Louis C Jacob, Hamburg, Autograph Collection

Hotels
•
Autograph Collection
8.8 (1127 reviews)
Elbchaussee 401-403 , Hamburg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room temperature issues
Limited amenities

Categories

Cleanliness
8.2
Some mentions of areas needing improvement, such as a toilet and room upkeep.
Service
9.2
Staff are frequently described as friendly and attentive, with good service noted.
Location
9.2
Many reviews highlight the hotel's excellent and convenient location.
Room Quality
8.7
Rooms are described as spacious and well-decorated; however, some complaints about temperature.
Amenities
8.2
No swimming pool is a known limitation; otherwise acceptable amenities.
Value for Money
8.7
Generally good value, but some concerns about charges like garage fees.
Food and Beverage
9.2
Food quality and breakfast service are frequently praised.
Overall Experience
9
Guests enjoyed their stay overall, with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:25

Property Description

Luxurious Accommodation
Experience the charm of the 5-star Hotel Louis C. Jacob, nestled along the picturesque River Elbe. Indulge in elegant rooms adorned with wooden flooring, hand-made rugs, and Nespresso coffee machines. Some rooms boast stunning views of the river, providing a truly enchanting stay.

Culinary Delights
Savor exquisite dining at Jacobs Restaurant, offering a blend of modern cuisine with French flair. Delight in the opulent ambiance featuring crystal chandeliers and captivating wall paintings. With a vast wine selection and views of the linden terrace, every meal is a memorable experience.

Relaxation and Convenience
Unwind at the on-site spa or explore the city with rental bicycles. Located just 20 minutes from Hamburg’s city centre by bus, and with nearby access to public transportation and parks, Hotel Louis C. Jacob offers both serenity and convenience for your stay.

To book your luxurious retreat by the River Elbe, reserve your stay at Hotel Louis C. Jacob today.

Important information:

It is essential to make a reservation for the restaurant.

When booking 5 rooms or more, different group policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 1127 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
M
Michael • couple • de
8
2026-06-06 • via Nuitee
B
Boogiedog • couple • nl
9
Fantastisch
Pros:

Ontbijt was overdadig, heerlijk en zeer goed

Cons:

Airconditioning op de kamer en bovenverdieping

2026-06-05 • via Nuitee
J
Jules • couple • ch
6
Pros:

Die Elbe.
Das Angebot beim Frühstück war wirklich gut.

Cons:

Das Personal entspricht nicht der Erwartung in einem 5sterne Haus.

2026-06-04 • via Nuitee
M
Meike • couple • de
9
2026-06-04 • via Nuitee
M
Mike • extended_group • de
8
Pros:

Es ist jedes Mal wirklich entspannend und idyllisch, auf der Terrasse zu sitzen und die Ruhe zu genießen. Der Besuch im Restaurant war hervorragend.

Cons:

das Personal an der Rezeption und der Terrasse war nicht besonders freundlich und interessiert. Auf der Terrasse gab es lange Wartezeiten und relativ chaotische Serviceabläufe.

2026-06-02 • via Nuitee
K
Kai • solo_traveller • de
10
2026-06-01 • via Nuitee
B
Bernd • solo_traveller • de
10
Sehr gut geführtes Hotel an einem sehr schönen Ort an der Elbe
Pros:

Sehr elegant und ansprechend!

Cons:

Kein Fitness Angebot , Wellness Sauna

2026-05-30 • via Nuitee
H
Hanneloren • couple • us
4
The outskirts were pretty/ my
Pros:

It was in a high scale neighborhood

Cons:

My room smelled so bad . Like some
Had die on it

2026-05-29 • via Nuitee
F
Frederic • solo_traveller • de
9
2026-05-27 • via Nuitee
D
Detlef • solo_traveller • de
8
2026-05-26 • via Nuitee
P
Petra • couple • de
9
Immer wieder gerne.
Pros:

Sehr freundlicher und hilfsbereiter Empfang. Sehr geräumiges Zimmer mit Blick in einen schönen Garten. Die Lindenterrasse ist nicht zu toppen. Wir haben den Aufenthalt sehr genossen.

Cons:

Der Service beim Frühstück war etwas überfordert und nicht besonders freundlich mit Ausnahme des äußerst hilfsbereiten jungen Kochs.

2026-05-26 • via Nuitee
P
Patricia • solo_traveller • it
10
Magnificent place
Pros:

This is such a beautiful hotel, I have been there many times for business reasons and will go back whenever I can. I would definitely go for leisure time as well.

Cons:

The only thing to say is that there is no air conditioning in the rooms

2026-05-26 • via Nuitee
S
Selahattin • couple • nl
10
Everytime when i visit hamburg i will stay in this hotel
Pros:

Clean

Cons:

Everything was perfect, amazing

2026-05-26 • via Nuitee
S
Stefanie • couple • de
10
2026-05-25 • via Nuitee
A
Aileen • couple • de
8
2026-05-25 • via Nuitee
V
Vishal • couple • dk
9
2026-05-24 • via Nuitee
M
Monika • couple • ch
10
2026-05-19 • via Nuitee
C
Charlie • family_with_children • gb
8
2026-05-18 • via Nuitee
M
Michael • couple • de
10
2026-05-17 • via Nuitee
H
Hans-Christian • couple • de
10
Wunderbar! Frühstücken ein Genuss mit individuellen Speisen
Pros:

Lage und das italienische Restaurant

2026-05-16 • via Nuitee