Hampton By Hilton London City

Hotels
Hampton Inn
9.8 (6501 reviews)
12-20 Osborn Street , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Breakfast options
Room assigned issues

Categories

Cleanliness
9.8
Generally clean but issues mentioned with the condition of the bathroom.
Service
10
Staff were consistently polite, attentive, and efficient, with standout mentions for several staff members.
Location
10
Location is convenient, close to transportation and city sights despite some areas being scruffy.
Room Quality
9.8
Room comfort mentioned positively, but there were complaints about specific room assigned.
Amenities
10
Good amenities offered, although breakfast quality was noted as inconsistent.
Value for Money
10
Good value relative to comfort and service, not typically classed as a budget hotel.
Food and Beverage
8.8
Breakfast was considered below expectations, with limited options.
Overall Experience
10
Overall a very positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:59

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £45 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 6501 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
F
ferdi couple tr
8
2026-06-13 via Nuitee
N
Natalie extended_group de
8
2026-06-13 via Nuitee
R
Rosario family_with_children it
8
Bellissimo
Pros:

Posizione vicino alla metropolitana e pulizia dell’albergo

Cons:

Colazione dolce un po scarna

2026-06-13 via Nuitee
M
Martin solo_traveller at
7
2026-06-12 via Nuitee
S
SOKRATIS extended_group gr
8
2026-06-11 via Nuitee
R
Ruben solo_traveller nl
4
Not value for money
Pros:

Quick check-in

Cons:

For a 400 euro night I wouldn't have expected to wake up with back-pain due to the worn bed. Also the breakfast was just pathetic.

2026-06-11 via Nuitee
M
Marcus couple gb
10
Brilliant location and spotless
Pros:

Location and clean

Cons:

N/A

2026-06-11 via Nuitee
M
Manuel Jesus family_with_children es
10
2026-06-11 via Nuitee
L
Luca solo_traveller it
7
Per fregiarsi del nome Hilton bisognerebbe impegnarsi di più
Pros:

Situato in una zona tranquilla dalle parti di Liverpool Street, in una via piena di ristoranti etnici dove cenare. Propone una colazione varia e fresca. Hotel non rumoroso.

Cons:

I materassi erano scomodi. La superficie del divano letto era una "v", improponibile. Polvere su comodini, suppellettili etc.

2026-06-10 via Nuitee
J
Jozinović family_with_children hr
10
2026-06-10 via Nuitee
C
C extended_group nl
10
2026-06-10 via Nuitee
K
Kovanen solo_traveller fi
10
I really enjoyed my time there. Thank you so much!
2026-06-10 via Nuitee
L
Luis couple pr
8
2026-06-10 via Nuitee
E
Evie extended_group gb
8
2026-06-10 via Nuitee
M
MUNARIN family_with_children it
8
2026-06-10 via Nuitee
L
Leonhard solo_traveller at
3
Cons:

- das Fenster wurde komplett mit einer Folie zugeklept
- die Schiebetür fürs Badezimmer wurde nicht fertig verkleidet

2026-06-10 via Nuitee
P
Paulo family_with_children pt
6
Boa
Pros:

A limpeza

Cons:

O pequeno almoço, dos piores até hoje!

2026-06-09 via Nuitee
E
ENRIQUE solo_traveller co
8
Cons:

EL LAVAMANOS NO BAJABA EL AGUA

2026-06-09 via Nuitee
M
Maria solo_traveller pl
7
2026-06-09 via Nuitee
G
Gabriele solo_traveller at
8
2026-06-09 via Nuitee