Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (4849 reviews)
Nordmarksvej 8 , Billund , dk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservation

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4849 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
M
Martin • solo_traveller • cz
10
2026-05-09 • via Nuitee
A
Arturas • solo_traveller • lt
10
2026-05-09 • via Nuitee
R
Robertas Kudulis • solo_traveller • lt
10
2026-05-09 • via Nuitee
C
Charo joyce • family_with_children • dk
10
2026-05-09 • via Nuitee
K
Krzysztof • family_with_children • pl
7
2026-05-09 • via Nuitee
E
Eda • solo_traveller • ee
10
2026-05-07 • via Nuitee
Y
Yvonne • extended_group • de
4
Würden wir nicht wieder buchen
Pros:

Der erste Eindruck war toll
Die Lage

Cons:

Abgewohnte Zimmer (viele defekte Dinge)
Nicht richtig sauber (nicht nur in den Zimmern)

2026-05-07 • via Nuitee
M
Martin • solo_traveller • bg
9
2026-05-06 • via Nuitee
Y
Yosef • family_with_children • no
8
2026-05-06 • via Nuitee
M
Mirela Matova • solo_traveller • bg
10
2026-05-06 • via Nuitee
P
Paweł • family_with_children • pl
9
2026-05-05 • via Nuitee
K
Krishre • family_with_children • gb
9
great family friendly place to stay in
Pros:

The location was spot on for Legoland, Lalandia and Lego house. We stayed one night and had dinner there with family. They did not have veg main course but staff were helpful in preparing one for Mrs. She was happy. Kids had a good time with breakfast as well next day. The good parking availability made life a lot easier

Cons:

The room could have been bigger for 4 of us. After putting in luggage there wasn't much. Not that we needed to stay in the room anyway.

2026-05-05 • via Nuitee
E
Erik • family_with_children • fr
9
2026-05-04 • via Nuitee
M
Mischa • couple • de
9
Sehr guter Aufenthalt direkt am Legoland
Pros:

Das Frühstück ist außergewöhnlich gut und es wird auf jeden Wunsch eingegangen

2026-05-04 • via Nuitee
C
Christer • solo_traveller • se
9
2026-05-04 • via Nuitee
E
Edyta M. • family_with_children • pl
8
Pros:

Czysto, przyjazny i miły personel , śniadania dobre.

2026-05-04 • via Nuitee
A
Armands • solo_traveller • lv
9
Pros:

Jauks viesnīcas komplekss ar gardām un bagātīgām brokastīm. Atsaucīgu personālu.

Cons:

Gaisa ventilācija istabā varēja būt labāka.

2026-05-04 • via Nuitee
A
Agnieszka • solo_traveller • nl
10
Hotel bardzo dobrze położony, blisko Legolandu. Pokoje ładne i zadbane, cena adekwatna do standardu. Śniadania bardzo do
Pros:

Bardzo dobre śniadanie

Cons:

Wszystko było ok

2026-05-04 • via Nuitee
G
Giovanna • family_with_children • it
8
Tutto bene ma la pulizia va migliorata. Accanto al divano letto c’era un calzino sporco non mostro. La tenda della docci
Pros:

Comoda e ad un passo da legoland

Cons:

Il cibo del ristorante la sera. Per noi adulti. Non era il massimo. Perfetto buffet per i bambini

2026-05-03 • via Nuitee
H
Hörcsög • family_with_children • hu
6
Dán puritanizmus aranyárban.
Pros:

Tetszett a hotel elhelyezkedése (közel a belvároshoz, a LEGO létesítményekhez). Tiszta és rendezett volt a szobánk és a szociális tér, étterem.

Cons:

A szállodát négycsillagosnak finoman szólva sem lehet nevezni. Ez egy háromcsillagos szállás. A reggelizetés kaotikus volt, asztalt alig lehetett szerezni. A felajánlott welcome drink kuponjainkat nem tudtuk felhasználni, mivel azt csak 16.00-17.00 között volt érvényes, ekkor mi az egyik napon sem tartózkodtunk még a hotelben a külső programok miatt:(
Az ár-érték arány tragikus, igen drágán középszerű szolgáltatást kaptam:(

2026-05-03 • via Nuitee