Extended Stay America Suites - Los Angeles - Burbank Airport

Hotels
Extended Stay America Suites
6.4 (797 reviews)
2200 Empire Avenue , Burbank , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
4.6
Guests reported issues with cleanliness, including roaches and fleas.
Service
8.1
Mixed feedback; generally helpful staff but some concerns about service quality.
Location
8.6
Good location close to shopping and easy access to the freeway.
Room Quality
5.6
Negative reviews about room conditions, including insects and plumbing issues.
Amenities
6.1
Amenities were lacking, such as insufficient supplies and poor breakfast offerings.
Value for Money
6.6
Guests feel the hotel did not meet their expectations for the price.
Food and Beverage
4.6
Poor breakfast options; described as cheap coffee and cookies.
Overall Experience
7
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge. No need to eat out every meal, feel at home and cook your favorite dishes during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for a day of exploring Burbank and nearby attractions.

Convenient Amenities and Services
Enjoy free WiFi, 24-hour front desk assistance, laundry facilities, and complimentary onsite parking. With weekly housekeeping services and the option for daily services, we ensure a comfortable and hassle-free stay for all our guests.

Book your stay at Extended Stay America - Los Angeles - Burbank Airport now for a memorable and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 797 reviews
Cleanliness: 4.6
Service: 8.1
Location: 8.6
Room Quality: 5.6
Amenities: 6.1
Value for Money: 6.6
Food and Beverage: 4.6
Overall Experience: 7
E
Enrique family_with_children us
1
2026-07-25 via Nuitee
J
Joseph family_with_children us
1
Nightmare
Pros:

Nothing

Cons:

The room had obvious water damage on the bottom of all walls and cabinets. There was a water leak , no one man’s the desk. Got no help. The hotel itself smells like cat pee

2026-07-22 via Nuitee
J
Jeffrey couple us
3
Way over priced and would not stay here ever again.
Pros:

The front desk person was extremely nice and apologetic to how run down the property was.

Cons:

Hotel was rundown, slum hotel. The room was heavily outdated with unmatched furniture. There was no TV in the room and the AC didn’t work half the time. Police were circling every what seemed like every 30 minutes. Did not feel safe on property at all. This hotel needs a complete overhaul and update.

2026-07-21 via Nuitee
J
Jeff family_with_children us
5
Cons:

Lots of noise at 2 am from the room above, sisters room's A/C was out of commission. Meh!

2026-07-17 via Nuitee
B
Brown solo_traveller us
1
2026-07-16 via Nuitee
L
Laura couple us
1
Horrendous
Pros:

The stay was horrific , the refrigerator made noise all night , the bed was lumpy , the sink in the bathroom would not turn off , the tub would not drain only one burner on the stove worked , I would rate a complete 0

Cons:

Everything could have been better!!!absolutely shameful

2026-07-13 via Nuitee
B
Bochary solo_traveller us
6
Pros:

Courtesy

2026-07-13 via Nuitee
J
John family_with_children us
2
Would never stay there again.
Pros:

One of the worst hotels I have stayed at, owners have clearly gave up on this hotel.

Cons:

Hotel is run down, hallways smelled, elevator sounds like it's ready to break down and staff was rarely at the front desk to help

2026-07-08 via Nuitee
A
Alvarez couple us
9
2026-07-07 via Nuitee
A
Alvarez couple us
8
2026-07-07 via Nuitee
B
brooke solo_traveller us
1
Stay far away. Gross dirty and overpriced.
Pros:

It is close to the Burbank Airport and a giant shopping complex.

Cons:

The smell. The ac didn’t work. The window was impossible to open and close. The ceiling leaks. The sink leaks. The elevators were broken. The staff acted like their conversation was interrupted and were pissed about it when checking in.

2026-07-05 via Nuitee
E
Eduardo couple us
5
Pros:

Todo bien

Cons:

Solo los colchones estaban mui malas condiciones

2026-07-04 via Nuitee
E
Estephanie family_with_children us
1
Horrible ruined my vacation haven't gotten my refund yet
Pros:

Bad experience overall rooms were dirty check in lady was rude and tried to charge me twice. Checked in went to the room and it was dirty went back to front desk gave me another room and once again it was dirty and the hallways and lobby smelled like marijuana

Cons:

Everything

2026-07-04 via Nuitee
M
Macias solo_traveller us
1
2026-07-01 via Nuitee
N
Nora solo_traveller us
1
2026-06-28 via Nuitee
S
Sara solo_traveller us
1
Disappointing experience
Pros:

Not much, probably the attitude of the staff was the only thing I could think of "being good" during my stay.

Cons:

The registration process was unacceptable.
And the room nearby was under construction all night. I believe they stopped working around 8am on Saturday. Halls reeked of cigarette smoke.

2026-06-28 via Nuitee
A
Ariel family_with_children us
6
2026-06-25 via Nuitee
,
, solo_traveller us
5
2026-06-25 via Nuitee
P
Pup and Judy solo_traveller us
6
location is only perk
Pros:

Location excellent, nearby shopping

Cons:

hall has dusty smell
Understaffed
Only one rolling dolly in facility

2026-06-21 via Nuitee
N
Nickie family_with_children us
3
The best thing about the property was checking out! Wouldn't stay here again.
Pros:

Bed was comfortable. Free parking. Decent location.

Cons:

No pool. No real breakfast. Stale muffins. No milk. It took 15 minutes for front desk staff to return. Property seemed very run down.

2026-06-20 via Nuitee