Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5317 reviews)
Nordmarksvej 8 , Billund , DK
+45 75 33 28 33

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2027-01-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Location

Guest Reviews

7.9
Based on 5317 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
A
andersen • couple • dk
9
2026-10-14 • via Nuitee
J
Joanna • solo_traveller • pl
10
Pros:

Śniadania, lokalizacja

Cons:

Było w porządku

2026-10-13 • via Nuitee
W
Wiktor • couple • pl
9
2026-10-13 • via Nuitee
P
Per • solo_traveller • no
9
2026-10-13 • via Nuitee
I
Inge • family_with_children • dk
10
2026-10-13 • via Nuitee
M
Michele • solo_traveller • it
8
2026-10-12 • via Nuitee
A
andreas quinte • solo_traveller • it
9
Pros:

Die Lage, die Anlage und die Reaktion der Geschäftsführung.wirklich tolle Anlage, sauber und bequem. Essen war sehr gul, aber......

Cons:

.... Leider an beiden Tagen genau das gleiche auf dem Buffet. Am ersten Abend haben wir uns ( da wir vom Zimmer aus kamen kamen wir nicht an der Rezeption vorbei) haben wir uns an einen freien Tisch gesetzt. Wir würden von dem Kellner übelst angepflaumt wer uns erlaubt hätte uns hier her zu setzen. Von der Sache her vielleicht richtig aber total im Ton vergriffen. Aber die Direktion hat sofort reagiert und sich entschuldigt. Danke dafür.

2026-10-12 • via Nuitee
K
Kati • solo_traveller • fi
9
Suitable for Legoland visit
Pros:

Basic but clean and spacious room for two. The beds were good and bathroom clean. The breakfast was good and staff friendly. Location within walking distance from Legoland.

Cons:

The car park was quite wet after rainshowers and our room's windows got a bit wet inside. It did not bother us much.

2026-10-12 • via Nuitee
P
Pavlos • couple • gr
10
2026-10-11 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-10-11 • via Nuitee
W
Wilk • solo_traveller • pl
10
2026-10-11 • via Nuitee
A
Albin • solo_traveller • se
8
Pros:

Friendly staff and nice easy going atmosphere. Nice with some games and the possibility to hang in the lobby.

Cons:

Our room was a bit moisty but it was also very rainy during our stay.

2026-10-11 • via Nuitee
K
Krystyna • solo_traveller • no
9
2026-10-10 • via Nuitee
M
Mariusz • family_with_children • dk
6
2026-10-10 • via Nuitee
B
Barbara • family_with_children • pl
10
Bardzo uprzejmy personel, pokój czysty i wystarczający na wyjazd.
Pros:

Lokalizacja ok 10min piechotą od legoland i ok 20min przez park do Legohouse. Uber z lotniska ok 170dkk ok 5min jazdy.
Bardzo smaczne śniadanie dostępne od godz 5.00. Pro tip: pancakes były dopiero ok godz 6.30

Cons:

wilgoć w pokoju, ale tak zwykle bywa w tym klimacie.
Nie jest codziennie bufet dla dzieci

2026-10-09 • via Nuitee
I
Inez • family_with_children • pl
10
Idealny na weekend w Billund
Pros:

Blisko lotniska i atrakcji w Billund (Legoland, Legohouse). Pokój wyposażony we wszystko co potrzeba (telewizor z dostępem do m.in. youtube, netflix, lodówka, czajnik, kawa, herbata, suszarka, kosmetyki do mycia, ręczniki). Smaczne, urozmaicone śniadania. Ogromny plus za to, że nasz pokój już na nas czekał, mimo że przyjechaliśmy rano.

2026-10-08 • via Nuitee
P
Pedro • family_with_children • pt
8
2026-10-07 • via Nuitee
M
Maria João Marinho • couple • pt
8
….
Pros:

Pequeno almoço

Cons:

Banheira

2026-10-07 • via Nuitee
T
The Kiet • family_with_children • de
8
2026-10-07 • via Nuitee
P
Pascal • solo_traveller • de
8
Pros:

Tolles Restaurant, bequeme Betten und ein super Frühstück!

2026-10-07 • via Nuitee