Mercure Hotel Frankfurt Eschborn Helfmann-Park

Hotels
•
Mercure
7.8 (323 reviews)
Helfmann-Park 1 , Eschborn , DE
+49 6196 96970

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable
Cons:
Cleanliness issues
Outdated room amenities
High breakfast cost

Categories

Cleanliness
6.69
Multiple mentions of cleanliness issues including unclean rooms and communal areas.
Service
8.66
Friendly staff noted multiple times, contributing to overall positive sentiment.
Location
8.7
Conveniently located for transit and close to major routes; general positive sentiment.
Room Quality
7.65
Some rooms reported as outdated and issues with beds mentioned.
Amenities
7.18
Basic amenities present, but lacking in fitness and coffee options.
Value for Money
8.14
Gains positive feedback; seen as good value especially for prices mentioned.
Food and Beverage
7.19
Breakfast options received mixed reviews, but presence of breakfast is a positive.
Overall Experience
8.16
Overall customer satisfaction was positive despite cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:24

Property Description

Stunning Views of Frankfurt Skyline
Experience breathtaking views of the iconic Frankfurt skyline from our 4-star hotel in Eschborn. Enjoy the beauty of the city right from your room, making your stay truly unforgettable.

Modern Amenities and Connectivity
Stay connected with high-speed internet and WiFi/wired internet access in all air-conditioned rooms. Whether you're here for business or leisure, our hotel ensures you have everything you need for a comfortable stay.

Convenience and Culinary Delights
Indulge in freshly brewed coffee, a variety of wines, cocktails, and more at the Relax restaurant and bar. And with underground parking available, along with easy access to major motorways, exploring the area is a breeze.

Book your stay at Mercure Hotel Frankfurt Eschborn Helfmann-Park now and make the most of your visit to Frankfurt!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.8
Based on 323 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 8.16
E
Eric M • family_with_children • br
8
2026-10-16 • via Nuitee
S
SHALLENDRA • couple • in
6
Value for money
Pros:

Cleanliness

Cons:

Location

2026-10-13 • via Nuitee
K
kifleyesus • solo_traveller • ch
10
2026-10-12 • via Nuitee
I
Ihar • couple • by
1
Заходят с самого утра к тебе в номер
Pros:

Стучат в дверь в 8.50
Неужели нельзя посмотреть сдали ли ключ на реценшн и тогда идти в номер и отковать его и будить . Огромный минус отелю
И персоналу

2026-10-12 • via Nuitee
E
Edgaras • solo_traveller • lt
8
Pros:

24/7

Cons:

Kad nera parkingo. Atvykus velai gali buti sudetinga ji rasti aplink viežbuti. Aplink viežbuti parkingas nemokamas bet velai vakare gali nebut šalia vietu.

2026-10-11 • via Nuitee
T
Tobias • extended_group • de
10
2026-10-09 • via Nuitee
M
Mustafa • solo_traveller • de
4
2026-10-09 • via Nuitee
S
Stefan • solo_traveller • de
8
Ordentliches Business Hotel
Pros:

-Ruhiges Zimmer im 5. Stock
-Kostenloses Wasser und Snacks wegen eines Zimmer Upgrades

Cons:

-Aktuell große Baustelle an der Bahnhaltestelle Eschborn Süd, so dass der Fußweg ins Hotel stark verschmutzt ist
-Nur ein Aufzug funktionierte, scheint ein strukturelles Problem zu sein, das Haus hat einen Investitionsstau, der auch auf den Zimmern ersichtlich ist

2026-10-08 • via Nuitee
A
Antoinette • solo_traveller • nl
7
2026-10-08 • via Nuitee
E
Ecevit • couple • de
8
2026-10-07 • via Nuitee
J
Jens • solo_traveller • de
3
Cons:

beide Fahrstühle ausser Betrieb

2026-10-07 • via Nuitee
S
Steffen • solo_traveller • de
7
2026-09-14 • via Nuitee
J
Jesus • solo_traveller • es
10
Estupendo
Pros:

Limpieza

Cons:

Parking

2026-09-14 • via Nuitee
A
Ahmed • solo_traveller • de
10
2026-09-11 • via Nuitee
B
Bernharda • solo_traveller • de
5
2026-09-11 • via Nuitee
J
Johann • couple • de
10
2026-09-09 • via Nuitee
E
Eugene • extended_group • ch
5
2026-09-05 • via Nuitee
K
Klaus Dieter • solo_traveller • de
8
2026-09-05 • via Nuitee
Танчин • solo_traveller • ua
7
2026-08-31 • via Nuitee
T
Tereza • solo_traveller • cz
8
2026-08-29 • via Nuitee