Hampton By Hilton London City

Hotels
•
Hampton Inn
9.8 (5829 reviews)
12-20 Osborn Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £45 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 5829 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
R
Roland • couple • nl
8
2026-02-28 • via Nuitee
M
Mihaela • solo_traveller • hr
10
2026-02-28 • via Nuitee
F
Francesca • couple • it
8
Un’ottima base per esplorare Londra.
Pros:

Posizione strategica , a due passi dalla metropolitana. Stanze nuove, molto ampie e pulite.
Bagno moderno, con un box doccia decisamente spazioso.

Cons:

L'organizzazione è un po' caotica, essendo situata in un open space vicino alla hall al piano terra. L'offerta di cibo è risultata un po' ripetitiva nel corso del soggiorno. Nel complesso il cibo è di buona qualità. Se cercate una camera confortevole e ben collegata, è un'ottima scelta.

2026-02-28 • via Nuitee
G
Günther • couple • at
8
2026-02-28 • via Nuitee
M
Matthew • couple • gb
8
2026-02-28 • via Nuitee
U
Uhliar • couple • cz
7
Pros:

Snidane

Cons:

Sprcha trochu rozbita, chybeli police, nebylo kde dat rucniky, lednice rozbita- dvirka nadrzali na skrince

2026-02-28 • via Nuitee
O
Olivier • family_with_children • fr
10
Très bon séjour
Pros:

Propre, bien équipé tout est neuf, les chambres sont bien insonorisées, l’eau de la douche toujours chaude et le personnel agréable

Cons:

Le petit déjeuner pourrait être mieux notamment les viennoiseries

2026-02-28 • via Nuitee
A
Adela • couple • cz
8
2026-02-28 • via Nuitee
V
Victoria • couple • uy
10
Pros:

La habitación era muy cómoda, y nos dejaron dejar nuestras maletas antes del check in.

Cons:

Todo muy bien.

2026-02-28 • via Nuitee
L
Lahra • couple • gb
8
Pros:

Nice interior of room, nice staff, very clean

2026-02-28 • via Nuitee
P
Philip • couple • se
5
OK
Pros:

Det var fräscha rum och kändes fräscht. Nära till tunnelbanan

Cons:

Som europé kände man sig som en minoritet i området. Kändes generellt osäkert i området med. Frukosten var okej, scrambled eggs var inte så bra, smakade ingenting. Tycker det var väldigt högljutt på morgonen under frukosten och då var vi där på öppningstiden.
Vi frågade även om man kunde låna uttag/adapter till laddaren men det tog dem 12 pund för att göra, tyckte det kändes ganska dyrt.
Förväntade mig lite mer eftersom det var Hilton.

2026-02-27 • via Nuitee
B
Brenda • extended_group • nl
8
Heerlijke city-trip Londen met het gezin
Pros:

We hadden een mooie schone kamer met airco en fijne bedden. Locatie dichtbij de metro. Het ontbijt was heerlijk en compleet, goed verzorgd.

Cons:

Het enige dat tegenviel was de douche. Geen kracht op het water, waardooor het een mini straal water was.

2026-02-27 • via Nuitee
A
andreaaZ7263WZ • Family • Montreal, Quebec
10
Great place to stay, lovely breakfast
Pros:

We really enjoyed our stay at this hotel. The location is excellent and very convenient. The beds are comfortable, and we loved the shower. Everything was very clean, and the rooms were quiet, which made our stay even more pleasant.

It was perfect for our family, especially traveling with kids. Having breakfast included made everything so much easier for us. A special thank you to Adi, who was very attentive and helpful during breakfast. He provided excellent service and paid close attention to every detail.

Since we have food allergies, we truly appreciated that separate plates were provided directly from the kitchen, and that extra care was taken to accommodate our needs. That level of attention made us feel safe and well taken care of.

We would definitely stay here again!

2026-02-26 • via Tripadvisor
S
Sylwia • extended_group • pl
10
Pros:

Pokoje bardzo komfortowe, miła obsługa, super lokalizacja

2026-02-26 • via Nuitee
M
Michele • family_with_children • it
9
Bellissimo
Pros:

Tutto la posizione ottima, ma sopratutto un ottima e ampia colazione

2026-02-26 • via Nuitee
C
Ciro • extended_group • it
8
A pleasant stay, recommended
Pros:

Very nice hotel, rooms was spacious enough and bathroom was impeccable and very clean! My stay was very pleasant and the staff was kind. I would recommend it for another travel as it has a very good location overall.

Cons:

Didn't get slippers during our stay, usually I don't bring mine in short trips but I love the hotel that provide some.

2026-02-26 • via Nuitee
J
Joseph • couple • fr
8
Pros:

Hôtel moderne, chambre confortable et propre, petit déjeuner de bonne qualité

Cons:

Le quartier, le rapport qualité prix (trop cher pour ce que c'est), il faut arriver très tôt pour avoir une place au petit déjeuner

2026-02-25 • via Nuitee
A
Arianna • family_with_children • it
10
Perfetto
Pros:

Tutto, dalla posizione top vicino a più metro al servizio alla gentilezza del personale. Tutto

Cons:

Nulla

2026-02-25 • via Nuitee
T
Thomas • family_with_children • at
9
2026-02-25 • via Nuitee
N
Nurdan • family_with_children • de
10
2026-02-25 • via Nuitee