Residence Inn Southington

Hotels
•
Residence Inn
8.8 (304 reviews)
778 West Street , Southington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Decent breakfast
Cons:
Cleanliness issues
Room maintenance needs improvement
Value perception affected by pricing

Categories

Cleanliness
8.13
Some guests noted cleanliness issues, particularly with room maintenance and bathroom conditions.
Service
9.6
Positive comments about the friendliness and attentiveness of the staff.
Location
9.64
Guest reviews highlight a great location with convenient access to attractions.
Room Quality
8.09
Mixed feelings about room amenities and maintenance; some rooms appeared tired.
Amenities
8.12
Some amenities were lacking, particularly in unit maintenance.
Value for Money
8.58
Guests felt the value was acceptable, but there were complaints about pricing discrepancies.
Food and Beverage
9.13
Breakfast received positive remarks, described as decent.
Overall Experience
9.1
Overall positive experience despite a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient Location and Amenities
Residence Inn Southington, located just off Interstate 84, offers self-contained accommodations with an indoor heated pool, hot tub, and a gym.

Spacious Rooms with Kitchenettes
Each room at the Residence Inn Southington features a separate bedding area, a complete kitchen, free internet, and flat-screen TVs.

Dining Options and Nearby Attractions
Guests can enjoy a hot breakfast and evening manager’s reception for a light meal. Popular attractions like Winter Family Ski Adventure and Lake Compounce Amusement Park are just a short drive away.

Book your stay at Residence Inn Southington for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 304 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
5
543darcys • Solo travel • Sacramento, California
2
No housekeeping, smoke issues, and misleading amenities
Pros:

Stayed four nights in mid-January and was disappointed.

Two nights were affected by marijuana/cigarette smoke coming through the bathroom vent. It was strong enough that I had to sleep with the window open in ~10°F weather. The issue was reported but not resolved.

Housekeeping was never provided despite multiple requests. I was later told I had declined service, which is not accurate.

Breakfast ran out early on two mornings and was not replenished.

The property also advertised an evening social hour, but I was told it is no longer offered.

The hotel feels dated and below typical Marriott standards. Costco did provide a partial refund, which I appreciated.

I would not stay here again. The property feels dated and below typical Marriott standards.

To Costco’s credit, they reviewed my complaint and provided a partial refund.

Based on my experience, this was one of the poorer hotel stays I have had, and I would not return.

2026-05-03 • via Tripadvisor
C
cheryl • couple • us
7
2026-04-27 • via Nuitee
C
ChrisGormley • Family • Pittsburgh, Pennsylvania
4
Needs facelift.
Pros:

What a nasty hotel in need of a major facelift. It took forever to check in, and then my lock was broken, and the guy let me in, but couldn’t let me use my key and then they have to get a guy to come in to fix the lock in the morning, which meant I had to participate so many wrapping at my door early in the morning Wen, I just wanted to sl

2026-04-23 • via Tripadvisor
J
jamiessa • solo_traveller • us
1
Cons:

I stayed at the hotel one night in one room and I got charged for two rooms. When I canceled the otger room. Not cool for a single mom with two children 😕

2026-04-22 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

Nothing

Cons:

Nothing

2026-04-17 • via Nuitee
E
Erick • solo_traveller • us
8
Cons:

I didn't care for the bed which appeared to be a full size and the mattress was to firm for my likening.

2026-04-15 • via Nuitee
T
Timothy • couple • us
9
2026-03-31 • via Nuitee
A
Angela • family_with_children • us
10
I love it breakfast was awesome. Specially the breakfast cook. Helpful friendly.
Pros:

Location perfect next to restaurant and store

Cons:

Pool was cold. Bed was small. Bathroom need to have fan after used.

2026-03-30 • via Nuitee
M
Mayling • couple • us
1
Pros:

No problem no one notified me of my cancellation thankfully I was able to find another hotel !!

2026-03-30 • via Nuitee
E
E7572HNkellyk • Family
2
Not the place you want to stay
Pros:

Slept for maybe 3 hours past two nights. If you want sleep don’t stay here. Literally on top of 84. No sound proof windows. Equivalent to sleeping on side of higheay. Listened to trucks. Screeching brakes etc ALL NIGHT LONG AND ALL DAY. Hallways smell like weed. Dark and outdated. Not cleanest hotel. Needs major update.

2026-03-26 • via Tripadvisor
M
Michelle • family_with_children • us
10
2026-03-16 • via Nuitee
J
Joseph • extended_group • us
8
2026-03-15 • via Nuitee
A
Anthony • family_with_children • us
10
2026-03-13 • via Nuitee
S
Skylar • couple • us
10
2026-03-09 • via Nuitee
S
Shaemina • family_with_children • us
9
Pros:

The room and pool kids loved it as well

Cons:

No complaints

2026-02-22 • via Nuitee
Q
Q3738UKrichardv • Couples
2
WORST VALENTINES DAY THANKS GUYS
Pros:

IM HERE ON VALENTINES DAY AND IM FREEZING THE ROOM WONT GO PAST 66 DEGREES AND ITS 24 DEGREES OUT SIDE SO NO GOOD TIMES JUST COLD TIMES THANK U SO MUCH I FEEL LIKE IM CAMPING GUESS YOU GOTTA USE THE OVEN LML THE FRONT LADY WAS SO NICE BUT WITH NO OTHER WORKERS AT NITE THEN THE FRONT DESK LOOKS LIKE IM DONE FOR TONITE EVEN SHE HAD A SPACE HEATER WISH I HAD ONE IN MY ROOM SMH

2026-02-15 • via Tripadvisor
E
Elkins • family_with_children • us
10
2026-02-12 • via Nuitee
K
Kunio • family_with_children • jp
9
2026-01-29 • via Nuitee
P
Peter • extended_group • us
10
2026-01-25 • via Nuitee
D
David • couple • us
7
Good location and value
Pros:

Location is great. Front desk clerk was friendly and helpful.

Cons:

Room was comfortable but you do hear road noise from nearby I84. Requesting an inside room might prevent that problem. Bathroom was clean but tub and toilet room are ready for upgrade.

2026-01-20 • via Nuitee