Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5119 reviews)
Nordmarksvej 8 , Billund , dk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2026-12-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5119 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
A
Aernout • family_with_children • nl
8
Great place to stay with kids when visiting Legoland or Lalandia
Pros:

Child-friendly with a nice playground, close to Legoland, good size room, clean and modern, parking next to the room, very friendly staff

Cons:

The bathroom is very outdated and falling apart. Mattress not the best and pillow was just horrible.

2026-07-11 • via Nuitee
R
Robin • solo_traveller • se
9
Pros:

Rent, bekvämt och finns allt man behöver

Cons:

Lite för varmt på sommaren. Ingen AC

2026-07-11 • via Nuitee
A
Ahmad • solo_traveller • se
8
Pros:

Breakfast was good

Cons:

My child has a dust mite allergy, and he had allergy symptoms throughout our entire stay at the hotel.

2026-07-11 • via Nuitee
S
Stefan • family_with_children • se
10
2026-07-11 • via Nuitee
H
Henna • family_with_children • fi
9
Pros:

Perus aamiainen. Kävelymatka legolandiaan. Ympäristön äänet eivät häirinneet.

Cons:

Huoneessa ei ollut ilmastointia, joten kesällä kuuma.

2026-07-11 • via Nuitee
L
Lily • family_with_children • se
6
Pros:

Mitt rum var inte förberedd för barnen. Jag betalade ganska dyrt för att bädda själv.

2026-07-11 • via Nuitee
S
Silje • solo_traveller • no
6
2026-07-10 • via Nuitee
M
Mario • solo_traveller • it
10
Pros:

Colazione completa, ambiente pulitissimo.

2026-07-10 • via Nuitee
C
Carolin • family_with_children • de
8
2026-07-10 • via Nuitee
E
Erik • solo_traveller • se
5
2026-07-10 • via Nuitee
K
Klára • solo_traveller • hu
7
Pros:

.

Cons:

.

2026-07-10 • via Nuitee
V
Victoria Dalaker • family_with_children • no
9
2026-07-10 • via Nuitee
K
Katia • extended_group • gb
7
2026-07-09 • via Nuitee
I
Izabela • couple • pl
7
Pros:

Wielkość pokoju i lokalizacja

Cons:

Czystość na bardzo niskim poziomie, mnóstwo pająków w pokoju i grzyb w łazience

2026-07-09 • via Nuitee
S
Stina • family_with_children • se
7
Pros:

Grymt bra med gratis parkering precis utanför dörren. Bra läge för besök på Legoland.

Cons:

Lite dyrt för att inte vara mer uppdaterade rum.

2026-07-09 • via Nuitee
E
Elin • family_with_children • se
8
Bra boende för att besöka saker i billund men minsta parfym och bättre stöd av golv skulle uppskattas.
Pros:

Nära Legoland. Bra parkering vid boendet. Bra frukost. Studsmatta till barnen.

Cons:

Golvet i vårt rum kändes smutsigt och det doftade väldigt mycket. Vi är känsliga mot dofter och att använda starka rengöringsmedel eller parfymerade saker för att det ska dofta gott på ett hotell känns mer som man försöker dölja något annat. Vi fick lite huvudvärk och det gick inte vädra ur men man vande sig. Tyvärr.

2026-07-08 • via Nuitee
M
Michal • family_with_children • pl
8
Pros:

Miła i elastyczna obsługa

Cons:

Niewielki pokój

2026-07-08 • via Nuitee
C
Corrado Nizza • solo_traveller • it
8
Ottimo per famiglie a Billund
Pros:

Struttura molto riservata e con ottime passeggiate si possono raggiungere entrambe le attrazioni di Billund. Ottima la colazione e il personale che ci lavora. Letti comodi e ampie stanze.

Cons:

Le stanze nei tre giorni che siamo stati loro ospiti non sono mai state rifatte.

2026-07-08 • via Nuitee
E
Elena • couple • dk
10
2026-07-08 • via Nuitee
K
Kevin • family_with_children • gb
7
2026-07-07 • via Nuitee