Hilton Garden Inn Manchester Emirates Old Trafford

Hotels
Hilton Worldwide
9 (259 reviews)
Talbot Road, Old Trafford, Manchester, England, M16 0PX , Manchester , GB

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location for sports events
Helpful staff in specific situations
Cons:
Dirty rooms
Rude bar staff
Slow service at check-in

Categories

Cleanliness
7.45
Multiple mentions of dirty rooms and stains indicate poor cleanliness.
Service
8.92
Service was generally poor, especially from bar staff, but some positive interactions reported.
Location
10
Great location near the stadium and local sports venues.
Room Quality
8.41
Room quality was criticized for being dirty and having availability issues.
Amenities
9.44
Sporting amenities mentioned positively, but issues with the bar experience.
Value for Money
9.4
Some reviews indicate expectations for better value given the hotel’s issues.
Food and Beverage
8.95
Food quality received mixed reviews; service affected the experience negatively.
Overall Experience
9.45
Overall experience reflected mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 10:36

Property Description

Recreation Amenities and Views
Indulge in a workout at the 24-hour fitness center or admire the scenery from the terrace.

Dining and Drinking Experience
Savor a meal at the restaurant, grab a coffee at the cafe, or enjoy drinks at the bar/lounge.

Luxurious Accommodations
Relax in one of the 250 guestrooms with Egyptian cotton sheets, sofa beds, and premium TV channels.

Book now for an unforgettable stay at Hilton Garden Inn Manchester Emirates Old Trafford, steps away from Old Trafford Cricket Ground.

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 259 reviews
Cleanliness: 7.45
Service: 8.92
Location: 10
Room Quality: 8.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 9.45
G
Gary couple gb
5
not worth the money for one nights stay really dissapointed
Pros:

Bed was very unconfortable bar staff were unpleasant
Front desk staff were lovely

Cons:

Bed more comfier , bar staff to be a bit more pleasant

2026-07-18 via Nuitee
J
Jon couple gb
9
Reception were very helpful with directions to places
Pros:

Very clean, well located for what we wanted

2026-07-18 via Nuitee
S
Shamha couple gb
10
Loved my stay here would defo come again, clean hotel and very nice staff.
2026-07-17 via Nuitee
M
Michelle couple gb
10
2026-07-17 via Nuitee
C
Catherine couple gb
10
Lovely room helpful and friendly staff.
Pros:

Location

Cons:

Nothing

2026-07-17 via Nuitee
S
sian family_with_children gb
6
2026-07-17 via Nuitee
S
Shamha couple gb
10
Great
2026-07-17 via Nuitee
A
Anoop couple gb
8
2026-07-16 via Nuitee
Z
zenia solo_traveller gb
8
Brilliant
Pros:

Nice acessible clean
Breakfast was great

2026-07-16 via Nuitee
S
Susan couple gb
1
“Computer says no!”
Pros:

Nothing.

Cons:

Complete lack of empathy for people in a dire situation.

Poor communication.

Lack of flexibility and understanding.

Overpriced for the service you don’t get.

2026-07-16 via Nuitee
A
Angel extended_group gb
10
2026-07-16 via Nuitee
E
Emily-Rose couple gb
4
Disappointed especially for price.
Pros:

It was close enough to where we wanted to be.

Cons:

It wasn’t clean, we paid the £50 deposit when arriving which was steep compared to most deposits that I’ve paid on previous stays in different hotels. But the bathroom had not been cleaned properly in the room with fluff in the shower and an empty cocktail can still in the shower. The toilet roll was at the end of the roll and had not been changed just over all a not clean bathroom.

2026-07-16 via Nuitee
A
Abbie couple gb
2
Cons:

We booked a room with a king bed and were given a double. When we asked for more pillows we were told the hotel did not supply extras and we would need to use what was in the room. I was charged twice for the room and had to go back to ask for my money back to be told I wasn’t double charged it was a ‘holding fee’. Only to be told a day later I was charged twice and then had to get a refund on my money that took 5 working days to get back a significant amount of money.

2026-07-16 via Nuitee
G
George couple gb
10
Pros:

Everything.

2026-07-16 via Nuitee
S
Steven family_with_children gb
9
Great stay, clean and modern hotel
Pros:

It was a bit different having the cricket field

Cons:

Only one lift working

2026-07-16 via Nuitee
M
muhammad imran family_with_children ie
10
2026-07-16 via Nuitee
J
Jade family_with_children gb
10
Lovely views, peaceful, lovely breakfast.
Pros:

Breakfast lovely, room very clean and staff very friendly and helpful

Cons:

Honestly nothing

2026-07-15 via Nuitee
F
Faizaan couple gb
7
Comfortable stay but overall underwhelming
Pros:

Clean property. Comfortable beds

Cons:

I expected more options for breakfast, quite basic in my opinion for a 4 star hotel. Charging socket in the bathroom was not working. For what I paid, I couldn't see the value.

2026-07-14 via Nuitee
K
Karen couple gb
9
2026-07-14 via Nuitee
M
McEwan solo_traveller au
10
Pros:

Everything

Cons:

Nothing

2026-07-14 via Nuitee