NH Collection Berlin Mitte Friedrichstrasse

Hotels
NH Collection
9.2 (8244 reviews)
Friedrichstr. 96 , Berlin , de

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Noise issues
Breakfast cost

Categories

Cleanliness
8.53
Some complaints about towels not being replaced and issues with room cleanliness, which lowered the score.
Service
10
Many reviews highlight excellent staff service and handling of issues.
Location
9.5
Consistently praised for great location, close to transport and attractions.
Room Quality
9.04
Generally good with mentions of room cleanliness, but some noise complaints.
Amenities
8.49
Positive mentions of amenities, though a few negative mentions impact the score.
Value for Money
9.52
Good value generally, despite some mentions of cost for breakfast.
Food and Beverage
8.98
Breakfast was specifically praised, although there were some issues regarding pricing.
Overall Experience
9.53
Overall positive experience despite minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8244 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
W
Winfried couple de
9
Pros:

Grühstück ist extra Klasse

2026-03-21 via Nuitee
S
Susanne couple de
8
2026-03-20 via Nuitee
A
Alison extended_group gb
8
Excellent location, great choice for breakfast, comfortable beds but a bit noisy.
Pros:

Location was excellent right by the Friedrichstrasse station. S9 ran straight from the airport.
Breakfast had a really good choice.
Bar area was nice.
Liked the voucher system for free drink in bar if you didn’t have room serviced.

Cons:

We were on the 2nd floor facing the road. It was noisy from the street and the station.

2026-03-20 via Nuitee
J
Jimenez couple mx
10
Una estancia especial, un lugar agradable en cada visita a Berlin.
Pros:

Berlin es una ciudad hermosa, la ubicación del hotel es excelente, porque desde ahí puedes ir caminando a muchos lugares de interés para los turista, además de disfrutar de la arquitectura de la ciudad. En el hotel el desayuno es delicioso, tiene una variedad de alimentos y la atención del personal es especial.

2026-03-20 via Nuitee
Đurđa couple rs
1
Cons:

Extremely rude! Our flight got cancelled because the whole airport was closed due to bad weather, they didn’t want to cancel the reservation as per the force majeure which applies here and then didn’t even reply to our messages. Don’t book this place.

2026-03-20 via Nuitee
M
Maria Sole family_with_children de
10
Impeccabile sotto ogni aspetto.
Pros:

L'accoglienza e la pulizia. La possibilità di richiedere l'organizzazione del servizio baby sitter.

2026-03-19 via Nuitee
D
D. Sajowitz couple at
10
Pros:

Betten sehr bequem; Frühstück bis 11h am Samstag; Lage

Cons:

Fitnessraum sehr klein

2026-03-19 via Nuitee
M
Maria João solo_traveller pt
10
2026-03-18 via Nuitee
S
Sarah extended_group ie
10
Excellent location, modern hotel with friendly staff and rooms with all the necessities
Pros:

Location is excellent, room is spacious with excellent facilities

Cons:

n/a

2026-03-18 via Nuitee
G
Gudrun solo_traveller de
9
Pros:

Sehr gutes Frühstücksbuffet, vor allem außergewöhnlich nettes und zuvorkommendes Personal im Frühstücksbereich

2026-03-18 via Nuitee
M
Maren solo_traveller es
8
2026-03-18 via Nuitee
M
Metin couple de
9
Pros:

Frühstück ist Top

2026-03-17 via Nuitee
M
Manuela couple nl
8
2026-03-17 via Nuitee
U
Uğurlukişi couple tr
9
2026-03-17 via Nuitee
A
ANTONIO JOSE family_with_children es
8
Pros:

El Desayuno muy bien.
La ubicación muy bien comunicada.
el Check-in y el Check-out muy rapido y eficaz

2026-03-17 via Nuitee
J
Jennifer couple ca
10
2026-03-16 via Nuitee
F
Fanny Lára couple is
10
Perfection
Pros:

Clean and beautiful

2026-03-16 via Nuitee
N
Nicolas couple ch
8
Pros:

Emplacement idéal, hôtel moderne

2026-03-16 via Nuitee
L
LYDIA couple es
10
Pros:

La ubicación, la limpieza y lo espaciosa que era la habitacion

Cons:

Todo fue fantastico

2026-03-16 via Nuitee
J
Julie couple gb
8
A very enjoyable comfortable stay with everything we needed
Pros:

The room was modern and clean with comfy beds and very quiet. The staff were friendly and helpful. The breakfast buffet was very good with many options.

Cons:

Nothing

2026-03-15 via Nuitee