Hotel Tropiq

Hotels
7 (3916 reviews)
179 Sheridan St , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Kids' outdoor play equipment
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Accessible amenities
Cons:
Cleanliness issues
Room quality concerns
Noisy surroundings

Categories

Cleanliness
6.21
Some reviews mentioned stained baths and bugs in rooms.
Service
8.18
Multiple reviews noted friendly and helpful staff.
Location
7.72
Good central location, but some found it a bit far from attractions.
Room Quality
6.67
Rooms were acceptable but some negative comments about outdated features.
Amenities
7.2
Good pool and parking facilities mentioned in reviews.
Value for Money
6.66
Get what you pay for; pleasant stay but some issues with room quality.
Food and Beverage
6.71
No specific mentions, assumed standard for this category.
Overall Experience
6.68
General agreement that the stay was decent but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Tropical Oasis Retreat

Escape to Hotel Tropiq, a tropical oasis just minutes away from Cairns Esplanade.

Luxurious Accommodation

Indulge in our refurbished rooms featuring free WiFi, balconies with garden or pool views, and access to our outdoor pool.

Convenient Location

Explore Cairns easily with our prime location just a 5-minute drive from the airport and close proximity to attractions like the Great Barrier Reef and Rainforest.

Book your stay now at Hotel Tropiq for a perfect blend of relaxation and adventure.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay, 2.5% for Mastercard, 2% for Visa and 0.44% Eftpos Debit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 3916 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 6.68
M
Murphy couple au
6
Was handy to city pool was good
Pros:

Didn't have breakfast

Cons:

Poor internet service, rooms sparsley furnished and in need of maintenance

2026-02-14 via Nuitee
C
Christine couple au
10
2026-02-14 via Nuitee
P
Polly family_with_children au
10
Pros:

It was comfortable and relaxing

2026-02-13 via Nuitee
P
philip extended_group gb
10
Simply great hotel resort and best staff.
Pros:

Resort clean, great staff( reception, housekeeping, maintenance all helpful).

Cons:

Maybe a dust pan and brush in room. Otherwise, fantastic stay

2026-02-13 via Nuitee
S
Sam family_with_children au
7
2026-02-13 via Nuitee
R
Razon family_with_children au
7
Uncomfortable.
Pros:

Near to esplanade. Cheap.

Cons:

Aircon very disgusting and not cold enough. Very strong smell of bleach. Can’t stay inside for a long time make me sick. And at night can’t sleep because of the strong smell.

2026-02-12 via Nuitee
G
Gregory family_with_children au
10
Pros:

I really loved the friendly staff, how tidy and clean the room was and the pool was amazing me and my family didn't have to go to a swimming spot or at the lagoon. Other than that everything was great thank for having me and my family

I will definitely be booking more often at tropiq

Cons:

I like staff operation they were so kind and friendly, my kids love the area plus the BBQ and pool and the cold aircon in the rooms and plus it's not fair from the shops and Cairns central's good place nice spot

2026-02-12 via Nuitee
S
Sydney solo_traveller us
7
2026-02-12 via Nuitee
C
Colleen couple au
10
2026-02-12 via Nuitee
R
Richard couple au
8
Great value Great staff
Pros:

Staff are the best they know everything about the area and take great care about safety and security so everyone can enjoy their stay

Cons:

For the price you can’t complain

2026-02-12 via Nuitee
B
Bella extended_group gb
6
2026-02-11 via Nuitee
J
Jacqui couple au
8
Comfy, friendly and helpful staff, overall good value :)
Pros:

We were travelling and just needed somewhere to rest for the night. The bed was comfortable, the room and bathroom clean and the water was hot. There was a pool and BBQ area which looked good although we didn't use it. The accommodation was older than expected but for the price was fine. The Indian restaurant, which was walking distance from the motel was brilliant! Some of the best Indian we have tasted. We like chilli, so it could have been hotter but the flavours were awesome!! There was a bottle shop close by, and the city centre was relatively close as well.

2026-02-11 via Nuitee
A
Alisa solo_traveller au
7
2026-02-11 via Nuitee
S
Stephen solo_traveller au
8
Pros:

Great staff
Walking distance to the main city

2026-02-10 via Nuitee
G
Glen couple gb
6
2026-02-10 via Nuitee
S
Sofia couple dk
5
2026-02-10 via Nuitee
M
Michael solo_traveller gb
10
Comfortable
Pros:

The staff were helpful and very friendly

2026-02-09 via Nuitee
J
Jane family_with_children au
10
2026-02-09 via Nuitee
J
Jane family_with_children au
10
2026-02-09 via Nuitee
G
Graeme family_with_children au
1
Cons:

The toilets had poo stains! The bedding smelt bad. The room itself smelt bad. The experience wasn't great at all!

2026-02-08 via Nuitee