Residence Inn Southington

Hotels
•
Residence Inn
8.8 (287 reviews)
778 West Street , Southington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needs improvement
Value perception affected by pricing

Categories

Cleanliness
8.13
Some guests noted cleanliness issues, particularly with room maintenance and bathroom conditions.
Service
9.6
Positive comments about the friendliness and attentiveness of the staff.
Location
9.64
Guest reviews highlight a great location with convenient access to attractions.
Room Quality
8.09
Mixed feelings about room amenities and maintenance; some rooms appeared tired.
Amenities
8.12
Some amenities were lacking, particularly in unit maintenance.
Value for Money
8.58
Guests felt the value was acceptable, but there were complaints about pricing discrepancies.
Food and Beverage
9.13
Breakfast received positive remarks, described as decent.
Overall Experience
9.1
Overall positive experience despite a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient Location and Amenities
Residence Inn Southington, located just off Interstate 84, offers self-contained accommodations with an indoor heated pool, hot tub, and a gym.

Spacious Rooms with Kitchenettes
Each room at the Residence Inn Southington features a separate bedding area, a complete kitchen, free internet, and flat-screen TVs.

Dining Options and Nearby Attractions
Guests can enjoy a hot breakfast and evening manager’s reception for a light meal. Popular attractions like Winter Family Ski Adventure and Lake Compounce Amusement Park are just a short drive away.

Book your stay at Residence Inn Southington for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 287 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
E
Elkins • family_with_children • us
10
2026-02-12 • via Nuitee
K
Kunio • family_with_children • jp
9
2026-01-29 • via Nuitee
P
Peter • extended_group • us
10
2026-01-25 • via Nuitee
D
David • couple • us
7
Good location and value
Pros:

Location is great. Front desk clerk was friendly and helpful.

Cons:

Room was comfortable but you do hear road noise from nearby I84. Requesting an inside room might prevent that problem. Bathroom was clean but tub and toilet room are ready for upgrade.

2026-01-20 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Chanel • family_with_children • us
1
2026-01-19 • via Nuitee
S
Stephen • extended_group • us
5
Okay, but loud for sleeping, and a bit expensive for what you get.
Pros:

I liked the room layout and the breakfast.

Cons:

I didn't like the noise from the highway, the look of the hallways, and the rooms were a bit tired and in need of refresh.

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
10
2026-01-19 • via Nuitee
A
angela • solo_traveller • us
9
2026-01-12 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-01-04 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-01-04 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

Good

Cons:

Nothing

2026-01-01 • via Nuitee
M
Matthew • couple • gb
10
2025-12-31 • via Nuitee
N
Noella • couple • us
10
2025-12-29 • via Nuitee
Q
Q475YSjeffreya • Friends getaway
2
ZERO STARS
Pros:

If I could give a zero, this place would get it. I booked a reservation and paid for 2 months ago, flying in from Florida for the holidays. We didn’t land until 10 pm and then drive 45 minutes to the hotel only to find out that they didn’t have a room for me but did verify the reservation. They came up with zero solutions and just said that they are sorry. Being a Bonvoy member and a credit card holder of Marriott I find this completely unacceptable. They could of emailed me or called me being that they have all my information but that didn’t happen. OOOR CUSTOMER SERVICE SKILLS and I will make sure Corporate is notified

2025-12-17 • via Tripadvisor
T
Teresa • couple • us
10
We were very happy with everything the staff was so nice and very friendly
Pros:

It was very goood

Cons:

Nothing we liked everything and enjoyed are stay

2025-12-16 • via Nuitee
C
Calderon • solo_traveller • us
8
2025-12-03 • via Nuitee
J
joez06 • Family • Carlisle, Pennsylvania
2
Run down hotel in need of renovations. Convenient and loud location on the right lane of I-84.
Pros:

Sofa tears, tables with worn through veneer…. Pets barking at all hours. Suspect in some capacity subsidized housing for migrants based on foul cooking odors and or chemical processing that tripped off fire alarms and required late night evacuation of the property. Rude management inattentive to fundamental supervision of their hallways. DO NOT STOP… just keep driving. We stay often in the area and the options north of I-84 are: newer, cleaner and 5-10db levels quieter.

Traumatic experience, I would not stay here again if it was free.

2025-12-02 • via Tripadvisor
G
Garrett • family_with_children • us
1
Pros:

I liked that the location within walking distance to Cadillac ranch

Cons:

Spent extra money to get a room with a hot tub, but the hottub did not work, and no compensation was offered

2025-11-23 • via Nuitee
N
Nancy • extended_group • ca
5
Pros:

L’emplacement

Cons:

Tellement désapointé cela faisait près de 10 ans que je n’avais pas séjourné à cette hôtel et je vais à cette ville 2x par année mais manque entretien salle et odeur ark

2025-11-01 • via Nuitee