Mercure Hotel Aachen Am Dom

Hotels
•
Mercure
8.2 (3602 reviews)
Peterstr.1 , Aachen , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.05
Some cleanliness issues were reported, including dusty rooms and towels with unusual smells.
Service
9.05
Guests noted friendly staff and helpful service, even when addressing some issues.
Location
9.05
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.05
Mixed feedback with comments on small rooms and flat pillows.
Amenities
8.55
Amenities were generally well-received, but some improvements were suggested.
Value for Money
8.55
Good value for price according to multiple reviews.
Food and Beverage
8.05
No specific feedback on food and beverage, assuming standard quality for this hotel tier.
Overall Experience
8.25
Overall experiences varied; some guests enjoyed their stays while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:31

Property Description

Modern Comfort in the Heart of Aachen

Central Location: Nestled in the historic centre, just steps away from Aachen Cathedral, the Mercure Aachen offers convenience and charm for your stay.

Well-Appointed Rooms: Enjoy air-conditioned rooms with modern amenities including satellite TV, spacious desk, and tea/coffee facilities for a comfortable stay.

Convenient Facilities: Benefit from a 24-hour reception, underground car park, and a delicious breakfast buffet served daily. Unwind at the Klenkes bar or explore nearby attractions easily accessible from the hotel.

Experience the perfect blend of comfort and convenience at Mercure Hotel Aachen am Dom. Book now for an unforgettable stay in Aachen.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3602 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
R
Richard • solo_traveller • nl
9
2026-07-01 • via Nuitee
N
Necip • solo_traveller • be
5
2026-06-30 • via Nuitee
F
Fabian • solo_traveller • be
9
Pros:

A quelques pas du centre.

2026-06-30 • via Nuitee
R
Raja Segaran • solo_traveller • my
8
2026-06-30 • via Nuitee
G
Garry • couple • de
9
2026-06-30 • via Nuitee
T
Tobias • family_with_children • de
8
Tolles Hotel mit zentraler Lage
Pros:

Freundliche Mitarbeiter

Cons:

Der Teppichboden in den Zimmern

2026-06-29 • via Nuitee
J
Jean-Manuel • couple • be
10
2026-06-28 • via Nuitee
D
Dieter • couple • de
8
2026-06-28 • via Nuitee
H
Hans • couple • nl
9
Nice clean room in the centre of Aachen
Pros:

Nice clean room in the centre of Aachen

Cons:

The parking garage was impossible to find based on the cryptic email. The email description should be improved

2026-06-28 • via Nuitee
D
Dennis • solo_traveller • nl
8
Pros:

Goede ligging, vriendelijk personeel en parkeergarage aanwezig.

Cons:

Airco werkte wat minder, maar met deze hitte begrijpelijk.

2026-06-28 • via Nuitee
M
Mogens Hyldgaard • couple • dk
9
Cons:

Morgenmaden var for dyr, så vi sprang den over

2026-06-27 • via Nuitee
I
Ildiko • couple • hu
8
2026-06-27 • via Nuitee
S
Schmitt • solo_traveller • de
10
Pros:

Die zentrale Lage.

Cons:

Es gab nichts zu beanstanden.

2026-06-23 • via Nuitee
A
Andre • couple • de
8
Pros:

Klimaanlage im Zimmer

2026-06-23 • via Nuitee
A
Anton • solo_traveller • nl
8
Pros:

Comfortabele en moderne kamer in het centrum van Aken.

Cons:

Vrij duur en afstandelijk personeel

2026-06-22 • via Nuitee
M
Marcelle • solo_traveller • nl
7
Pros:

Schone kamer, goede plek.

Cons:

Veel zwervers in de omgeving.

2026-06-22 • via Nuitee
N
NIcholas • couple • au
9
Pros:

We travelled for CHIO Aachen and this was hte perfect base for our stay. Excellent breakfast and good evening dining options nearby in a very safe environment

2026-06-22 • via Nuitee
S
Sabine • solo_traveller • de
6
Für einen Kurztrip nach Aachen ist das Hotel ideal.
Pros:

Nein!
Die Lage des Hotels ist sehr gut.

Cons:

Einen Sonnenschutz im Bad(außen)!Fü

2026-06-21 • via Nuitee
R
Roberto • couple • it
8
Pros:

In pieno centro con garage

2026-06-21 • via Nuitee
I
Ingrid • solo_traveller • de
9
Pros:

sauber Personal sehr freundlich. sehr gutes Frühstück. super Lage

2026-06-20 • via Nuitee