Hampton By Hilton London City

Hotels
•
Hampton Inn
9.8 (5967 reviews)
12-20 Osborn Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £45 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 5967 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
J
Jürgen • couple • at
10
Hotel TOP
Pros:

Lage sehr gut
Personal sehr freundlich
Sehr sauberes Hotel

Cons:

Ich habe dieses mal ein Zimmer für Geh-Behinderte bekommen.
Zimmer sehr geräumig, aber der Wasserhahn des Waschbecken hat solchen Wasserstrahl das dass ganze Bad überflutet ist.
Fazit ich konnte ausweichen aber ein Rollstuhlfahrer ist frisch geduscht.

2026-04-04 • via Nuitee
A
Agata • couple • pl
10
Pros:

Hotel bardzo blisko metra. Czysty, bardzo dobre śniadania, bardzo miły personel. Hotel zadbany, sprzątany codziennie w super cenie jak na centrum Londynu.

2026-04-04 • via Nuitee
E
Elisabeth • family_with_children • no
8
2026-04-04 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-04-04 • via Nuitee
R
Róbert • couple • hu
9
Harmadjára is szuper
Pros:

Mivel már harmadjára szálltunk meg itt, tudtuk mire számíthatunk, és úgy is történt minden. A személyzet továbbra is nagyon kedves, segítőkész, a szoba kényelmes, csendes.

Cons:

Most reggelinél elég nagy tumultus volt, gondolom az ünnep miatt voltak ennyien.

2026-04-04 • via Nuitee
R
Radoslaw • extended_group • pl
3
Pros:

Good location cery close to city center

Cons:

I was bitten by bed bugs, new hotel but cleaning should be better

2026-04-04 • via Nuitee
C
Carmen • couple • de
9
2026-04-04 • via Nuitee
B
Bettina • family_with_children • de
8
Wir hatten eine tolle Zeit
Pros:

Die Lage und die Zimmerausstattung

Cons:

Das Frühstück war sehr einseitig. Es gab 5 Tage lang dasselbe. Etwas normales Brot/Brötchen und Gemüse wären wünschenswert gewesen. Im Frühstücksraum ist es sehr laut morgens

2026-04-04 • via Nuitee
M
Mia • solo_traveller • au
9
Great location and nice breakfast.
Pros:

Great location. Train Station around the corner.

Cons:

Room is a bit small but ok for a short stay.

2026-04-03 • via Nuitee
C
Carla • couple • es
9
Recomendado
Pros:

Las habitaciones estan muy bien equipadas y tienes el metro y bus muy cerca, a 2 min. andando. Desayuno correcto.

2026-04-03 • via Nuitee
J
jason • couple • gb
9
Pros:

Clean and welcoming. Beds really comfortable. Staff helpful

2026-04-03 • via Nuitee
T
Tomislav P. • extended_group • hr
7
Awful food, but great beer 😀
Pros:

Size of the room and position near subway

Cons:

The breakfast was terrible. The selection was very limited, and the food that was available was either completely bland and tasteless or overloaded with white sugar. Even though we had paid for breakfast for our entire stay, we ended up eating out for the rest of the trip, something that has never happened to us before.

2026-04-03 • via Nuitee
G
Grigalionyte • extended_group • lt
3
2026-04-03 • via Nuitee
ΓΙΩΡΓΟΣ • extended_group • gr
8
Pros:

ΚΑΘΑΡΟ ΚΑΤΑΛΥΜΑ, ΔΙΠΛΑ ΣΕ ΣΤΘΜΟ ΜΕΤΡΟ ΑΝΕΤΑ ΔΩΜΑΤΙΑ

Cons:

ΤΟ ΠΡΩΙΝΟ ΤΟΥ ΑΡΚΕΤΑ ΠΤΩΧΟ.

2026-04-02 • via Nuitee
C
Carmen • extended_group • es
10
2026-04-02 • via Nuitee
A
Angela • family_with_children • es
9
Buena estancia en el centro de Londres
Pros:

La habitación era muy comoda y el baño limpio y moderno. Buen desayuno y buena ubicación cerca de una parada de metro y a 15’ de Tower Bridge. Buen hotel para conocer Londres.

Cons:

Demasiada gente en el desayuno

2026-04-02 • via Nuitee
S
Sabrine • couple • fr
10
Pros:

La propreté est incroyable

2026-04-02 • via Nuitee
L
Luzy • couple • ch
7
Very dissapointed and will never back there again
Pros:

Is in the center of London and transportation is good but the hotel was ok.

Cons:

Staff, they are very nice as they functional just to comfort you but to understand you. Bfast not so good like factory product.

2026-04-01 • via Nuitee
L
Lena • extended_group • de
7
Aufenthalt insgesamt in Ordnung
Pros:

Super Lage, direkter Zugang zur Underground Aldgate East. Fußläufig zur Tower Bridge. Nähe Brick Lane. Gute Betten. Dusche schön groß. Sehr freundliches und hilfsbereites Personal.

Cons:

Zimmer (Böden, Spiegel, Ablagen) waren nicht sehr sauber. Böden werden nur alle 3 Tage gereinigt, Spiegel wurden in den vier Tagen gar nicht gereinigt, waren bereits bei Ankunft sehr verschmutzt. Teppichböden in den Zimmern. Frühstücksauswahl für Vegetarier sehr gering, nur ein Käse zur Auswahl, an Brot nur Toast. Zu kleiner Bedienungsbereich im Frühstücksraum, man musste immer anstehen. Je nach Uhrzeit musste man auch auf einen Tisch warten. Immer recht laut und voll beim Frühstück.

2026-04-01 • via Nuitee
H
Helen • couple • gb
9
2026-04-01 • via Nuitee