Homewood Suites by Hilton Richmond - Airport

Hotels
•
Homewood Suites by Hilton
7.5 (127 reviews)
5996 Audubon Drive , Sandston , US
+1 804-737-1600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Convenient location (close to venue / restaurants)
Spacious / well-appointed rooms and suites
Clean rooms mentioned by multiple guests
Plenty of room for families / adults traveling together
Breakfast included
Lobby well kept
Safe and fully staffed
Cons:
Requested baby crib not provided
Breakfast ran out of items (bacon, fruit) and slow staff response
Dirty carpets and couch; some rooms required re-cleaning
Water damage / no bathroom fans
Bathroom door did not close securely
Bugs reported in at least one room
Long walk from front desk to elevator (access issue)

Categories

Cleanliness
7
Mixed mentions: several guests called the rooms clean and appreciated space, but others reported very dirty carpets, couch, water damage and even bugs — overall slightly above average due to multiple positive mentions but tempered by significant negative reports.
Service
7
Mixed service reports: staff presence and fully staffed breakfast noted, but failures such as no crib despite request and slow/uncertain breakfast service lowered the score to a modest level.
Location
9
Consistently praised: close to venue, within walking distance to restaurants and convenient for needs — strong positive sentiment on location.
Room Quality
7
Generally good room size and suites described as well appointed, but issues noted (bathroom door not closing securely, water damage, old/dirty carpets and elevator condition) result in a moderate score.
Amenities
7
Basic amenities present (breakfast included, lobby maintained), but missing requested crib, lack of bathroom fans, and renovation quality concerns reduced the rating to average-plus.
Value for Money
7.5
Standard quality for this hotel tier.
Food and Beverage
6
Multiple complaints about breakfast running out (bacon, fruit) and food not being hot; overall food experience is below average.
Overall Experience
9.5
Despite mixed issues, many guests highlighted safety, location and roomy suites; balancing the positives and negatives yields a generally favorable overall impression in the aggregate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a 5-minute drive from Richmond International Airport, Homewood Suites by Hilton Richmond-Airport offers an airport shuttle for your convenience.

Comfortable Suites
Each suite at our hotel features a fully equipped kitchen, ceiling fan, and dishwasher, providing you with all the comforts of home during your stay.

Great Amenities
Enjoy our indoor pool, sport court, and free Wi-Fi throughout the property. Start your day right with a complimentary daily breakfast and have newspapers delivered to your suite.

Experience the perfect blend of comfort and convenience at Homewood Suites by Hilton Richmond-Airport. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.5
Based on 127 reviews
Cleanliness: 7
Service: 7
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 9.5
D
Diane • family_with_children • us
7
Okay- probably not book again
Pros:

Close to our venue

Cons:

Had requested baby crib - no crib in room- disappointed as our plane very late- 1-2 AM& no crib- yikes

2026-10-30 • via Nuitee
C
Cynthia • extended_group • us
9
Pros:

The room was very nice and spacious

Cons:

I didn't like the long walk from the front desk to access the elevator

2026-10-29 • via Nuitee
A
Arber • couple • us
8
Pros:

The suite was clean and well appointed.

Cons:

The bathroom door did not close securely. The door needs to be realined to close securely.

2026-10-19 • via Nuitee
S
Stuart • solo_traveller • us
9
2026-10-07 • via Nuitee
S
Shanna • family_with_children • us
1
2026-09-03 • via Nuitee
V
Victor • couple • us
9
2026-08-04 • via Nuitee
N
Nikki • extended_group • us
7
Clean room, easy on and off highway.
Pros:

We love Homewood suites in general when we travel with our adult daughters. There is always plenty of room!

Cons:

Our only complaint was breakfast, they ran out of bacon and we asked for more at 910am. We finally left after 20 mins and asking at least two additional staff who both stated “she’s getting it”.

2026-07-20 • via Nuitee
B
Balachandran • family_with_children • us
9
Pros:

Cleanliness

Cons:

Breakfast ran out of fruit and other items

2026-06-21 • via Nuitee
T
Tia • solo_traveller • us
10
2026-06-17 • via Nuitee
D
Donald • couple • us
2
There was bugs in the bedroom and the bathroom so didn’t get any sleep let alone couldn’t even enjoy
Pros:

Breakfast was so so could be a lot better

Cons:

If the food was hot enough it wouldn’t be so bad

2026-06-01 • via Nuitee
K
Kelly • family_with_children • us
8
Great size and location, bring your own cleaning products, slippers, and maybe don’t sit on the couch
Pros:

Convenient location to where we needed to stay. Lobby was well kept.

Cons:

Obviously renovated in the last few years, but poorly done. So much dirty carpet, elevators looked and sounded like they were from 1985. No fans in the bathrooms for moisture. Water damage in the bathroom. Carpets and couch were SO dirty. I had to re-clean the room/bathroom before I’d let my kids touch anything.

2026-06-01 • via Nuitee
B
Bambi • family_with_children • us
8
2026-05-26 • via Nuitee
Y
Yeimi • family_with_children • us
10
2026-05-24 • via Nuitee
B
Brandy • solo_traveller • us
10
2026-05-21 • via Nuitee
J
Jimmy • extended_group • us
10
2026-05-20 • via Nuitee
B
BOB • couple • us
10
Recommend anyone needing a safe place, fully staffed with breakfast included. Liked within walking distance a nice resta
Pros:

Excellent Location n very close to a restaurant. We felt safe staying there Bob S

Cons:

Nothing- very good hotel

2026-05-12 • via Nuitee
C
Curtis • family_with_children • us
8
I would definitely recommend others to lodge here.
Pros:

Location was centralized. Facility was clean. Room was comfortable.

Cons:

No dislikes.

2026-04-30 • via Nuitee
K
Kaytlin • couple • us
8
Clean and efficient stay
Pros:

Very clean! I was there for a class being held in one of their upstairs conference rooms, and the whole facility was exceptionally clean!

Cons:

The elevator seems pretty sketchy, I opted to take the stairs

2026-04-29 • via Nuitee
D
darkman4ya • solo_traveller • us
10
2026-04-28 • via Nuitee
E
Enrique • extended_group • pr
10
Perfect for short or long stays
Pros:

Location

2026-04-23 • via Nuitee