NH Collection Berlin Mitte Friedrichstrasse

Hotels
•
NH Collection
9.2 (8932 reviews)
Friedrichstr. 96 , Berlin , de
+49 30 2062660

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Noise issues
Breakfast cost

Categories

Cleanliness
8.53
Some complaints about towels not being replaced and issues with room cleanliness, which lowered the score.
Service
10
Many reviews highlight excellent staff service and handling of issues.
Location
9.5
Consistently praised for great location, close to transport and attractions.
Room Quality
9.04
Generally good with mentions of room cleanliness, but some noise complaints.
Amenities
8.49
Positive mentions of amenities, though a few negative mentions impact the score.
Value for Money
9.52
Good value generally, despite some mentions of cost for breakfast.
Food and Beverage
8.98
Breakfast was specifically praised, although there were some issues regarding pricing.
Overall Experience
9.53
Overall positive experience despite minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8932 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
J
Julio C • family_with_children • br
9
Não aplicável
Pros:

Os atendentes muito simpáticos. Tivemos uma experiência muito boa nos cafés da manhã em que o Antônio dava uma atenção especial ao nosso pequeno.

Cons:

Não aplicável

2026-07-25 • via Nuitee
J
Jana • couple • de
8
2026-07-25 • via Nuitee
J
Jose Antonio • extended_group • es
9
2026-07-25 • via Nuitee
A
Amy • solo_traveller • fr
4
Cons:

First room key was for the wrong room, all elevators were broken, when i walked down to change room key there was no apology or anything

2026-07-25 • via Nuitee
N
Numan • couple • tr
10
Pros:

Konum çalışanlar ve temizlik iyiydi

Cons:

Beğenmediğimiz bir şey olmadı

2026-07-25 • via Nuitee
P
Petronella • family_with_children • nl
9
2026-07-25 • via Nuitee
J
Julio C • family_with_children • br
9
Não aplicável
Pros:

Os cafés da manhã foram animados pelo atendente Antônio, italiano muito simpático.

Cons:

Não aplicável

2026-07-25 • via Nuitee
S
Stefanie • extended_group • de
10
2026-07-25 • via Nuitee
V
Virginia • solo_traveller • au
10
Pros:

All

Cons:

None

2026-07-24 • via Nuitee
L
Luis • extended_group • cl
10
Volvería
Pros:

Ubicación perfecta

Cons:

Mi habitación doble tenía dos camas pequeñas juntas. NO era una cama doble. Y un poco dura para mi gusto

2026-07-24 • via Nuitee
R
Reinhard • extended_group • ch
8
2026-07-24 • via Nuitee
A
Alexandra • couple • de
8
Pros:

We only stayed there for one night but I think the location is good as it is close to the train station. Although you have to pay for it, it is convenient that they have a parking.

2026-07-24 • via Nuitee
B
Brian • couple • gb
10
Excellent base for Berlin
Pros:

Clean , convenient location

Cons:

Over powering scent smell entering thru revolving door area & it wasn’t from Lush next door

2026-07-24 • via Nuitee
F
Felipe • solo_traveller • cl
8
Pros:

El desayuno es excelente. La ubicación es muy buena.

Cons:

Me tocó un baño habilitado para acceso universal que no es cómodo, la ducha inunda el baño, la puerta es pesada y automática, etc.

2026-07-24 • via Nuitee
D
David • couple • dk
10
Pros:

Lage, Zimmer und Personal

2026-07-23 • via Nuitee
A
Ameer • solo_traveller • de
8
2026-07-23 • via Nuitee
E
esra • solo_traveller • tr
10
2026-07-23 • via Nuitee
O
Ornit • extended_group • il
9
מלון טוב, במיקום מצוין. צוות מקסים
Pros:

ארוחת בוקר טובה ומגוונת. צוות נחמד מאוד, מסייע ותומך. במיוחד פקידת הקבלה שקיבלה אותנו בצ'ק אין ושעשינו מולה את הצ'ק אאוט (אותה אחת, איני זוכרת את שמה). החדר מרווח יחסית ונוח.

Cons:

המתקנים לא חדשים. השולחן היה סדוק מעט. גם הריצפה. ראש המקלחת התפרק לפעמים. ניתן ואף כדאי לשפץ קצת את החדרים.

2026-07-23 • via Nuitee
A
Andrea • solo_traveller • de
10
2026-07-23 • via Nuitee
M
Modar Dali • solo_traveller • qa
9
Pros:

The hotel look so nice and it location is very good, near to many attractions, transportation and many coffee shops..

Cons:

The bathroom big and nice, but the shower was blocked and not in good condition, they did not check it before check in

2026-07-23 • via Nuitee