were already familiar with the hotel and its layout and amenities.
Our rate included Breakfast each morning. Buffet was available but we chose to eat off the menu. The breakfast dishes were well prepared. The coffee and orange juice were delicious and always welcome.
We had access to the Concierge lounge as well. The lounge was quiet and snacks plentiful. Since the hotel was undergoing a remodel during out stay, not all services in the Concierge lounge were available. To compensate, the hotel gave us supplemental vouchers for a daily appetizer and alcoholic drink in the main bar/restaurant area of the hotel - very thoughtful and generous of them.
I'd like to thank Jimmy, Nalini and the entire staff at the Sheraton for your thoughtfulness, kindness and great service.

2026-02-22 via Tripadvisor
T
TKC_YVR Solo travel Vancouver, British Columbia
8
Central location, close to major shopping mall and food and beverage outlets.
Pros:

Free 24/7 airport shuttle a big plus. The driver was super friendly and a joy to talk to. Typical Sheraton bed (very comfy), room.eas.clran. I got assigned a renovated room in the west tower, where the club lounge is located.

2026-02-19 via Tripadvisor
J
Jeanne family_with_children ca
9
2026-02-11 via Nuitee
D
Dana couple ca
10
Comfy rooms, peaceful close to amenities
Pros:

Location isn't far from anything. food around. mall within walking distance. rooms were clean and comfortable. plenty of parking, ease of finding elevator and room. Option of opting out of room service. room attendants were friendly and polite.

Cons:

that you could hear your neighbors conversation. No fan in the bathrooms. air circulation wasn't that great i woke up with a cold.

2026-01-21 via Nuitee
D
DJ solo_traveller ca
7
2026-01-19 via Nuitee
P
Polly family_with_children gb
10
Wonderful way to spend the last night of our holiday
Pros:

Excellent.

2026-01-19 via Nuitee
Z
zee family_with_children ca
9
Pros:

It was a really nice airport hotel.

2026-01-17 via Nuitee
J
jiewen couple us
10
2026-01-03 via Nuitee