Fairfield Inn & Suites Columbia Downtown

Hotels
•
Fairfield Inn
7.9 (472 reviews)
501 Taylor Street , Columbia , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
6.48
The cleanliness received significant complaints, including leftover excrement, mold in the shower, and other cleanliness issues.
Service
9.45
The service was consistently praised for being friendly and helpful.
Location
8.99
Multiple reviews noted the location as a positive aspect, though noise from the road was mentioned.
Room Quality
6.94
Several reviews highlighted issues with room quality including mildew odors and cleanliness concerns.
Amenities
7.97
Amenities were generally satisfactory but there were specific complaints about the breakfast and lack of housekeeping.
Value for Money
7.93
Concerns were raised regarding pricing and value due to extra charges for services like parking and WiFi.
Food and Beverage
7.48
The breakfast was praised but specific items were noted as unavailable, affecting overall satisfaction.
Overall Experience
7.95
Guests had mixed experiences, with significant issues, but there were positive aspects in service and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:54

Property Description

Modern Rooms with Amenities
Experience comfort in our spacious rooms equipped with a flat-screen TV, microwave, mini-fridge, and coffee-making facilities. Enjoy free Wi-Fi in every room, elegantly decorated with bold colors and dark wood furniture.

Convenient Facilities
Take advantage of our complimentary access to the gym and outdoor pool during your stay. Need a snack or business services? Our 24/7 snack shop and business center have you covered.

Nearby Attractions
Explore Columbia with ease - located just minutes away from Riverbanks Zoo, Carolina Coliseum, Columbia Art Museum, and the Convention Centre. Book your stay at Holiday Inn Express Hotel and Suites Columbia-Downtown now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guestrooms are undergoing renovation through August 2019. Renovation hours are from 11:00 to 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 472 reviews
Cleanliness: 6.48
Service: 9.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 7.95
K
Katherine • couple • us
7
Cons:

Breakfast was very basic and could have been better.

2026-04-08 • via Nuitee
B
Barbara • family_with_children • de
8
Brian war super!!!!
Pros:

Super bequemes Bett und Zimmer Mega angenehm, auch zu 4.

Cons:

Das Frühstück ist noch ausbaufähig, kein Joghurt, nur süßes Brot, kein Normales auch sonst nur mit Geschmack und Zucker.

2026-04-02 • via Nuitee
T
Tom • family_with_children • us
8
2026-03-19 • via Nuitee
M
Mills-Pinckney • extended_group • us
9
2026-03-13 • via Nuitee
W
William • couple • us
7
2026-03-12 • via Nuitee
C
Curtis • family_with_children • us
9
1
Pros:

The staff at front desk was awesome

Cons:

Water pressure in bathroom

2026-03-07 • via Nuitee
S
Shswn • solo_traveller • us
9
2026-03-06 • via Nuitee
M
Madison • extended_group • us
10
2026-02-26 • via Nuitee
B
Bailey • solo_traveller • us
4
it was ok.
Pros:

It was close to where I needed to be. The front desk clerk when I arrived was very nice.

Cons:

Nothing in the room worked other than the TV. The ice machine doesn't exist. There we exposed wires in the closet. Capped off but still just hanging which isn't great.

2026-02-10 • via Nuitee
A
April • couple • us
1
2026-01-29 • via Nuitee
A
austin • extended_group • us
4
meh
Pros:

breakfast was good. room was super nice and clean.

Cons:

check in was a total hassle. lady wasnt nice about my booking . com reservation and made me call and talk with an AI operator for 30 mins in the lobby only to fondniut i got double charged and cant be refunded.

2026-01-19 • via Nuitee
S
Shareef • family_with_children • us
6
Pros:

I requested a specific room location and received what I asked for.

Cons:

My room was on the backside of the hotel, which normally wouldn't matter. However, this time the backside was on a main busy street with lots of traffic throughout the day and night. I was unable to sleep and was tired my whole stay.

2026-01-19 • via Nuitee
W
Waynesha • family_with_children • us
7
It was decent not the best. I’ve stayed at a lot of Marriott’s in different cities & this was by far the worst.
Pros:

The cleanliness of the lobby

Cons:

The housekeeper never restocked our tissues or took the trash out or wiped anything down. They would just come in and remake the bed each day that was it.

2026-01-19 • via Nuitee
R
Rebecca • couple • us
8
2026-01-19 • via Nuitee
D
Diondre • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
9
2026-01-18 • via Nuitee
E
Elaine • solo_traveller • us
10
2026-01-18 • via Nuitee
K
Kwame • extended_group • us
5
2026-01-17 • via Nuitee
B
Brittney • couple • us
10
2025-12-22 • via Nuitee
M
MARK • couple • us
8
2025-12-15 • via Nuitee