Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Hotels
Doubletree by Hilton
9.8 (347 reviews)
201 East MacArthur Boulevard , Santa Ana , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and spacious rooms
Cons:
Food portion sizes could improve

Categories

Cleanliness
9.68
Rooms were noted as clean and spacious by several guests.
Service
10
Multiple reviews cited exceptional service from staff, particularly Tanisha and Wael.
Location
9.68
Guests appreciated the central location and convenience.
Room Quality
9.68
Guests found the rooms to be clean, spacious, and family-friendly.
Amenities
9.68
Hotel offers great amenities, including a hot tub and pet-friendly options.
Value for Money
10
Guests felt they received great value given the service and quality.
Food and Beverage
9.68
Food quality was mentioned positively, although some suggested improvements in portions.
Overall Experience
10
Guests reported a high level of satisfaction with their stays, emphasizing memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Convenient Location and Nearby Attractions
Located just minutes from beaches, theme parks, and major attractions like Disneyland and Knott's Berry Farm, Doubletree Hotel Santa Ana/Orange County Airport offers easy access to the area's top destinations.

Relaxing Amenities
Guests can enjoy a free shuttle to the airport and nearby attractions, a 24-hour business center, outdoor pool, and a modern fitness center. After a day of exploring, unwind at the Bordeaux Restaurant for delicious American and French cuisine or visit the Wine Bar for a selection of fine wines.

Elegant Accommodations
Experience comfort and convenience at Santa Ana Doubletree Hotel, where thoughtful amenities and a prime location come together to provide a memorable stay. Book now to indulge in a perfect blend of relaxation and adventure.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that construction work is going on in the lobby and public areas until 12 November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 347 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
T
Tito couple us
10
2026-03-22 via Nuitee
F
Fady couple us
8
2026-03-16 via Nuitee
M
meggO6563BC Business
10
Great Experience!
Pros:

Hotel Zessa hosted our annual Gala (for the 2nd year), and it was perfect. Caroline was such a breeze to work with. I appreciated her clear communication and attention to detail. Events can be overwhelming, but having Caroline and Hotel Zessa was a blessing!

2026-03-10 via Tripadvisor
P
PhillipR636 Business
10
Pleasantly surprised!
Pros:

Was pleasantly surprised by this hotel.
After a long day I arrived here to find a warm greeting from Douglas. Upon check-in, there was a problem with my reservation. Douglas jumped into action, got it resolved and had me on my way.
Hotel has a nice location, walkable to food locations, and nice interiors.
I travel often, my two requirements: clean room and strong water pressure. Checked both of these off. I was apprehensive about being close to the airport, but couldn't hear a thing. Also the bedding was super comfortable, I knocked out immediately.
Interestingly, there was not an iron and ironing board, but rather a steamer which I found out I prefer going forward.
Will certainly book again.

2026-03-10 via Tripadvisor
M
MariaDill Solo travel
10
Anita is AMAZING!! ❤️
Pros:

Anita was amazing! She made one of the most delicious Old Fashioneds I have ever had. Beyond that, her conversation and hospitality were just as impressive. She is an absolute sweetheart and truly made the experience special. Anita deserves a promotion or raise for the level of service she provides. I will definitely be back just because of her!

2026-03-08 via Tripadvisor
S
scottwS6280OR Family
10
Awesome late night check in from Douglas
Pros:

We had a trip from hell until Douglas checked us and others in at 3 am. Great guy who carries Hot cookies in his pocket! Thank you.

2026-02-25 via Tripadvisor
I
I9908FIsusanh Couples
10
Best service and greeting ever
Pros:

After a nightmare travel day with Alaska mechanical issues and cancellations we were Transferred from LAX to Santa and given the wrong codes for Lyft. But we were welcomed warmly by Douglas at 2 am. This was the best part of the day. Thank you Douglas and the director of customer experience.

2026-02-25 via Tripadvisor
L
lauriej600 Business
8
Warm and friendly
Pros:

We just held our 2026 event at the Hotel Zessa! The staff is very friendly, and the rooms were clean. My guests loved the venue. Laura and Hector (Event staff managers) went above and beyond to make sure my event ran smoothly. The catered food was delish and the chef stopped in to say hello. I would recommend this hotel for events like mine around 125 people. The only thing I would say they could improve on, is having more staff scheduled when a large group is at the hotel. Thank you hotel Zessa and staff for taking care of my group!

2026-02-24 via Tripadvisor
1
147desirael Solo travel
10
Amazing Stay
Pros:

I had the best experience here. Thank you Tanisha I truly appreciate you not only letting me check in early but also for the complimentary snack and having my room ready just for me before check in. I stayed here for four days and I have zero complaints. Room was perfect the staff was so friendly and helpful. Truly an awesome stay. Thank you 🤍

2026-02-23 via Tripadvisor
G
GoPlaces39362274318 Business
10
Great front desk help
Pros:

Tanisha was so helpful and pleasant! Appreciate her service and her smile 😃

2026-02-23 via Tripadvisor
D
davonl2026 Couples
10
Impressed
Pros:

Tanisha is absolutely phenomenal her personality is great, she is friendly. She is very helpful. I really am impressed by this hotel. I have never been here before. But we will definitely be back to stay here. We checked in Friday morning for Valentine's Day weekend. Thank you to your staff for making this stay enjoyable.

2026-02-14 via Tripadvisor
Z
Z5458FPjuliar Family
10
Gorgeous
Pros:

We stayed there team never heard of this hotel but was very impressed. Tanisha was great and helpful. She helped me print out some paperwork and gave us recommendations for restaurants in the area. The warm cookies are tasty.

2026-02-08 via Tripadvisor
A
Ashley family_with_children us
10
2026-02-08 via Nuitee
R
rachelgW2555EW Solo travel
10
Beautiful Manager
Pros:

This hotel is absolutely amazing. I enjoyed my stay at this location always. My sister invited me to stay with her I'm glad she did. Tanisha was truly amazing as she said. Very nice and friendly Front desk manager. Always all smiles and very helpful. We stayed a extra day because of her.

2026-02-06 via Tripadvisor
A
amandadZ5606XY Business
10
Amazing!
Pros:

Our company scheduled our annual “kickoff” here for 2026. From the minute we landed in California they were amazing. The complimentary Ubers, the amazing staff, the great hotel.. everything was a 10 out of 10. The staff went above and beyond for us. Zero issues or complaints. I would highly recommended using Hotel Zessa for any trips into the area, you will not be disappointed! 😁

2026-02-01 via Tripadvisor
A
annemariehI5462OL Business
10
Hotel Yessa!
Pros:

I booked this hotel for a company-wide event for the first time. We had the best experience, thanks to Wael, the Director of Guest Experience. What an appropriate title! He made sure each of my colleagues was well taken care of. As for the hotel, we had people from all over the US and they all enjoyed the rooms and the restaurant. 2 things that seemed to get the most attention were the shower pressure and the clothing steamers. We had a majority of males in our group and they all commented on the shower pressure and how it was so strong and they loved it! The females in our group were happy to have a steamer at their fingertips to prepare for our meetings and outings. We had a great experience all around. The staff was great! The Carolines made sure that everything was in order and just so. April handled the rooming for our large group and did a great job. Chef Michelle took amazing care of one of us that had a severe nut allergy. She made sure he felt safe and made sure he had a safe meal waiting for him each mealtime and with a smile. He was extremely grateful. Overall, we had the best experience at the Hotel Zessa! Thank you Wael and team!

2026-02-01 via Tripadvisor
J
Journey63891 Business
10
Excellent Irvine Hotel
Pros:

Our group spent three nights and it was wonderful. All staff were lovely. airport shuttle is perfect and the in house coffee shop rocks. rooms are great. water pressure amazing.

2026-01-30 via Tripadvisor
D
D3790TAgregh Friends getaway
10
Old Fashion for the win!
Pros:

Had to stop in to meet a friend for a drink at the bar. He recommended the Old Fashion made by Anita C. I was not disappointed. One of the best I've ever had! Friendly atmosphere and clean bar area. I wish I had more time for another one, but I will be back next time I'm in the area.

2026-01-28 via Tripadvisor
T
thomassM1299WB Business Orangevale, California
10
Wonderful Experience
Pros:

Very helpful staff at front desk when I checked in. They were able to answer all my questions.

The room was very nice. Comfortable. Lots of space in general, lots of space to hang my clothes.

I was very impressed, and felt very welcomed by, the Rosary, Crucifix, and Catholic Bible in the nightstand! Thank you for that.

2026-01-26 via Tripadvisor
Q
Q8306IRmartinj Business
10
Amazing service
Pros:

Anita C was amazing. She went out of her way to make everything amazing i will stay here again because of her thank you so much Anita C

2026-01-26 via Tripadvisor