Hilton Garden Inn Houston Northwest

Hotels
•
Hilton Garden Inn
7.3 (242 reviews)
7979 Willow Chase Boulevard , Houston , us
+1 832-912-1000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6.13
Multiple instances of unclean rooms, hairs found in showers, and dirty curtains were noted.
Service
8.6
Friendly staff interactions were mentioned, but overall service was diminished by issues.
Location
8.64
Location was convenient for hospital visits, appreciated by guests.
Room Quality
5.59
Rooms had issues such as musty smells, not well cleaned, and poor plumbing.
Amenities
6.62
Lack of access to working amenities like the hot tub and pool was disappointing.
Value for Money
7.58
Guests felt the quality did not match the price paid, particularly compared to expectations from Hilton.
Food and Beverage
7.63
Satisfied with the restaurant staff; specific food quality wasn't discussed.
Overall Experience
7.6
Despite some positive aspects such as service and location, significant issues with cleanliness and room quality detracted overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 06:07

Property Description

Convenient Location
Located just 19 miles from downtown Houston, Hilton Garden Inn Houston Northwest offers easy access to city attractions while providing a peaceful retreat.

Modern Amenities
Guests can enjoy free Wi-Fi, cable TV with HBO, an outdoor pool, hot tub, 24-hour gym, and business center. The rooms are well-equipped with seating areas, desks, refrigerators, microwaves, coffee makers, and ironing facilities. Suites even come with comfortable sofa beds.

Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, unwind at the bar, or grab snacks at the 24-hour market. With meeting rooms, laundry facilities, and proximity to Willowbrook Mall and various entertainment venues, this hotel caters to all your needs.

Book now for a delightful stay at Hilton Garden Inn Houston Northwest!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

7.3
Based on 242 reviews
Cleanliness: 6.13
Service: 8.6
Location: 8.64
Room Quality: 5.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 7.6
E
Emanuel • couple • us
8
2026-07-13 • via Nuitee
F
Florenzo • solo_traveller • us
10
2026-07-08 • via Nuitee
I
Inga • extended_group • us
10
2026-07-06 • via Nuitee
K
Kiara • solo_traveller • us
7
2026-06-16 • via Nuitee
S
Stephanie • family_with_children • us
5
2026-05-29 • via Nuitee
N
Naomi • solo_traveller • us
7
2026-05-29 • via Nuitee
C
Coursey • couple • us
3
2026-05-27 • via Nuitee
M
Melissa • couple • us
10
Great
Pros:

Mr. Haseeb was very friendly and accommodating when he checked us in. And everything was as stated on the booking website. We liked the breakfast offered too. I do not like a continental breakfast.

2026-05-18 • via Nuitee
S
Shandreka • couple • us
3
Never coming back again
Pros:

It has free breakfast

Cons:

The young stuff an the homeless man sleeping in the lobby

2026-05-12 • via Nuitee
• couple • us
9
2026-04-27 • via Nuitee
Z
Zach • solo_traveller • us
8
Pros:

Beautiful design inside and out, very accessible

Cons:

Hot water wasn’t nearly hot enough for a good shower, but warm enough not to complain

2026-04-22 • via Nuitee
M
Mr. • solo_traveller • us
10
2026-04-20 • via Nuitee
A
Alba • family_with_children • us
10
Pros:

Clean place the whole place smelled very pleasant.

Cons:

The only thing the whole floor we stayed on felt warm tried adjusting the temperature but it seemed to be controlled by the hotel and it would change on its own. It was a very warm night.

2026-04-06 • via Nuitee
N
NYDRBARBIE • solo_traveller • us
8
2026-04-01 • via Nuitee
A
altman • couple • us
10
Its was fun
Pros:

Everything

Cons:

Nothing

2026-03-19 • via Nuitee
R
Ronneshia • couple • us
10
2026-03-18 • via Nuitee
G
Grigsby • couple • us
10
2026-03-16 • via Nuitee
B
Brenda • solo_traveller • us
10
I’m very satisfied.
Pros:

Very pleasant stay and experience.

2026-01-27 • via Nuitee
M
Michelle • extended_group • us
10
2026-01-24 • via Nuitee
V
Victor • couple • us
9
Pros:

Estuvo excelente,buena calidad y atención.

Cons:

Creo que todo está bien

2026-01-19 • via Nuitee