Hotel Maria Cristina

Hotels
8.4 (537 reviews)
Calle Río Lerma # 31 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Architecture
Cons:
Wifi issues
Room Comfort
Service at Reception

Categories

Cleanliness
8.24
General cleanliness mentioned positively but noting some issues with room quality.
Service
7.71
Mixed reviews with some positive remarks about restaurant and valet service but poor reception experience.
Location
9.75
Consistently highlighted as excellent with good access to transport and nearby amenities.
Room Quality
7.7
Issues reported with bed comfort and various room facilities not functioning.
Amenities
8.23
Amenities exist but wifi issues noted, impacting overall satisfaction.
Value for Money
8.69
Value reflected positively despite some minor service issues.
Food and Beverage
8.24
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
8.61
Positive experience tempered by service issues and room quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:00

Property Description

Luxurious Accommodation & Convenient Location
Hotel Maria Cristina in Mexico City offers a luxurious stay just 700 metres from the United States Embassy. Enjoy top-notch amenities such as a fitness centre, free private parking, and a beautiful garden. The hotel's prime location, less than 1 km from The Angel of Independence, makes it a perfect choice for travelers wanting to explore the city.

Exceptional Facilities & Services
Indulge in the hotel's restaurant, room service, and 24-hour front desk, ensuring all your needs are met. Stay connected with free WiFi throughout the property and rest easy knowing the hotel is allergy-free. Each room is equipped with modern comforts like a flat-screen TV, a safety deposit box, and plush bedding.

Relaxation & Entertainment
Unwind on the sun terrace or mingle at the in-house bar. For business travelers, take advantage of the convenient business area. With attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular nearby, Hotel Maria Cristina is the perfect choice for your Mexico City getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 537 reviews
Cleanliness: 8.24
Service: 7.71
Location: 9.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
C
Carmen Valeria • couple • mx
9
2026-04-16 • via Nuitee
G
Gzmn • couple • mx
9
2026-04-13 • via Nuitee
B
Bernadette • family_with_children • us
5
Pros:

N/A

Cons:

My daughter and I were very upset that there was no wi-fi. The people at the front desk kept saying it was our equipment. That was not true. We kept complaining and complaining and they did nothing about it. My daughter had to work on a very important report and was not able to do so. Finally on the last night she went down to the man at the front desk and let him know how upset she was and he finally gave her a technical person to call. She spent about 30 minutes talking to him and then we were able to get wi-fi. This ruined the whole trip for us.
The hotel was nice but this experience made it awful Tell them to get this straightened out. I believe we deserve some kind of re-imbursement for this trouble that we went through. The man who greeted is at the front of the hotel was very nice.

2026-04-12 • via Nuitee
D
Dimas • couple • mx
9
Muy agradable.
Pros:

Atención del personal de recepción, bell boy, limpieza y restaurante
Excelente ubicación.

Cons:

El internet es intermitente y en las habitaciones no llega la señal de celular.

2026-04-10 • via Nuitee
J
Jorge • solo_traveller • mx
9
2026-04-09 • via Nuitee
M
Michelle • couple • mx
9
Un hotel que recuerda al DF.
Pros:

Me gusta la vibra que me recuerda a otro tiempo en la Ciudad de México. También me gustan los azulejos.

Cons:

Realmente me quedé muy poco tiempo como para notar algo malo.

2026-04-09 • via Nuitee
M
MASAYUKI • solo_traveller • jp
9
常宿にしたい❗️
Pros:

ロケーションとスタッフが最高、懐かしさに溢れこんなホテルが残って欲しい。

Cons:

支障はないがコンセントが古いのでリニューアルした方が良いと思います。

2026-04-08 • via Nuitee
G
Gaspar • extended_group • mx
8
JUSTO POR LO QUE PAGUE
Pros:

ES UN HOTEL BASICO, LIMPIO, SUPER BIEN UBICADO, PERSONAL ATENTO, SOLO QUE EL INTERNET NO SIRVE PARA TRAVAJAR EN ZOOM, SE DEBE PLANEAR ALGUNA ALTERNATIVA EN CASO DE QUE SEA EL OBJETIVO DE TRABAJAR POR ZOOM

Cons:

SI EL INTERNET TUVIERA REALMENTE UN BUEN ANCHO DE BANDA, CUANDO NO ESTAS TRABAJANDO EN PLATAFORMAS, ZOOM O BANCO ESTA TODO BIEN

2026-04-07 • via Nuitee
D
Dimas • couple • mx
9
Muy agradable
Pros:

Ubicación
Servicio

Cons:

Internet, señal y wifi.

2026-04-06 • via Nuitee
G
gabriela • couple • mx
8
Nice quiet place inmidst the the mayhem of the city
Pros:

Location, gardens, Breakfast

Cons:

The shower needed maintenance

2026-04-06 • via Nuitee
O
Oliver • couple • mx
9
Pros:

Muy buena ubicación, la habitación esta muy bien, muy bien la atención del personal.

Cons:

Debe mejorar la comodidad de las camas y el restaurante, el desayuno muy malo

2026-04-05 • via Nuitee
J
Julio César • extended_group • cr
8
Pros:

Location, and common areas well preserved.

Cons:

Bed mattress.

2026-04-05 • via Nuitee
J
Javier • couple • mx
8
2026-04-04 • via Nuitee
S
Sonia • couple • mx
10
2026-04-01 • via Nuitee
J
Jesica • solo_traveller • mx
7
Pros:

EL edificio es muy bonito

Cons:

La cama era muy incomoda y la habitación tenía muebles muy viejos

2026-03-31 • via Nuitee
A
Anngie Viviana • couple • co
9
Excelente ubicación, buen servicio, buena ubicación y excelente precio; muy recomendable
Pros:

El personal es súper atento, la habitación limpia y el hotel muy cerca de museos, el v centro y puntos de compra de comida y variedades

2026-03-26 • via Nuitee
L
Louis • couple • vn
8
Nice stay in good neighborhood and historic building. Improvements needed.
Pros:

Location is wonderful in nice neighborhood.
Breakfast was good although waiters kept pestering us about tips.
Beautiful building.

Cons:

Lighting in room was bad.
Could have furnished sleepers & bathrobes.
Waiters did not tell us clearly what breakfast included and kept asking for tips.
Finally we got a big smile after we gave a good tip…

2026-03-25 • via Nuitee
G
Gonzalez • couple • gt
10
Acogedora
Pros:

La atención, la comunicación, la limpieza, la amabilidad del personal.

Cons:

Las camas son demasiadas inestables

2026-03-24 • via Nuitee
K
Karin • couple • at
10
2026-03-20 • via Nuitee
K
Karin • couple • at
10
2026-03-20 • via Nuitee