Birch Hill Suites Columbia

Hotels
3.9 (241 reviews)
3100 Wingate Court , Columbia , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good price
Cons:
Cockroaches
Dirty facilities

Categories

Cleanliness
2.04
Numerous reviews mention cockroaches and dirty hallways, which significantly impacts the cleanliness perception.
Service
7.51
Staff reviews are overwhelmingly positive, highlighting kindness and helpfulness.
Location
5.55
Location is convenient to stores and food but has safety concerns with people sleeping outside.
Room Quality
2.5
Issues with bugs and odors significantly affect room quality.
Amenities
3.53
Lack of necessary items like coffee pots and utensils detracts from amenities.
Value for Money
4.49
Affordable pricing but guests report feeling unsafe and having insect problems.
Food and Beverage
2.54
Guests report no breakfast as advertised, leading to disappointment.
Overall Experience
3.01
Overall experience is impacted by the combination of service staff quality and the multiple negative aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:45

Property Description

Modern Extended Stay Experience
Make yourself at home at Suburban Studios Columbia - Hwy 63 & I-70, conveniently located near the University of Missouri.

Convenient Amenities
Enjoy weekly housekeeping, guest laundry facilities, an exercise center, and free high-speed Internet access.

Comfortable Rooms
Relax in rooms equipped with a flat-screen TV, coffee maker, desk, DVD player, and microwave. Some rooms offer additional amenities like a refrigerator and sofa sleeper.

Book now for a comfortable and convenient stay at Suburban Studios Columbia - Hwy 63 & I-70 in Columbia, MO.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Location

Guest Reviews

3.9
Based on 241 reviews
Cleanliness: 2.04
Service: 7.51
Location: 5.55
Room Quality: 2.5
Amenities: 3.53
Value for Money: 4.49
Food and Beverage: 2.54
Overall Experience: 3.01
M
Melissa solo_traveller us
10
Love this place
Pros:

everything

2026-09-06 via Nuitee
M
Melissa solo_traveller us
10
Value
Pros:

Wonderful place for the price

2026-09-06 via Nuitee
M
Melissa solo_traveller us
10
When I needed them, they accommodated
Pros:

Staff friendly and accommodating, family environment.

2026-09-06 via Nuitee
R
Reginald solo_traveller us
6
2026-09-06 via Nuitee
V
Vickie solo_traveller us
3
Pros:

I never stayed, the gentleman that ran the front desk was very good at his job.

Cons:

Some of the guests were horrible! They were cussing, rude, arguing with each other, etc..... we didn't feel safe so we left for a different hotel. Never stayed the night there.

2026-09-01 via Nuitee
B
Barbara solo_traveller us
2
Wet moldy weekend
Pros:

Room smelled of musky smell. TV didn't work, had to have the front desk lady give me a new remote. Then 3 people tried to connect. Then the front desk lady helped me. No waste basket, no dishes or cups for drink. No coffee for early riser. No cafe

Cons:

Had to wash ALL my clothes immediately when I got home including the suitcase. All were wet with mold. I felt awful going in to visit my ex husband

2026-08-22 via Nuitee
J
Jennifer family_with_children us
1
Terrible experience. The hotel had an overwhelming marijuana odor that immediately made me feel sick
Pros:

Nothing about this place. Cancelled upon entry to the building. Did not even complete the reservation.

Cons:

Terrible – I would not recommend this property.

My experience at this hotel was so concerning that I could not even complete the check-in process or stay at the property. As soon as I entered the lobby, there was an overwhelming smell of marijuana throughout the area. The odor was so strong that I immediately developed a headache and began feeling nauseated.

I asked to see the room before completing check-in, hoping the situation would be better there. Unfortunately, I was extremely disappointed with what I saw. The room did not appear adequately clean, was very run-down, and the overall condition raised serious cleanliness and sanitation concerns for me.

Between the overwhelming marijuana odor and the condition and cleanliness of the room, I did not feel comfortable staying at this property. I immediately returned to the front desk, explained my concerns, requested that my reservation be canceled and fully refunded, and left without staying at the hotel.

This was not simply a matter of the hotel failing to meet my expectations. The conditions I personally encountered made me concerned about my health and well-being if I remained at the property. I would rate my experience as terrible and would not recommend this hotel based on the conditions I observed during my attempted check-in.

2026-08-18 via Nuitee
M
Magee solo_traveller us
5
2026-08-10 via Nuitee
T
thompson family_with_children us
1
It was horrible. Roaches and filthy
Pros:

Nothing

Cons:

Everything. Dirty. Roaches.

2026-08-08 via Nuitee
M
Misty family_with_children us
8
2026-08-08 via Nuitee
A
Andy family_with_children us
1
Pros:

I was allowed to book it but was denied a room once arrived stating they were booked up, causing extra expenses of driving 150 miles away to book an open room that cost more than 300.00

2026-07-22 via Nuitee
A
Anna family_with_children us
1
Not suitable for human habitation
Pros:

NOTHING

Cons:

This facility should be condemned. Human beings should not be allowed to stay in this facility. It is in no way safe from a health or personal safety perspective. The place is utterly filthy. It has a horrible odor of urine and body odor and any other nasty thing you could think of. There were cigarettes on the floor of the elevator, there was dirt and grime smudged all over every door and the walls. The carpet was disgusting and filthy, and the rooms had bugs crawling on the counter and the stove. We just turned around and walked out. There is no way to accurately describe how horrifying this place was. Don’t fool yourself into thinking this is just one review and the place might be okay … Save yourself..

2026-07-21 via Nuitee
S
Stacy couple us
7
2026-07-17 via Nuitee
S
Steven couple us
1
Pitiful beat up hotel that has alot of issues and still cost 88 for a night
Pros:

Nothing really firm bed was ok

Cons:

Room was pretty beat up, punched holes in doors all facuets leaked bad, ended up seeing baby roaches in the morning in bathroom, the ac leaked water on to floor over all the hotel was very beat up and not taken care of very much

2026-07-13 via Nuitee
C
Crowley family_with_children us
3
Never again
Pros:

What breakfast?

Cons:

Cockroaches infestation 3 story's high. Hot water doesn't hardly work. Fire alarm goes of 1-3 times a week.

2026-07-02 via Nuitee
A
Alesha couple us
1
2026-06-22 via Nuitee
A
Aleksey couple us
7
2026-06-14 via Nuitee
R
rivera family_with_children us
1
Terrible and didn’t stay the second night.
Pros:

Nothing to like,, place was infested with cockroaches and long stay personnel lingering in main entrance. No tv remote. Won’t recommend to my worst enemy.

Cons:

All photos are lies and a fraud. Police were on premises investigating a crime. It was a slum.

2026-05-18 via Nuitee
L
Lillian solo_traveller us
1
2026-05-16 via Nuitee
M
McCann couple us
4
2026-05-09 via Nuitee