Hotel Svanen, Small Danish Hotels & BW Signature Collection

Hotels
7.9 (4673 reviews)
Nordmarksvej 8 , Billund , dk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Allergy-free room
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservation

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4673 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
K
Kathrine family_with_children dk
9
Overraskende godt til prisen
Pros:

Det er virkelig godt til prisen ! Store værelser, rent og pænt og ekstremt venligt og imødekommende personale.

2026-02-14 via Nuitee
T
Tina Nørby couple dk
10
Pros:

Fin beliggenhed tæt på Billund lufthavn. Pæne værelser, fint personale og god mad.

2026-02-13 via Nuitee
A
Agnieszka family_with_children pl
8
Nice stay along Lego adventure with comfortable sleep.
Pros:

The beds were very comfortable. The room was clean and warm (that in winter really was appreciated). The breakfast was really rich with lots of choices for everyone. The nice thing is that after chec-out coffee, tea and cookies are made available for the guests waiting for transfers out.

Cons:

It is quite a big hotel and I would advise to negotiate with the city transport to arrange for the bus stop in front of the venue as they are quite in a distance from the hotel if you travel with suitcases and kids, which in the home city of Lego is a frequent case.

2026-02-13 via Nuitee
H
Helene family_with_children dk
8
Vi havde tre nætter på hotellet ifbm. besøg i Lalandia - så vi var ikke så meget på værelset og vi prøvede ikke restaura
Pros:

Venligt personale, god beliggenhed ift Lalandia/Legoland, behagelige senge, god morgenmad.

Cons:

./.

2026-02-12 via Nuitee
A
Axel couple de
10
Wir kommen gerne wieder
Pros:

Das Zimmer war schön groß, die Betten waren sehr bequem, das Bad war neu. Alles machte einen sehr gepflegten Eindruck. Das Frühstücksbuffet ließ keine Wünsche offen

Cons:

Nichts

2026-02-12 via Nuitee
B
Brønsholt couple dk
8
2026-02-09 via Nuitee
C
Conny couple dk
10
2026-02-09 via Nuitee
C
Conny couple dk
10
2026-02-09 via Nuitee
J
Joanna family_with_children pl
9
Pros:

Proste wyposażenie, ale bez zarzutu. Śniadanie bardzo dobre, nawet szocik imbirowy i kilka lokalnych specjałów

Cons:

Był problem z prądem - chwilowe wyłączenia. Łazienka trochę dziwi

2026-02-09 via Nuitee
D
Dariusz solo_traveller dk
10
The best breakfast and amazing rooms, staff and hotel
Pros:

The best breakfast and easy check in and check out just good service overall

Cons:

nothing

2026-02-09 via Nuitee
L
Line family_with_children dk
6
Pros:

Hotellet er super hyggeligt og værelset også. Morgenmaden var virkelig lækker- bedste scramble eggs ever!

Cons:

Tidligere gæsters hår omkring badekarret og at spaen ikke virkede

2026-01-30 via Nuitee
E
Erik family_with_children nl
9
Pros:

Het uitgebreide ontbijt

Cons:

De prijzen van eten/drinken. Maar dat is bekend in Denemarken.

2026-01-29 via Nuitee
L
Lars couple de
7
2026-01-28 via Nuitee
M
Mital family_with_children za
9
Excellent stay, spacious room
Pros:

Proximity to Lalandia and Legoland. Spacious room for a good price with good facilities and great toiletries and ample breakfast.

Cons:

Nothing.

2026-01-27 via Nuitee
A
Anne family_with_children gb
10
Perfect weekend away
Pros:

Rooms were exceptionally warm, perfect for winter days. Breakfast had good choice, and was delicious. Beds were comfortable, parking was plenty and location was very local to attractions.

Cons:

N/A

2026-01-27 via Nuitee
W
Wyszkowski solo_traveller pl
9
2026-01-27 via Nuitee
A
Audrey couple fr
8
2026-01-25 via Nuitee
C
Claudia family_with_children pt
9
2026-01-25 via Nuitee
R
Ramunė couple lt
10
2026-01-25 via Nuitee
T
Theo Newton family_with_children dk
9
2026-01-25 via Nuitee