Drury Inn & Suites Grand Rapids

Hotels
Drury
9.4 (796 reviews)
5175 28th Street SE , Cascade , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Cancellation policy concerns
Limited food options mentioned

Categories

Cleanliness
8.85
Generally clean and comfortable, but noted a few cleanliness issues.
Service
9.85
Friendly and accommodating staff mentioned positively across multiple reviews.
Location
9.35
Convenient location, particularly for those traveling to and from the airport.
Room Quality
9.35
Rooms were described as comfortable and well-maintained.
Amenities
9.35
Good amenities including a pool, hot tub, and complimentary meals.
Value for Money
8.85
Generally good value but noted some price concerns in certain reviews.
Food and Beverage
9.85
High praise for breakfast and evening snacks provided.
Overall Experience
9.75
Overall experience is very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:52

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at Drury Inn & Suites Grand Rapids with free WiFi, indoor/outdoor pool, and pet-friendly rooms. Each room is equipped with modern essentials like a flat-screen TV, microwave, and refrigerator for your comfort.

Wellness and Business Facilities: Stay active in the 24-hour fitness center, unwind in the hot tub, and utilize the business center and meeting spaces. Free private parking is available for your convenience.

Delightful Dining Options: Start your day with a complimentary hot breakfast and savor evening snacks at the reception. Don't forget to grab some complimentary soda and popcorn in the lobby.

Experience comfort and convenience at its best - book your stay at Drury Inn & Suites Grand Rapids now.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 796 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 9.75
C
Catrina family_with_children us
9
It was a very enjoyable stay. Very busy.
Pros:

Always have a nice spread for breakfast. Something for everyone regardless of your taste. Staff was helpful when needing extra towels ect. My daughter enjoyed being able to order food later as she tends to eat at a different schedule. Nice variety of things to order at reasonable prices.

Cons:

I felt like dinner time was a little chaotic. Staff was doing the best they could but every time I went up to get food something was empty. It was the first time we were able to participate in the dinner when we have stayed. I feel if it was 5:00-8:00 that might help some of the chaos. Everyone wouldn't ne there right at 5:00z

2026-02-14 via Nuitee
L
Lutjens family_with_children us
10
It was clean, fresh and easy to enjoy.
Pros:

The pool, the food, and the room. It all met my expectations.

Cons:

N/a

2026-01-30 via Nuitee
M
Michael family_with_children us
8
2026-01-27 via Nuitee
B
Bobby family_with_children us
8
2026-01-25 via Nuitee
W
Willsey family_with_children us
6
Pros:

Cleanliness, kindness, pool was clean.

Cons:

Beds and pillows very uncomfortable. Too soft. Hot tub kinda gross. Stuff floating in it. Free dinner is not good quality.

2026-01-24 via Nuitee
R
Ronda family_with_children us
10
2026-01-20 via Nuitee
Y
Yulia solo_traveller us
8
2026-01-20 via Nuitee
T
Troy extended_group us
10
2026-01-19 via Nuitee
A
Adam family_with_children us
9
We had an excellent stay
Pros:

The kickback and breakfast were both amazing.

Cons:

The gym equipment was slightly lacking in quality and options

2026-01-19 via Nuitee
R
Richard family_with_children us
10
2026-01-19 via Nuitee
M
Mark family_with_children us
8
2026-01-19 via Nuitee
M
Mary couple us
10
2026-01-19 via Nuitee
J
Jackson couple us
10
2026-01-19 via Nuitee
C
Claudia family_with_children us
10
Perfect hotel for a short stay.
Pros:

Clean rooms and hotel, very friendly, and accommodating staff.
Free dinner and breakfast buffet including 3 drinks for adults and unlimited non-alcoholic drinks.
We were 15 minute late to breakfast, which was totally our mistake misreading the time. The staff went above and beyond to accommodate us and bring out what was left of the breakfast for us. A big thanks to Michael, Andrew and Kaylee!

Cons:

Nothing.

2026-01-19 via Nuitee
T
Tonya couple us
10
2026-01-19 via Nuitee
J
Jannell extended_group us
9
2026-01-19 via Nuitee
A
Adrianne family_with_children us
10
It was enjoyable. We were there for a wedding and shared the hotel with the baseball team. No issues
Pros:

I love the fact that it was fresh popcorn available. After a couple of hours traveling, the popcorn hit the spot when checking in. The 5:30-7 appetizers Were a big hit as well.

2026-01-19 via Nuitee
M
McPhail couple us
10
Quiet, comfortable and enjoyable. Dinner buffet and complementary drinks were excellent
Pros:

Clean , quiet, spacious shower

Cons:

Snow removal could have been better.

2026-01-19 via Nuitee
E
Edward couple us
10
excellant
Pros:

everything - our favorite motel

2026-01-19 via Nuitee
E
Elizabeth couple us
8
2026-01-18 via Nuitee