Hotel Zessa Orange County Airport, a DoubleTree by Hilton

Hotels
Doubletree by Hilton
9.8 (347 reviews)
201 East MacArthur Boulevard , Santa Ana , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and spacious rooms
Cons:
Food portion sizes could improve

Categories

Cleanliness
9.68
Rooms were noted as clean and spacious by several guests.
Service
10
Multiple reviews cited exceptional service from staff, particularly Tanisha and Wael.
Location
9.68
Guests appreciated the central location and convenience.
Room Quality
9.68
Guests found the rooms to be clean, spacious, and family-friendly.
Amenities
9.68
Hotel offers great amenities, including a hot tub and pet-friendly options.
Value for Money
10
Guests felt they received great value given the service and quality.
Food and Beverage
9.68
Food quality was mentioned positively, although some suggested improvements in portions.
Overall Experience
10
Guests reported a high level of satisfaction with their stays, emphasizing memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Convenient Location and Nearby Attractions
Located just minutes from beaches, theme parks, and major attractions like Disneyland and Knott's Berry Farm, Doubletree Hotel Santa Ana/Orange County Airport offers easy access to the area's top destinations.

Relaxing Amenities
Guests can enjoy a free shuttle to the airport and nearby attractions, a 24-hour business center, outdoor pool, and a modern fitness center. After a day of exploring, unwind at the Bordeaux Restaurant for delicious American and French cuisine or visit the Wine Bar for a selection of fine wines.

Elegant Accommodations
Experience comfort and convenience at Santa Ana Doubletree Hotel, where thoughtful amenities and a prime location come together to provide a memorable stay. Book now to indulge in a perfect blend of relaxation and adventure.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that construction work is going on in the lobby and public areas until 12 November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 347 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
Z
Z5458FPjuliar Family
10
Gorgeous
Pros:

We stayed there team never heard of this hotel but was very impressed. Tanisha was great and helpful. She helped me print out some paperwork and gave us recommendations for restaurants in the area. The warm cookies are tasty.

2026-02-08 via Tripadvisor
A
Ashley family_with_children us
10
2026-02-08 via Nuitee
R
rachelgW2555EW Solo travel
10
Beautiful Manager
Pros:

This hotel is absolutely amazing. I enjoyed my stay at this location always. My sister invited me to stay with her I'm glad she did. Tanisha was truly amazing as she said. Very nice and friendly Front desk manager. Always all smiles and very helpful. We stayed a extra day because of her.

2026-02-06 via Tripadvisor
A
amandadZ5606XY Business
10
Amazing!
Pros:

Our company scheduled our annual “kickoff” here for 2026. From the minute we landed in California they were amazing. The complimentary Ubers, the amazing staff, the great hotel.. everything was a 10 out of 10. The staff went above and beyond for us. Zero issues or complaints. I would highly recommended using Hotel Zessa for any trips into the area, you will not be disappointed! 😁

2026-02-01 via Tripadvisor
A
annemariehI5462OL Business
10
Hotel Yessa!
Pros:

I booked this hotel for a company-wide event for the first time. We had the best experience, thanks to Wael, the Director of Guest Experience. What an appropriate title! He made sure each of my colleagues was well taken care of. As for the hotel, we had people from all over the US and they all enjoyed the rooms and the restaurant. 2 things that seemed to get the most attention were the shower pressure and the clothing steamers. We had a majority of males in our group and they all commented on the shower pressure and how it was so strong and they loved it! The females in our group were happy to have a steamer at their fingertips to prepare for our meetings and outings. We had a great experience all around. The staff was great! The Carolines made sure that everything was in order and just so. April handled the rooming for our large group and did a great job. Chef Michelle took amazing care of one of us that had a severe nut allergy. She made sure he felt safe and made sure he had a safe meal waiting for him each mealtime and with a smile. He was extremely grateful. Overall, we had the best experience at the Hotel Zessa! Thank you Wael and team!

2026-02-01 via Tripadvisor
J
Journey63891 Business
10
Excellent Irvine Hotel
Pros:

Our group spent three nights and it was wonderful. All staff were lovely. airport shuttle is perfect and the in house coffee shop rocks. rooms are great. water pressure amazing.

2026-01-30 via Tripadvisor
D
D3790TAgregh Friends getaway
10
Old Fashion for the win!
Pros:

Had to stop in to meet a friend for a drink at the bar. He recommended the Old Fashion made by Anita C. I was not disappointed. One of the best I've ever had! Friendly atmosphere and clean bar area. I wish I had more time for another one, but I will be back next time I'm in the area.

2026-01-28 via Tripadvisor
T
thomassM1299WB Business Orangevale, California
10
Wonderful Experience
Pros:

Very helpful staff at front desk when I checked in. They were able to answer all my questions.

The room was very nice. Comfortable. Lots of space in general, lots of space to hang my clothes.

I was very impressed, and felt very welcomed by, the Rosary, Crucifix, and Catholic Bible in the nightstand! Thank you for that.

2026-01-26 via Tripadvisor
Q
Q8306IRmartinj Business
10
Amazing service
Pros:

Anita C was amazing. She went out of her way to make everything amazing i will stay here again because of her thank you so much Anita C

2026-01-26 via Tripadvisor
L
Liliana couple us
10
2026-01-26 via Nuitee
L
Lezli couple us
10
2026-01-25 via Nuitee
5
596lalainem Business
10
Exceptional Event Experience from Start to Finish
Pros:

We recently hosted a two-day event at Hotel Zessa, utilizing Ballrooms A, B, C, and D, along with sleeping rooms for a total of 100 attendees. From start to finish, the experience was exceptional. Every single one of our attendees raved about the beauty of the property and, most importantly, the excellence of the staff.

Anthony and Hector from banquets and catering were outstanding—consistently professional, attentive, and quick to pivot whenever our needs changed. Their flexibility and calm execution made a significant difference in the success of our event. The two Carolines and April were also a pleasure to work with: responsive, organized, and genuinely collaborative throughout the entire planning process.

From initial coordination to on-site execution, everything ran smoothly and exceeded expectations. As a seasoned event planner, I don’t give accolades lightly, but Hotel Zessa and their team truly delivered at every level. I would absolutely rebook and highly recommend this property for meetings and events.

2026-01-21 via Tripadvisor
S
Sightseer714471 Family
10
Nice too experience Hospitality
Pros:

I had a beautiful stay thanks for Hospitality of Tanisha professionalism and values me and my family make sure our stay was comfortable.

2026-01-19 via Tripadvisor
F
F7278JApeterr Business Rowley, Massachusetts
10
SKO Jan 26
Pros:

Excellent profesional and helpful staff for my companies SKO. Rooms were clean, bed comfortable, highly recommend. Hotel is located near John Wayne Airport in Santa Ana California. The hotel is located near some stores including a Starbucks across the street

2026-01-16 via Tripadvisor
1
114torig Business
10
Exceeded All Expectations - Flawlessly Executed Event
Pros:

Our office hosted its annual compliance meeting at Hotel Zessa for our West Coast employees, and the experience was excellent from start to finish. Throughout the planning process, I worked closely with Caroline B., Caroline C., and April, who were all incredibly helpful, responsive, and professional.

The event ran seamlessly, with no AV issues and excellent sound and presentation quality. The only minor challenge we encountered was a brief airport shuttle delay due to driver availability; however, the hotel promptly arranged complimentary shuttles, which we greatly appreciated. Employees were very satisfied with the surrounding area as well with multiple food options within walking distance or a short Uber drive.

Overall, we were very pleased with the event space, and the guest rooms were clean and well maintained. We would gladly host future events at Hotel Zessa.

2026-01-13 via Tripadvisor
O
Ophelia couple us
1
Won’t be staying here again
Pros:

Friendly staff and clean environment! Free cookies

Cons:

Bad odor in room. Horrible

2026-01-10 via Nuitee
S
skylarw2026 Friends getaway
10
Tanisha
Pros:

Tanisha thank you for making our stay pleasurable. My friends and I stayed with Zessa during Christmas and she knows her stuff, from restaurant in the area to things to do in the area. She's like your own personal tour guide. She is the goat. We will be back in your area soon and we will be staying again because of her. Thank you for the cookies as well.

2026-01-04 via Tripadvisor
V
viviant2026 Solo travel
10
Nice
Pros:

Tanisha service was pretty amazing. She was ice helpful and friendly all smiles. The coffee shop was very tasty and very nice touch. Tanisha gave me and my family complimentary cookies and waters very nice. We will definitely be back again. We were here for a wedding.

2026-01-03 via Tripadvisor
E
E2933CAlindar Family
10
Citra restaurant: food is great
Pros:

We stayed at this hotel with our kids during a special event, and I truly can’t say enough good things about our experience. From the moment we arrived, the staff made us feel so welcome—not just as guests, but as a family.

Everything was incredibly well organized for the event, and the atmosphere was both exciting and comfortable, which made it perfect for traveling with children. The staff went above and beyond to accommodate our kids, showing patience, kindness, and genuine care that made such a difference for us as parents.

The room was clean, spacious, and family-friendly, giving us plenty of room to relax after busy event days. Our kids felt safe and happy, and that peace of mind is priceless when you’re traveling with little ones.

What really stood out was how thoughtful and attentive everyone was—from small details to big moments, nothing felt overlooked. We were able to truly enjoy the event and create beautiful family memories without stress.

This hotel exceeded our expectations in every way, and we would absolutely stay here again. Highly recommend to any families looking for a memorable, comfortable, and welcoming experience—especially if you’re attending an event with kids!

Special thank you to wael garib!!

2026-01-03 via Tripadvisor
O
O6728NDchristiang Business
10
MAGICAL TIME
Pros:

The staff is amazing specially management. Wael took care of everything. I will continue to come here for the rest of my time in Orange County.

2026-01-02 via Tripadvisor