Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5317 reviews)
Nordmarksvej 8 , Billund , dk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2027-01-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Location

Guest Reviews

7.9
Based on 5317 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
A
Adrienn solo_traveller hu
9
2026-08-29 via Nuitee
A
ANNA solo_traveller it
8
2026-08-29 via Nuitee
R
Rudy couple be
7
Pros:

Diner kan zowel à la carte als buffet à volenté in de zomerperiode, zeer gevarieerd aanbod.
Electrisch laden kan met bankkaart, visa of zelfs de DATS24 kaart. Je moet geen app downloaden.

2026-08-29 via Nuitee
A
Andreea family_with_children ro
9
2026-08-29 via Nuitee
A
Andreea family_with_children ro
8
Pros:

The breakfast was excellent, located not far from some of the attractions in Billund (Legoland, Lalandia) but still at a 30 min distance from Billund center (Lego House, supermarkets like Rema 1000, ABC, Netto). They also have a game room and in the lobby there were board games we could play after check-out while waiting to leave for the airport. They also offer free coffee and locally made cookies while waiting in the lobby.

Cons:

They don’t have an elevator and we were supposed to carry our 31 kg luggage up to the first floor so we had to accept a downgrade on the room just to receive one on the ground floor.

2026-08-29 via Nuitee
Z
Zbigniew family_with_children pl
10
Super pobyt blisko Legoland 10 min pieszo
Pros:

Super śniadania pokoje proste ale czyste

Cons:

Nic

2026-08-28 via Nuitee
E
Ebru family_with_children tr
6
2026-08-28 via Nuitee
K
Karolina solo_traveller pl
9
2026-08-27 via Nuitee
W
Wieslaw family_with_children pl
1
Pros:

Dobre śniadanie, słabą lokalizację standard hotelu poniżej 2 gwiazdek

2026-08-27 via Nuitee
I
Imme family_with_children nl
8
Prima locatie
Pros:

Prima ontbijt, prima diner, locatie in Billund top!

Cons:

Kamers zijn gedateerd, zeer kleine douchegelegenheid. We hadden meer verwacht voor deze prijs.

2026-08-27 via Nuitee
T
Teodora family_with_children ro
9
2026-08-26 via Nuitee
S
Simas family_with_children lt
10
Pros:

Good location, enough space, good breakfast.

2026-08-26 via Nuitee
K
Katerina family_with_children gr
9
Pros:

Πολύ ήσυχο και ωραίο πρωινο

Cons:

πολύ ακριβό το νερό και δεν είχαν ψυγείο στο δωμάτιο

2026-08-26 via Nuitee
T
Tomáš solo_traveller sk
10
2026-08-26 via Nuitee
K
Komei family_with_children gb
4
2026-08-25 via Nuitee
D
Dr Magic family_with_children pl
7
2026-08-25 via Nuitee
B
Burcin solo_traveller tr
8
2026-08-25 via Nuitee
G
Gianluca family_with_children it
5
2026-08-25 via Nuitee
A
Aurimas family_with_children lt
9
Pros:

Puiki vieta, skanūs ir gausūs pusryčiai, ypač vaikams patiko patiems keptis vaflinius blynus, viskas netoli legolendas 10 min legohause apie 15 min pėsčiomis! Važiuoja nemokamas autobusas kas valandą, o šiap visur galima eiti pėsčiomis!

Cons:

Labai daug žmonių labai daug

2026-08-25 via Nuitee
M
MICHY GIO solo_traveller it
8
Bella struttura, da migliorare le camere
Pros:

Il punto di forza di questo hotel è sicuramente la ricca colazione a buffet, molto varia, dolce e salato, cibi caldi e freddi, salsicce, uova strapazzate e alla coque, bacon, verdure sia cotte che crude, yogurt di vario tipo, kefir, latte sia con che senza lattosio, di mandorla, di avena, cereali e semi di ogni tipo, frutta fresca intera e tagliata, brioche di vario tipo, pane da affettare di diverse qualità, bianco, integrale, con semi, noci, crostini tipo crakers o gallette, muffin, waffle da preparare sul momento e guarnire con miele, sciroppo d'acero, Nutella o marmellate varie, burro, Succhi di frutta (arancia, mela, zenzero) Oltre alle classiche bevande calde (caffè, latte macchiato, cappuccino...) the da preparare con le classiche bustine pronte oppure creando il proprio filtro con vari tipo di the sfusi in barattolo...spero di non aver dimenticato nulla! Per il resto la struttura centrale è molto carina, moderna e funzionale, sala colazioni molto ampia, zona bar e relax all'ingresso, macchinette per bevande e prodotti tipo snack o caramelle da acquistare al bisogno. L'acqua del rubinetto è potabile e buonissima, quindi si può partire con le borracce piene! I bagni della zona colazione sono ampi e pulitissimi. L'ultimo giorno abbiamo potuto lasciare i bagagli in deposito fino al tardo pomeriggio, tornando a prenderli abbiamo visto che stavano allestendo il buffet per la cena ed era davvero molto ricco e invitante...peccato non averne usufruito! Prezzi perfettamente in linea con la zona, purtroppo la Danimarca è caruccia per noi italiani!

Cons:

Le camere sono collocate in vari edifici vicino la struttura principale, ma per andare a fare colazione bisogna uscire, che se piove o fa molto freddo può essere "scomodo". Noi probabilmente eravamo in un blocco un pò datato, stanza per 4 un pò piccolina e calda, nonostante fuori facesse freschino, la piccolissima finestra lasciata aperta tutto il giorno non rinfrescava né cambiava abbastanza l'aria. In più le finestre erano parecchio sporche, con ragnatele e tanta polvere. La pulizia della camera era discreta, mi spiace sempre trovare peli/capelli tra le lenzuola o asciugamani, ma purtroppo capita sovente anche in strutture dove non me lo aspetterei! Il bagno purtroppo cieco, aveva la doccia a pavimento con tenda, quindi dopo 4 docce il bagno era un pò allagato... la ventola per aspirazione dell'aria era davvero piena di polvere tanto da rendere l'aspirazione davvero poco efficace! La pulizia è a richiesta, ma a parte rifare i letti e cambiare gli asciugamani, non credo abbiano fatto molto altro (chiesta solo il secondo giorno, perché su tre notti mi sembra sufficiente). Migliorerei la cura delle stanze perché per il resto la struttura è top!

2026-08-24 via Nuitee