Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.2
Issues with cleanliness noted, including an infestation during breakfast and maintenance issues.
Service
10
Staff received high praise for attentiveness and support.
Location
9.67
Located in a prime area; positively received.
Room Quality
9.21
Rooms praised for size and comfort; some maintenance issues noted.
Amenities
9.16
Great amenities, but some suggestions for improvement like gym space.
Value for Money
8.69
Mixed sentiments on cost versus quality, with some expecting more.
Food and Beverage
8.65
Food described as limited in variety, but quality received praise.
Overall Experience
10
Overall, stays were enjoyable with high chances of return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Luxurious Accommodations with Panoramic City Views
The Grand Hyatt São Paulo, located in the heart of downtown Brooklin, offers modern and bright rooms with panoramic city views. The exclusive housekeeping service ensures a comfortable stay, while amenities like LCD TVs, minibars, and work desks cater to every guest's needs.

Gourmet Dining and Exclusive Services
Indulge in the well-rated International cuisine at the hotel's two restaurants. For a special experience, head to the Club Lounge on the 20th floor for complimentary breakfast and cocktails. The attentive staff and exclusive services add a touch of luxury to your stay.

Relaxation and Wellness Amenities
Unwind at the wellness spa with facial and body treatments, or take a dip in the indoor and outdoor swimming pools. The sauna, fully equipped fitness center, and helpful staff are dedicated to ensuring a rejuvenating experience for all guests.

Experience luxury and comfort at the Grand Hyatt São Paulo - Book your stay now for a memorable experience!

Important information:

Please note, the property offers a 10 mbps WiFi access for free. A 25 mbps WiFi access is available at a surcharge.

Club Suites have free access to the higher speed WiFi.

Please be advised that this hotel does not perform financial transactions such as currency exchange.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 60 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for R$ 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2425 reviews
Cleanliness: 8.2
Service: 10
Location: 9.67
Room Quality: 9.21
Amenities: 9.16
Value for Money: 8.69
Food and Beverage: 8.65
Overall Experience: 10
L
Luciana • couple • br
10
2026-03-07 • via Nuitee
A
ADRIANO • family_with_children • pt
10
2026-03-07 • via Nuitee
M
Masetta • couple • ch
3
2026-03-07 • via Nuitee
T
Tiago • extended_group • br
10
2026-03-06 • via Nuitee
W
Wallacy Arruda • couple • br
10
Pros:

Hotel excelente

2026-03-05 • via Nuitee
R
Raz • solo_traveller • py
8
Hermoso Hotel
Pros:

Lindo Hotel muy lindo

Cons:

Se lian bastante con la facturacion, tuve que postergar mi reserva y me dieron cuenta equivocada, me costo arreglar ese tema, y otros detalles , solo en esa parte

2026-03-05 • via Nuitee
R
Rodrigo • family_with_children • br
10
Excelente
Pros:

Excelente. Gostei muito do almoco e do cafe da manha

Cons:

Sem problemas

2026-03-02 • via Nuitee
C
CARLOS • family_with_children • br
9
Pros:

Do atendimento desde o check-in, garçons, pessoal da limpeza, ao check-out.

Cons:

O self service na parte da salada, achei pouco variada. Algumas comidas um pouco salgada. No café da manhã pouca variedade de bolo e doces com repetições nos dias, inclusive fiquei com a impressão do mesmo do café do dia anterior.

2026-03-02 • via Nuitee
E
Emerson • couple • br
10
Sensacional. Recomendo
Pros:

Conforto e espaço

2026-03-02 • via Nuitee
M
maria caroline • couple • br
10
2026-03-01 • via Nuitee
M
maria rosangela oliveira • couple • br
10
2026-03-01 • via Nuitee
A
ALEXANDRE • couple • br
8
2026-02-28 • via Nuitee
H
Hadi • family_with_children • ao
9
2026-02-27 • via Nuitee
E
Eduardo • solo_traveller • br
6
2026-02-26 • via Nuitee
V
Verônica • solo_traveller • br
8
2026-02-25 • via Nuitee
J
Júlio • couple • br
10
2026-02-23 • via Nuitee
F
Fabio • couple • ch
9
Bom para negocios
Pros:

Localizacao e cafe da manha

Cons:

Os quartos ja estao desgastados. Merecia um update

2026-02-23 • via Nuitee
C
Celso • couple • br
10
Estadia com conforto em São Paulo.
Pros:

O conforto e a decoração do lobby. Proximidade de shoppings.

2026-02-23 • via Nuitee
M
Marise • solo_traveller • br
9
2026-02-22 • via Nuitee
T
Traveler34468966260 • NONE
4
Better think i was not luck that day
Pros:

loud repairs during my stay on carnaval in brasil .
Poor quality of japanese food . Bad Service at the pool bar . No precise and imediate decison to solve a disturbant moment during my stay

2026-02-19 • via Tripadvisor