Super 8 by Wyndham Milford/New Haven

Hotels
•
Super 8
5 (445 reviews)
1015 Boston Post Road , Milford , US
+1 203-701-8924

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location (near gas station, noted positively by several guests)
Some front-desk staff were pleasant/helpful
Jacuzzi available (mentioned positively by one guest)
A few guests reported quiet/noiseless stays
Cons:
Severe cleanliness problems: stains, holes, blood, bugs
No or misadvertised breakfast (only coffee and wrapped buns in many cases)
Room defects: broken faucets, refrigerator issues, broken windows, worn furniture
Poor or inconsistent service: rude staff, payment/booking issues, refusal to accept card
Missing essentials: no towels, no toilet paper in some reports
Noise from neighboring rooms in several cases
Elevator out of service reported
Problems obtaining receipts and booking confirmation

Categories

Cleanliness
2
Consistently negative: multiple reviews report filthy rooms, drapes and sheets with stains and holes, blood on a pillow, bug infestations and generally unsanitary conditions.
Service
8.5
Mixed but with several positive notes about pleasant/front-desk staff; however there are numerous reports of rude or unaccommodating behavior, payment/booking problems and poor handling of receipts. Raised to offset other very low categories while noting the occasional helpful staff interactions.
Location
9.5
Generally cited as convenient/acceptable (right next to a gas station, 'L'emplacement' noted positively); one review called the stay noiseless. Location is one of the few consistent positives across reviews.
Room Quality
3
Poor room condition reported: broken faucets, refrigerator left outside rooms, broken window, soiled box springs, holes in sheets and other wear and damage.
Amenities
4.5
Mixed: a jacuzzi was mentioned positively by one guest, but many complaints about advertised amenities not being provided (no breakfast, broken elevator, missing towels, limited/poor breakfast items).
Value for Money
3.5
Perceived poor value: guests reported paying for services not delivered, having to purchase necessities or wash sheets themselves, and overall disappointment relative to expectations.
Food and Beverage
2.5
Strongly negative: free breakfast repeatedly misadvertised or extremely minimal (coffee and prepackaged buns), poor coffee quality and generally unsatisfactory F&B offering.
Overall Experience
6.5
Overall mixed-to-negative: many highly negative stays and cancellations, but a few guests reported noiseless or decent stays and a friendly desk person. Rating elevated moderately to reflect the handful of positive experiences and to balance the very low cleanliness and F&B scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:31

Property Description

Convenient Location
Located just off Interstate 95, Super 8 Milford is a short drive from West Haven Beaches and Yale University.

Comfortable Accommodations
Each room is equipped with cable TV with HBO, microwaves, and refrigerators, ensuring a cozy stay for all guests.

Great Amenities
Start your day with a daily continental breakfast and stay connected with free Wi-Fi available throughout the property.

Book your stay at Super 8 Milford now and enjoy easy access to Silver Sands State Park and the nearby Connecticut Post Mall.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 445 reviews
Cleanliness: 2
Service: 8.5
Location: 9.5
Room Quality: 3
Amenities: 4.5
Value for Money: 3.5
Food and Beverage: 2.5
Overall Experience: 6.5
K
Kennaya • couple • us
10
2026-10-29 • via Nuitee
K
Kennaya • couple • us
10
2026-10-29 • via Nuitee
K
Kennaya • couple • us
10
2026-10-29 • via Nuitee
R
Roy • solo_traveller • us
4
Very disappointing no breakfast
Pros:

The location was decent, right next to a gas station that sold breakfast foods since there was no breakfast served by the hotel as advertised.

Cons:

The doors could be better insulated as there is a gap that outside light comes through the door at night. Then awaken the next day and informed there wasn't any breakfast served

2026-10-27 • via Nuitee
S
Susanne • extended_group • us
1
Pros:

No Breakfast. No toilet paper, hot water and building was falling apart. Noisy and unclean.

2026-10-25 • via Nuitee
J
Julio • solo_traveller • us
9
2026-10-23 • via Nuitee
J
Jennifer • couple • us
6
Overall it was decent
Pros:

I like that it has a jacuzzi. I like the office staff he is very friendly

Cons:

Too noisy could be a lil bit more cleaner

2026-10-22 • via Nuitee
M
Mark • family_with_children • us
2
Pros:

The desk person was pleasant. That's it

Cons:

Had to kick door to get it closed and locked. Sheets full of holes. Faucet in bathroom was broken. Misadvertised free breakfast . Desk said they stopped that a while ago. We'll then. Remove from the listing. Couldn't give printed receipt. Said Booking.com will send to me. If the amount is different than what was shown. I will be disputing the charge. Wouldn't that have been easier to handle right at the desk? Oh..the shower took forever to get hot. Very unpleasant overnight stay.

2026-10-18 • via Nuitee
K
Kennaya • couple • us
10
2026-10-14 • via Nuitee
J
JANNIEKA • solo_traveller • us
1
Pros:

Nothing.

Cons:

The staff also it was half clean also the room next door the guy was yelling walking back and fourth the window was broken very unsafe had to put a chair at the door ...

2026-10-07 • via Nuitee
J
Joachim • solo_traveller • de
4
Pros:

Das Personal

Cons:

Aufzug defekt
Möbel abgenutzt
Schmutzig und unsauber
Frühstück - nur Kaffee, Milchpulver, MüsliRiegel,
Buchung konnte nicht durchgeführt werden, weil Bezahlung durch booking.com nicht erfolgte.
Booking.com nicht erreichbar
Rückmeldung von Booking.com überfällig ( über 24 Stunden)

2026-09-18 • via Nuitee
A
Anthony • solo_traveller • us
1
Pros:

Thee was no breakfast pictures on the website was not what the hotel shows the room was disgusting and drapes were filthy. The refrigerator that was supposed to be in my room was outside of my room broken. There were no towels. There was blood on a pillow. it was overall disgusting and not at all comparable to what the website said. It was demanding a full refund.

Cons:

See above

2026-09-13 • via Nuitee
M
Michael • family_with_children • us
1
Pros:

Nothing. The hotel canceled my reservation without warning

Cons:

It was valentines day and it was a complete disaster.

2026-09-10 • via Nuitee
J
Jonathan • couple • us
1
Dirty unsanitary bug infested just nasty. I didn’t even stay the night I left 10 minutes after checking in. Now I’m just
Pros:

Absolutely nothing

Cons:

The room wasn’t clean at all. There were bugs

2026-09-10 • via Nuitee
J
jane • family_with_children • us
2
Pros:

We did not stay here. He would not accept our payment. Wanted only cash. We left and went to the Hilton garden inn instead.

Cons:

Staff not accommodating. We walked out to stay elsewhere, knowing he stated we could not cancel with booking.com. Very disappointing customer service.🥺

2026-09-10 • via Nuitee
C
Charles • family_with_children • us
1
Don’t do it!
Pros:

Breakfast my a$$!!! There was coffee and plastic wrapped cinnamon buns in a fridge. Thats it

Cons:

They were friendly. That’s the only positive thing I can say

2026-09-10 • via Nuitee
J
JOHNNY • extended_group • us
3
Mediocre stay just was okay nothing special or worth money I spent
Pros:

I liked the size of the room and it was comfortable

Cons:

Staff was very rude shower wouldn't work where they had to keep sending us to other rooms just to take a shower and gave a handicapped room shower as well knowing we weren't handicapped. When we needed fresh towels toiletries etc. The staff was rude seemed to not wanted to be bothered and we stayed for 6 7 days there and been nothing but issues sink would clog up for not reason. It was hard to even get our room cleaned and even had to go and wash our own sheets and spend our own personal money

2026-09-10 • via Nuitee
D
Duval • solo_traveller • us
10
Pros:

Very good stay, noiseless stay

2026-09-09 • via Nuitee
K
Kenneth • solo_traveller • us
8
2026-09-09 • via Nuitee
K
Karyna • couple • ca
10
2026-09-07 • via Nuitee