Homewood Suites by Hilton Charleston - Mount Pleasant

Hotels
Homewood Suites by Hilton
8.2 (595 reviews)
1998 Riviera Drive , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Unclean cookware
Poor maintenance
Noise issues from pets

Categories

Cleanliness
7.16
Reports of unclean cookware and floor suggest poor cleanliness.
Service
9.13
Friendly staff mentioned, although some maintenance issues were not resolved promptly.
Location
9.17
Great location near restaurants and the beach, which guests appreciated.
Room Quality
7.62
Room quality was mixed; while some rooms were clean, others had maintenance issues.
Amenities
7.65
Amenities like ice makers and cookware were either inadequate or faulty.
Value for Money
8.61
Value seems good considering the location, despite some issues.
Food and Beverage
8.16
Breakfast quality varied; was noted to be less impressive compared to other locations.
Overall Experience
8.13
Overall experience was lacking due to maintenance issues, but location and service were positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:17

Property Description

Spacious Suites with Kitchenette
Experience comfort and convenience in our all-suite hotel featuring fully equipped kitchenettes, perfect for longer stays or quick snacks. Enjoy the amenities of home while on vacation or business trips.

Outdoor Pool and Well-Equipped Gym
Unwind and stay active with our outdoor pool and modern gym facilities. Whether you prefer a refreshing swim or a workout session, we have you covered to make your stay enjoyable and stress-free.

Convenient Location and Nearby Attractions
Located just 4 miles from Charleston Harbor and beaches, our hotel is also close to popular attractions like Charles Pinckney National Historic Site and South Carolina Aquarium. Explore the area with ease and make the most of your visit.

Book your stay at Homewood Suites by Hilton Charleston Mount Pleasant for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 595 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.13
S
Sundi couple us
4
I associate the name Hilton with luxury and have thoroughly enjoyed past stays at other Hilton properties. Unfortunately
Pros:

The location.

Cons:

The ice maker in the fridge was so loud we couldn’t use it and had to purchase ice at a nearby store. The tv in the bedroom wasn’t connected to the internet and the one in the living area kept freezing up the whole time. The pool was filthy at 2:30 pm on a Tuesday. The bottom was black in places and there was what appeared to black mold all around the sides, steps and tiles. I wanted it to enjoy a leisurely pool afternoon and swim, didn’t happen. When we were departing this morning we saw a giant bug on the pool sign on an inside hallway. I think it was a cockroach. Breakfast was pretty good the first morning but by the end of our stay it was lackluster and all the heated items except the eggs much had the same color-gray and cold.

2026-05-20 via Nuitee
K
Katrine family_with_children no
10
2026-05-18 via Nuitee
C
CHEYENNE family_with_children us
8
So nice really accommodating
Pros:

Location and landscape

Cons:

The room held smells of what was cooked in the kitchen

2026-05-17 via Nuitee
K
Kathy extended_group us
9
2026-05-17 via Nuitee
H
Heather family_with_children us
8
2026-05-09 via Nuitee
H
Hannah family_with_children de
8
2026-05-09 via Nuitee
V
virginia extended_group us
10
Pros:

The breakfast was very good. The staff were very helpful.

Cons:

The pool area needs update. It needs to be much larger. It’s very boring looking out there. Nothing attractive I suggest lounging chairs in the shade area music playing in the background

2026-05-08 via Nuitee
T
Tracy solo_traveller us
10
Nice place to stay
Pros:

The whole facility was very clean.

Cons:

N/A

2026-04-30 via Nuitee
2
2fa471e0724c723d3d4fd4342caf5d65 couple us
10
2026-04-18 via Nuitee
F
frank couple us
8
2026-04-06 via Nuitee
C
Craig family_with_children us
10
Everything was amazing. Staff was accommodating and professional. Breakfast was good and plenty of options
Pros:

It was clean. Staff was friendly

2026-03-29 via Nuitee
R
Russ family_with_children us
10
It fits our needs.
Pros:

Breakfast was really good. Need to have some chocolate chips for the waffles.

Cons:

Staff wasn't very friendly at check in.

2026-03-16 via Nuitee
K
Khalil couple us
9
2026-03-10 via Nuitee
L
Linda couple us
10
A wonderful and quiet place to stay just minutes from the hubbub of Charleston.
Pros:

Lovely property tucked away in a quiet neighborhood that includes walkable shopping, groceries, and trendy restaurants.
The lady who handled the night shift and provided a bounteous breakfast was so friendly and did an amazing job.

2026-03-10 via Nuitee
J
Jaiden couple us
9
2026-03-05 via Nuitee
E
Eileen extended_group us
10
Adequate
Cons:

The hand held shower wand didn't work.
We needed to use the pull.out bed and there were no linens for it. I called the front desk and actually had to go down to the desk to get the linens. I think that was not very customer friendly.

2026-02-28 via Nuitee
H
Holly couple us
10
Pros:

Rooms were spacious. Safe, quiet neighborhood. Food and shopping within walking distance.

2026-02-23 via Nuitee
N
Nicole extended_group us
9
2026-02-08 via Nuitee
N
Nicole extended_group us
9
2026-02-08 via Nuitee
K
Kirill couple id
10
A great hotel with amazing staff, and we would gladly stay here again.
Pros:

The hotel is excellent. Beautiful, comfortable, and very well run. The staff was wonderful, friendly, attentive, and genuinely caring. We enjoyed our stay so much that we extended it three times.

Cons:

The only thing that was disappointing was the pet fee. We were charged the full pet fee each time we extended our stay, even though we stayed in the same room with the same dog. That felt unnecessary and quite expensive.

2026-01-31 via Nuitee