Ideal City Walk

Hotels
8.2 (2872 reviews)
Piazza Garibaldi 99 , Naples , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent location near station
Friendly, helpful staff
Clean and modern rooms (many mentions)
Good, varied breakfast
Comfortable beds / good value
Cons:
No mini-fridge in rooms mentioned by several guests
No elevator (issue for some guests with luggage or mobility)
Small/old bathrooms and basic finishes in places
Street noise and thin walls reported
One reported bed-bug infestation (isolated but severe)

Categories

Cleanliness
7.8
Mostly praised as clean in many reviews ("clean", "tout était propre", "Czysto"), but a serious isolated report of bed-bug infestation and occasional comments about bathroom fixtures reduce the score.
Service
9.2
Consistently highlighted as a strong point: friendly, helpful and attentive staff at reception and breakfast (multiple languages praising staff behaviour and specific mentions of helpfulness and luggage storage).
Location
9.2
Repeatedly praised for excellent proximity to train/bus stations and convenient for transit; many comments note it is very close to the station.
Room Quality
7.4
Rooms described as clean and modern by several guests, with comfortable beds, but occasional criticisms: very small bathrooms, basic finishes, some noise from the street and thin walls heard between rooms.
Amenities
6.8
Amenities receive mixed mentions: good breakfast and occasional in-room coffee, but multiple guests note missing mini-fridges, lack of elevator and limited in-room facilities.
Value for Money
8.2
Several guests explicitly mention good value/quality-price and overall satisfactory expectations met; aligns with the target overall rating where not contradicted.
Food and Beverage
8.4
Breakfast is a clear positive in many reviews (described as varied, good quality and well-stocked), though some describe it as average; breakfast staff praised for attentiveness.
Overall Experience
8.6
Overall very positive guest experiences and many recommendations and repeat-stay intentions, tempered by isolated but serious negatives (bed-bug report) and some facility limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:50

Property Description

Central Location & Convenient Transportation:
Located in the heart of Naples, Hotel Ideal is just opposite Piazza Garibaldi Train Station and a stone's throw away from a metro stop, providing easy access to explore the city.

Charming Family-Run Boutique Hotel:
Housed in a beautifully renovated 20th-century building, Hotel Ideal Boutique offers cozy air-conditioned rooms decorated in warm colors, some with balconies for a delightful stay experience.

Delightful Dining Options & Proximity to Attractions:
Enjoy a daily continental breakfast with freshly baked pastries and cappuccino, indulge in an extensive wine list at the on-site restaurant, and unwind at the bar. With the port and airport nearby, Hotel Ideal is the perfect choice for your Naples getaway.

Book your stay at Hotel Ideal now for an unforgettable Naples experience!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.2
Based on 2872 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.2
Room Quality: 7.4
Amenities: 6.8
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.6
D
Diego • family_with_children • cr
10
Pros:

Super céntrico y cerca de restaurantes y terminales importantes

2026-10-31 • via Nuitee
A
Adrien • couple • fr
10
Nice stay
Pros:

Although we just stayed for one night affer visiting Amalfi Coast but it was great stay. The staffs of the hotel are very nice friendly and helpful. the man in the reception nicely welcomed us and allowed us to leave our lugage until the room was ready as we arrived before 12pm and the room would be ready at 2pm.

We had the room with balcony looking to the backyard that i find it really nice and quiet and the room is very clean. Location is on the plazza Garibaldi near the restaurants train station , taxi, bus and shopping. Easy to get the train, bus and taxi from the hotel.

We could not enjoyed the breakfast as we had to leave very early in the morning.
Special mentioned to Mia the receptionist who was really nice and kind to help us arranged the taxi to the airport as we had to leave the hotel 4am in the morning to catch our flight, and the night security of the hotel also helped us to arrange this transfer to make sure the taxi was in time and smooth.
From check in to check out, it was just perfect.

Cons:

None

2026-10-31 • via Nuitee
C
Claudio • family_with_children • it
8
Cons:

Ragazzo al check-in un po' confusionario con le modalitá di pagamento, il cliente deve poter decidere come pagare

2026-10-30 • via Nuitee
C
Carol • extended_group • nz
8
A small hotel with friendly staff, close to the station for quick access to the ferry terminal.
Pros:

The staff at Ideal City Walk were friendly and helpful. We arrived very early and received a cheerful greeting, plus an immediate offer to store our luggage. When we returned, another helpful staff member carried our luggage up to the first floor for us (there is no lift) - this being the same staff member who made sure our coffee was to our liking in the breakfast room. We very much appreciated the service.

Cons:

Only a small criticism about the scrambled eggs at breakfast time. It's difficult for these to retain moisture when in a warming dish, particularly if there is not a large number of people to eat them quickly. They were really overcooked and not very appealing. Maybe preferable to offer more cold meat, boiled eggs and cheese with the excellent bread, rather than trying to cater with eggs and bacon?

2026-10-30 • via Nuitee
P
Paolo • couple • it
10
2026-10-29 • via Nuitee
N
niyazi cem • family_with_children • se
10
2026-10-29 • via Nuitee
B
Bolong • couple • nl
10
Good overall
Pros:

Everything, the shower, the bed, the temperature, the yard, the staff. I forgot my charger but they found it and sealed it in an envelope waiting for me to fetch it.

Cons:

If i had to, the yard wasn't cleaned that well, paper pieces and dirt. The room we booked was to the smaller end. The toilet flushing is the old Italian style which you have to push hard for a few times to get it full on

2026-10-28 • via Nuitee
M
Michele • extended_group • it
7
Toccata e fuga vicino alla stazione.
Pros:

Ottima la posizione. Staff molto cordiale.

Cons:

Colazione molto scarsa e deludente.
Camere molto piccole, veramente piccole.
Piccolo lavandino in camera e bagno senza bidet.

2026-10-28 • via Nuitee
L
Lo pilato • extended_group • us
8
Buena
Pros:

La atención estuvo Exelente

Cons:

Las escaleras

2026-10-28 • via Nuitee
F
Fabio • solo_traveller • it
9
2026-10-28 • via Nuitee
N
Nicola • solo_traveller • it
8
Pros:

Struttura inaspettatamente silenziosa rispetto alla posizione, camera pulita e confortevole, personale gentile e disponibile.

Cons:

Nulla

2026-10-28 • via Nuitee
S
Sven • couple • de
5
Mit 160€ überteuert. sehr einfach, stillos, nicht 3 Sternen entsprechend
2026-10-28 • via Nuitee
K
Kurt • couple • no
9
Pros:

Veldig hyggelig mottagelse i resepsjonen. Rent og ordentlig + praktisk helligende mtp tog.

2026-10-26 • via Nuitee
P
Pane • solo_traveller • it
7
Ottimo punto per chi è in transizione di un viaggio o per una breve trasferta
Pros:

È la terza volta che torno in questa struttura, la posizione è ideale , come giustamente promesso dal nome , e le camere offrono tutte le comodità

Cons:

Il bagno aveva un brutto odore di chiuso, in generale però la pulizia è soddisfacente

2026-10-26 • via Nuitee
S
Sergio Ariel • family_with_children • ar
8
Pros:

Era lo que necesitábamos para una noche, limpio y cerca del centro.

Cons:

Nada

2026-10-25 • via Nuitee
K
Kendall • solo_traveller • nz
7
A very convenient location, good value for money in a charming old building.
Pros:

The staff were friendly and courteous and very helpful.

Cons:

There is no lift and there is a slight smell of ‘drains’ in that part of Naples.

2026-10-24 • via Nuitee
M
Marc Feilen • family_with_children • de
8
2026-10-24 • via Nuitee
M
Miles • couple • us
8
A quirky little hotel that more than met our needs
Pros:

This budget hotel has a superb location. The rooms are tiny but very well appointed and ours featured a large outdoor deck that provided additional space (albeit in the internal courtyard of the building). The staff especially Mia at reception were exceptionally helpful. Rooms are on the first floor of a building without elevator. That said, our bags were whisked to our rooms by the accommodating staff.

Cons:

Like several hotels we stayed in in Italy some funky sewer gas smells seem a part of large urban environments. Management seemed to take pains to manage the problem and both bedroom and bathroom had opening windows.

2026-10-24 • via Nuitee
B
Benecchi • family_with_children • it
9
Pros:

Posizione perfetta, ristoranti, metro', stazione a portata di mano, personale cordiale, disponibile e attento ad ogni richiesta, struttura leggermente datata, ma il prezzo lo dice che non puoi pretendere più di tanto, è un tre stelle. Da tenere in considerazione

Cons:

La struttura ha i suoi anni, c'è aria condizionata, frigobar, macchina caffè con capsule, impianto elettrico e serramenti nuovi i quali danno un ottimo isolamento acustico,

2026-10-24 • via Nuitee
D
Daniel • solo_traveller • se
8
Pros:

Close to the Central Station and 200m from the bus stop connection to the airport. It is quiet if you have a room not to the big square. Many close by restaurants and cafterias.

2026-10-23 • via Nuitee