Blake Hotel New Orleans

Hotels
•
BW Premier Collection
8 (730 reviews)
500 Saint Charles Avenue , New Orleans , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Cons:
Cleanliness issues
Poor customer service

Categories

Cleanliness
6.5
Multiple mentions of unclean rooms and issues with bathroom conditions.
Service
8
Some positive interactions noted, but overall service experience was poor with rude staff.
Location
9.5
Positive feedback about location near attractions, referred to as a great aspect of the stay.
Room Quality
6.5
Issues with noise and poor maintenance in rooms.
Amenities
8.5
Amenities were satisfactory, though specific mentions were limited.
Value for Money
8.5
Generally regarded as good value for the location and experience, despite issues.
Food and Beverage
8.5
Not mentioned in reviews, assuming standard quality for this hotel tier.
Overall Experience
8
Mixed feelings due to the combination of great location and serious cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:36

Property Description

Convenient Location
Less than 1.5 km from the French Quarter district and Mercedes-Benz Superdome, Blake Hotel New Orleans offers easy access to popular attractions.

Meeting and Business Facilities
With on-site meeting rooms accommodating up to 54 guests and a well-equipped business centre, the hotel is perfect for conferences and events.

Dining Experience
Indulge in traditional American cuisine at the hotel's restaurant, Cafe at the Square, open daily for breakfast, lunch, and dinner.

Experience comfort and convenience at Blake Hotel New Orleans, BW Signature Collection. Book now for an unforgettable stay!

Important information:

Please note that parking prices may vary during special events. Parking can not be guaranteed during special events.

Pet Fee is $35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45.90 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 730 reviews
Cleanliness: 6.5
Service: 8
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8
C
Cayden • extended_group • us
7
It was good for the price, but wish they were more on top of cleanliness.
Pros:

The location!

Cons:

They only came for house keeping once in our 6 night stay :( and it was the first night. I had to continuously call the front desk for things like towels — toilet paper. We had to keep all of the dirty towels in the room because they never came and got them

2026-07-16 • via Nuitee
L
Leonard • solo_traveller • us
10
Just plane ole great
Pros:

Clean neat comfortable

Cons:

Na

2026-07-11 • via Nuitee
K
Kyesha • extended_group • us
7
Essence Festival Weekend Stay
Pros:

I liked the location, within walking distance of the convention center and superdome. And I liked the staff, espcially Dianna at the front desk; very friendly and helpful.

Cons:

The rooms were a bit small and cramped, my room didn't have a view (which I was not away of during booking), and when I arrived our pillows were stacked in a chair without pillowcases on them.

2026-07-09 • via Nuitee
A
Apollonia • extended_group • us
3
2026-07-06 • via Nuitee
J
John • solo_traveller • us
6
Pros:

The location

Cons:

Lack of presence at front desk

2026-07-04 • via Nuitee
M
Mark • family_with_children • us
5
Horrible tv didn’t work bed was hard asf. And we had NO HOT WATER.
Pros:

I like the location

Cons:

Ok I’ve stayed in many hotels but this hotel the bed was super hard. The hot water never worked and if it did it was only luke warm you know how bad it sucks to take a cold shower. Then the tv wouldn’t work couldn’t catch any channels it was just horrible I would never stay here again ever. We had 2 queen beds and they was both hard as a rock!!

2026-06-30 • via Nuitee
S
Susanne • solo_traveller • us
7
Pros:

The location was decent- just a few blocks from Canal Street. Lots of places to shop/eat nearby.
Bed was comfortable.
The woman at the front desk was nice and held my bags in storage after checkout (11am on weekends) so I could walk around without all my stuff before heading to my train.

Cons:

I was excited to be on the 7th floor for cool views- unfortunately the coating on the windows was peeling off, making the view difficult to see (room 711).
Initially I could not get hot water, and when I called down to the front desk, they said that this is not the kind of hotel you can just turn the water on and instantly get hot water…I told the girl that I had let the water already run for 15 minutes and didn’t think I should waste anymore. She sent the maintenance man up and he worked on it for 20 minutes- then showed me that I hardly would have to turn it at all to get hot water-so that was good.
Overall, the room was just kind of dirty/dingy.
ith all the cool places to stay in the islands I regretted choosing this one.

2026-06-29 • via Nuitee
S
Samfraol • couple • us
5
2026-06-25 • via Nuitee
J
Jennifer • solo_traveller • us
1
Don't rely on images,Disappointing!
Pros:

Front desk after hours was very kind and pleasant.

Cons:

Room was a small box,paint peeling,carpet frayed,windows glazed over so no view. Not what online showed at all. Size was maybe a 12x16 rm,TOTAL...extremely small.....might be ok for an unexpected overnight stay or somebody who's just there to party and gives Zero Fs about where they crash.

2026-06-24 • via Nuitee
R
russell • extended_group • us
2
Pros:

i mean for the price and the location what do you really expect

Cons:

can’t even see out the windows, place smells weird, cleanliness questionable, parking is not as advertised

2026-06-11 • via Nuitee
A
Artesia • family_with_children • us
7
The Blake
Pros:

Location

Cons:

The city view was obstructed the tint on the windows was peeling and interfered with you seeing outside. And the fact I paid extra for a view.

2026-06-09 • via Nuitee
Y
youngy376 • Solo travel
2
The atmosphere is terrible
Pros:

Everything is terrible. The staff is unfriendly. The bathroom is tear down. The room looks like unclean

2026-06-05 • via Tripadvisor
E
Eren • solo_traveller • tr
4
Cons:

It is impossible to reach someone to get invoice…

2026-06-01 • via Nuitee
J
Johannes • solo_traveller • de
7
Pricey but otherwise fine
Pros:

Simple and convenient check-in with friendly staff and neat rooms. Good location near the train station (Union Passenger Terminal).

Cons:

Still quite pricey

2026-05-26 • via Nuitee
D
Dana • solo_traveller • us
8
Pros:

Nice location downtown, next to Lafayette Square. Very nice room, extremely comfortable bed, huge room

Cons:

No parking on-site. Busy streets, noisy streetcar going by until about 10pm.

2026-05-26 • via Nuitee
W
Washington • solo_traveller • us
5
Pros:

The area

Cons:

No parking

2026-05-26 • via Nuitee
K
Kamar • solo_traveller • nl
2
Nothing
Pros:

The hotel has not refunded my 50 dollars deposit since 7 days I checked out.
I need my 50 dollars back please otherwise I will take a legal action against the hotel and booking.

Cons:

The hotel has not refunded my 50 dollars deposit since I checked out

2026-05-26 • via Nuitee
M
Moniqua • solo_traveller • us
6
Pros:

Location was convenient not far from bourbon st etc. There's on site brunch not sure if it was complimentary or not. If u just need a place to rest ur head near the hot spots its not bad

Cons:

Shower water takes about a good 10mins to get warm not hot but luke warm, You have to be sitting directly in front of the TV in order for the remote to work. Water pressure low when it came to flushing.

2026-05-24 • via Nuitee
D
Damian • solo_traveller • au
10
2026-05-23 • via Nuitee
J
Jonathan • couple • it
6
Pros:

Posizione ottima, vicino ai principali punti di interesse ed al tram

Cons:

Camera un po’ vecchia, letto scomodo

2026-05-21 • via Nuitee