Holiday Inn Express Hotel & Suites Bluffton at Hilton Head Area by IHG

Hotels
•
Holiday Inn Express
8.8 (156 reviews)
35 Bluffton Road , Bluffton , US
+1 843-757-2002

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful front desk staff
Clean bathrooms/rooms often praised
Convenient, central location
Comfortable beds and larger-than-expected rooms
Good breakfast for many guests
Washer/dryer and pet-friendly policy (reasonable fee)
Cons:
Inconsistent cleanliness/run-down areas reported by some
Noisy icemaker location for some rooms
Breakfast can be sparse; lacks gluten-free/dairy-free options
Occasional unfriendly morning clerk
Some guests reported lumpy beds, uncomfortable pillows, and worn carpets

Categories

Cleanliness
8
Mixed reports: many guests called the hotel clean and praised bathrooms, but several reviewers reported run-down areas, scratchy linens, dirty entrance carpet and inconsistent housekeeping.
Service
9.6
Service is a clear strength: front desk staff repeatedly described as friendly, helpful and accommodating, with isolated reports of one unfriendly morning clerk.
Location
9.5
Frequently praised as central and convenient, with easy access to town and recommended by multiple guests.
Room Quality
8.3
Rooms are generally comfortable and larger than expected, but some guests noted lumpy/too-soft beds, uncomfortable pillows, carpet wear and occasional noisy placement (icemaker).
Amenities
8.8
Good amenities noted (breakfast, washer/dryer, pet-friendly policy, easy check-in/pool access), though some issues like noisy ice maker and occasional maintenance/upgrades were mentioned.
Value for Money
8.4
Mostly positive value comments (reasonable pet fee, comfortable stay) with a few guests calling it overpriced relative to what they received.
Food and Beverage
8.4
Breakfast generally received positive mentions, described as good or better than expected, but some guests found the breakfast sparse or lacking gluten-/dairy-free options and fruit.
Overall Experience
9.4
Overall strong experience for most guests: many said 'excellent' or would stay again, praising cleanliness, staff and location despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location in Historic Bluffton, South Carolina
Located in the heart of the shopping district and just minutes away from Hilton Head Island, Holiday Inn Express & Suites Bluffton at Hilton Head Area offers a perfect blend of convenience and comfort.

Relaxation and Recreation
With a 24-hour fitness center and a seasonal outdoor pool, guests can unwind and stay active throughout their stay. Whether it's a day of golfing or lounging on the beach, the hotel provides amenities to cater to every need.

Comfortable Accommodations and Dining
The well-equipped guestrooms and suites feature microwaves, refrigerators, and in-room coffeemakers, ensuring a cozy stay. Guests can also indulge in delicious meals at Katie O'donalds Irish Pub located nearby.

Book your stay now at Holiday Inn Express & Suites Bluffton for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pets under 50 lbs are permitted, additional charges are applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

8.8
Based on 156 reviews
Cleanliness: 8
Service: 9.6
Location: 9.5
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.4
U
Urquia • family_with_children • us
9
2026-10-29 • via Nuitee
S
Sirritha • family_with_children • us
10
2026-10-25 • via Nuitee
C
Crutcher • family_with_children • us
10
Excellent
Pros:

The young ladies at the front desk were so nice and helpful. Felt like I was talking to a friend

2026-10-24 • via Nuitee
W
Wilma • couple • us
10
Lovely stay all in all
Pros:

Super clean smelled great great staff huge room great location would def stay there again good breakfast

Cons:

Fridge not adjustable kept freezing everything

2026-10-23 • via Nuitee
C
Carroll • extended_group • us
10
2026-10-23 • via Nuitee
S
Susan • family_with_children • us
10
2026-10-23 • via Nuitee
K
Kibby • couple • us
10
Excellent
Pros:

Breakfasr was ok. We really liked the girl at the front desk!! Very friendly and helpful!!!

Cons:

Everything was fine.

2026-10-15 • via Nuitee
L
Lawrence • solo_traveller • us
7
Meh. Overpriced for what we got.
Cons:

Breakfast bar pretty sparse. Many serving trays were empty.

2026-10-11 • via Nuitee
T
Tom • family_with_children • us
9
We had an excellent experience at this Bluffton Holiday Inn.
Pros:

Clean, well managed hotel, friendly polite staff.

Cons:

Nothing. We actually left another similarly ranked hotel in the area which was a major disappointment. The Holiday Inn Express in Bluffton SC was superior in every way.

2026-10-08 • via Nuitee
J
Jackie • solo_traveller • us
10
Room next to icemaker!
Pros:

We were in a room next to a noisey ice maker and asked to be moved. No problem at all.

Cons:

Being booked into a handicapped room by Booking.com...next to the icemaker!

2026-09-19 • via Nuitee
A
April • solo_traveller • us
8
We enjoyed our stay and would stay there again
Pros:

Central location for our needs, beds were comfortable and the staff was so nice. Loved that they have a washer and dryer. My husband loved their breakfast.

Cons:

The breakfast had no gluten free or dairy free options. I was only able to eat the breakfast on our last day. No milk alternative for the coffee or cereal. They do an egg omelet which either had cheese or peppers and I can’t eat either.

2026-09-19 • via Nuitee
B
Bonita • family_with_children • us
7
My stay was good.
Pros:

Location was good. Offerings were average.

Cons:

Need to have more fruit, scrambled eggs and maybe bacon. The bed was lumpy/ too soft. Walls were paper thin.

2026-09-08 • via Nuitee
B
Bobbi • couple • us
4
We stayed here last year and it was good. It looks like it has become very run down this past year.
Pros:

Staff was friendly

Cons:

Very run down, not clean, pillows and linens were scratchy

2026-09-05 • via Nuitee
K
Kindra • solo_traveller • us
7
Was just ok
Pros:

Breakfast was good, bed was comfortable

Cons:

Pillows not comfortable, carpet in rooms, entrance to hotel looked dirty unkept, empty popcorn maker in entrance, staff not very friendly at check in

2026-09-01 • via Nuitee
K
Kasey • family_with_children • us
10
2026-08-31 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Good staff, wonderful stay and close to town.
Pros:

The Holiday Inn was clean, easy access to town, good breakfast, and the rooms were comfortable. Easy check-in and provide provided recommendations for dinner.

2026-08-31 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-08-27 • via Nuitee
B
Belinda • couple • us
10
Loved it all. Location, room, staff & area.
Pros:

The accommodations were wonderful, as well as the staff with the exception of one (1) young lady at the registration desk. She worked the morning/day shift and was not friendly at all. Her attitude was less than pleasant.
Breakfast was okay. Really enjoyed the location, room, and the other staff members. The lady that worked the afternoon shift was great!! While we were there you were updating & installing a new computer system. I think there was a little delay in the upload, but she was pleasant during the process, did not stress, helped us enter our room & pool until we could receive our new keys. She was very accommodating and gracious. Really enjoyed her a great deal. Thank you for her being there!

Cons:

The only thing I would suggest is to speak to the young lady on the morning shift about her attitude. She acts very "put out" when asked questions.

2026-08-27 • via Nuitee
O
OLENA • solo_traveller • us
10
Pros:

Staff was super nice. Breakfast was great. We had 2 GSDs, price for 2 dogs was only $100 plus tax per stay , which is much less than other hotels. Clean room, comfortable bed.

Cons:

N/A

2026-08-27 • via Nuitee
C
Collin • couple • us
9
2026-08-27 • via Nuitee