Quality Inn Moses Lake

Hotels
•
Choice Hotels International
6.6 (168 reviews)
449 Melva Lane, I-90 & Exit 176, Moses Lake, Washington, 98837 , Moses Lake , US
1-509-765-8886

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Facilities

Free breakfast
Electric car charging station
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Picnic area
Golfing nearby
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Poor amenities
Run down property

Categories

Cleanliness
4.1
Cleanliness issues were highlighted with dirty rooms and linens.
Service
9.1
Staff were friendly and willing to assist, but the property was in poor condition.
Location
8.1
Convenient location near I-90.
Room Quality
5.1
Rooms were described as run down, with various maintenance issues.
Amenities
6.1
Some amenities like breakfast were mediocre, adding to the overall discontent.
Value for Money
6.1
Guests felt it did not meet the expected quality for the price charged.
Food and Beverage
7.1
Breakfast received negative feedback regarding taste and availability.
Overall Experience
7.1
Overall experience was poor due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:29

Property Description

Indulge in Relaxation in the Indoor Pool

Make the most of your stay at Quality Inn and take a dip in the inviting indoor pool. Whether unwinding after a long day of sightseeing or starting your morning with a refreshing swim, the pool offers a perfect retreat for guests of all ages.

Convenient Amenities for a Comfortable Stay

Enjoy complimentary wireless internet access throughout the property, allowing you to stay connected with ease. Additionally, take advantage of the picnic area, barbecue grills, and vending machine for added convenience during your visit.

Start Your Day Right with a Complimentary Breakfast

Begin your morning with a delicious start by indulging in the complimentary continental breakfast served at the hotel. Fuel up for the day ahead with a variety of breakfast options to suit every taste.

Embark on a delightful stay at Quality Inn in Moses Lake, just minutes away from key attractions and offering a range of amenities for a pleasant and memorable experience. Book your stay now for a relaxing getaway!

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MWH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 168 reviews
Cleanliness: 4.1
Service: 9.1
Location: 8.1
Room Quality: 5.1
Amenities: 6.1
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 7.1
B
Brent • family
2
Pros:

Bed wasn’t even clean when I got there from previous guest

2025-10-12 • via Nuitee
E
Eric • family
10
Pros:

Clean and quiet

2025-10-07 • via Nuitee
M
Maria • family
2
Pros:

Really, Ugly, place Never Stay, There Never, The Room Smell, So Bad

2025-10-01 • via Nuitee
J
Joey
6
Pros:

Everything was nice and proper

2025-09-30 • via Nuitee
Y
Yuliya • friends
2
Pros:

Guys you need more pay attention for your cleaning services, this place terrible has service
Thank you

2025-09-29 • via Nuitee
S
Shelley
4
Staff is Great…Property, not so much!
Pros:

The staff were wonderful and they all seem to be proud to work there. Everyone wanted to add to our stay. That being said, the property is in very poor condition. The rooms are clean but the walls are cracked and peeling, the furniture is badly scuffed. Our room did not have a hair dryer and staff was not able to supply one (although they offered to allow us to use another room to dry our hair…certainly inconvenient the gesture was nice). After purchasing our own hair dryer, there was no shampoo or conditioner dispensers or small bottles. Housekeeping was kind enough to provide some finally.

2025-09-28 • via Nuitee
R
Racheal
6
Pros:

Staff were friendly, knowledgeable, and very helpful. You can tell the building and rooms were old which makes it challenging to keep a clean appearance. I felt safe in my room and safe leaving my car in the parking lot.

2025-09-27 • via Nuitee
J
Jubin
4
Pros:

Building needs a remodeling

2025-09-24 • via Nuitee
D
Davin
6
Pros:

I booked Quality inn instead of the cheaper places for one night as we were only in town to purchase something and then leave ....their brand usually has good QUALITY....not here...the breakfast was poor tasting...the bed..I was fine but the rooms need w major update.....not my type of workmanship...the staff was fine.vert friendly...for a 120 per night the room was like the 70 per night across the street

2025-09-22 • via Nuitee
R
Robert
4
Definity not a "Quality" Inn
Pros:

The window had a large crack in it. The upholstered chair and stool were so incredibly dirty that we absolutely could not use them. The refrigerator dial was broken and it froze our drinks so that they exploded when opened.

2025-09-20 • via Nuitee
B
brittany
10
Pros:

Pool was great room was good.

2025-09-10 • via Nuitee
J
Jesse • partner
4
Pros:

Staff was very friendly including the manager Joann, but the room wasn’t clean and smelled like mold. Bad! Breakfast food was mediocre and not refilled.

2025-09-06 • via Nuitee
V
Verna
6
Pros:

We just needed a place to sleep after a show at the Gorge. Pros: clean, easy check in, friendly staff, bed was okay. Cons: one very beat up night stand (it was bad) stained wash cloth, rusty bathroom fixtures, pretty old and worn out hotel. Owner is being neglectful.

2025-08-31 • via Nuitee
D
Dorothy • family_with_children
6
Pros:

property is very run down

2025-08-29 • via Nuitee
M
maria • family_with_children
2
Pros:

It was very dirty. The sheets were dirty and bad area

2025-08-21 • via Nuitee
J
Joseph
8
Pros:

Great staff. Very nice and clean rooms

2025-08-07 • via Nuitee
K
Kate
10
Pros:

Good breakfast

2025-08-06 • via Nuitee
K
Kerry
2
Pros:

I had to step over people sleeping in front of my door the

2025-07-31 • via Nuitee
B
Byron • family
8
Pros:

Close to I-90

2025-07-31 • via Nuitee
R
Rebecca
2
Run, don't do it.
Pros:

I will never stay here again. I got zero sleep and the room was disgusting. They tried to say it was clean but absolutely not. Room didn't even have towels. Oh and the safe you are supposed to leave your values in was non existent in my room. Why they even have this room in rotation I don't know.

2025-07-25 • via Nuitee