NH Collection Berlin Mitte Friedrichstrasse

Hotels
NH Collection
9.2 (8551 reviews)
Friedrichstr. 96 , Berlin , de

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Noise issues
Breakfast cost

Categories

Cleanliness
8.53
Some complaints about towels not being replaced and issues with room cleanliness, which lowered the score.
Service
10
Many reviews highlight excellent staff service and handling of issues.
Location
9.5
Consistently praised for great location, close to transport and attractions.
Room Quality
9.04
Generally good with mentions of room cleanliness, but some noise complaints.
Amenities
8.49
Positive mentions of amenities, though a few negative mentions impact the score.
Value for Money
9.52
Good value generally, despite some mentions of cost for breakfast.
Food and Beverage
8.98
Breakfast was specifically praised, although there were some issues regarding pricing.
Overall Experience
9.53
Overall positive experience despite minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8551 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
S
Stephanie couple it
10
2026-05-09 via Nuitee
S
SEZEN solo_traveller tr
9
2026-05-09 via Nuitee
D
Danielle family_with_children co
8
Pros:

ubiación práctica

2026-05-09 via Nuitee
A
Ana couple es
9
Buena elección
Pros:

Ubicación genial, hotel cómodo y limpio

Cons:

Se oye el tren en la habitación

2026-05-08 via Nuitee
G
Go02703826018 Couples Ayrshire, Scotland
10
Spring Time in Berlin
Pros:

We had a fantastic stay at the NH Collection Berlin. The hotel is in a perfect location with excellent transport links nearby, including trams, the underground, bus stops, and the train station, which made getting around Berlin extremely easy.

The hotel itself was very clean and tidy throughout, with modern and comfortable rooms. The staff were excellent — friendly, professional, and always happy to help with any questions or requests.

Overall, a great experience and we would definitely stay here again when visiting Berlin.

2026-05-07 via Tripadvisor
G
GIOVANNI extended_group it
8
Ottima posizione con tutti i servizi a portata di mano
Pros:

Colazione internazionale eccellente, completa di tutto, sempre ben fornita in ambiente molto luminoso. Personale attento e cortese.

Cons:

il bagno comune al primo piano non sempre era impeccabile. La camera con affaccio sulla strada ove transitano mezzi pubblici e con la presenza dei binari ferroviari a breve distanza, pur essendo al terzo non era silenziosissima ma comunque dopo le 23,00 non c'erano rumori tali da impedire il riposo.

2026-05-07 via Nuitee
L
leticia couple es
1
2026-05-07 via Nuitee
D
Dirk-Jan couple nl
8
Uitstekend locatie, comfortabele kamer
Pros:

Uitstekend locatie - naast een S en U bahn

Cons:

kamer een beetje kil en zakelijk ingericht

2026-05-07 via Nuitee
O
odette family_with_children be
8
2026-05-06 via Nuitee
P
Paolo couple it
8
Pros:

Hotel pulito ed in posizione strategica per visitare la città. Lo staff disponibile e con una soluzione sempre pronta

Cons:

Un lato dell'hotel è attaccato alla stazione ferroviaria e le camere non son ben isolate. Pertanto risulta difficile dormire la notte dato che i treni viaggiano fino dalle 5 della mattina fino alle 3 della notte.

2026-05-06 via Nuitee
M
María solo_traveller es
9
Pros:

La ubicación excelente tanto para ir caminando a determinados puntos de interés como para usar una gran variedad de transporte público. El personal muy amable. Las instalaciones bien.
El único inconveniente, aunque para mí no lo fué, es que el tren pasa muy cerca de algunas habitaciones y tal vez pueda molestar al sueño.

2026-05-06 via Nuitee
G
Georg couple de
10
2026-05-05 via Nuitee
M
MASAYUKI solo_traveller cz
9
2026-05-05 via Nuitee
G
Gubbins couple ie
9
Fabulous break in Berlin & super transport system gives you everything at your doorstep in the hotel with loads of g
Pros:

Location & ease of access to the airport.. direct via S9

Cons:

Bit noisy with nearby station but windows keep it out

2026-05-05 via Nuitee
Z
Zlatina family_with_children bg
10
2026-05-05 via Nuitee
L
luis Hermida solo_traveller es
10
Pros:

La ubicación,la comodidad de la cama,la habitación en general.

Cons:

Aunque tiene unas buenas ventanas en cuanto a grosor, se oye ligeramente los trenes al estar la estación muy cerca.

2026-05-05 via Nuitee
J
juan antonio family_with_children es
10
Estancia inolvidable
Pros:

Todo, especialmente la sitiacion, instalaciones y el trato recibido, especialmente con los niños

Cons:

Nada, todo estuvo fenomenal

2026-05-05 via Nuitee
L
Lumir solo_traveller de
9
Für eine Business Reise finde ich das Angebot super und ausgewogen.
Pros:

Im Frühstücksraum ist es großzügig und ich hatte das Glück, dass nicht zu viele Gäste zu dem Zeitpunkt gefrühstückt haben. Den Fitnessraum probiere ich beim nächsten Mal.

2026-05-05 via Nuitee
K
Kathrin solo_traveller de
9
2026-05-05 via Nuitee
L
Lorenza couple it
9
Pros:

La posizione, la pulizia, l’impronta green e la colazione!

Cons:

Le tende che non oscuravano del tutto la stanza per la notte.

2026-05-04 via Nuitee