Hampton By Hilton London City

Hotels
•
Hampton Inn
9.8 (7023 reviews)
12-20 Osborn Street , London , gb
+44 20 4512 9900

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

9.8
Based on 7023 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
G
Gaurang • couple • gb
9
Very pleasant
Pros:

Modern
New

Cons:

Nothing

2026-08-30 • via Nuitee
Y
Yassir • family_with_children • ch
7
2026-08-29 • via Nuitee
P
Paul • couple • nz
7
Reasonably priced for London
Pros:

Well located for bus route and Kings Cross station. Breakfast is OK but the bar and restaurant staff are surly and unhelpful in the evening, there are much better drinking and dining options nearby.

Cons:

Bad bar staff. smell of gas in the hallway.

2026-08-29 • via Nuitee
S
Stephen • couple • gb
9
Pros:

Friendly staff, spotlessly clean hotel

2026-08-29 • via Nuitee
Y
Yassir • family_with_children • ch
7
Good overall
Pros:

Location and cleanliness

Cons:

Breakfast shd have had some non pork meat options. The double bed in the rooms are too small, esp given the price we pay.

2026-08-29 • via Nuitee
K
Karolina • family_with_children • pl
8
Bardzo dobra lokalizacja
Pros:

Lokalizacja

Cons:

Śniadania

2026-08-29 • via Nuitee
M
Marian • solo_traveller • it
7
Pros:

Zimmer sehr gut. Frühstück völlig überfüllt und mit Pulverei und ständig fehlenden Gabeln.

Cons:

Frühstück nicht der Preisklasse entsprechend

2026-08-29 • via Nuitee
P
Pino32 • Family • Uitikon
10
Solid product
Pros:

One of the most hospitable staff I have ever come across in my many years of travel. Big shout out to iChandan and Parth. Clean modern room and excellent working aircon, good security, tea and coffee in room (although iron njcely hidden hidden, it’s in the room)
Nice breakfast , functional but go early to
Avoid the crowds. Location is good, if you are not used to a bit of a edgy part of
Town don’t go- however we never felt threatened- just take the usual urban steps to stay safe!
Good creative eating places nearby.
Price to service ratio on point!
Would come here again!
Well done to the hotels team!

2026-08-28 • via Tripadvisor
B
Blanca • solo_traveller • es
9
Pros:

La habitación es muy amplia con vistas a la City. Camas cómodas y habitaciones sin nada de ruido. Muy bien ubicado cerca de la Torre de Londres
Desayuno abundante

Cons:

Algo más de calidad en el desayuno

2026-08-28 • via Nuitee
A
ALFONSO • family_with_children • it
5
Confort alberghiero cosi cosi
Pros:

Colazione minimal. Non ci sta grande varietà.

Cons:

La pulizia della camera non viene effettuata se non a richiesta. E quando la fanno si limitano a rifare il letto. Non fanno altro. Avevo utilizzato il giorno prima un bicchiere per bere dello yougurt comprato visto che nella struttura spesso mancava, ed è rimasto li sporco.

2026-08-28 • via Nuitee
J
Jessica • solo_traveller • de
10
Pros:

Alles

Cons:

Nichts

2026-08-28 • via Nuitee
M
Marcin • family_with_children • pl
7
Ok
Pros:

Localization and room

Cons:

Food & hotel charged me 2 times for a room and now I need to wait for money to be unblocked

2026-08-28 • via Nuitee
R
Rainer • family_with_children • de
8
Angenehmer Aufenthalt mit Abstrichen beim Frühstück.
Pros:

Freundlichkeit, Lage, Sauberkeit

Cons:

Frühstück unterdurchschnittlich

2026-08-28 • via Nuitee
R
Rosa Mari • family_with_children • es
10
Hotel súper bien ubicado, habitaciones amplias limpias y personal Super amable
Pros:

Ubicación comodidad de las camas y limpieza

Cons:

Hecho en falta algo más de embutido

2026-08-28 • via Nuitee
S
stephane • couple • fr
9
Pros:

Les chambres bien décorées et fonctionnelles
Le petit déjeuner bon et copieux

Cons:

Le monde au petit déjeuner

2026-08-28 • via Nuitee
K
Karen • solo_traveller • nl
7
Goed verblijf
Pros:

Prima bed en douche

Cons:

Langzame lift

2026-08-28 • via Nuitee
C
Clair • family_with_children • gb
10
We would absolutely stay again!!
Pros:

All the staff were extremely helpful and friendly. Our room was immaculate, with very comfy beds and just enough room for the 4 of us. Breakfast had a great choice and was super tasty.

2026-08-28 • via Nuitee
R
Rhiannon • couple • gb
10
2026-08-28 • via Nuitee
S
SueF2055 • Friends getaway • Martinborough, Wairarapa, Greater Wellington, North Island
10
Awesome experience at Hampton Hilton.
Pros:

This hotel is one of the best with friendly smart helpful owners and staff, so I will recommend this to everyone who arrives. We walked from the Liverpool Street station so saw lots of cobbled streets and Whitechapel which was quite a sight and walk. Thoroughly recommended for a few nights in London. Great value as well.

2026-08-27 • via Tripadvisor
C
Coastal11536058104 • Solo travel
10
Great
Pros:

Great service and quality. The staff is very friendly and helpful. I had no issues with the room it was kept nice and had central air. The location is close to the local subways and about 20-25 min away from Big Ben, soho, china town and more. I will come back next time I’m in London

2026-08-27 • via Tripadvisor