Extended Stay America Suites - Reno - South Meadows

Hotels
Extended Stay America Suites
7.1 (477 reviews)
9795 Gateway Drive , Reno , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Rude staff
Inadequate breakfast

Categories

Cleanliness
6.74
Concerns expressed regarding the cleanliness and maintenance of the rooms.
Service
6.71
Numerous reports of unprofessional and rude staff interactions.
Location
8.75
Multiple reviews mention a good location, convenient for needs.
Room Quality
7.2
Rooms are reported to have a full kitchen and cleanliness, though issues exist with maintenance.
Amenities
6.73
Several complaints about lacking essential amenities and services.
Value for Money
7.69
Overall a reasonable value given the pros and cons mentioned.
Food and Beverage
5.74
Breakfast is consistently criticized, seen as inadequate with no options.
Overall Experience
7.21
A mix of positive and negative experiences leads to an average overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:54

Property Description

Convenient Extended Stay Accommodations

Fully-Equipped Kitchenettes
Each room at Extended Stay America - Reno features a convenient kitchenette, perfect for longer stays. With a stove-top, microwave, and fridge, guests can easily prepare meals just like at home.

Complimentary Amenities
Enjoy free WiFi, a 24-hour front desk, and a daily grab-and-go breakfast with a selection of breakfast bars, muffins, and hot cereal. Additionally, benefit from laundry facilities, upgraded bedding, and free weekly housekeeping services.

Ideal Location
Situated in Reno, guests have easy access to popular attractions like the Atlantis and Peppermill Casinos, the National Automobile Museum, and the Mount Rose Ski Resort. With free onsite parking, your stay is made even more convenient.

Book your stay at Extended Stay America - Reno - South Meadows now for a comfortable and enjoyable extended visit.

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 477 reviews
Cleanliness: 6.74
Service: 6.71
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 7.69
Food and Beverage: 5.74
Overall Experience: 7.21
M
Mandy solo_traveller us
9
Great, clean and friendly staff.
Pros:

For the age of the facility it was well kept and super clean. Staff was super buce and helpful. Such a quiet facility.

Cons:

The beds were okay. The room we stayed in the same tonone of the beds was a tad squeaky but tolerable.

2026-04-16 via Nuitee
K
KrissySanchez solo_traveller us
10
2026-04-15 via Nuitee
T
talambuhay family_with_children us
5
Bad experience
Pros:

The location

Cons:

We have our toilet blocked multiple times. Then once our bathroom door was accidentally locked, my husband asked the receptionist if she can help and the staff refused to help and didn’t even attempt to find solution. Luckily, one of our keys worked. Compared to our experience last year when we stayed at this hotel, this year’s experience is worse. Last year, we enjoyed it that was the reason we booked again with this hotel

2026-04-12 via Nuitee
O
Obed solo_traveller us
5
2026-04-11 via Nuitee
K
Kathy family_with_children us
9
Cons:

We were promised a 3 pm check in but couldn't get in our room at 3:30. We were needing to get settled & dressed for an event but couldn't do it. The lady at the desk was very accommodating but couldn't do anything about it.

2026-04-10 via Nuitee
C
cassandra family_with_children us
5
2026-04-10 via Nuitee
A
Analyssia couple us
8
2026-04-04 via Nuitee
K
Kenny family_with_children us
8
2026-04-03 via Nuitee
P
Phyllis solo_traveller us
7
Pros:

Friendly workers
Close to hospital

Cons:

Couldn’t find a hairdryer

2026-03-30 via Nuitee
J
Jordan solo_traveller us
10
2026-03-29 via Nuitee
M
Mike couple us
10
Everything‘s getting too expensive don’t know if I’ll stay there again but nice place
Pros:

Easy check in friendly professional clerks

2026-03-26 via Nuitee
H
Herrera family_with_children us
8
2026-03-26 via Nuitee
Александр family_with_children ru
8
2026-03-22 via Nuitee
X
Xanthos couple us
5
2026-03-21 via Nuitee
D
Diaz couple us
1
2026-03-19 via Nuitee
M
Michelle couple us
1
Work on customer service and cleanliness.
Pros:

The location

Cons:

My sheets had stains on them. I have pictures also I asked for a non smoking room and the room smell smells so bad with cigarette smoke. My door kept locking me out and I had to keep having the front desk person re-reactivate my door card. She said that my room door did that because it’s old. I asked for a different room because of the smell of smoke and was told they were unable to give me a different room. Also didn’t changed my sheets to clean ones so I have to sleep on top of the blankets.

2026-03-16 via Nuitee
J
Jason laurita family_with_children us
9
Great staff property needs updated.
Pros:

All good

Cons:

Nothing

2026-03-14 via Nuitee
S
Sanchez family_with_children us
4
Cons:

Dicen que desayuno gratis y nunca vi el desayuno, una mesa con cafe no creo que eso sea un desayuno

2026-03-14 via Nuitee
A
Alison couple us
1
I tried to checkin in after traveling and being up for almost 24 hours, I walked into the lobby after being buzzed in. T
2026-03-11 via Nuitee
J
Jose family_with_children us
9
Pros:

Si

Cons:

Nada

2026-03-11 via Nuitee