NH Collection Berlin Mitte Friedrichstrasse

Hotels
•
NH Collection
9.2 (8244 reviews)
Friedrichstr. 96 , Berlin , de

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Noise issues
Breakfast cost

Categories

Cleanliness
8.53
Some complaints about towels not being replaced and issues with room cleanliness, which lowered the score.
Service
10
Many reviews highlight excellent staff service and handling of issues.
Location
9.5
Consistently praised for great location, close to transport and attractions.
Room Quality
9.04
Generally good with mentions of room cleanliness, but some noise complaints.
Amenities
8.49
Positive mentions of amenities, though a few negative mentions impact the score.
Value for Money
9.52
Good value generally, despite some mentions of cost for breakfast.
Food and Beverage
8.98
Breakfast was specifically praised, although there were some issues regarding pricing.
Overall Experience
9.53
Overall positive experience despite minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8244 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
G
Guy • solo_traveller • il
5
2026-03-07 • via Nuitee
J
Jens • couple • de
9
Pros:

Für Berlin in dieser Preiskategorie ein gutes Hotel mit angenehm großen Zimmern. Aufenthalt 7 Tage. Wir mochten auch den Blick auf die S-Bahnstation. Hat bei Tag etwas sehr Urbanes und bei Nacht ist der Blick noch toller. Man hört die S-Bahn ein wenig, aber es ist o.k. Im Sommer, falls man bei offenem Fenster schlafen möchte, ist das vielleicht schwieriger. Das Frühstück war toll. Wir waren begeistert von den scharfen asiatischen Suppe, tolles Brot, usw... Sehr gut auch die Kaffeemaschine und der Wasserkocher mit Tee!

Cons:

Die Reinigung könnte besser sein. Staub auf dem Boden. Flecken blieben auf dem Tisch. Nur eine Badewanne (mit etwas fleckiger Abdichtung) - das hat uns zwar nicht gestört, aber die Wanne ist rutschig und wenn man älter bzw. mobilitätseingeschränkter ist, wird das schwierig.

2026-03-07 • via Nuitee
A
Alexis • couple • gb
10
Fantastic hotel and location
Pros:

The hotel was fantastic, very welcoming, accommodating and clean. There's a beautiful smell (I actually meant to ask reception what they use) as soon as you enter the hotel, it really adds to the experience and felt very relaxing/serene. The staff were absolutely brilliant, very helpful and tried to get us a room as soon as possible (we arrived early). The room was spacious, clean and very contemporary. The bed was massive for a king and very comfortable. I also liked the coffee maker- nice touch. If you don't want your room cleaned on any day during your stay, they give you a free drink voucher as a thank you- again I thought that was a very nice touch as well.

The location is superb, right beside a train station (just to add, I was very surprised that you couldn't hear the trains when in the room- no noise at all), never any issue of getting asleep. Close to all of the landmarks and points of interest. I can't recommend this hotel enough, it exceeded my expectations and would stay again in a heartbeat.

2026-03-06 • via Nuitee
E
erika • couple • es
4
Pros:

La habitación

Cons:

El recepcionista indu se negaba hablar inglés despacio para que yo pudiera entender. Fue muy mal educado.

2026-03-06 • via Nuitee
J
Jakub • extended_group • pl
10
2026-03-06 • via Nuitee
J
Jacinta • extended_group • br
9
2026-03-06 • via Nuitee
Y
Yael • couple • il
9
2026-03-05 • via Nuitee
F
Fionnuala • couple • ie
7
2026-03-04 • via Nuitee
C
Claudia • solo_traveller • de
7
2026-03-04 • via Nuitee
A
Aleks • extended_group • de
8
Cons:

Keine Hausschuhe/ Mantel

2026-03-04 • via Nuitee
B
Bailón • couple • es
10
Excelente estancia, volveremos.
Pros:

El trato con el cliente, fueron muy amables y muy empaticos.

Cons:

Nada, nos encanto todo

2026-03-04 • via Nuitee
E
ELENA • couple • es
9
Unos días por Berlín.
Pros:

Estaba muy bien ubicado, la comodidad y la limpieza del hotel.

Cons:

Nada.

2026-03-03 • via Nuitee
Y
YUSUF • couple • tr
10
2026-03-02 • via Nuitee
L
Luigia • family_with_children • it
10
2026-03-02 • via Nuitee
J
Jürgen • couple • de
8
Trotz kleiner Einschränkungen waren wir sehr zufrieden
Pros:

Die Lage, das besonders gute Frühstück und das sehr freundliche Personal

Cons:

Das Bad und das Zimmer waren schon etwas in die Jahre gekommen

2026-03-01 • via Nuitee
A
Adele • solo_traveller • il
9
2026-03-01 • via Nuitee
L
Lippold • solo_traveller • de
7
2026-03-01 • via Nuitee
G
Giulia • couple • it
10
2026-03-01 • via Nuitee
K
Kılıç • extended_group • ie
10
2026-03-01 • via Nuitee
Z
Zeynep • couple • tr
9
Pros:

Berlınde gezılecek Aleksander platza cok yakın.Turıstık gezı otobulerıne,tekne ile gezı noktalarına cok yakındı. .personel cok anlayışlı ve guleryuzlu.Resepsıyonda hepsi cok yardısever ,ozellıkle Zehra Hanıma cok tesekkkur ederız.Turkce bılmesı ısımızı kolaylastırdı.Rabıa da cok ıyıydı.Alusverıs yapılacak cok yer var cevresınde.Kahvaltı ortalamanın ustunde .hem kalıtelı hem de lezzetlı ıdı.taze meyve suları ve nüfus bır fıltre kahvesi vardı.

Cons:

Bu kadar ıyı kahvaltı , ıyı personel.mukemmel.,Fakat havluların eskı olmasına ve gozden kacırılmasına sasırdım.ama puan kırmaya kıyamadım.

2026-03-01 • via Nuitee