ibis Styles Kingsgate Melbourne

Hotels
•
ibis Styles
7.6 (8550 reviews)
131 King Street , Melbourne , au
+61 3 9629 4171

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
6.49
Some reviews indicated issues with cleanliness, specifically mentioning dust and small, unclean rooms.
Service
8.46
Overall positive mentions of friendly and helpful staff, with specific praise for service quality.
Location
9.5
The location received consistent praise for its convenience, being close to transport and city attractions.
Room Quality
5.95
Rooms were described as small and dated, leading to a lower sentiment in this category.
Amenities
6.98
Basic amenities were noted, but there were some complaints about missing items like an extra pillow.
Value for Money
7.44
Reviews suggested that while the location offered good value, the quality of rooms detracted from overall value.
Food and Beverage
7.99
Breakfast received positive remarks, though limited feedback was provided overall.
Overall Experience
7.96
Despite some complaints, many guests expressed a satisfactory experience overall, influenced by the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:54

Property Description

Central Location
Located in Melbourne CBD, ibis Styles Kingsgate Hotel offers proximity to major city attractions and easy access to free tram zones, making it an ideal choice for exploring the vibrant city.

Comfortable Accommodation
Guest rooms at Kingsgate Hotel are equipped with essential amenities including free Wi-Fi, air-conditioning, and a safety deposit box, ensuring a comfortable stay for budget-conscious travelers.

Convenient Facilities
With off-site car parking options available and a small fitness centre on-site, Kingsgate Hotel provides convenience and practicality for guests during their stay in Melbourne.

Book now for an affordable and comfortable stay at ibis Styles Kingsgate Hotel, your gateway to exploring the best of Melbourne.

Important information:

Please also note, there is a 1.4% credit card surcharge when using a credit card. For pre-paid bookings the card holder must present a valid credit matching to their photo ID on check in.

The hotel building itself was originally constructed in 1926 and has a long history as part of Melbourne’s hospitality landscape. Over time, it has evolved to meet changing market demands and guest expectations. The property currently operates under the ibis Styles Kingsgate Hotel brand, which is part
of the global ibis Styles network owned by Accor.

The ibis Styles brand has its origins in All Seasons, which was established in Australia in 1980. In 1999, All Seasons was acquired by Accor, integrating the hotel into a global network of midscale and economy hotels. In 2011, All Seasons was rebranded as ibis Styles globally, reflecting a more modern, design focused approach to economy accommodations. The hotel was taken over by its current management in 2014, accompanied by a major refurbishment to modernize the property and align it with ibis Styles
brand standards.

Since then, the hotel has evolved into a vibrant, midscale property catering to both business and leisure travelers, balancing affordability with a stylish, contemporary guest experience. Its central location and design-led concept have helped attract a diverse clientele, including domestic and international visitors.

All guests are required to present valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.6
Based on 8550 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9.5
Room Quality: 5.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.96
S
Sofia • couple • au
10
2026-08-16 • via Nuitee
J
Julie Mae • solo_traveller • au
10
Great stay! Friendly and approachable staff, especially during check-in. Very welcoming and helpful. Room is clean.
Pros:

The staff are very approachable, especially the one who assisted me with checking in. He was very friendly and helpful.

Cons:

Nothing.

2026-08-15 • via Nuitee
G
Georgia • solo_traveller • au
3
Pros:

Very close to Southern Cross Station.

Cons:

I came back to my room to find it unlocked and open for anyone able to access. When I alerted staff on the evening I found out they were very dismissive of my concerns/felt like they didnt believe me. Reported that they would check CCTV footage but never let me know how that happened. I had to follow up the next day to ask what had happened. There were new staff, they were not told/no information was passed on. They did end up confirming that it was cleaning staff that accessed my room BUT I didn't request my room to be cleaned NOR had they actually cleaned my room when they accessed it. If you stay here, make sure you carry ALL valuables with you or use the safe if you cannot take them.

2026-08-15 • via Nuitee
K
Karen • extended_group • au
8
2026-08-15 • via Nuitee
S
Sonal • solo_traveller • in
10
Convenient location, at affordable price, with great breakfast spread
Pros:

The overall hotel experience was wonderful. First, starting with the booking and check-in experience. I had a few questions which I asked through Booking.com, and the hotel replied within 24 hours to my queries. Then, the staff at the reception were friendly. They also assisted me with providing the form on census night. The room was cosy, ideal for Melbourne winters, equipped with heating, a TV, and a small kitchenette with a kettle and fridge. The bathroom has heat lights and the body wash provided was pleasant on the skin, since I have fairly sensitive skin, it didn't dry out my skin. The best part of my stay had to be breakfast - a great spread of items, with plenty of options for vegetarians. Location was also an added bonus - walking distance to Southern Cross and Bourke Street. The room price was affordable, especially with breakfast included.

Cons:

The room phone was not working, so I had to connect through my mobile phone or go downstairs to the reception to reach them.

2026-08-15 • via Nuitee
A
amin • solo_traveller • it
2
2026-08-15 • via Nuitee
C
Carl mead • solo_traveller • au
7
2026-08-15 • via Nuitee
M
Margaret • solo_traveller • au
5
2026-08-14 • via Nuitee
B
Brenton • solo_traveller • au
7
2026-08-14 • via Nuitee
P
Peter • solo_traveller • au
8
2026-08-14 • via Nuitee
L
Lisa • extended_group • au
10
It was more than I expected for the cost. Best location. Everything I wanted I could walk to.
Pros:

So cost effective. I loved the staff. Very happy and accomodating

Cons:

nothing at all

2026-08-14 • via Nuitee
E
Erin • family_with_children • au
9
Great spot for a few days with kids. Room was good for value
Pros:

Close in city

Cons:

That there was no window to look outside.
Very weird size rooms.

2026-08-14 • via Nuitee
J
Jason • solo_traveller • au
10
2026-08-13 • via Nuitee
R
Rajita • family_with_children • ae
8
2026-08-13 • via Nuitee
S
Shaun • solo_traveller • au
10
2026-08-13 • via Nuitee
M
Morelia • couple • au
1
No like it because I didn’t received a clean up or refresh for my room
Pros:

Not like it

Cons:

Too much homeless

2026-08-13 • via Nuitee
R
Robyne • solo_traveller • au
9
Pros:

The clean room, thank you housekeeping.

2026-08-13 • via Nuitee
L
Luca • extended_group • au
7
2026-08-13 • via Nuitee
N
Nya • couple • au
7
2026-08-13 • via Nuitee
A
Alison • solo_traveller • au
8
2026-08-13 • via Nuitee