Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5051 reviews)
Nordmarksvej 8 , Billund , dk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2026-12-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5051 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
M
Marek • family_with_children • pl
7
Dobry wybór pod kątem Legolandu i dzieci
Pros:

Położenie hotelu, godziny śniadania dopasowane nawet do tych wczesno rannych gości, miła obsługa

Cons:

Generalnie w miarę grało jedynie śniadania - niby urozmaicone ale średnio trafiły w nasze gusta

2026-07-04 • via Nuitee
K
Koch Jensen • solo_traveller • dk
8
Pros:

Excellent location, to Legoland and surroundings and the fact that you can eat at the restaurant it makes it easy.

2026-07-04 • via Nuitee
S
Sebastián • solo_traveller • dk
8
Pros:

Breakfast was good. Room was good. Location was a few minutes walking from legoland. Staff was kind.

Cons:

The curtains don't block all the light from outside. Its a nice hotel but not 4 stars. A bit pricey but all the area is the same.

2026-07-04 • via Nuitee
M
Marianne • family_with_children • dk
6
2026-07-04 • via Nuitee
A
Andreas • couple • de
7
2026-07-03 • via Nuitee
M
Mick de Jongh • solo_traveller • nl
10
2026-07-03 • via Nuitee
N
Ness • solo_traveller • no
8
2026-07-03 • via Nuitee
H
Helena • family_with_children • cz
9
Celkově hodntoíme ubytování i personál až na male výtky velmi dobře a uybtování doporučujeme.
Pros:

Snídaně dobrá, jen možna by nemusela být každý den naprosto stejná to je ale detail). Moc se nám líbílo, že jsme si mohli udělat vlastní wafle. Skvělé bylo také to, že snídaně byla už od pěti hodin, takže jsi ji stihli i při odletu.

Cons:

Sladké jídlo by možná mohlo byt variabilnější. Občas se našlo trochu špinavější nádobí.

2026-07-03 • via Nuitee
M
Mary • solo_traveller • fi
8
2026-07-03 • via Nuitee
J
Joonas • solo_traveller • fi
9
Pros:

Pelihuone ja tramppa oli ihan ok ja henkilökunta oli hauskaa

Cons:

Hotellihuone olisi saanut olla isompi

2026-07-03 • via Nuitee
A
Ave • solo_traveller • ee
7
Pros:

Asukoht oli hea, Legolandi ja veepargi lähedal, tuba oli puhas, hommikusöök hea valikuga.

Cons:

Toas puudus õhukonditsioneer. Meie peatumise ajal olid väga kuumad ilmad, oli küll ventilaator toas, see veidi leevendas, kuid ikkagi väga palav oli. Meie tuppa õnneks päevane päike ei paistnud, see veidi päästis kõige hullemast.

2026-07-03 • via Nuitee
L
Lars • solo_traveller • dk
7
2026-07-03 • via Nuitee
M
madelene • solo_traveller • se
6
Cons:

Middagsbuffen sådär, likaså wienersnitzel. Bra frukost.
Ingen AC på rummet, när det var en av Danmarks varmaste dagar.

2026-07-02 • via Nuitee
J
Jukka Tervo • solo_traveller • fi
8
Pros:

Great staff, and breakfast was good.

Cons:

Very hot at night, so i have to keep windows open all the time. No air conditioner. I dont mine, but i notice silverfish in room.

2026-07-02 • via Nuitee
S
Signe Kotkas • solo_traveller • ee
9
Pros:

Hea asukoht, rahulik ümbrus, meeldiv teenindus. Koristamine vastavalt sinu vajadusele. Mitmekesine hommikusöök ja soovi korral taskukohane buffee õhtusöök. Peale check-outi sai jätta tasuta kohvrid hoiule kuniks lennujaama minek.

Cons:

Liiga palaval ajal oli abiks puhur toas, kuid kes pole harjunud puhuri müraga magama, siis korralikku ööund täis ei saa.

2026-07-02 • via Nuitee
S
Sanup • family_with_children • se
9
Great stay while visiting Legoland
Pros:

The location and ambience

Cons:

Breakfast could have been better

2026-07-02 • via Nuitee
R
Rafael • solo_traveller • br
8
Pros:

Quarto espaçoso.

Cons:

Preço alto.

2026-07-02 • via Nuitee
H
Helena A. • family_with_children • es
6
Pros:

Del alojamiento me gustó que la habitación era grande y está muy cerca de Legoland

Cons:

No me gustó mucho el bufete ni del desayuno ni de la cena.

2026-07-01 • via Nuitee
2
21BRZ • solo_traveller • ro
8
Good
Pros:

The location. Close to Legoland. Friendly hosts.

Cons:

I recommend installing some nets for mosquitoes.

2026-07-01 • via Nuitee
U
Uffe • extended_group • dk
8
2026-07-01 • via Nuitee