PortoBay Santa Maria - Adults Only

Hotels
•
Porto Bay Hotels & Resorts
9.2 (882 reviews)
Avenida do Mar e das Comunidades Madeirenses, 50 , Funchal , PT

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfy rooms
Helpful staff
Cons:
Inconsistent service
Food temperature issues

Categories

Cleanliness
9.31
Spotlessly clean, as mentioned in multiple reviews.
Service
9.08
Mixed reviews regarding service, but overall helpful staff noted.
Location
9.82
Excellent location with convenience as highlighted in numerous reviews.
Room Quality
9.27
Rooms were described as comfy and nice.
Amenities
9.3
Great facilities mentioned, with no issues reported.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.81
Some mentions of food temperature issues; overall decent.
Overall Experience
9.28
Overall very positive experiences shared by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

Stunning Seafront Views
Hotel Porto Santa Maria offers breathtaking panoramic views of the Atlantic, providing a serene backdrop for your stay. The spacious rooms feature kitchenettes, balconies, and modern amenities including flat-screen TVs.

Relaxation and Leisure
Unwind in style at the hotel's 2 pools and indulge in a rejuvenating experience at the spa centre, complete with a spa bath and sauna. The Arsenal Restaurant offers delectable dining options, while the bar hosts live evening entertainment for a memorable experience.

Convenient Location and Excursions
Located near the gondola lift for Monte, the hotel is just a short walk from central Funchal, offering easy access to cafes, shops, and cultural sites. Let the knowledgeable staff assist in planning excursions to the World Heritage Laurisilva forests.

Experience luxury and comfort at Hotel Porto Santa Maria - book your stay now for an unforgettable getaway.

Important information:

Please note that the hotel, only accepts reservations for guests over 16 years old.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9.2
Based on 882 reviews
Cleanliness: 9.31
Service: 9.08
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.28
I
Inka • couple • de
10
Wir waren rundherum äußerst zufrieden.
Pros:

Top Lage, sehr gutes Frühstück und hervorragender Service

Cons:

Die Zimmer mit Blick zum Jardim do Almirante Reis sind sehr laut, da auf dem öffentlichen Platz gegenüber den Bars und Kneipen nachts keine Ruhe einkehrt. Selbst bei geschlossenem Fenster war bis in die frühen Morgenstunden nicht an Schlaf zu denken. Das Hotel kann nichts dafür und hat uns umgehend ein anderes Zimmer ermöglicht. Damit gab es eigentlich nichts, was uns nicht gefallen hat, bei einer erneuten Buchung würde ich darauf aber achten.

2026-09-15 • via Nuitee
S
Simone • solo_traveller • de
8
Sehr angenehmer Aufenthalt in perfekter Lage.
Pros:

Tolle Lage, direkt am Strand und in der Altstadt, super, wenn man geführte Ausflüge in die Umgebung machen möchte. Schöne ruhige Atmosphäre, Sehr nettes und hilfsbereites Personal. Alles sauber, sehr praktisch auch die kleine Küche im Zimmer.

Cons:

Greifvogel auf der Terrasse zum Vertreiben der Tauben während des Frühstücks ist ein trauriger Anblick, weil der Greifvogel in Gefangenschaft gehalten wird. Hier müsste eine andere Lösung gefunden werden. Mehr vegane Alternativen beim Frühstück (wie Sojajoghurt) wären noch toll gewesen.

2026-09-13 • via Nuitee
D
Daphne • solo_traveller • us
8
Pros:

Lovely location close to the beach, felt comfortable, great customer service.

Cons:

My patio door stopped opening the last two days.

2026-09-05 • via Nuitee
C
carmel • couple • il
10
שהיה נעימה שתרמה מאד להנאה מהטיול באי מרתק ויפהפה.
Pros:

מיקום מצויין, מרכזי. יחס חם ואדיב של נותני השרות, נכונים לכל בקשה ונותנים מענה מהיר. חדר שיש בו כל הנדרש. מסעדה במקום
ברמה גבוהה, הן בארוחות בוקר ובערב. מוסיקה חיה כל לילה. מקום שקט ושלו.

Cons:

אוכלוסית התיירים במקום מעט הומוגנית (הרוב זוגות בגילאים מבוגרים מאד), מה שמשפיע על צורת הבילוי בערב. הערה למי שמחפש בילוי אקטיבי יותר... הבריכה מעט קטנה והכניסה אליה במורד מעט בעייתית למי שמתקשה. סידור החדר אמנם יומי וסדיר- אך לא מושלם. בסה"כ קשה למצוא משהו ממש גרוע...

2026-09-03 • via Nuitee
M
Michelle • couple • nl
9
Superb location, the perfect adults only seafront stay
Pros:

Great location on the seafront, very comfortable, lovely and quiet, fabulous breakfasts

Cons:

Nothing, it was great!

2026-08-31 • via Nuitee
E
enrique • solo_traveller • es
10
Pros:

Hotel y ubicacion

Cons:

Nada

2026-08-31 • via Nuitee
A
Aline • couple • ch
7
Les détails (négatifs) qui font la différence...
Pros:

L'emplacement de l'hôtel est très bien. les piscines sont biens aussi. la chambre était assez spacieuse.

Cons:

Il y a plusieurs petits détails qui cumulés on fait que nous avons été un peu déçu. Nous avons fait deux nuits et à deux reprises nous n'avions pas de serviettes pour la douche. Il a fallu les redemander. 1x ça arrive mais deux fois c'est trop. De plus, la personne qui a fait la chambre a oublié les produits de nettoyage dans la salle de bain. Nous avons dû aussi retourner à la réception une fois devant la porte du garage car les cartes n'étaient pas paramétrées correctement pour ouvrir le garage et au final, seule une des deux cartes a réellement fonctionné. Ajouter à cela le fait que l'isolation des chambres est très moyenne, on entendait les autres portes se fermer et les chasses d'eau et les voisins qui branchaient leur prise. Vu le prix payé, nous sommes un peu déçu.

2026-08-31 • via Nuitee
A
Aurora • couple • es
8
Pros:

La amplitud del hotel y la tranquilidad

Cons:

El desayuno aunque muy variado no era de la calidad esperable. Fiambre de muy baja calidad, zumo de naranja aguado, panes poco cocinados e insípidos. Bollería muy mala... Excepto las natinhas

2026-08-26 • via Nuitee
D
Danli • solo_traveller • se
10
A wonderful stay with fantastic facilities, thoughtful birthday surprises, and exceptionally staffs.
Pros:

I had such a wonderful stay at this hotel and truly appreciated all the thoughtful touches that made my visit so special.

The hotel is in a fantastic location, and I was very lucky to receive an upgrade to a beautiful sea-view room. The room was absolutely lovely, and having sun beds right outside made it even more relaxing and enjoyable.

What touched me most was how the hotel made my birthday feel so special. I had mentioned before my stay that I would be celebrating my birthday there, and during breakfast the staff arranged a lovely little surprise for me. Everyone was so warm and welcoming and wished me a happy birthday, which genuinely meant a lot. I was also surprised with a bottle of wine delivered directly to my room as a gift—such a thoughtful gesture!

The facilities were excellent as well. I really enjoyed the outdoor pools, the indoor pool, as well as the rooftop pool. I also loved the concept of the Honesty Bar, which was a really nice and unique touch.

Breakfast was exceptional, with a great selection of both hot and cold dishes and plenty of choices to enjoy.

Overall, I had a fantastic stay and came away with such lovely memories. A very special thank you to all the hotel staff for their kindness, hospitality, and thoughtful attention. You made my birthday truly unforgettable, and I’m incredibly grateful!

Cons:

The wifi in the room was a bit slow. It would be good to prepare some Plug-in Mosquito Killer in the room, as I got bite for a few times.

2026-08-24 • via Nuitee
A
André • couple • de
10
Das Hotel erfüllt alle Erwartungen. Sehr empfehlenswert.
Pros:

Sehr gutes Frühstück, abwechslungsreich. Große und sehr gut ausgestattete Zimmer. Hotel am Meer und am Rande der Innenstadt gelegen. Sehr guter Service.

2026-08-23 • via Nuitee
S
Sølvi • solo_traveller • no
10
2026-08-23 • via Nuitee
M
MIGUEL SOBRINHO • solo_traveller • br
10
Excelente hotel
Pros:

Adoramos o hotel em tudo. Conforto, banheiro grande, camas muito confortáveis, piscina, área do bar, localização maravilhosa, simpatia do Staff do bar e da recepção.

Cons:

Única coisa a falar era uma água que toda manhã caía do andar de cima na nossa varanda.

2026-08-22 • via Nuitee
C
Carl • solo_traveller • au
6
Great location, great staff but don’t stay if you’re under 60!
Pros:

Location is amazing and so are the staff, however if you’re under 60 don’t stay here.

Cons:

No music around the pool area, no drinking in or around the pool or jacuzzis ( even with plastic cups ) gym is very basic and prices around the pool are inflated compared to other marine venues along the coast.

2026-08-18 • via Nuitee
S
Selina • couple • gb
10
Wonderful staff, very well kept and lovely hotel and location on waterfront
Pros:

Lovely location along the waterfront, great pool, staff were so lovely

Cons:

Nothing

2026-08-15 • via Nuitee
A
Anja • couple • be
10
2026-08-13 • via Nuitee
I
Irma • solo_traveller • za
9
Pros:

No kids

Cons:

The outside swimming pool not suitable for guests with mobility issues.

2026-08-12 • via Nuitee
M
Mona • extended_group • qa
10
إقامة رائعة في قلب فونشال
Pros:

كانت إقامتنا في PortoBay Santa Maria جميلة جدًا، والفندق فاق توقعاتنا. الموقع ممتاز جدًا في قلب المدينة القديمة، وقريب من المطاعم والمقاهي والأماكن التي يمكن زيارتها، وهذا جعل التنقل واستكشاف فونشال سهل جدًا.

الغرفة كانت نظيفة ومريحة، وأحببنا وجود البلكونة والإطلالة. الفندق بشكل عام هادئ ومرتب، والموظفون كانوا ودودين ومتعاونين جدًا.

بصراحة كانت إقامة ممتعة جدًا، وإذا رجعنا إلى ماديرا مرة أخرى، سيكون PortoBay Santa Maria بالتأكيد من خياراتنا الأولى. أنصح به جدًا لمن يريد فندق مريح وموقعه ممتاز في وسط فونشال

2026-08-09 • via Nuitee
C
Csaba • family_with_children • hu
10
Tökéletes
Pros:

A személyzet rendkívül kedves és figyelmes , a tisztaság csillagos ötös, a konyha kiváló .❤️

Cons:

Mem volt ilyen

2026-08-08 • via Nuitee
L
Lauralee • couple • us
10
I'm glad we stayed here for our one night in Funchal before heading to the north side of the island.
Pros:

We had a great check-in experience with this hotel, and they had upgraded our room for us. We were only staying one night, but had a great room with a beautiful balcony. They had even left a little treat for our anniversary. The front desk was very helpful, personable, and welcoming. The breakfast area is huge and has a ton of choices. We didn't find it quite as high quality a breakfast as some of our other hotels in Portugal, but this was the biggest selection for sure.

2026-08-08 • via Nuitee
R
Ruud • couple • nl
9
Heerlijk verblijf gehad!
Pros:

Toplocatie en behulpzaam personeel.

Cons:

nvt

2026-08-08 • via Nuitee