SpringHill Suites Indianapolis Carmel

Hotels
•
SpringHill Suites
8.2 (516 reviews)
11855 North Meridian Street , Carmel , US
+1 317-846-1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast variety
Cons:
Cleanliness issues in some rooms
Room comfort complaints

Categories

Cleanliness
7.55
Some rooms reported cleanliness issues such as cobwebs and a pungent smell.
Service
9.55
Many reviews praised the friendly and helpful staff.
Location
8.55
Location was highlighted as convenient for access to city center and attractions.
Room Quality
7.55
Some rooms had issues like broken couches and uncomfortable beds.
Amenities
8.05
Amenities including the pool and breakfast were appreciated, though some rooms had issues.
Value for Money
8.05
Affordable pricing compared to nearby hotels, but some felt it was a bit high.
Food and Beverage
8.05
Wide variety at breakfast, but one reviewer rated it as the worst breakfast experience.
Overall Experience
8.25
Overall, guests had a mix of experiences, but many expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:22

Property Description

Modern Suites with Convenient Amenities
Experience comfort and convenience at SpringHill Suites Indianapolis Carmel, where each suite is equipped with a mini-fridge, microwave, and free internet access.

Relaxation and Recreation
Unwind by taking a dip in the indoor pool or start your day with a delicious breakfast buffet.

Convenient Services and Nearby Attractions
Benefit from 24-hour front desk assistance, laundry services, and easy access to attractions like Prairie View Golf Club and Ferrin's Fruit Winery. Book your stay now for a memorable experience at Indianapolis Carmel SpringHill Suites!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.2
Based on 516 reviews
Cleanliness: 7.55
Service: 9.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
B
Britni • family_with_children • us
5
Pros:

It was convenient for us as my son has an early morning appointment

Cons:

I feel it could have been cleaner.

2026-10-08 • via Nuitee
T
Terry • couple • us
1
2026-09-15 • via Nuitee
D
Douglas • couple • us
10
2026-09-12 • via Nuitee
J
john • extended_group • us
5
2026-09-11 • via Nuitee
D
Duckham • couple • us
8
Mostly great, only one complaint.
Pros:

We liked the friendly staff, the room itself, basically everything but one thing which I will address in the next box.

Cons:

The breakfast could have been better--the coffee was lukewarm, the eggs also. The waffle was good, and there were other options but I have been to other spots with a more inviting, warm breakfast.

2026-09-08 • via Nuitee
D
David • couple • us
9
2026-09-07 • via Nuitee
K
Kristine • solo_traveller • us
3
Cons:

The beds were very hard

2026-09-01 • via Nuitee
K
Kimberly • extended_group • us
5
Stay was okay, no coffee in the morning at our departure time.
Pros:

Convenient, pretty clean!

Cons:

Breakfast didn't start until 7:00 am., which is pretty late for a hotel breakfast. I specifically chose the hotel instead if a more spacious Airbnb, to cut the stress of grabbing breakfast in the morning. Due to the time, we were unable to enjoy any of it.

2026-08-31 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-08-26 • via Nuitee
A
Anissa • family_with_children • us
7
Pros:

Location was great.

Cons:

The hotel needs updating. Could use bigger pillows.

2026-08-24 • via Nuitee
L
Lloyd • family_with_children • us
2
2026-08-24 • via Nuitee
K
Kelly • family_with_children • ca
9
2026-08-23 • via Nuitee
M
Madison • family_with_children • us
9
Pros:

Breakfast was good

Cons:

Trundle mattress was very uncomfortable

2026-08-19 • via Nuitee
C
Charles • solo_traveller • us
9
2026-08-15 • via Nuitee
E
Emanuele • solo_traveller • it
10
2026-08-10 • via Nuitee
B
Barb • couple • us
10
2026-08-08 • via Nuitee
J
Julie • family_with_children • us
7
Restful, pleasant, & a good value.
Pros:

I stayed with my 13-year-old granddaughter, who forgot her phone charger. You know kids that age - they can't live without their phones! We went to the front desk & asked Yuv, the attendant on duty, if any lightning chargers were available. He politely said they don’t have chargers to lend out. Then I asked if maybe there was a cord in the lost & found that we could borrow for the night. Nope, nothing there. Then Yuv said, “Hold on a moment while I run out to my car.” He ran out to his car & brought us his own personal Lightning charger & let us borrow it for the night! Yuv deserves recognition for his kindness & for going above & beyond to provide excellent service!

Cons:

The shower was subpar & had poor pressure.

2026-08-04 • via Nuitee
J
jimandpaulac2026 • Family
2
If you are in a pinch
Pros:

All business face unforeseen circumstances, and how the business responds sets them apart from the competition. The hotel wi-fi or computers were down. When we walked in at 10:30pm at night the line was long. People who tried to check in at 3:30pm were still waiting for their rooms. Management pivoted and checked everyone in by paper and coping payments, should have happened well before we arrived. We were NOT told that the hotel was going through renovations. Common area there was no A/C, so very stuffy. Looks like there was leaks from ceilings everywhere on main floor. Our room was.... acceptable. However, the tub was rusted and disgusting. The non-management staff was very kind and tried to be as helpful as possible

2026-07-22 • via Tripadvisor
C
CJBB81 • Family
2
Horrible
Pros:

Do not stay here. Terrible experience. Broken AC, systems down, no ice, worn down.

2026-07-19 • via Tripadvisor
T
Tiffany • couple • us
1
Underwhelming and unacceptable
Pros:

Location

Cons:

Nothing worked and it was not clean. The window was shattered and water leaks everywhere. Staff didn’t speak English and not helpful

2026-07-14 • via Nuitee