DoubleTree by Hilton Tulsa Downtown

Hotels
Doubletree by Hilton
8 (526 reviews)
616 West Seventh Street , Tulsa , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Rude staff member
Long wait for check-in

Categories

Cleanliness
7.58
There were empty wine bottles left in the closet, and food was found in the hall.
Service
9.05
Some staff members were friendly and accommodating, though one staff member was rude.
Location
9.59
The hotel is conveniently located near the BOK Center.
Room Quality
8.54
The rooms were spacious and clean, but there were issues with room availability.
Amenities
8.07
Parking charges were not disclosed, which led to frustration.
Value for Money
7.03
Charges for amenities like parking and poor meal quality diminished value.
Food and Beverage
5.58
Room service was poor with incorrect orders and unappetizing food.
Overall Experience
8.55
While there were notable issues, the location and some staff provided a solid experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:18

Property Description

Convenient Location and Transportation Services
Connected to the Tulsa Convention Center and offering free shuttles to Tulsa International Airport, the Doubletree Hotel Tulsa-Downtown ensures a seamless travel experience for guests.

Modern Amenities and Dining Options
Enjoy a complimentary warm biscuit at check-in, stay connected with free high-speed internet, and unwind with an in-room MP3 compatible radio. Indulge in delicious meals at the on-site restaurant and lounge.

Nearby Attractions and Entertainment
Explore local hotspots like Big Splash Water Park, Osage Million Dollar Elm Casino, River Spirit Casino, and shopping centers just a stone's throw away from the hotel.

Book your stay at the Doubletree Hotel Tulsa-Downtown for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 526 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 7.03
Food and Beverage: 5.58
Overall Experience: 8.55
L
Lotharia couple us
8
It was great
Pros:

Property was great

Cons:

No problem

2026-05-21 via Nuitee
D
Dennis Gillibrand solo_traveller gb
6
Missed opportunity to Excel
Pros:

Good Doubletree with the facilities you expect

Cons:

We stayed over a weekend. On the Saturday the hotel was very busy and noisy but the real problem was on the Sunday evening.
We went for a light evening meal but were told that did to a plumbing problem the kitchen was closed.
I felt the hotel then missed an opportunity
They should have followed that up by providing a list of suitable alternatives maybe with a bit of an incentive to use then.
Instead they relied on a staff member to inform us and she suggested a place which unfortunately was closed on Sundays. I must stress that I do not blame this staff member at all she was just trying to be helpful
There was also Quinta next to the closed restaurant a merry of staff went out of his way to help us

2026-05-16 via Nuitee
T
Tiffany solo_traveller us
8
Okay, but not great
Pros:

The Pool and Jacuzzi were fun.

Cons:

It wasn't a horrible stay, but it definitely wasn't great or worth the money. I won't be back.

The entire 2 night stay I couldn't get signed into the Internet on my phone. Couldn't get anything charged to the room from my phone. When I went downstairs and asked for help the woman was short with me and seemed frustrated (she couldn't get it to work either) so I just gave up and went back to my room. She tried signing in several times and it wouldn't allow her access. I couldn't order food from the room because of this which was super frustrating. It would take the order then wouldn't accept a charge to the room or even a debit card payment.
I ended up going down stairs and ordering food. It wasn't worth $36 (a ham grilled cheese and a burger). Very greasy. My S/O wanted the tortilla soup and the woman taking the order actually told him the soup was terrible that day and she recommended not ordering it.

When we first checked in, there was also what looked like coffee (that's at least what I hope it was) spilled on one of the pillows and the case (a large amount- not a tiny dribble). That tells you they don't wash the pillow cases and sheets every single time between guests.
I should have taken photos but didn't. I just stripped the pillow and found a room cleaning maid.

The air conditioner kept shutting off all night (happened both nights). It would start out cooling- fan on high and then a few hours in it would completely kick off. Both nights we woke up sweating- checked the thermostat (set at 69 on cool) and it would be 74-76 degrees in there. The room even got up to 79 degrees Saturday morning around 6am.

The walls are extremely thin. We stayed on the 10th floor and we heard every siren/ambulance as if we were floor level- up against the road. You can hear people talking and walking in the hallway as if the door was open. I travel quite a bit and am used to noise in hotels. But this was quite extreme.

2026-05-11 via Nuitee
T
Tucker solo_traveller us
10
Pros:

Customer Service

2026-05-11 via Nuitee
R
Ronnie couple us
9
Cons:

I was charge for parking for both nights and only parking one night my vehicle was parked at someones home the first night

2026-04-28 via Nuitee
O
Oddessi family_with_children us
8
2026-04-27 via Nuitee
M
Marilyn family_with_children us
10
2026-04-20 via Nuitee
B
Bret family_with_children us
10
Pros:

The breakfast was good and the location was close to BOK which we had tickets for the hockey games there.

Cons:

Everything was great.

2026-04-13 via Nuitee
M
Martin couple us
10
2026-04-09 via Nuitee
A
Abraham couple us
4
Not so sure about going back
Pros:

What did I like about the place? It was close to the venue walking distance, that was a plus, and also the maid was very very pretty..

Cons:

What I didn't like about the place. Was poor air conditioning that tiny vent did not keep the room cool, we hope after coming back from the concert that the room will be nice and cool it was not. It was hotter than hell Plus charging me for a parking fee that comes with the hotel is absolute BS I was better off staying at Holiday inn Express....

2026-04-08 via Nuitee
T
TUŔNOÇK extended_group us
8
Pros:

Service was friendly and helpful.

Cons:

Every restroom had plugged toilets or broken automatic flushing.

2026-04-07 via Nuitee
M
Michael extended_group us
8
2026-04-07 via Nuitee
M
Mrs. Dority couple us
10
2026-04-02 via Nuitee
J
Jennifer family_with_children us
6
Pros:

The location, pool hours, pillows and bed were so comfortable

Cons:

Elevators all had trash in them. The hallways to the rooms were freezing and you could hear all the noise from everyone walking in the halls.

2026-03-30 via Nuitee
M
Meg family_with_children us
7
2026-03-30 via Nuitee
J
Jordan couple us
10
2026-03-30 via Nuitee
F
Fabian couple us
10
2026-03-21 via Nuitee
B
Beatrice solo_traveller us
8
2026-03-20 via Nuitee
S
Shadpour solo_traveller ca
6
Does not worth it!
Pros:

Room was clean, but no wow factor

Cons:

The front desk staff seemed confused about how to handle a corporate card authorization, and unfortunately, neither individual I spoke with maintained a friendly tone. Due to low occupancy and significant staffing shortages, the breakfast service was slow and the buffet was unavailable. Additionally, the parking layout is very poor. If I am being charged a premium for parking, I shouldn't have to drive up five or six levels to the rooftop and back down again every time I need to leave the hotel.

2026-03-19 via Nuitee
C
Connie couple us
5
2026-03-16 via Nuitee