Hampton By Hilton London City

Hotels
•
Hampton Inn
9.8 (7023 reviews)
12-20 Osborn Street , London , GB
+44 20 4512 9900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9.8
Based on 7023 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
G
Gary • couple • au
10
Excellent location with friendly staff and well appointed rooms. Would definitely stay again
Pros:

Clean well appointed rooms. Staff were excellent

Cons:

Nothing

2026-09-12 • via Nuitee
C
Cintia • extended_group • hu
8
Pros:

The staff was soooo nice, and helpful, lovely people

2026-09-12 • via Nuitee
C
Cristian • solo_traveller • ro
9
2026-09-11 • via Nuitee
S
Sherri Farrugia Laus • solo_traveller • mt
10
Pros:

Everything! Very good breakfast, 2 min walk from Aldon East station, 4 min walk to Petticoat Lane. Staff were very friendly. Room was very comfortable, only downside there was no wardrobe for clothes, but we were only there 3 nights so we managed.
Would definitely stay here again.

Cons:

Nothing :)

2026-09-11 • via Nuitee
K
Kumaran • couple • gb
10
2026-09-10 • via Nuitee
D
Daniela • couple • de
8
Pros:

Das Bad, schön großes Zimmer,
Sauberkeit war gut.

Cons:

Es gab keine Aussicht. Unsere Aussicht war auf eine Wand.
Frühstück war ok

2026-09-10 • via Nuitee
H
Hannaa • family_with_children • de
10
Perfekte Aufenthalt.
Pros:

Das Frühstück war sehr vielfältig, die Lage ist perfekt und das Personal sehr freundlich.

2026-09-10 • via Nuitee
E
Eva • family_with_children • gb
8
2026-09-10 • via Nuitee
S
Shoaib • family_with_children • us
4
2026-09-09 • via Nuitee
F
famille • couple • fr
8
Pros:

Très bonne Insonorisation de la chambre. Personnel aimable et à l'écoute. Bon petit déjeuner.

Cons:

Pas de restauration le soir. Aucun membre du personnel ne parlait français, même pas un peu.

2026-09-09 • via Nuitee
R
Roepnarain • couple • nl
8
2026-09-09 • via Nuitee
F
Federica • family_with_children • it
9
Hotel perfetto per un viaggio a Londra
Pros:

colazione molto abbondante, vicinanza alla metro, stanze molto confortevoli con doccia molto ampia e letti comodi

Cons:

la pulizia del tappeto potrebbe essere un po' migliorabile

2026-09-09 • via Nuitee
A
Albini • solo_traveller • it
7
Pros:

Posizione

2026-09-09 • via Nuitee
J
Jürgen • family_with_children • at
8
Moderne große Zimmer. Frühstücksraum zu klein aber modern.
Pros:

Sehr modern, große Zimmer für Londoner Verhältnisse. Koffer können abgegeben werden vor Check in und nach Check out um noch London zu besichtigen. Metro Station sehr nahe.

Cons:

Vis a vis ist eine Art Ruine einer Lagerhalle? Nicht sehr schön an zu sehen. Frühstücksraum eindeutig unterdimensioniert für so viele Gäste. Wir sind zu dritt auf einem Minitisch gesessen und auf Mini Hocker.

2026-09-09 • via Nuitee
S
Sebas Chavero • solo_traveller • es
9
Pros:

Muy bien comunicado al tener una parada de metro super cerca

Cons:

Las almohadas, muy blandas

2026-09-09 • via Nuitee
K
Kirsten Bøgh • couple • dk
9
Hyggelig med god beliggenhed.
Pros:

Lækker stor reception/foyer/morgenmadssal. Super rent overalt.

Cons:

At det ikke er tilladt at drikke medbragte drikkevarer i foyeren, selv om hotellet har en bar er udvalget af lokale øl særdeles begrænset.
Jeg oplevede at få et håndklæde, der var så nyt og uvasket, at det var svært at tørre sig med det.

2026-09-08 • via Nuitee
J
jmjgiraldo • solo_traveller • es
8
Pros:

La ubicación

Cons:

No habia armarios en la habitación. Un pequeño perchero nada más

2026-09-08 • via Nuitee
J
Julie • couple • gb
9
2026-09-08 • via Nuitee
V
Ville • solo_traveller • fi
10
Pros:

Henkilökunta oli todella avuliasta.

2026-09-08 • via Nuitee
U
Ute • solo_traveller • de
7
Pros:

Sie waren alle sehr nett und hilfsbereit!
Es war eine gute Atmosphäre.

Cons:

Leider konnte unser "behinderngerechtes" Zimmer nicht getauscht werden. Das fanden wir sehr, sehr schade.

2026-09-08 • via Nuitee