Holiday Inn Wilmington by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (169 reviews)
123 Gano Road , Gurneyville , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Fresh and clean rooms (many mentions)
Very helpful and welcoming staff (specific praise for front desk/Tonia)
Convenient/perfect location
Easy and safe parking
Friendly staff who upgraded rooms and went above and beyond
Coffee shop on site
Cons:
Dusty AC and dust in less-trafficked areas (needs deep clean)
Thin walls / noise from adjacent rooms (could hear talking and babies)
Early morning construction/noise disturbance (hammering behind bed)
One guest requested receipt (administrative issue)

Categories

Cleanliness
8.1
Generally described as fresh and clean in several reviews, but one guest reported a dusty AC and dust in less-trafficked areas—room would benefit from a deeper clean.
Service
9.6
Multiple mentions of very helpful, warm and welcoming staff (specific praise for Tonia and agents who upgraded rooms and went above and beyond).
Location
9.2
Repeatedly called convenient and perfect; guests appreciated easy, safe parking and a good location for solo travelers.
Room Quality
7
Rooms are generally fine but there are notable issues: thin walls (can hear neighbors and crying babies) and some rooms with dust/dusty AC impacting comfort.
Amenities
9
Amenities mentioned positively (coffee shop, easy/safe parking); overall impressions of available facilities are good.
Value for Money
8.7
Standard quality for this hotel tier
Food and Beverage
9
Coffee shop was specifically praised and contributed positively to stays.
Overall Experience
9
Overall positive stays noted (enjoyed evening, good stay), driven largely by friendly staff and convenient location despite some cleanliness/room noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Indoor Pool and Free Wi-Fi
Experience relaxation and connectivity at its finest with our indoor pool and complimentary Wi-Fi services. Whether you want to take a refreshing dip or catch up on work, we have you covered.

Convenient Amenities
Enjoy the convenience of a desk, cable TV, and en suite bathroom in every room. Need extra space? Select rooms come with a comfortable sofa bed for your relaxation.

On-Site Dining and Fitness
Indulge in delicious meals at Max and Erma’s without leaving the hotel. Stay active during your stay with our on-site fitness centre, ensuring you maintain your routine effortlessly.

Ready to elevate your stay in Wilmington? Book now at Holiday Inn Wilmington for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

8.7
Based on 169 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.2
Room Quality: 7
Amenities: 9
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 9
J
Joy • family_with_children • us
10
Enjoyed the evening. Need my receipt
Pros:

Fresh and clean

Cons:

N/A

2026-10-13 • via Nuitee
C
Christine • couple • us
10
2026-10-12 • via Nuitee
M
Messmer • couple • us
10
Pros:

Very nice time at this facility.

2026-09-19 • via Nuitee
S
Stefan • couple • de
7
2026-09-08 • via Nuitee
H
Holly • couple • us
9
2026-09-08 • via Nuitee
A
Angela • couple • us
7
We got in super late and at 7am they were hammering on the wall behind our bed waking us up.
Pros:

It was a nice clean facility.

Cons:

The lack of courtesy.

2026-09-06 • via Nuitee
D
Daniel • couple • us
10
2026-09-01 • via Nuitee
R
Rita Macdonald • solo_traveller • us
8
The location was very convenient and the staff were warm and welcoming.
Pros:

Staff and front of house was great as was the coffee shop. I also appreciated the easy and safe parking being a solo traveler.

Cons:

I was a little disappointed by the housekeeping in my room which has a dusty AC and more dust in the less seen, less trafficked areas. That room could do with a deep clean.

2026-08-16 • via Nuitee
R
Robert • extended_group • us
9
2026-08-10 • via Nuitee
M
Monica • solo_traveller • us
8
My stay was good
Pros:

Perfect location

Cons:

Wells are very thin could hear the people talking and baby crying in room next door

2026-08-04 • via Nuitee
B
B671FBdebrad • Friends getaway
10
Front desk agents set the tone
Pros:

Tonia, we need more of you! What a helpful front desk agent! Really tried to accommodate all of my needs in the most caring way!

2026-07-14 • via Tripadvisor
A
Albert • family_with_children • us
10
2026-07-13 • via Nuitee
C
Christine • solo_traveller • us
10
2026-05-11 • via Nuitee
W
W3478UGdavidw • Family
10
Awesome. Very friendly and went above and beyond to help me
Pros:

They was very helpful helping me and my family in our situation. She even was able to upgrade my room in very short notice. 10000/10 would recommend

2026-05-09 • via Tripadvisor
C
Christopher • couple • us
5
Cons:

Breakfast is not included

2026-04-14 • via Nuitee
G
Gail • couple • us
7
Nice stay but pricey
Pros:

Lobby

Cons:

Room was dusty

2026-04-04 • via Nuitee
S
Sandra • couple • ca
10
Pros:

Super easy to get to, clean, welcoming staff, super value

2026-04-01 • via Nuitee
J
J9580EUsarahd • Friends getaway • Cleveland, Ohio
10
great trip to wilmy!
Pros:

clean easy to check in and helpful. we needed more blankets at 1 am and they delivered to the door with a smile.

2026-03-29 • via Tripadvisor
H
Hawkins • family_with_children • us
5
Pros:

How clean it was.

Cons:

I paid $277.00 for 1 night and it said free breakfast, there was NO FREE breakfast. When you have kids free breakfast is a BIG plus. Very disappointing.

2026-03-17 • via Nuitee
T
Tiffany • family_with_children • us
8
Pros:

Room was clean and comfortable.

Cons:

Staff were not always available. Front desk evening receptionist was only one working.

2026-03-02 • via Nuitee