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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Pool with view
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Pool bar
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Nightclub/DJ
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Pool cover
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious 18th Century Hacienda Turned Boutique Hotel
Historic Charm and Modern Luxury
Experience a blend of history and modern luxury at Hacienda Xcanatun, where 18th-century grandeur meets contemporary design in 54 unique suites. Enjoy marble flooring, iPod docking stations, and spa-like bathrooms in every room.
Culinary Delights and Relaxation
Indulge in fusion cuisine at Casa de Piedra restaurant, offering French dishes with a Yucatan twist. Unwind at the spa with New Age and Mayan treatments. Take a dip in the Olympic-size pool, surrounded by lush gardens, or rejuvenate at the Angsana Spa for a truly tranquil experience.
Nature Retreat Near Merida
Just 15 minutes from downtown Merida, our urban resort offers a serene escape near historic sites like Dzibilchaltun ruins. Immerse yourself in nature at our private gardens and experience the perfect harmony of luxury and tradition.
Book now to experience the ultimate blend of history, luxury, and relaxation at Hacienda Xcanatun, Angsana Heritage Collection.
The property's facilities are only for the use of guests staying at the property.
Breakfast is available for an extra charge for children and extra guests.
Please note that construction works are ongoing and will continue through April 2027 for Towers A and B, and through April 2028 for the final tower.
Guests may experience some noise or light disturbances from Monday to Saturday during the following working hours:
Monday to Friday: from 09:00 to 18:00
Saturday: from 09:00 to 13:00Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
I loved the nature and rooms spread out.
The entry to property is really bad, alot of billboards before arriving at entrance of property.
Also no umbrella’s at pool.
Jolies suites, lit confortable, lieu dépaysant
Travaux de construction très bruyants et très visibles dans l’hôtel qui ont rendu le séjour peu reposant, eau de la piscine verdâtre qui a déteint sur les maillots, aucun geste commercial malgré ces désagréments. Massage très chers (190 € pour 60 minutes), buffet du petit déjeuner facturé à la pièce, manque quelques équipements dans la salle de sport (ex tapis de course, sac de boxe).
Excellent service, clean rooms, the photos matched the experience and plenty of amenities. The team was very friendly and I wish we could tell them again thank you.
Nothing.
Amazing place
Very nice staff, competent and very supportive. Great Job !!
The pool are is surrounded by apparently semi- abandoned concrete constructions which is really disturbing for the eye and crushes with the amenity of the place.
EL SAZON DE LA COMIDA
Staff was super friendly and pool was so relaxing
They are building more condo so the noise isn't the best
La atención del personal y las instalaciones
Cambiaron el menú de la comida y no me gustó la nueva
The hacienda is beautiful and the rooms are gorgeous. The staff is really kind and professional, and on top of this, the food is amazing.
The prices are a bit surprising for Mexico.
La habitación y la piscina grande
Falta mantenimiento a las piscinas, los precios de la comida un poco elevado
Absolutely amazing property. Aesthetically beautiful, amazing staff, delicious food, and incredibly comfortable. Highly recommended!
Nothing, it was exceptional.
La comida excelente
Mi reseña tenía un costo y después hubo un error y tuvimos que pagar más
Personnel très gentil qui essaie de faire au mieux mais manque parfois de formation
Photos mensongères, ce n'est pas du tout au milieu de la nature. C'est dans une zone industrielle avec des buildings en construction autour.
Café qui est très mauvais au bar et facturé 5€
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