Courtyard by Marriott Norfolk Downtown

I did not like that there was no ice machine on our floor. I did not like having to go to the second floor whenever I needed ice. The water dispenser in the lobby was always low and not often replenished. I would've like to have coffee available in the lobby, or atleast a cookie for hospitality. I did not like the parking situation. The self parking in the mall garage was way to far away and should be clearly stated on the website that walking is required for self-park.

I didn't like that the Bistro didn't have any service that afternoon and night. The bathtub in my room didn't drain out the water while I was showering.

Room smelled misty, body wash container was empty,carpet was frayed, stain on bathroom door and bathtub was old. Found a bonnet from previous guests on the floor. Upon check in, was given the wrong room and had to go back downstairs because the key did not work. The pool was closed.

Noisy. Broken elevators, no continental breakfast.

Everyone will be glad when the main elevator is in service. And all the ice machines. But still a great location, and served our purpose well. In the room, there was a tear in the carpeting, some wallpaper has come unglued, and there was a steady drip in the tub. Being somewhat older, I had a concern that the bathroom floor was quite slippery, wet or dry, unless wearing soft-soled shoes. But all that is fixable.

Elevator broke, issues with the lock, extremely low water pressure, old and stale

Because you would no if you that is the Marriott, you shouldn’t have any problems to a certain extent

As soon as we pulled up to the property to check in, valet told us that the AC wasn't working and we need to rebook our hotel stay somewhere else. We asked if we could park and talk to the front desk and the valet man did not want to park our car if we weren't interested in staying. We told him we were interested in staying, but wanted more information. It continued like this for awhile until we gave up and left, found street parking, and walked back to the hotel to talk to the front desk. We decided to stay despite the broken AC and it wasn't that bad - totally understandable that things happen, that's not the problem. The problem was valet's response. The room/bathroom was also dirty and the carpet was wet throughout the bedroom area.

What I didn’t like was the elevator is broken door coming into the building was busted so anybody can come in the pool was down the bistro café was down my whole stay I was there. The lobby was very, very hot and in the rooms there was no vent system so when I took a shower the room got very hot and steamy very uncomfortable and the paint in the was was coming off to…

Valet staff was very rude and pushy