Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Hotels
Doubletree by Hilton
9.8 (400 reviews)
201 East MacArthur Boulevard , Santa Ana , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Clean and spacious rooms
Cons:
Food portion sizes could improve

Categories

Cleanliness
9.68
Rooms were noted as clean and spacious by several guests.
Service
10
Multiple reviews cited exceptional service from staff, particularly Tanisha and Wael.
Location
9.68
Guests appreciated the central location and convenience.
Room Quality
9.68
Guests found the rooms to be clean, spacious, and family-friendly.
Amenities
9.68
Hotel offers great amenities, including a hot tub and pet-friendly options.
Value for Money
10
Guests felt they received great value given the service and quality.
Food and Beverage
9.68
Food quality was mentioned positively, although some suggested improvements in portions.
Overall Experience
10
Guests reported a high level of satisfaction with their stays, emphasizing memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Convenient Location and Nearby Attractions
Located just minutes from beaches, theme parks, and major attractions like Disneyland and Knott's Berry Farm, Doubletree Hotel Santa Ana/Orange County Airport offers easy access to the area's top destinations.

Relaxing Amenities
Guests can enjoy a free shuttle to the airport and nearby attractions, a 24-hour business center, outdoor pool, and a modern fitness center. After a day of exploring, unwind at the Bordeaux Restaurant for delicious American and French cuisine or visit the Wine Bar for a selection of fine wines.

Elegant Accommodations
Experience comfort and convenience at Santa Ana Doubletree Hotel, where thoughtful amenities and a prime location come together to provide a memorable stay. Book now to indulge in a perfect blend of relaxation and adventure.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that construction work is going on in the lobby and public areas until 12 November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 400 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
H
happyhealthyl2026 Family
10
Tanisha was a true leader and blessing.
Pros:

My wife and I had to have an extended stay at the Hilton Hotel Zessa for a couple of months due to a family situation. Tanisha was a true blessing and made our stay a pleasurable experience. We are very grateful for Tanisha extra care and expertise in stepping up to make our stay a positive experience. Tanisha is a great asset to the Hilton team. Thank you Tanisha.

Noel and Diana

2026-05-15 via Tripadvisor
A
AlohaLife1983 Family Haiku, Maui, Hawaii
10
We had to come out to take care of my mother passing. This was a very difficult time for us and we were very grateful .
Pros:

Tanisha was very professional and kind. We have much gratitude for the kindness and accommodating that Tanisha has done for us. Tanisha was always willing to listen and resolve any concerns that we had or help that we needed. She is a team leader and an amazing asset for the Hilton corporate family. Thank you for your professionalism and kindness.

Noel Krijger
Diamond Hilton Honors member

2026-05-14 via Tripadvisor
4
471jamikas Business
8
Pleasure
Pros:

This hotel has the most amazing service Tanisha was absolutely great and friendly. She was all smiles while being busy with the guest. The restaurant was great as she recommended it to us. We will be back soon.

2026-05-14 via Tripadvisor
C
christophernB7777HX Business
10
Very nice customer service
Pros:

Very nice staff. Very good customer service by tanisha

2026-05-14 via Tripadvisor
R
Ricardo Aparecido dos solo_traveller br
9
2026-05-14 via Nuitee
O
O1631AVdonr Business
10
Great hotel to stay
Pros:

The experience overall was excellent. Hotel receptionists Erick and Alessandra were great and very helpful.

2026-05-12 via Tripadvisor
L
L6471EMhansr Business
8
Pleasant experience
Pros:

Location is good, it was near our conference venue. Rooms were nice and clean. Hotel staff is friendly and accomodating, especially Erick at the front desk.

2026-05-12 via Tripadvisor
J
Jessica couple us
10
2026-05-10 via Nuitee
O
O1075UIshawnm Solo travel
10
It’s the little things aren’t so little
Pros:

Erick greeted me with a smile and made me feel welcome. He took my special request in stride, introduced me to the operations manager and got me set up as a Hilton honors member. All on the space of a few minutes. Period I will definitely stay here on my next trip.

2026-05-08 via Tripadvisor
W
W3767MKjenniferl Business
10
Great conference hotel
Pros:

Lovely conference location. VERY friendly & helpful staff. Entire experience from check-in through housekeeping & the coffee kioski staff were wonderfully helpful.
Easy access to freeways & off site restaurants too.

2026-05-07 via Tripadvisor
S
samT3271XQ Business
10
Great Hotel in Costa Mesa, Ca.
Pros:

I just checked in to the ZEESA!
It’s our first time here!
The hotel looks brand new, super clean with beautiful modern decor!
Very appealing, Mr. Erick took care of us, so pleasant and polite and efficient and also fast, gave us the famous Doubletree cookies and made us very happy to be here!
I’m 100+ nights on the road for business and I must say the “water pressure / shower head”is out of this world!
The room is very clean and nice and we are extremely happy we chose Hotel ZEESA!

2026-05-06 via Tripadvisor
O
Odyssey763073 Business
10
Great service and prime location job well done Erick
Pros:

Wonderful location near the airport and Irvine sites. Erick at check was super fast and did get job check in. He was very helpful in guiding us for hotel amenities and things around.

2026-05-04 via Tripadvisor
R
R5216AVjeanb Solo travel
10
Check in with Eric
Pros:

My check-in experience with Erik was one of the best check-ins. There was a young men’s baseball team chekxing before me. Erik listened to my concerns about being a light sleeper and not wanting to hear a group running around and stomping above me. He placed me in a quiet room on the top floor. Plus Gabe me some coupons and the amazing double tree cookie. Room was well appointed. Please thank Erik.

2026-04-30 via Tripadvisor
P
patriciay569 Family
10
Attending an award ceremony at hotel Zessa for our son
Pros:

Today we visited hotel Zessa, although there is construction nearby, but our parking experience was amazing. We would like to thank our shuttle driver- Daione! He was so delightful, to all the guests and because of his warm and excellent work ethics, we had the energy to continue on at the hotel. Thank you again!! Gonzales Family.

2026-04-30 via Tripadvisor
S
savannahg694 Business
10
Definitely recommend 100%
Pros:

The room was clean, comfortable, and the staff were phenomenal. Constantly on the road for work & this is by far one of my favorites!

2026-04-29 via Tripadvisor
S
santiagoz523 Business
10
.
Pros:

Really good experience. Alessandra was really friendly and helpful

2026-04-27 via Tripadvisor
C
cindimarieh Business
10
Guest
Pros:

Very beautiful hotel. Service when I encountered it was very pleasant. It was quite the place as I imagined. I definitely recommend 100% and very close to airport.

2026-04-26 via Tripadvisor
L
L7338RTaarong Friends getaway
10
Amazing brunch event
Pros:

This was our second year holding our annual brunch event at Hotel Zessa and once again they exceeded our expectations. Great friendly staff and a beautiful ballroom. They go above and beyond to make sure we had everything we needed. Highly recommend.

2026-04-26 via Tripadvisor
H
hanhn954 Family Arroyo Grande, San Luis Obispo County, California
10
Great service!
Pros:

It’s been a while since we last came to this hotel. I have to say the hotel it was very nice and updated since we were last here. But, the best thing was the front desk service from Andric. He’s super nice, very helpful and very accommodating. I’m a Diamond for Life and I love coming to Hilton Hotels and really appreciate great service. Thanks Andric for making our stay very nice.

2026-04-26 via Tripadvisor
F
F498XDamyj Solo travel
10
Excellent staff
Pros:

I came out because my grandma was in the hospital after a fall and ended up staying several weeks longer than I originally planned as her health began to decline. I had to extend my stay many times and Tanisha and Lorena made an incredibly difficult time for me easier with their kindness, flexibility and overall helpfulness in every way. Hotel Zessa became a quiet source of comfort for me and I will always stay here in the future and recommend it to everyone I know. Thank you so much to the entire staff!

2026-04-25 via Tripadvisor