Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.2
Issues with cleanliness noted, including an infestation during breakfast and maintenance issues.
Service
10
Staff received high praise for attentiveness and support.
Location
9.67
Located in a prime area; positively received.
Room Quality
9.21
Rooms praised for size and comfort; some maintenance issues noted.
Amenities
9.16
Great amenities, but some suggestions for improvement like gym space.
Value for Money
8.69
Mixed sentiments on cost versus quality, with some expecting more.
Food and Beverage
8.65
Food described as limited in variety, but quality received praise.
Overall Experience
10
Overall, stays were enjoyable with high chances of return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Luxurious Accommodations with Panoramic City Views
The Grand Hyatt São Paulo, located in the heart of downtown Brooklin, offers modern and bright rooms with panoramic city views. The exclusive housekeeping service ensures a comfortable stay, while amenities like LCD TVs, minibars, and work desks cater to every guest's needs.

Gourmet Dining and Exclusive Services
Indulge in the well-rated International cuisine at the hotel's two restaurants. For a special experience, head to the Club Lounge on the 20th floor for complimentary breakfast and cocktails. The attentive staff and exclusive services add a touch of luxury to your stay.

Relaxation and Wellness Amenities
Unwind at the wellness spa with facial and body treatments, or take a dip in the indoor and outdoor swimming pools. The sauna, fully equipped fitness center, and helpful staff are dedicated to ensuring a rejuvenating experience for all guests.

Experience luxury and comfort at the Grand Hyatt São Paulo - Book your stay now for a memorable experience!

Important information:

Please note, the property offers a 10 mbps WiFi access for free. A 25 mbps WiFi access is available at a surcharge.

Club Suites have free access to the higher speed WiFi.

Please be advised that this hotel does not perform financial transactions such as currency exchange.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for R$ 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2516 reviews
Cleanliness: 8.2
Service: 10
Location: 9.67
Room Quality: 9.21
Amenities: 9.16
Value for Money: 8.69
Food and Beverage: 8.65
Overall Experience: 10
E
Eduardo • solo_traveller • uy
7
Buena estancia ,habitaciones muy ruidosa
Pros:

La comida

Cons:

Las habitaciones tienen mucho ruido de los coches tanto en un lateral como en otro ,muy ruidoso .

2026-04-25 • via Nuitee
M
Milena • family_with_children • br
10
Tudo excelente. Funcionários bem cordiais
Pros:

Quarto espaçoso

Cons:

Da limpeza e localização

2026-04-24 • via Nuitee
• couple • br
10
2026-04-23 • via Nuitee
L
Lourival • couple • br
10
2026-04-22 • via Nuitee
P
Paula • couple • br
10
2026-04-22 • via Nuitee
H
Henrique • solo_traveller • br
10
The GREATEST hotel in São Paulo
Pros:

GREAT and perfect hotel in São Paulo. Theres no hotel like this, with a State of art team!

2026-04-20 • via Nuitee
B
BarnaD • NONE • Dublin, Tri-Valley, California
10
Wonderful Stay
Pros:

We were a little nervous about out trip when the hotel asked if we needed an armored car for airport transfer. The driver was waiting for us and it took about 50 minutes to get to the hotel at 10 pm at night, check in was smooth. Room was very spacious. Bathroom was huge and had all luxury amenities. We ordered room service that night since it was 11 pm when we checked in. The food was great and came within 30 mins. Next morning we had a very nice breakfast at the club lounge (included in the room we booked). We also enjoyed the Happy Hour and evening snacks at the club lounge. Food was excellent and the staff were very helpful. We had requested late check out-we got till 2pm and upon request we got to hang out in the club lounge till 5pm (our flight was at 10 pm). The hotel concierge helped get a taxi for us. Food was excellent at the cafe too. Overall, a wonderful stay.

2026-04-17 • via Tripadvisor
T
Tamer • solo_traveller • br
1
2026-04-17 • via Nuitee
F
Fabricia • family_with_children • br
10
Muito satisfeita
Pros:

Incrível

Cons:

De tudo

2026-04-16 • via Nuitee
L
Luke Macedo • solo_traveller • br
7
Minha primeira estadia em um hotel luxuoso...
Pros:

O Atendimento dos funcionários foi o ápice desse hotel, na minha opinião. Extremamente simpáticos, atenciosos e prestativos...

O SPA é muito bom, a piscina interna é quentinha e, mais uma vez, os funcionários foram maravilhosos.

A área da piscina externa é muito boa! Um excelente lugar para relaxar, tomar uns drinks e um banho de sol.

Cons:

As instalações do quarto mais básico não diferem muito de hotéis de outras redes com preços mais acessíveis.

2026-04-15 • via Nuitee
H
highintheskies • Business
10
Great hotel, friendly staff
Pros:

I had a great experience. The hotel is well equipped. Breakfast and dinner were delicious. All the staff were very kind, respectful and attentive. Thank you, I will be back.

2026-04-13 • via Tripadvisor
N
Nádia • solo_traveller • br
10
2026-04-13 • via Nuitee
D
Daniela • couple • br
10
2026-04-13 • via Nuitee
C
Carlos Augusto • couple • br
10
Excelente
Pros:

Localização

Cons:

Gostei de tudo

2026-04-13 • via Nuitee
L
Luciana Yumi • couple • br
10
2026-04-13 • via Nuitee
N
Nasser • couple • br
10
2026-04-13 • via Nuitee
A
Alessandro • extended_group • br
9
Excelente experiência.
Pros:

Café da manhã espetacular. Equipe muito atenciosa, todos, desde o check-in até o check-out, fomos atendidos de forma muito atenciosa e gentil. Quarto espaçoso e banheiro limpo. Amenities de muita qualidade. Excelente localização.

Cons:

Gostamos de tudo.

2026-04-13 • via Nuitee
M
Michele • couple • br
10
2026-04-13 • via Nuitee
A
Antonio • couple • br
10
Excelente
Pros:

Hotel Maravilhoso

Cons:

Gostamos de tudo

2026-04-12 • via Nuitee
L
Luiz Alberto • couple • br
10
Sem reparos
Pros:

Tudo ótimo

Cons:

Tudo ótimo

2026-04-12 • via Nuitee