Hampton By Hilton London City

Hotels
Hampton Inn
9.8 (6264 reviews)
12-20 Osborn Street , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £45 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 6264 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
R
Rafael solo_traveller es
9
2026-05-09 via Nuitee
G
Gulay family_with_children fr
10
Propre, toute y était super !
Pros:

Tout étaient super

2026-05-09 via Nuitee
M
Martina family_with_children ie
8
2026-05-09 via Nuitee
V
Viktor solo_traveller hu
10
2026-05-09 via Nuitee
F
Freeride76 solo_traveller it
10
2026-05-09 via Nuitee
A
amina couple gb
7
2026-05-09 via Nuitee
C
Colin couple nz
8
A good hotel for our stay
Pros:

Location and staff

Cons:

Nothing

2026-05-09 via Nuitee
M
Marília Ribeiro solo_traveller br
8
Pros:

A localização é muito boa. Muito próximo à estação Euston East.

Cons:

O café da manhã tem opções limitadas.

2026-05-08 via Nuitee
N
Natalie solo_traveller gb
10
Pros:

Second time staying in this hotel, nothing not to like. Good breakfast, nice rooms, lovely staff.

Cons:

Everything was good.

2026-05-08 via Nuitee
J
Jasbir couple gb
7
Needs improvements
Pros:

Good location for where we needed to go.
Great bus link to Greenwich

Cons:

Communal areas wayyyyy toooo warm, unbearable!
No smoking area, have to go out to the road, photos show a wide front to the hotel but you’re literally on the pavement! False advertisement!
Breakfast time is mayhem.
No smart tv so can’t connect your phone, movies are available to purchase, ridiculous!
Staff did not ask about the stay on check out.

2026-05-08 via Nuitee
J
Jan family_with_children nl
9
Wij hebben een geweldig verblijf gehad in het Hampton by Hilton. Vooral de kamer en de ligging maakten onze ervaring ech
Pros:

De kamer

Cons:

Niets

2026-05-08 via Nuitee
G
Giorgio family_with_children it
10
2026-05-08 via Nuitee
G
Giorgio family_with_children it
10
2026-05-08 via Nuitee
M
miel couple be
9
2026-05-07 via Nuitee
R
Ricardo couple pt
9
2026-05-07 via Nuitee
L
LEONARDO family_with_children it
9
Soggiorno Perfetto
Pros:

Posizione eccellente; colazione super e letti molto comodi.
La stanza complessivamente era adatta per ospitare 4 persone.
Staff super disponibile

2026-05-07 via Nuitee
B
Beelen solo_traveller be
8
2026-05-07 via Nuitee
B
BRISOT couple fr
10
2026-05-06 via Nuitee
E
Emilie extended_group fr
10
Excellent séjour!
Pros:

La chambre familiale était grande et impeccable. Les petits déjeuners étaient copieux et délicieux, et le personnel très avenant et souriant. La ligne de métro était à 2 minutes à pied, très pratique pour visiter la ville.
Petit plus pour la salle de sport qui a bien plu à mon fils!

Cons:

Rien! Mais si la chambre familiale pouvait avoir 1 lit double et 2 lits simples, ce serait encore mieux!! Et avec des petits bancs pliant pour poser les valises, ce serait parfait!

2026-05-06 via Nuitee
L
Luisa Karina couple gb
6
2026-05-06 via Nuitee