The Willcox

Hotels
9.4 (163 reviews)
100 Colleton Avenue Southwest , Aiken , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Unique and charming inn
Friendly and attentive staff
Cons:
Some cleanliness issues

Categories

Cleanliness
8.86
The bathroom and bedroom weren't cleaned well.
Service
9.83
Service was amazing and attentive; staff were friendly and respectful.
Location
9.87
The inn is well-located for walking into town.
Room Quality
9.32
Rooms are spacious and comfortable, with great amenities.
Amenities
9.35
Offers a quaint lobby bar and great spa services.
Value for Money
8.81
Dinner and drinks were well done but somewhat pricey.
Food and Beverage
9.36
Dinner was delightful with excellent ambience and service.
Overall Experience
9.83
Overall great experience; many reviewers expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:26

Property Description

Luxurious Accommodations and Amenities

Experience top-notch service and comfort at The Willcox in Aiken. Indulge in spacious rooms with modern amenities like flat-screen TVs, air conditioning, and private balconies.

Dining Experience

Savor delicious American cuisine at the on-site restaurant, with vegetarian and vegan options available upon request. Enjoy a culinary journey that will tantalize your taste buds.

Outdoor Activities and Leisure

Unwind and recharge by taking a dip in the outdoor swimming pool, staying active in the fitness center, or exploring the picturesque surroundings on the complimentary bikes. Book now for an unforgettable stay at The Willcox.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

9.4
Based on 163 reviews
Cleanliness: 8.86
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.83
J
James solo_traveller us
10
Excellent hotel with good communication and great restaurant food.
Pros:

The value of the room and property are worth the rates

Cons:

Gym is too small.

2026-07-12 via Nuitee
P
P1975OJmonicas Family South Carolina
10
5-star service that will make you feel calm and confident for your day ahead
Pros:

This place is absolutely magical! We keep coming back time and time again to celebrate our special occasions—birthdays, wedding anniversaries, and more.

The staff are among the friendliest you'll find anywhere. They greet you with a genuine smile the moment they see you and go above and beyond to ensure you feel at home and cared for.

At check-in, you're welcomed with a glass of champagne, and children receive a fox stuffed animal on their first stay.

In the room, it's the thoughtful details that warm both your heart and your belly and prepare you for a restful night's sleep after a long day of horseback riding, working, exploring town, or simply relaxing. Turndown service includes lemon water and chocolate chip cookies. In the bath, you'll find sugar scrub and The Willcox branded soap accompanied by a sprig of lavender, inviting you to pause, breathe, and let your nervous system relax, and the bed is so comfortable, you just may have the best sleep that you've had in years (as I have!). Shout out to Marsha, Shamon, and the rest of their incredible team who keeps it clean and safe (plus maintenance staff).

By the pool, they'll bring not only water and your favorite beverage, but also a water bowl for your pup (on a leash). Shout to to Lila and Jason.

At the spa, Kendra, Megan, and Heather meticulously support your mind and body with their massage, mani and pedis making you feel refreshed, calm, and confident.

We are so grateful for all they do and for who they are. We'll keep coming back for many years to come!

2026-07-06 via Tripadvisor
P
palmetto1 Friends getaway
10
Almost perfect, except for one little thing…
Pros:

Hotel is gorgeous and staff is wonderful. The only issue we had during our stay was the housekeeping staff left cleaner and a spare sheet in our room. We noticed this after returning from dinner, which I found odd. Otherwise, everything was excellent. We especially enjoyed the pool.

2026-06-16 via Tripadvisor
S
semgal71 Couples
10
World Class Subdued Elegance
Pros:

The moment you arrive, you will realize this is not a cookie-cutter mainstream deluxe hotel. The Willcox is a step into the lost art of gracious hospitality and refined yet relaxing atmosphere. There is an abundance of free parking and after 3:00PM complimentary valet service is available (Gabe and his partner are an excellent and engaging team).

The entrance is not your traditional sterile lobby - instead, you enter into a clubby wood paneled lounge (traditional comfy chairs and sofas) with a grand piano and two fireplaces. (The ladies’ room even features a fireplace and rolled hand-towels). The check-in area is tucked away in the back and paperwork is completed efficiently with glasses of champagne to complete the process. There are no key-cards nor other electronic challenges anywhere. Old-world room keys are the norm. And the staff does not recognize the word “no” to any request!

Our room and amenities left nothing to be desired. The decor exudes quality and comfort. Evening turndown service was discreet and much appreciated.

We enjoyed lunch, evening cocktails and appetizers (Daniel procured a table we had our eyes on) and breakfast - and we never once had a desire to leave The Willcox premises.

If you favor a modern and hip deluxe hotel, you’re in the wrong place. At The Willcox, you will never see chrome, stainless steel, white walls or loud “background” music. You WILL find gracious employees and a slowed-down pace. Take a deep breath and relax on the front porch rocking chairs with an after dinner cocktail. You’re at The Willcox.

We drove up from Charleston and just booked a return trip for early September.

2026-06-06 via Tripadvisor
B
brink9 Couples
10
Outstanding hotel.
Pros:

This is an outstanding hotel. We stayed in the Roosevelt suite. Bathroom well appointed. The handmade local soap was a lovely touch.
Bedroom was large and comfortable. The bed could use new pillows, but the sheets were great. The living room was a perfect place for us to get work done, and we loved having a glass of wine at sunset on the balcony.
The valets were very accommodating. The guest service people were helpful in finding a gift for a friend for us.

2026-05-15 via Tripadvisor
D
Droopydrawrs52 Couples Peterborough, Cambridgeshire, England
10
Excellent food
Pros:

Dinner here on Thursday night was excellent

We each ate a different dish from sisters and main courses

Food and service first class

Expresso Martini wow !

Music was good but the singer should stick to playing rather than singing !

2026-05-04 via Tripadvisor
B
Beatrice solo_traveller us
10
2026-03-19 via Nuitee
V
Victoria solo_traveller us
10
Perfect getaway!
Pros:

Loved our stay!!

Cons:

Nothing

2026-01-29 via Nuitee
K
Kenny couple us
10
2026-01-20 via Nuitee
M
Michael couple us
10
2026-01-19 via Nuitee
M
Michael couple us
10
We would love to move in permanently. We could tell that everyone who worked there loved being there. Southern hospitali
Pros:

This inn is so unique. Very elegant but comfortable

Cons:

We loved everything

2025-11-30 via Nuitee
M
Mark couple us
9
We had a very nice couple of days stay.
Pros:

The meal wait staff were very nice. We thought the location was very good for walking into town. It is a charming old inn. The pool area was nice though we didn't swim as it was too cool (late October).

Cons:

The was a little noise in the room from the bar area downstairs.

2025-11-19 via Nuitee
C
Christine couple gb
10
2025-11-07 via Nuitee
T
Thomas couple us
9
Pros:

Overall great experience from check in to check out.

Cons:

Great location. Walking distance to shops and galleries.

2025-10-25 via Nuitee
M
MBNick Couples Lancaster, South Carolina
10
Would stay again
Pros:

Stayed here for our Anniversary on a Wed. night. Rooms was spacious and spotless. Bed very comfortable. Turn down service included chilled citrus water.
Happy hour busy with reasonable prices. Had dinner. Runs about $100.+ pp with a glass of wine, incl. tax and tip and is well done. Next AM is a sit down complimentary breakfast.
Highly recommend.

2025-09-03 via Tripadvisor
A
Anastasija family
10
Pros:

Wonderful stay all around.

2025-08-31 via Nuitee
J
Jack
10
Pros:

The Wilcox will certainly be our “go to” hotel when we visit Aiken, the staff is amazing and attentive … the hotel is beautiful and located perfectly in historic Aiken. 5 Stars!

2025-08-26 via Nuitee
K
Kerri couple us
10
Excellent service and property…we will be back!
Pros:

The room was amazing and the bath butler add on was worth every penny!

2025-08-19 via Nuitee
C
Constance partner
10
Pros:

One of the best stays we've had in a while. The property is very unique, having a historic vibe. The lobby entrance had plenty of seating space, a piano and a quaint lobby bar. It is very quiet in the mornings, but livens up at night due to the bar and spacious places to meet with friends. The well appointed rooms are very comfortable. The Spa Service was excellent as well all service received at check-in, at the bar, and for all meals, which were amazing. And turn down service was a treat, especially with the yummy cookies and fresh water provided. We will definitely be back.

2025-08-19 via Nuitee
M
mrsmac3897 Couples Garden City, Long Island, New York
10
Just Wonderful
Pros:

What a wonderful historical place to have dinner. My husband & I, along with our pup Hachi were fortunate to have dinner & drinks last night in the delightful lobby area. Dinner was delish, the ambience awesome & our server (Jaylen) was simply wonderful. He was polité, knowledgeable & just a pleasure. He kept checking on us, & his suggestions were on point. We are looking forward to return soon.

2025-08-18 via Tripadvisor