NH Collection Berlin Mitte Friedrichstrasse

Hotels
NH Collection
9.2 (8244 reviews)
Friedrichstr. 96 , Berlin , de

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Cons:
Noise issues
Breakfast cost

Categories

Cleanliness
8.53
Some complaints about towels not being replaced and issues with room cleanliness, which lowered the score.
Service
10
Many reviews highlight excellent staff service and handling of issues.
Location
9.5
Consistently praised for great location, close to transport and attractions.
Room Quality
9.04
Generally good with mentions of room cleanliness, but some noise complaints.
Amenities
8.49
Positive mentions of amenities, though a few negative mentions impact the score.
Value for Money
9.52
Good value generally, despite some mentions of cost for breakfast.
Food and Beverage
8.98
Breakfast was specifically praised, although there were some issues regarding pricing.
Overall Experience
9.53
Overall positive experience despite minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 27 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 8244 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
C
Cornelia couple de
10
Es ist unser Stammhotel wem wir in Berlin sind. Sehr zu empfehlen.
Pros:

Die Nähe zum Friedrichstadtpalast und zur Oper unter den Linden.

2026-04-18 via Nuitee
A
Andreas solo_traveller de
8
Pros:

Unschlagbare Lage

Cons:

---

2026-04-18 via Nuitee
A
Alexander solo_traveller de
7
Zentrale Lage, leider sehr laut
Pros:

Lage sehr zentral am Bahnhof Friedrichstraße. Zimmer geräumig.

Cons:

Diesmal hatte ich ein Zimmer im 1. OG zur Friedrichstraße. Würde ich so nicht wieder nehmen, da laut bis in die Nacht.

2026-04-17 via Nuitee
R
Ran couple be
9
2026-04-17 via Nuitee
S
Sara solo_traveller de
8
2026-04-17 via Nuitee
M
Maria Elena couple it
8
2026-04-17 via Nuitee
J
Jörg couple de
10
Mitten im Herzen von Berlin!
2026-04-17 via Nuitee
D
DIEGO family_with_children es
10
Excelente hotel en la calle mas centrica de Berlín
Pros:

Muy buen hotel. Habitación amplia y bien situada, quizas algun ruido de trenes al estar cerca de la estacion de Friedericstrasse. El desayuno muy completo y abundante además de amplio comedor. El hall de entrada muy amplio y cómodo donde dispones de agua fresca y con limón, chocolates, galletas y caramelos.

Cons:

En cuanto a la habitación, el baño creo que era para personas con movilidad reducida porque la ducha tenia cortinas y era al suelo, por lo que se mojaba todo incluso la alfombra para los pies. Y armario para la ropa muy reducido.

2026-04-16 via Nuitee
N
Nanna couple fi
9
Amazing hotel at excellent location
Pros:

Excellent location by the historic Friedrich station; direct trains from the airport as well as many other public transportation routes (trains, metro, trams), walking distance to many sights (Alexanderplatz, Museum Island) and very good breakfast, clean rooms, comfortable beds and availability of bike rentals.

Cons:

No complaints, all good

2026-04-16 via Nuitee
R
robert couple gb
10
Great location, great idea if you don’t need you room cleaning you get a free drink at the bar
Pros:

Great location

Cons:

Nothing

2026-04-16 via Nuitee
H
H&M solo_traveller us
9
Pros:

Its very close to the train station . And the bed is soooo comfortable.

Cons:

Norhing

2026-04-16 via Nuitee
J
Joakim family_with_children se
7
Cons:

Sängarna och ljudisolering mot gatan var mindre bra. Sov dåligt alla nätter.

2026-04-16 via Nuitee
A
Andrea couple it
8
2026-04-15 via Nuitee
I
Inna family_with_children by
10
2026-04-15 via Nuitee
J
Jimmy couple ie
8
Fantasticly located hotel perfect for sightseeing around the city
Pros:

The location is perfect, less than five minutes walk to Unter Den Linden. Also, U and S line train services directly across from the hotel making travel arounf the city so easy. Getting to the airport was also so easy as the S line goes directly to Terminal 1 at the airport. The room was very clean and was attended every day and the room was a decent size with a nice bathroom and superb shower.

Cons:

Small gripe but a couple of free bottles of water a day would have been nice. No other complaints

2026-04-15 via Nuitee
H
H couple br
9
Hotel bem localizado e confortável
Pros:

Localizaçao, conforto.

Cons:

Nada demais. Somente que pediram um check-in online antecipado no qual a pessoa escolhe o quarto onde ficará e caracteristicas como banheira ou chuveiro. abria uma planta do andar, para vc escolher o quarto. Chegando ao hotel, no 1o horario de entrada, a pessoa no hotel disse que nao tinha quartos naquele andar. E nos colocou em um quarto com banheira em vez de chuveiro, como haviamos selecionado.

2026-04-15 via Nuitee
L
Lynn extended_group us
8
Pros:

Convenient, right by an S Hahn stop. Comfortable beds. Easy check in and out. Perfect for one night in Berlin.

Cons:

Nothing

2026-04-15 via Nuitee
R
Ron couple nl
10
Heerlijk hotel geschikt voor stedentrip Berlijn
Pros:

Redelijk luxe hotel met parkeermogelijkheid en gunstig gelegen bij station.

Cons:

Niet van toepassing

2026-04-15 via Nuitee
U
Ulrik extended_group se
10
2026-04-14 via Nuitee
J
Jens solo_traveller de
3
Cons:

zu laut (Außengeräusche und Kühlschrank)

2026-04-14 via Nuitee