Mercure Hotel Aachen Am Dom

Hotels
•
Mercure
8.2 (3673 reviews)
Peterstr.1 , Aachen , de
+49 241 18010

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.05
Some cleanliness issues were reported, including dusty rooms and towels with unusual smells.
Service
9.05
Guests noted friendly staff and helpful service, even when addressing some issues.
Location
9.05
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.05
Mixed feedback with comments on small rooms and flat pillows.
Amenities
8.55
Amenities were generally well-received, but some improvements were suggested.
Value for Money
8.55
Good value for price according to multiple reviews.
Food and Beverage
8.05
No specific feedback on food and beverage, assuming standard quality for this hotel tier.
Overall Experience
8.25
Overall experiences varied; some guests enjoyed their stays while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:31

Property Description

Modern Comfort in the Heart of Aachen

Central Location: Nestled in the historic centre, just steps away from Aachen Cathedral, the Mercure Aachen offers convenience and charm for your stay.

Well-Appointed Rooms: Enjoy air-conditioned rooms with modern amenities including satellite TV, spacious desk, and tea/coffee facilities for a comfortable stay.

Convenient Facilities: Benefit from a 24-hour reception, underground car park, and a delicious breakfast buffet served daily. Unwind at the Klenkes bar or explore nearby attractions easily accessible from the hotel.

Experience the perfect blend of comfort and convenience at Mercure Hotel Aachen am Dom. Book now for an unforgettable stay in Aachen.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.2
Based on 3673 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
R
Reno • solo_traveller • de
8
2026-08-22 • via Nuitee
R
Robert • solo_traveller • de
9
2026-08-22 • via Nuitee
T
Trine • couple • dk
6
2026-08-20 • via Nuitee
I
Ingrid • solo_traveller • au
10
2026-08-19 • via Nuitee
M
Moritz • solo_traveller • de
9
2026-08-19 • via Nuitee
I
Ismail • couple • ae
4
Pros:

مكان فقط

Cons:

فندق صغير و النظافه مش على مستوى المطلوب

2026-08-19 • via Nuitee
T
Tomas • solo_traveller • lt
9
Pros:

Everything was pretty Ok. We had huge balcony and spacious room as we booked privalage room.

2026-08-18 • via Nuitee
R
Raphael • couple • fr
3
Short sleep
Pros:

Nice staff and good location

Cons:

Very noisy at night. Windows poorly insulated, we here people partying in the street. It’s hard to sleep due to the noise of people passing by.

2026-08-18 • via Nuitee
E
Engelien • couple • nl
9
Pros:

Het personeel was erg vriendelijk, dichtbij het centrum en goede parkeergelegenheid. Kamer was schoon en bedden lagen goed. Badkamer was ook schoon, beetje gedateerd maar functioneert nog heel goed. Prima ontbijt.

2026-08-18 • via Nuitee
P
peter • couple • gb
7
2026-08-18 • via Nuitee
E
Elke • couple • de
10
2026-08-17 • via Nuitee
T
Thomas • extended_group • de
8
2026-08-17 • via Nuitee
B
barbara arianna • extended_group • it
9
2026-08-16 • via Nuitee
T
Tiberiu • solo_traveller • de
7
2026-08-15 • via Nuitee
G
Guido • family_with_children • de
8
Gutes Hotel in zentraler Lage.
Pros:

Zentrale Lage, nettes Personal, gutes Frühstück.

2026-08-14 • via Nuitee
N
Nicole • solo_traveller • de
10
2026-08-14 • via Nuitee
T
Terry • solo_traveller • gb
9
Pros:

Very clean. Comfortable and Functional. Staff ALL very friendly and helpful.

2026-08-12 • via Nuitee
D
DieHelene • extended_group • de
8
Perfekt, um die Stadt Aachen kennenzulernen
Pros:

Zimmer: gute Beleuchtung, viele Ablagemöglichkeiten, gute Klimaanlage
Frühstück: Frühstücksraum hell und gemütlich, schöne Möbel, aufmerksames Personal; vielfältige Lebensmittelauswahl
Lobby: toller Trinkwasserspender, allerdings keine Gläser vor Ort, auf Nachfrage Gläser an der Rezeption.
Lage: direkter Zugang zur Fußgängerzone
Info-Material über die Stadt sowie Tipps an der Rezeption

Cons:

Doppelzimmer, aber nur ein Stuhl!
Was fehlt ist eine kleine Bar
Keine Gläser am Trinkwasserspender

2026-08-12 • via Nuitee
J
José Muñoz • solo_traveller • es
8
Pros:

Nice and very helpful staff.

2026-08-11 • via Nuitee
P
Peggy • family_with_children • lu
7
Für 1 Nacht Städtetag total ok
Pros:

Freundlichkeit Personal top Zimmer sauber/Ausstattung renovierungsbedürftig veraltete Badewanne besser Dusche Teppichboden

Cons:

Siehe oben

2026-08-10 • via Nuitee