Hampton By Hilton London City

Hotels
•
Hampton Inn
9.8 (7023 reviews)
12-20 Osborn Street , London , GB
+44 20 4512 9900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9.8
Based on 7023 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
M
Mario • extended_group • at
8
Alles wie erwartet.
Pros:

Nahe der U-Bahn.

2026-10-14 • via Nuitee
A
Adam • couple • hu
8
2026-10-14 • via Nuitee
S
Silvia • couple • de
7
Hatten uns mehr versprochen, haben wenigstens ruhig geschlafen - aber für Menschen, die, so wie wir auch eine schöne Unt
Pros:

Gute Betten, gute Handtücher, sauber bis auf den wirklich extrem unhygienischen Teppich zwischen den beiden Betten, Kühlschrank, gute Beleuchtung, leise Klimaanlage, ruhiges Zimmer zum Hof (nehmen wir an - hinaussehen konnten wir ja nicht), Zimmerreinigung etwas oberflächlich

Cons:

Fenster komplett verklebt und nicht zu öffnen - also praktisch wie ein fensterloses Zimmer! Frühstück eine Katastrophe - extrem überfüllt, extrem laut, ungemütlich, wie in einer billigen Kantine - billigste Produkte ungenießbar - wir haben nur am 1. Tag hier gefrühstückt. Zimmerreinigung vergisst neue Gläser hinzustellen, nasse Handtücher von uns sichtbar zum Wechseln hingelegt, wurden übersehen. Und dieser ekelige Teppich zwischen den Betten, der konnte fast schon laufen - also 4 Sterne Hilton hat es nicht viel zu tun. Gegend schwierig.

2026-10-13 • via Nuitee
F
Francesca • couple • it
8
Breakfast and services top
Pros:

Very good the room and very good also the breakfast

2026-10-13 • via Nuitee
S
Sachiko • family_with_children • ch
8
Kommen gerne wieder
Pros:

Familienzimmer war super mit der Verbindungstüre. Tolles Badezimmer mit Regenwasserdusche. Kleiner Kühlschrank im Zimmer. Sauberkeit.
Nähe zur U-Bahn und Spitelfield Market.

Cons:

Morgenessen Buffet könnte abwechslungsreicher sein.

2026-10-13 • via Nuitee
C
Claudia Carolina • family_with_children • es
4
2026-10-13 • via Nuitee
C
Chiara Federica • family_with_children • it
7
Pros:

Vicinanza alla metro, insonorizzazione, vista sulla city

Cons:

Colazione bella ma non buonissima,

2026-10-13 • via Nuitee
C
Cecilia • family_with_children • us
8
Pros:

room was nice, staff were very friendly, breakfast was nice and well stocked.

2026-10-13 • via Nuitee
F
Frank • family_with_children • de
9
2026-10-13 • via Nuitee
R
Ramona • family_with_children • hr
10
2026-10-13 • via Nuitee
K
Kulwinder Singh • solo_traveller • au
9
Good but rent is expensive
Pros:

Property is close to city but expensive

2026-10-12 • via Nuitee
E
Erika • couple • ch
1
2026-10-12 • via Nuitee
V
Vittoria • extended_group • it
9
Ottimo soggiorno per due persone, sconsigliato per tre
Pros:

Ottima posizione ad un minuto dalla metro, zona tranquilla e silenziosa, hotel pulito

Cons:

Il terzo letto è pessimo perché è un divano letto non con materasso ma è il rivestimento del divano stesso per cui nel cuore della notte mio figlio si è trovato con metà pezzo del divano per terra

2026-10-12 • via Nuitee
M
Maria Lourdes • solo_traveller • es
9
Buena localización. Buen desayuno.
Pros:

Localización.
Desayuno.

2026-10-11 • via Nuitee
E
Emine • couple • tr
6
Pros:

Odaları büyük ve yeterli

Cons:

Konum

2026-10-11 • via Nuitee
T
Tanja • solo_traveller • de
10
Immer wieder gerne
Pros:

Das war bereits unser 2. Besuch. Wie bereits vor 2 Jahren gibt es eigentlich nichts zu beanstanden. Das Personal war sehr freundlich und nimmt sich unverzüglich der kleinen Probleme an (Zimmerkarte funktionierte plötzlich nicht mehr). Zimmerreinigung top. Wir hatten ein Familienzimmer mit Verbindungstür für eine Mutter-Tochter-Freunde-Tour perfekt. Top Lage.

Cons:

Das es leider im Zimmer keinen Schrank gibt. 😁

2026-10-11 • via Nuitee
M
Michela • solo_traveller • it
8
Un giusto compromesso per Londra
Pros:

La posizione vicinissima alla metro ed il personale molto gentile

Cons:

La colazione continentale un pò al di sotto delle aspettative sia per la varietà che per la presentazione.
La pulizia non all'altezza di un hotel 4 stelle

2026-10-11 • via Nuitee
N
Natalie • family_with_children • de
8
Pros:

Sehr freundliches Personal! Super Service, sehr sauber, bequeme Betten.
Das Frühstück war ausgezeichnet! Sehr große Auswahl; es wurde sehr darauf geachtet, dass immer aufgefüllt wurde. Die Waffeln: die besten, die ich bis dahin gegessen habe!
Das einzige, was mir persönlich gefehlt hat: Schminkspiegel im Badezimmer. Das ist jetzt aber jammern auf hohem Niveau! Alles in allem: Kann ich nur empfehlen!

2026-10-11 • via Nuitee
S
Stephanie • solo_traveller • nl
6
2026-10-11 • via Nuitee
O
Oliver • family_with_children • at
8
Würde es empfehlen.
Pros:

Lage als Ausgangspunkt für Stadtettrip

Cons:

Zimmer klein.

2026-10-10 • via Nuitee