Microtel Inn and Suites by Wyndham Ciudad Juarez, US Consulate

Hotels
Microtel Inns & Suites
8 (1676 reviews)
Paseo de la Victoria 4150-E Col. Mision De Los Lagos , Ciudad Juárez , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Inconsistencies in food quality

Categories

Cleanliness
6.71
Some reviews found the bed sheets and towels old and not looking clean.
Service
8.68
Staff consistently mentioned as friendly, professional, and helpful.
Location
9.22
Excellent location near consulate and various amenities.
Room Quality
8.17
Rooms are spacious and comfortable; however, issues with cleanliness were noted.
Amenities
8.2
Good amenities like laundry and breakfast, but some mentioned need for improvement.
Value for Money
7.66
Overall value felt average, considering some inconsistencies in service and room quality.
Food and Beverage
7.21
Breakfast quality varied, with some reviews mentioning lack of variety and flavor.
Overall Experience
8.18
Overall positive with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:54

Property Description

Prime Location at US Consulate Premises
Situated within the US Consulate premises and adjacent to the US Consulate Hospital, our hotel offers unparalleled convenience and security for your stay.

Convenient Amenities for Business and Leisure
Enjoy access to a fully-equipped gym, complimentary Wi-Fi, and a business center with free internet and laundry service. Indulge in room service from various restaurants located within the shopping centre where the hotel is nestled.

Comfortable Rooms with Essential Features
Relax in our Microtel Inn and Suites rooms featuring a work desk, cable TV, and private bathrooms. Start your day right with a complimentary daily breakfast to fuel your adventures.

Book now for a seamless blend of comfort and convenience during your Ciudad Juarez visit!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Location

Guest Reviews

8
Based on 1676 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.18
M
Maribel solo_traveller us
3
Todo viejo descuidado
Pros:

Lo único bueno fue la ubicación. Lo demas es muy viejo descuidado carpetas sucias con mal olor. No lo recomiendo

Cons:

Carpetas muy sucias paredes manchadas. Todo viejo. Las fotos que muestran no son reales

2026-08-29 via Nuitee
M
Mario solo_traveller mx
9
2026-08-28 via Nuitee
E
Enrique family_with_children us
1
2026-08-28 via Nuitee
R
Randall couple mx
3
Great staff, very convenient but they deserve more to work with.
Pros:

The location was great. The employees were excellent and very friendly and helpful. Susana, the front desk manager was wonderful and extremely friendly and helpful.

Cons:

The couch was the most uncomfortable couch I have ever sat on. The air conditioner was very loud and too close to the bed so the cold air blows directly on you in bed. There were no drinking glasses in the room. The rooms and hallways badly needed a facelift and remodeling. The breakfast was virtually the same every day and after several days we had breakfast out. The bath towels were very old and rough not soft, absorbent, and fluffy. There were no washcloths furnished and there was only plastic pump bottles for body soap. The water pressure in the bathroom sink was very low and not good for anything. In short, they have a great staff who try very hard but they need to be given more to work with.

2026-08-26 via Nuitee
J
Juan Raul solo_traveller mx
1
2026-08-26 via Nuitee
K
Kaileen family_with_children us
8
2026-08-24 via Nuitee
L
Lesley Denisse solo_traveller mx
2
Pros:

La habitación estaba bien

Cons:

Al final el precio que pagamos fue muchísimo mas alto del que salía en línea, al final si van a pagar eso es mejor ir a otros hoteles
El elevador no servia y la luz se fue 2 veces, tampoco nos dieron el letrero de no molestar por lo que nos despertaron en la mañana

2026-08-24 via Nuitee
R
Rebeca Vega solo_traveller mx
10
2026-08-22 via Nuitee
G
Guadalupe couple mx
10
Great experience
Pros:

Confortable and super close to the USA CONSULADO

2026-08-21 via Nuitee
T
Tomas couple us
9
2026-08-20 via Nuitee
J
Jeisell solo_traveller mx
6
2026-08-20 via Nuitee
J
Juana couple us
1
Would not stay there again!!
Pros:

The room smelled like urine. The elevator did not work for a while. Only one person there cared about that was happing. The next day we finally got moved to another room on the 1st floor.

2026-08-20 via Nuitee
A
Alma family_with_children mx
5
Cons:

el desayuno simple sin sabor nada de que decir bueno y la falta del elevador por la noches que falta de consideración y mas estando en el ultimo piso pésimo en eso deberían de poner que apagan el elevador por las noches para uno determinar si se aloja o no y el desayuno les falta mas ingenió en la presentación y el sabor y contar con cantidades suficientes si es que sabe que el hotel tiene mucho huéspedes, la limpieza deberian de hacerla a profundidad aspirado de pisos y limpieza de baños las regaderas en pesimo estado

2026-08-19 via Nuitee
R
Rebollar solo_traveller us
10
2026-08-18 via Nuitee
J
jesus solo_traveller mx
9
buena
Pros:

esta ubicado un poco lejos de donde trabajaba y el desayuno muy raquítico y sin sabor

Cons:

el desayuno estaba muy insípido y frio

2026-08-18 via Nuitee
M
María couple us
5
Todo estuvo muy bien, solamente esa aroma muy fuerte que tienen de la alfombra
Pros:

lo cercas que está de clínica y consulado

Cons:

hay una aroma muy fuerte, no sé si es la alfombra. Y también que me cobraron un poquito caro cuando no estuve todos los días que tenía planeado

2026-08-17 via Nuitee
O
Octavio family_with_children mx
10
2026-08-17 via Nuitee
C
Cristian solo_traveller mx
9
2026-08-17 via Nuitee
R
Rodolfo solo_traveller us
1
Muy sucio
Cons:

Tenia un olor a humedad muy fuerte, las almohada estaban muy sucias y me refiero que huelen a cabeza sucia, suelo hospedarme 2 veces por mes y es la primera vez que me sucede este tipo de suceso, era la habitación 130

2026-08-17 via Nuitee
L
Lopez family_with_children mx
4
Pros:

La ubicación

Cons:

Las instalaciones descuidadas y maltratadas
El desayuno muy deficiente y

2026-08-16 via Nuitee