Quality Inn Branson - Hwy 76 Central

The rooms were filthy. Blood on the comforters. Pieces of bugs on the floor, mold in the toilet, toenails on the floor, sink was cracked and poorly repaired, tile in shower was cracked. Lamp shades were filthy. Had to wait for an hour for someone to show up so we could check out. Dead bugs inside light fixture. Filth on the walls. I had to clean the room before I could stay in it and pay for it to stay in. Really. The breakfast was gross. This location does not boast well for Choice Hotels. Worse place I have ever stayed. If I didnt drive over 5 hours from home and I was allowed to cancel without being charged I would not have stayed in this pit.

Had to change rooms the first night, no hot water. Facility did not smell good. Pool area was dirty and stinky, hot tub did not work. Basic rooms nothing special. Breakfast was not good, very basic . Hot food was gross. Bread was stale. Coffee was good. Staff was very kind .

The night we arrived, we went to our room and found a cockroach crawling on the bed. I immediately took a picture and requested to be moved to another room. Thankfully, they accommodated that request, but unfortunately, the overall cleanliness of the hotel was still very disappointing. The rooms felt dirty, and I was uncomfortable even walking around without shoes on.

The pool was absolutely disgusting. My son had been so excited to go swimming, but after putting just one leg in the water, he decided he didn't want to swim at all. That alone was extremely disappointing.

On top of everything else, the TV in our room didn't work, so we spent all three nights without a working television.

I seriously considered moving to another hotel, but because I had booked through a third-party agency, I wasn't sure how complicated that process would be. I also didn't want to spend another $300 on accommodations when I had already paid for this stay.

Overall, this was a very disappointing experience. I wasn't expecting luxury, but I do expect a clean, comfortable room, a usable pool, and basic amenities that actually work. Unfortunately, this hotel fell short of even those expectations.

I didn't like that. The staff was rude. They didn't have another room to put me in. I ended up missing reservations for Dixie stampede, as well as there was cockroaches brown. Recluse spiders and mold in my room

The elevator floor was very dirty and the elevator made horrible sounds. In our room the desk phone did not work and they didnt answer when. We used our phone. Our TV kept saying needed scanned and the remote didnt work.
My husband had to walk across the parking lot to get batteries for the remote they told us maintenance was not in . The remote didnt work after all. Check out i told the clerk all of it and she said ill pass it on .

The hot tub wasn't working

Beds were terribly uncomfortable. Like a board in the middle of my back. Shower did not go on fully, half ran into tub. The rug was filthy although the tile floor looked clean. The curtain did not fit the window and we had to prop it closed. The top lock would catch. Had to prop a chair under the doorknob. We were told that was a ‘better’ room. Not at all. The phone did not work when we tried calling the desk.

When we arrived the room wasn’t ready and was told they were short handed and wouldn’t know when it’ll be available. Went to get an extra cover and was told she can’t give me one and I said where are they and she said in the laundry room and they all went home.
She was very rude and not helpful at all. She never attempted to fix either issue.
I wouldn’t stay here unless it was freezing outside and you had no other option! Hotels like these that charge crazy prices for rooms just cause the location are crazy! Rooms are nothing like the pics you see online! Stay clear of this hotel!

Bugs in the room as soon as I moved one thing. Was told I'd be contacted in a couple days to issue a refund. Still waiting on a call.

I was illegally charged 330$ for my service dogs and then hung up on when I filed a complaint and 3 weeks later have yet to hear back.

Would rather have an inside entrance

The only thing I didn’t like about the room was there was no trash cans by the coffee machine or the bed. Very nice and relaxing

Hotel was not as described. Hot tub was broken and told it had been for some time. Steps to get to room on second level taped off and had to walk some distance to get to the next steps to get to second floor. The pool is not that easy to get to. On website it appears that rooms are on inside of hotel but thats not the case. Rooms are on outside of building with no elevator. Rooms not very clean either. The bed is comfortable and shower was the best part for me. Good pressure and nice and hot water. Not much of a selection of things to watch on tv either. Overall not that great of a stay. Will not be going back.

The elevator and hot tub were down while we were staying.

Housekeeping was bad, cockroaches in our room and room smelled like urine.