Extended Stay America Suites - Los Angeles - Burbank Airport

Hotels
Extended Stay America Suites
6.4 (812 reviews)
2200 Empire Avenue , Burbank , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
4.6
Guests reported issues with cleanliness, including roaches and fleas.
Service
8.1
Mixed feedback; generally helpful staff but some concerns about service quality.
Location
8.6
Good location close to shopping and easy access to the freeway.
Room Quality
5.6
Negative reviews about room conditions, including insects and plumbing issues.
Amenities
6.1
Amenities were lacking, such as insufficient supplies and poor breakfast offerings.
Value for Money
6.6
Guests feel the hotel did not meet their expectations for the price.
Food and Beverage
4.6
Poor breakfast options; described as cheap coffee and cookies.
Overall Experience
7
Overall mixed experiences with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:30

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge. No need to eat out every meal, feel at home and cook your favorite dishes during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for a day of exploring Burbank and nearby attractions.

Convenient Amenities and Services
Enjoy free WiFi, 24-hour front desk assistance, laundry facilities, and complimentary onsite parking. With weekly housekeeping services and the option for daily services, we ensure a comfortable and hassle-free stay for all our guests.

Book your stay at Extended Stay America - Los Angeles - Burbank Airport now for a memorable and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Location

Guest Reviews

6.4
Based on 812 reviews
Cleanliness: 4.6
Service: 8.1
Location: 8.6
Room Quality: 5.6
Amenities: 6.1
Value for Money: 6.6
Food and Beverage: 4.6
Overall Experience: 7
F
Flores family_with_children us
1
Nothing nice, dirty, bad, holor.
Pros:

The accommodation is terrible, it smells like marijuana all the way around the hall and one of the invitations that I had given hello to pure shit, the manager said that I will give discount for the inconvenience when I asked about it at the frontdest, they told me that they could not communicate with me, they do not comply with what they say and I was not the only one in the time I was there, other clients spent cursing the place and the service apart, I asked one who cleans the rooms what every time they change the clothes of the beds and I reply that every month this is disgusting, I do not recommend it, it is hotel garbage.

Cons:

Nothing I liked about it is a disgusting thing, I do not recommend anything.

2026-08-27 via Nuitee
T
Tristan solo_traveller fr
9
2026-08-27 via Nuitee
D
Dr Shawna couple us
8
Overall decent
Pros:

Location

Cons:

Price

2026-08-25 via Nuitee
C
Chona couple us
1
Dont stay here at all costs!
Pros:

Nothing. Filthy refrigerator- no shampoo, conditioner - these are all necesities

Cons:

Horrible parking. We waited for 3am until 5:45am to get a parking. All they say was, Goodluck from the employee. Change the rusty refrigerator !! The chip off floor is dangerous for elders.

2026-08-24 via Nuitee
G
Gabrielle solo_traveller us
1
Disappointed. Nothing. Even though I prepaid for my stay, they said there wasn’t a room for me.
Pros:

Nothing. Even though I prepaid for my stay, when I got there, they said they had overbooked and they didn’t have a room for me.

Cons:

Nothing. Even though I prepaid for my stay, when I got there, they said they had overbooked and they didn’t have a room for me.

2026-08-24 via Nuitee
G
Gonzalo family_with_children us
1
2026-08-13 via Nuitee
I
Isabella solo_traveller us
3
Disappointed
Pros:

The kitchen

Cons:

There was no parking at all. Dog or cat poop all in the of the property before entering the lobby it was disgusting. Online it showed there was a big variety of breakfast items and coffee. False advertising It was very disappointing when we went down for breakfast. There was no coffee in the coffee pot and maybe like five granola bars on a small coffee table right when you enter the lobby. there was hair all in our beds when we pulled back the blankets the bathroom floor didn’t look like it was swept. The bathroom sink counter was dirty

2026-08-10 via Nuitee
C
Cesar family_with_children us
1
Bad experience
Cons:

Unprofessional, lack of understanding, came across as many budget cuts were the results of them doing anything about the problems that were happening. Shower head leaked while showering to bathroom floor, kitchen sink had a hard time draining water, ac unit was leaking water, stained bathroom wall, hard time getting room cleaned by housekeeping, requested sheets to be replaced I had to make many calls to get them, room phone was not functional it was there for just display. Huge disappointment over all considering I had my child with me, I could change hotels because it was last min to make any changes.

2026-08-06 via Nuitee
E
Enrique family_with_children us
1
2026-07-25 via Nuitee
J
Joseph family_with_children us
1
Nightmare
Pros:

Nothing

Cons:

The room had obvious water damage on the bottom of all walls and cabinets. There was a water leak , no one man’s the desk. Got no help. The hotel itself smells like cat pee

2026-07-22 via Nuitee
J
Jeffrey couple us
3
Way over priced and would not stay here ever again.
Pros:

The front desk person was extremely nice and apologetic to how run down the property was.

Cons:

Hotel was rundown, slum hotel. The room was heavily outdated with unmatched furniture. There was no TV in the room and the AC didn’t work half the time. Police were circling every what seemed like every 30 minutes. Did not feel safe on property at all. This hotel needs a complete overhaul and update.

2026-07-21 via Nuitee
J
Jeff family_with_children us
5
Cons:

Lots of noise at 2 am from the room above, sisters room's A/C was out of commission. Meh!

2026-07-17 via Nuitee
B
Brown solo_traveller us
1
2026-07-16 via Nuitee
L
Laura couple us
1
Horrendous
Pros:

The stay was horrific , the refrigerator made noise all night , the bed was lumpy , the sink in the bathroom would not turn off , the tub would not drain only one burner on the stove worked , I would rate a complete 0

Cons:

Everything could have been better!!!absolutely shameful

2026-07-13 via Nuitee
B
Bochary solo_traveller us
6
Pros:

Courtesy

2026-07-13 via Nuitee
J
John family_with_children us
2
Would never stay there again.
Pros:

One of the worst hotels I have stayed at, owners have clearly gave up on this hotel.

Cons:

Hotel is run down, hallways smelled, elevator sounds like it's ready to break down and staff was rarely at the front desk to help

2026-07-08 via Nuitee
A
Alvarez couple us
9
2026-07-07 via Nuitee
A
Alvarez couple us
8
2026-07-07 via Nuitee
B
brooke solo_traveller us
1
Stay far away. Gross dirty and overpriced.
Pros:

It is close to the Burbank Airport and a giant shopping complex.

Cons:

The smell. The ac didn’t work. The window was impossible to open and close. The ceiling leaks. The sink leaks. The elevators were broken. The staff acted like their conversation was interrupted and were pissed about it when checking in.

2026-07-05 via Nuitee
E
Eduardo couple us
5
Pros:

Todo bien

Cons:

Solo los colchones estaban mui malas condiciones

2026-07-04 via Nuitee