Hotel Excelsior

Hotels
9.4 (1180 reviews)
Frana Supila 12 , Dubrovnik , hr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Comfortable and well-maintained rooms
Great amenities
Cons:
Minor cleanliness issues
A bit of a smell from the bathroom

Categories

Cleanliness
8.81
Overall cleanliness is rated highly, but minor issues were noted.
Service
9.78
Service was described as exceptional, with staff going above and beyond.
Location
9.82
The location was frequently praised for its convenience and beauty.
Room Quality
9.27
Rooms were spacious and well-appointed, contributing to a comfortable stay.
Amenities
9.3
The hotel offered great amenities, including a pool, sauna, and restaurant.
Value for Money
9.26
The overall experience was seen as worth the price paid.
Food and Beverage
9.31
Breakfast and in-house dining received positive feedback for quality.
Overall Experience
9.68
Guests reported having an unforgettable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 15:11

Property Description

Luxurious Beachfront 5-Star Hotel in Dubrovnik

Elegant Rooms with Modern Amenities: Enjoy free WiFi, pay TV, and stunning views of the Adriatic Sea in rooms adorned with original Croatian artwork.

State-of-the-Art Spa and Wellness Facilities: Indulge in the 850 m² spa, featuring an indoor pool, hot tubs, saunas, and direct beach access for ultimate relaxation.

Gourmet Dining and Concierge Services: Delight in Mediterranean cuisine at Fine Dining Restaurant Sensus, fresh seafood at Prora beach Restaurant, and cocktails at the Abakus Piano Bar. Take advantage of 24-hour room service and a concierge for island excursions and luxury transfers.

Book now to experience the epitome of luxury at Hotel Excelsior!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that for nonrefundable rates, the total price of reservation will be charged on the day of booking. City tax is excluded from the price and will be charged upon check out.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1180 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
L
Leslie • solo_traveller • us
7
Caters to wealthy so staff is polite but reserved
Pros:

Waterfront close to Old City with a beautiful indoor pool, sauna and steam

Cons:

High cost for nice but not special room

2026-05-30 • via Nuitee
A
Adrian • couple • ro
8
Nice trip în a beautiful city.
Pros:

Very nice position.

Cons:

Internet connection was (from time to time) quite week.

2026-05-30 • via Nuitee
P
Patricia • couple • br
10
Excelente
2026-05-30 • via Nuitee
R
Renata • couple • cz
7
Pros:

Personál v restauraci moc fajn.
Snídaně naprosto luxusní.

Cons:

Velmi nepříjemné recepční.
Pokoj malý, hlučný, cítit pachy z kuchyně, výhled do zdi.
Poměr cena/kvalita:((

2026-05-29 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-05-23 • via Nuitee
M
Michelle • couple • au
8
2026-05-20 • via Nuitee
A
Alice • couple • us
10
Beautiful property by the water and close to all attractions
Pros:

The location was perfect, it is by the water and walking distance to the cable car and old city walls. The property itself is beautiful. We had breakfast every morning that was included in the rate and it was delicious with plenty of options. We also booked a couple massage at the Spa and it was one of the best massages we've had. They also had an indoor pool, hot tub, sauna and steam room that were well maintained. Right outside the spa, there is an outdoor space by the water you can sit on their lounge chairs or dip your toes in the sea or swim if you're up for it. Overall, we enjoyed our stay and would return in the future.

2026-05-18 • via Nuitee
M
Mariia • couple • ru
10
2026-05-15 • via Nuitee
K
Klaus • solo_traveller • de
9
Lage kaum zu übertreffen
Pros:

Die wirkliche tolle Lage mit Sicht auf den alten Hafen von Dubrovnik. Frühstücksbuffet und das Restaurant waren wirklich gut!

Cons:

Manchmal funktionierte die Lichtelektrik nicht.

2026-05-14 • via Nuitee
H
Hess • solo_traveller • us
10
Best luxury hotel near Dubrovnik
Pros:

The property is located perfectly just outside the old town gates making it super convenient. The access to the sea is also incredible. The large room was also very luxurious and the staff is amazing.

Cons:

Nothing

2026-05-13 • via Nuitee
M
Marcella • couple • br
10
Pros:

Hotel lindo, staff muito simpático, quarto muito bom com vistas lindas para os Walls de Dubrovnik. Nosso voo era tarde e nos deixaram ficar no quarto até a hora de ir para o aeroporto, que foi ótimo..

2026-05-11 • via Nuitee
O
O'Doherty • couple • ie
9
2026-05-11 • via Nuitee
A
Anida • couple • de
9
2026-05-06 • via Nuitee
Željko • extended_group • hr
10
2026-05-04 • via Nuitee
N
Nisha • couple • ie
9
Pros:

We had an exceptional stay at the Excelsior. Facilities including the spa was perfect. The location is ideal, short walk to the old town. Shout out to the staff and special thanks to Ivana for her hospitality.

2026-05-04 • via Nuitee
I
Igor • couple • sk
8
2026-05-03 • via Nuitee
A
Ana Laura • couple • uy
10
Pros:

Ubicación inmejorable

2026-04-28 • via Nuitee
E
EloV • couple • fr
9
2026-04-27 • via Nuitee
V
Vesna • couple • hr
10
Prekrasan boravak za proslavu godisnjice
Pros:

Lokacija hotela te pogled iz hotela je nesto sto je tesko nadmasiti u Dubrovniku. Usluga u hotelu je bila na visokom nivou u svakom segmentu. Dorucak je bio isvrstan a usluga u restoranu jos bolja. Nadmasena sva ocekivanja.

2026-04-23 • via Nuitee
D
Davide • family_with_children • au
10
Great views, facilities and staff
Pros:

The staff were fantastic, the chocolates at night is a nice touch, the breakfast is fantastic as well.
Views were great and close enough to the old town to see anything we needed to.

Cons:

The only thing was the better wifi in the business centre section, I didn't use their computers and I didn't have a network adaptor on me for my laptop, the wifi strength on my laptop was down to 1 to 2 bars and affected the speed and usability, easily fixed by another access point in the area

2026-04-22 • via Nuitee